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hotel location it needs renovation
Very helpful and welcoming staff. Good location of hotel - right in the old port and beside the metro station.
Very good location and helpful staff. Terrible coffee served at breakfast.
Great location! Right next to the Harbour, opposite the tourist information, real close to metro and bus stops. Free wifi worked well. Bright and clean, bathroom spotless, showerhats provided. More expensive "superior room" was still ridiculously tiny (just enough space for double bed) and so were bathroom and bathtub. Check-in assistant hadn't read through my booking because asked for payment of breakfast although I booked all inclusive and wanted to give my girlfriend and me (female) a room with twin beds altho I had specifically asked for one big bed. Homophobes. Breakfast lady almost denied access to 4 people who arrived at 10h03 and 10h08 instead of 10 sharp - no sense of service whatsoever! After complaint, I was even told that if the buffet is until 10, you do not arrive at, say, 9h50 but before. I wonder: Why not?? 10 is still early for a holiday breakfast. Buffet was ok but not worth 10euros. Try café "a Cup of Tea"!
Excellant location Very poor decor, carpets etc
The hotel is clean and comfortable and one could not imagine a better location. Also, we were able to check in at 8 a.m., which came in extremely handy. A little fridge in the room would have been welcome.
Location, fenestration, balconies
Very nice hotel in an old building with central location very close to the port and with moderm clean rooms. Affordable price (had a promo of 119 EUR for double with breaskfast). No minibar.
Location, price Tired decor, musty, air con not very efficient
Ideal Hotel to discover Marseille
The location is outstanding, the staff is extremely kind and friendly, and the room was spotless and comfortable. We showed up right when the weather turned bad, and the front desk attendant offered us umbrellas whenever it was raining out. It is a great hotel for a weekend break, as the facilities are great and you can stay without much fuss. Check in and check out is simple, and there are several parking garages, with a hotel discount, located nearby. The room was smaller than we expected, but comfortable.
The concierge was very helpful in helping us find a good 'bouillabaisse' restaurant and making the reservation. Nice and pro
Good hotel. Very clean. Just in the center of Marseille city. Beautiful view of the Vieux Port.
Efficient, friendly staff Quiet room Fabulous food (room service and breakfast) Bar and breakfast room views Everything we needed including WiFi Had to leave
Location, excellent room, nice bar area
They upgraded us from a city to a harbour view room - really impressive vista and absolutely worthy the extra rate if you are booking. The hotel has retained its original character and we were surprised on the up-side. All was fine
Desk staff were extremely helpful and friendly. Room was small but very beautiful. Highly recommend this location.
Location. Great room with view overlooking harbour but with really effective soundproofing. Large, firm bed. Nothing.
The location was fantastic. Easy to walk around the port and surrounding area. Lot of choice of restaurants nearby Cost of wi-fi access. In 2008 this really should be free in a good hotel.
The location was great. Easy access to everywhere and the staff were very helpful.
The location, just next to the Vieux Port, is really amazing. The room was extremely small for the price we paid, without any kind of view (does "courtyard view" means facing a wall and no light at all????) and not very comfortable. Moreover, the staff was quite unfriendly.
Ypperlig beliggenhet ved storbyferie. Kort vei til buss, tog, uteliv, shopping og restauranter. Noe støy av trafikk.
God og sentral beliggenhet. Romslige rom. Rent og pent. Hjelpsomt personale. Engelskspråklige ansatte i resepsjonen. Nei.
Ting fungerte og det var hyggelige folk. Noe uro fredag morgen på grunn av anleggsarbeid utenfor, men til å leve med
Flinke ansatte, godt renhold, fantastisk plassering, stille rom til tross for midt i byen.
Hotellet ligger sentralt, men vi ble ikke plaga av trafikkstøy. Personallet er servicemindet og snakker godt engelsk. Vi var ei gruppe på seks som hadde dobbeltrom, og vi to som bestilte ble overraska med superiorrom:) Det eneste vi savna var større variasjon i pålegg. God valuta for pengene!
Extremely clean. Just what we needed. Walking distance to main areas.Staff and location were fabulous. We speak French however it was great they spoke English to us. We had such a great experience we asked them to book the hotel at the airport for us. Too short a stay.
Location and view
The hotel was in an excellent spot and was excellent value for us, just the job for a base to explore the city, buses boats and Metro all within a stones throw. We stayed in a top floor room so any noise didnt bother us either. The staff were very helpful and friendly. The view was terrific The bathroom could do with more extract as it got very steamy
Fantastic location, nice views from the rooms with balcony. Nice vintage 50's look
Good location Breakfast was a lot of money
Location and view Small fridge
The location of the hotel was very good and the view from our Club superior room was beautiful. The coffee during breakfast was exceptionally good.
Staff did more for ouer comfort and pleasant time in this hotel. Fantastic location and good price, good breakfest.
