Kampala Hoteller

Fordeler: This hotel was wonderful! We didn't get to enjoy the pool, but we were able to use the gym facilities at 6am which was a bonus given our hectic schedule. We had some problems with the ...

Fordeler: Everything was perfect.

Ulemper: Very high traffic to the city center.

Fordeler: We like the room. Luxurious and comfortable. Our house keeper staff made us comfortable. We had water, snacks, fruits, sodas offered to us as complimentary and late check out. This was very ...

Ulemper: I did not know Booking.Com charges over $ 100 until I saw my bill.

Fordeler: We were happy in every respect

Ulemper: Rate of taxi from airport too high !

Fordeler: We enjoyed the welcome. The staff go out of their way to be helpful and friendly. It is an excellent hotel.

Ulemper: The car parking facilities suffer when the hotel is being fully utilised. We were at the hotel for business and pleasure and found it difficult to find a convenient parking space at certain times.

Fordeler: It was fine

Fordeler: The amenities were fantastic, food delicious and service spot on. Everything you expect from a luxury hotel

Ulemper: The hairdressing service overcharged for an additional service. This put a downer on the overall experience.

Fordeler: Bed was extra comfy

Ulemper: Room service forgot to bring up my ice. Also booked for 2 pax but was charge extra for breakfast. I booked a room with a view specifically but was given a back room :(

Fordeler: Swimming pool and bed

Ulemper: Couldn't get through to room service on the telephone.

Fordeler: This is the difference between class and crass – unlike other properties in this price range, Serena has class written all over it. The beautifully landscaped property has a prime location overlooking...

Ulemper: The check-in and check-out staff need to be better trained. Delays during check-in and check-out are very irritating for all travelers.

Fordeler: The hotel overlooks Lake Victoria and, if you have a west facing room, you will see a fantastic sunset.

Ulemper: It is expensive but the hotel offers good facilities and an excellent location.

Fordeler: Our stay at the Serena was beautiful. The grounds are impeccable, everything was very comfortable, and the food was delicious. The brunch was varied and tasted great.

Ulemper: The price of the Serena is very high for this area. I was especially disappointed that the cost of the hotel was actually $50 more than what was stated on booking.com due to taxes.

Fordeler: Many things in the rooms and at the restaurants. The care from the waiters and waitresses was so good and they truly are very kind.

Ulemper: There is no place for children to play.

Fordeler: The bed was a little soft.

Fordeler: Food choice was good. Lake Victoria views were great. Beautiful golf course, marina area and club house. Great pocket friendly spa treatments.

Ulemper: The service from the waiters was poor. Didn't get a feel that the staff is supervised. Housekeeping staff also not meticulous for Serena hotel standards

Ulemper: Wifi-System isnt really good working, inside the Hotel constanly you need to change the hot-spot depending where you are going to. Hope also the road leading to the Hotel will be done one day, for ...

Fordeler: Helpful, friendly staff!

Ulemper: No toothpaste/toothbrushes in rooms

Fordeler: The food was on point

Ulemper: The door keeps locking us out

Fordeler: Gym / spa Swimming pool Room size and comfort Good breakfast

Ulemper: Wifi quality could be improved Location is great to relax (what one expects from such a resort), a bit out of the way for anything else A bit pricey

Fordeler: The staff were very helpful and friendly. Even though I arrived at a very inconvenient hour (5am) due to flight times, they were waiting to welcome me and did everything they could to ensure my stay ...

Fordeler: If your looking for standard 5 star major chains then the Villa Kololo is not it but it has old world colonial charm, big comfy beds, excellent restaurant, amazing friendly staff, lots of character. I...

Ulemper: Wi-Fi could be better

Fordeler: Friendly, homely and luxury! Furthermore, the open restaurant that you can use as garden to relax or work

Fordeler: Quirky hotel, lovely staff, great restaurant.

Fordeler: Furnishings were exceptional! Very pleasing and rich.

Ulemper: Light switches were not in expected places, but this is minor.

Fordeler: I liked everything about this small, cozy boutique hotel beautifully located near the Kampala golf course. Maybe the rooms are a bit smaller than in other hotels but the atmosphere is incomparable ...

Fordeler: Excellent location. Nicely furnished throughout and adjoining a great restaurant

Ulemper: Wi fi connection was very poor. Welcome information not presented at all. No tea or coffee facilities in room.

Fordeler: The bed was great! And there were no mosquitoes in the room.

Fordeler: The restaurant was fantastic, great food, and a good service. The breakfast offer is huge and the coffee was good.

Ulemper: The bathroom needed updating. The shower was damp and let the rest of the room down. It needed tiling and a fresh coat of paint.

Fordeler: room, although a bit small was fine menu for lunch and dinner fine, good quality very friendly staff

Ulemper: no small bites on the menu, would be an improvement split the menu in breakfast/lunch and drinks/dinner

Fordeler: Rom, selv om det er litt små var greit meny til lunsj og middag fine, god kvalitet Svært vennlig personale

Ulemper: Ikke noe lite bitt på menyen, vil være en forbedring dele opp menyen i frokost/lunsj og drinker/middag

Fordeler: The location was convenient, the service was good, the room including the sitting area was the right size for two. We were only there for a short time so we did not use the kitchenette. The food ...

Fordeler: Very well done

Ulemper: There was some heavy digging in the compound that made people look untidy

Fordeler: I loved my room and it was self contained with a tv room, bedroom( with an awesome bed), kitchen and washroom. the resources in the room i.e. blow drier, ironbox, safebox, beautiful cutlery, microwave...

