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Location is good. Not far from the train station and not far from St. Lourdes.
la posizione no hall , no bar
The staff were helpful, and the room was neat, tidy and clean. The restaurant had good food although a bit pricey.
The extremely warm reception we received throughout our stay.For the price and hotel category the value for money was unbeatable and we will certainlly recommend to others and will return each year. Nothing of any importance.
easily accessible for town. FAirly old fashioned but ok accomodation. Parking very tight behind the hotel -but at least there was parking!
The reception was late open, that was imported for us because we came late bij TGV out of Paris.
very friendly staff, had some problems with the car, they helped us much
the hotel was close to the Railway station which was good as we had an early train out of Lourdes. the hotel served adequate meals. The hotel closed at midnight, which we did not expect, so no late trips to the sanctuaries as we had to rush back before midnight. The hotel bath tub has no shower curtain all the water spilled on to the floor while taking a bath, made the bath all wet. The room had only one plug point so we could either watch Tv or charge our cell phones camera etc.
The room had a big balcony facing the main road , wonderful to sit and sip wine and watch the world go by. Excellent location.
Value for money, proximity to the Lourdes Shrine None
Convenient. Visit the Grotto in a short distance. Right in the center of shopping area.
Just the fact that it is just a few minutes away from the Sanctuaries and restaurants are near. It was stinking in the bathroom the first time we entered, and stayed that way until we left! i cant say it was clean anywhere, even the stairway. it was only the lobby that was bright enough to see! carpets are dirty, room was dark. never to stay here again and not to be recommended.
The room very very small and was not clean
I like the location and a frinedly staff, but the room is stuffy.
The sheets and towels were clean. It was very close to the grotto which was convenient as we had gone to visit the shrine at Lourdes It was very noisy.
Friendly English speaking staff The breakfast was hardly a breakfast.
Great hotel staff...very friendly and the service was first class.
Its location which is only a walking distance to the Sanctuary & in the main street (for shopping) Room size and comfortability (too small)
Well positioned in the town for the station, town itself and for religious services at grotto.
The way the hotel received us was fantastic will recomend and will for sure stay again when i plan my next visit stayed only couple of hours , so didnot notice much
The gentleman host was charming and very kind and it was an excellent location to the holy sites of Lourdes and excellent value for money.
Mr. Canton was very helpful.
It was like a pigeon hole-hardly any room to move. it just about served as a roof over the head. the breakfast provided was not cooked.
It was clean ,comfortable and near to Grotto, and railway station, Staff very friendly and efficient. no
Very pleasant staff and helpfulness. Will be stay9ng again next year.
I cannot say enough about La Fontaine. Very impressed. Recommend it highly. The hotel was spotless. Staff were friendly and helpful. M. Cantin could not do enough for me. He booked a tour and sorted out problems with it. He had suggestions on sites to go, maps, directions... just incredible. Upon seeing his rates for demi-pension, I switched to eating there for two days. I could not eat at a restaurant for that price. The food was wonderful. At breakfast I got a one litre carafe of chocolate, and super-size croissants. Lunch and supper were three courses and far more than I could ever eat. If there is availability here you do not need to look further for a great hotel Not really. The beds might have been a little lumpy, but what do you expect for that price? I expected alot less than what I got!!!!
assistance of M.Canton-the owner. breakfast is too little
Nice Owners and helpful. Pleasant staff, also. I found a gem. When I come back to Lourdes, I'll stay here.
The price. 69 Euros covered room, a breakfast for 2, and parking (reserve the parking--that part of Lourdes is a parking nightmare). It's quiet and away from the streets that are filled with pilgrims buying trinkets. It's about 1.2K from the action, so walkable.There's a laundramat about 400 meters away at 55 Rue de Bourg. Wi-Fi is free. For the price, do not expect a large room or fancy fixtures. Also, only one electrical outlet outside the bathroom. I would recommend it only if you are looking for an inexpensive place to stay.
Staff are very helpful and courteous. especially nite staff. I feel bad idid not give tips for house keeping and day stafff, I was excitted that finally the airport open and I forgot. I wished its closed to the airfprt, I could stay there or recomend. Too far from the airfort, I have to pay 65.00 euro for one way.the face in the bad room tiles is scary. I tried to ignore while im showering. my friends complained that too.i used the phone to call airline bec.if its open, iwas charged 3x. airline put me on hold too long, its not my choice
the hotel was central for everything.
Value for money, and warm welcome
It is the hotel's location. Easy access to the city's main attraction which is the Shrine of Our Lady of Lourdes and the bus/train station's five minute walk. The staff was very helpful. Nothing
It is iedally located and clean. elevator, heater
Location was good Staff were unfriendly and disinterested
The dining room was pleasant Bathroom was rather basic and you had to hold the shower as no wall hook. We would have liked to have eaten in their restaurant, but could not as they said you had to book in advance even though the restaurant was not full.
It was near the train station. Bathroom shower too small for a normal sized person. There was no space/dispenser for soap and shampoo. Bathroom simply too small.
politness of staff cleanliness and central
Absolutely nothing Being set upon by a large dog as we got out of taxi, "balcony" was a 6 inch parapet that ran the whole width of hotel with no divisions or privacy, therefore no security, filled with cigarette butts, empty drink containers, "balcony" should read "gutter". On main road, incessant traffic and noise. Shutter and windows not always operative.
Staff, Location, good value for money No
The worst hotel I´ve ever been! Never again
The hotel was clean but was too small for three beds. Staff are warm and friendly. Location is excellent because it is very near shops, transport and The Grotto. I will certainly recommend this hotel to friends.