Fantastic view of the old port, very nice staff and free wi-fi (which works great). No room service for diner (but enough restaurants close by), for 180 € per night this should be a service...
location, excellent internet access AC was terrible but staff moved us (lost waterview!) to newly rennovated room with great AC
Svært fine rom, gode senger/Very nice rooms, good beds Dusjforhenget burde vært vasket! Dog, rommet som helhet var svært rent!/The showercurtain should have been washed! However, the rest of the room (and the bathroom) was very nice and clean!
Utmerket beliggenhet og hyggelig personale. Nøkterne og fine rom Nei
Meget bra beliggenhet i forhold til havn/shopping og utflukter. Det er også midt i områdene for restauranter og spisesteder.
Likte at hotellet lå kjempesentralt. Midt i smørøyet for alt. Sightseeingbuss og -tog, og båtene lå bare noen skritt fra hotellet. Fine rom og bad. De bør kunne ha en billigere frokost. 16 euro pr. person er for drøyt.
Behagelig hotell. Vi følte oss godt ivaretatt. God service og fasiliteter som forventet. Boblebad på rommet :-) Meget god beliggenhet med kort avstand til havn og utallige spisesteder. Personalet snakker godt engelsk. Frokostbuffeten står ikke kvalitetsmessig i stil til hotellet. Den er dessuten for dyr i forhold til hva du får. (Her sammenligner vi med norske hoteller. Vårt inntrykk er at franske hoteller generelt har lav standard på frokost).
Location - it is in the old port near everything. It has kitchen and everything needed (except teapot... why?) It was claimed that it has "port view". Unfortunately "port view" was half-meter-between-two-buildings.
The personnel was very friendly and helpful. Excellence location by the port. The rooms were very clean. Free wi-fi internet. Breakfast was poor: no cheese, no ham, no fruits. Sometimes during the night, it got noisy from outside (perhaps not good soundproof windows?) . Unfortunately the view on the port is blocked by some other taller buildings in front.
In fact we did not like much about this hotel and stayed only one night instead of the week we had planned. There was no where to unpack our clothes. The kitchen did not have a coffee maker. The internet in the room did not work.
The location of the hotel is fantastic and is literally seconds to the bars/restaurants that line the port. It is also within walking distance of the main shopping area! The standard of cleanliness was high. The windows are thin and the street can be quite noisy.
This is a simple hotel with basic facilities, clean and excellent location Very limited breakfast, very very poor sound-proofing and no english television stations.
The facility in general was lovely. The cleanliness of the room was a bit shocking, but in a good way. The staff.
responsive staff, exellent location, free wi-fi
Good location and comfortable rooms
The location was excellent, the staff very friendly and professional. The room was spotless as was the bathroom. Appreciated the toiletries provided. Lack of parking, but not that big a problem.
Excellent location, very central in a shoppingstreet, good isolation, so no disturbing streetnoise, close to the old harbour and the Place aux Huiles, rue Sainte with many restaurants. Very friendly and helpful staff. Oldfashioned look of the reception area and breakfastroom with hardly any daylight.
Location... freindly staff... we came back for one night after a few days elsewhere, and they gave us a free upgrade to a superior room which was wonderful. No carpark... but not too much of a hassle as carpark close by
It was so convenient for all the old port activities and for great restaurants and shopping... we fell in love with the place and with each other....
location was good, staff were helpful
The staff were very helpful. Location was near where I wanted to be. Small room, but it is Europe in a large city. Not very comfortable bed.
The staff were very helpful.
The hotel is in a good location, just a short walk to the old port. The decor was dated and worn and the room lacked any kind of ambiance or charm.
good location near the Old Port which is where we wanted to be It was on a very busy street and I imagine on the weekends it would be constant traffic
The location was quite good, and one staff member at reception was helpful in giving us tips on sightseeing (I stress one staff member) When we arrived we were quite shocked and disappointed to learn that the reception area also contained the breakfast room. However, during breakfast the next morning we also discovered that the receptionist also was responsible for the breakfast area. There was even a sink behind the reception desk where the receptionist could be found washing dishes by hand. On the first morning the woman on duty tried her best to juggle this as best she could. However on the second morning, we arrived to find the tables uncleared, very little food left and unsatisfactory service. We had to literally ask for a glass, a cup, a knife, for some milk etc, which is totally unacceptable in an establishment which claims to be a hotel.
very close to the city (+ in the same time not noisy) breakfast (and room for it)
the location the small lobby and breakfast room
Hotel staff was very helpful providing public transportation information. Due to the central location almost everything is in walking distance. Bad odour from shower drain.
free access to hotel computer
A good value in a great location, 10 minute walk to the Port. Rooms are a bit small.
Good location, good hospitality, good price. Room is large enough and equipment is sufficient.