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The staff members were nice, smart, cheerful and helpful. They went an extra mile to assist. None. .
The air-conditioner in the room malfunctioned. On one of the two days we were there the outside temperature was 30 degrees Celsius, however it felt hotter inside. Technicians were requested to remedy the problem. Both in succession performed perfunctory fiddles, but the room continued to remain uncomfortably hot.
Nice staff and location Too much dust cover on everything in the room, from mirror to kettle...etc. You can imagine how much on the chair and table.
Indoor Parking for only 6 EURO/day is O.K. To pay extra 10 euro per day for a simple internet connection is unusual for the present moment, every fast Food offers free Wi-Fi access.Also, breakfast was too simple for such a Hotel.
Parking place in booking info was shown as free. In reality is chargable. I ordered a room with kingsbed and received with two single beds.
Nice room, very friendly staff behind desk. Breakfast was to much money. 15 Euros a person for a continental breakfast. Was charged for parking our car at the hotel parking lot. Customers should receive free parking. Only channel to watch in english on tv was CNN. Very unfriendly looking gentleman walks towards you each time you enter the hotel and stares at you.
Nice hotel just in the downtown . very good comfort, quiet, and staff very warm and friendly. good choice for me.
Good location. No lift! (disabled guests please note!)
Possibility of indoors parking, proximity of the old town, clean room, kind receptor.
Convenience to city centre,the courtesy of the staff and we were most impressed and hope to stay again,maybe in October.
We had a great time in Kosice and in the Beryl.
Staff very helpful and the 10 % beer very nice ! Bath could do with a shower curtain
Location No shampoo. No hairdryer.
Comfortable room. Hotel close to the main square. Had to ring door bell to gain access every time. No info in the room, eg whether/when you could purchase coffee downstairs.
Nice and fresh hotel with good localization in Kosice Personnel treats guests as necessary evil, rude and not service minded what so ever…
The hotel is quiet, but very close to the city center
Design I've booked suit room but not available when arrived. In order to maintain my expectation I was forced to take more expensive higher standard room, nevertheless incredibly warm up without air conditioning, inconvinient access via cantine struggling with heavily operated sliding door, noise due to outside car parking with noisy gravel pavement.
Very clean, staff was very helpfull, very nice family suite. please put more sings to the parking place.
The location was right in the center of town and the staff was was very helpful.
great location directly in the centre of the town, friendly staff, safe parking. Fully can reccomend.
spacious and clean bedroom and bathroom, satisfactory location, nice restaurants and shops near the hotel. room deluxe with parking space outside the hotel, entrance to the parking area at the hotel through the restaurant - poor hygiene in the restaurant, inaccurate information from staff, poor breakfast, tactless and illiterate personal...
no conditioner in the room
Staff were very helpful, acting almost like a tourism office answering all my questions. Location was great and easy to find using map on their website. Should make entire hotel wi-fi. Cable internet does nit work with iPod touch and other mobile devices.
Too far from city centre with huge roadworks at present
Very helpfull staff, good service, clean hotel and room, perfect location, nice sauna and spa, The room was extremely hot when I arrived and it took some time to cool it down
Very friendly hostess and good location
Very nice hotel, I recomend
Clean, confortable, very good service Not very quiet sometimes
Location, easy walking distance from railway station and situated within the 'old town'. Hotel was clean, modern and all rooms were non smoking (smokers terrace provided). Hotel restaurant/food not available at weekends (Sat/Sun) - although lots of options to eat nearby (steak house opposite hotel looked very good)
spa no bathtub -- no soap bars, only squeeze dispenser
The room was wonderful! The bathroom was especially nice. The breakfast staff did not ask us if we wanted anything like a cappuccino, etc.
Perfect Central Location,
very comfortable short walk top train, town center, shopping, and sightseeing.
personal attention, spa
Breakfast was very good. Good selection and very attentive staff Bed was not extremely comfortable. I've stayed in quite a few single rooms in European cities and this bed just seemed smaller and less comfortable than others. Since it may just be my preference, this still would not stop me from recommending the place.
Very friendly stuff, excellent location in downtown and close to the railway station. Clean and good price
staff very helpful, good location
The location near of the city center is excellent, around some restaurants and bars, near of main turistic points; the cleanliness and confort at hotel is quite good The cost I felt was little bit expensive compared to the services offered, due to the hotel is simply modest and the breakfast is some limited.
Simple, and nice big rooms. We liked the beds, and they were comfortable. internet worked great. could use a fan in all rooms. one room had a fan, and one room didn't. Other than that, it was a great place
Very good location. Lovely large spacious room. Most staff spoke good English - very helpfull with local knowledge. After the first day, I found that I had a cup of coffee brought to me almost as soon as I reached the breakfast room. I would stay there again if staying in the area.
Due to train delay, I could not arrive at the hotel on time. Just about one minute after I rang the doorbell after midnight, the receptionist came to greet us. The staff were very nice. BTW, the bathroom is very big!
Very friendly and helpful staff, big rooms the breakfast room was not very charming..........
Nice, clean bathroom and a comfy seat to relax on. Room was not heated.
Very nice and clean hotel with excellent staff. Central location and nice breakfast.
The room was big enough, minibar prices were affordable. The free wi-fi service was useful. Unconfortable beds.