Ulemper: The breakfast was really food but they can introduce different breakfast themes. However, it was awesome.

Fordeler: Breakfast was good, gym facility Ok and well equipped. The staff were quite helpful and easy to get transport facilities to anywhere I desired.

Ulemper: Wifi inside the room was very unreliable.

Fordeler: Great and friendly staff, clean rooms and great panoramic view from the roof terrace where the restaurant is located.

Fordeler: Very beautiful hotel with all what you need and a good restaurant with terrace

Fordeler: The rooms are very well setup. Irene the receptionist was very friendly and professional

Fordeler: The location was best ; the roof top bar is excellent.

Ulemper: Some amenities in the room were not brought in till next day. This can be improved.

Fordeler: yes

Ulemper: need for hand tissue papers and shoes cleaning brushses

Fordeler: Nice airy rooms, most seem to have balcony. Good condition of fixtures and fittings. Staff friendly and responsive.

Fordeler: Alt! Stort romslig rom, rent og pent, hyggelig personalet, god mat. Nabolaget virket trygt - forretnings område.

Ulemper: Egentlig ikke noe - men i dag var ikke croissant gode. Kanskje litt langt fra sentrum

Fordeler: Ambience, food and staff friendliness

Ulemper: Costly

Fordeler: Amazing customer care at the reception and very helpful staff.

Fordeler: The best hotel in Kampala

Ulemper: I wanted a room in the newer part but it was impossible. The mattress was really hard on my room.

Fordeler: location and dining and entertainment area was geared for busines

Fordeler: The rooms are classily finished. Modern, sleek & clean

Ulemper: The level of professionalism by the staff especially the restaurant team is dismal to say the least. Breakfast.... The waiter was more interested in interjecting and reciting our unfinished orders...

Fordeler: The room: modern, spacious, clean. The restaurant: good food, great setting in the garden by the pool

Ulemper: The Wi-Fi was painfully slow at times during the day but adequate most evenings. The 'Fitness Centre' is a small room, with very limited equipment in average to poor condition

Fordeler: Friendly and attentive staff, good and clean facilities, good location

Ulemper: All the typical food is good, the Asian-style food was way too condimented for my liking (too much of everything so that there were little individual flavours left)

Fordeler: A cozy place. Rooms are very comfortable. Good showers.

Ulemper: Coffee ☕️ could be better.

Fordeler: I went to Kampala for a very complicated international trip and I made an error in my reservation. The front desk staff person went out of her way to help me correct the problem - very much ...

Fordeler: Hotellet er utrolig flott og moderne, bildene lyver på ingen måte her. Det eneste er at bassenget er noe mindre enn det kan se ut som på bildene. Internett var bra, det var god AC, bra dusj, gode ...

Ulemper: Bassenget er noe mindre enn det ser ut på bildene. Treningsrommet er en vits; trangt og dårlig utstyr. Kan knapt kalles et treningsrom. Jeg hadde også en diskusjon med resepsjonen da romprisen på en ...

Fordeler: Excellent rooms and staff. Great restaurant for eating and meetings. Perfect location for a lot of meetings. Food quality excellent at restaurant and great place to host high level colleagues to ...

Fordeler: Everyone there was very friendly and helpful. the grounds were beautiful and peaceful. The food was good. It was an excellent and relaxing place to stay in hectic Kampala.

Fordeler: Location within walking distance of Uganda Ministry of Health, Makerere SPH; old world, quiet charm

Fordeler: Beautiful property, a true oasis in the middle of dusty and busy Kampala, unique rooms with very comfortable beds, extremely friendly staff, great food and nice breakfast

Ulemper: Pool was a little dirty, initially put in room without a standing shower (just a bath tub) but staff were very understanding when we asked to move

Fordeler: Emin Pasha is a nice boutique hotel with pool and amazing garden to hang out in and chill and right in the center of the city but still in a relaxed area

Ulemper: For 250 USD dollar room it was small and I didn't have reliable hot water. It came in waves so couldn't fill my tub. The service at the pool area was minimal. No-one to ask for towels. In ...

Ulemper: Food was not great at all, breakfast was terrible

Fordeler: Beds are comfortable, location is good, garden is pretty and there is a pool if one has time for it

Ulemper: Room are a small standard size, from the website I thought they would be bigger

Fordeler: Location, good ambience, charm and character

Ulemper: n/a

Fordeler: Very nice hotel, friendly and helpful staff and good food in the restaurant. Nice setting and good pool.

Fordeler: Very relaxed atmosphere and grounds. Historic colonial setting and structure.

Ulemper: menu did not offer authentic Ugandan food or African flavors,

Fordeler: Close to the busy Entebbe road, it is a very relaxing place.

Ulemper: That would be, if the owners children did not run around. Everywhere we went, we were greeted by loud screams, this includes the dining area, swimming pool and the garden. I did not find my rest they ...

Fordeler: Facilities for comfort were excellent.

Ulemper: They don't have local meals menu..and room service charge is exorbitant.

Ulemper: The road was not good.work on it

Fordeler: The bed and nature around was good

Ulemper: Accessibility needs improvement

Fordeler: We were wowed on arrival by the stunning gardens and wonderful communal areas including a lovely pool, and our bedroom which was out on the water and resembled a tree house. We were welcomed with a ...

Ulemper: For such a top class hotel we were a bit disappointed by the lack of menu choice and slow service of our evening meal but this was made up for by the well meaning staff. It might also be a nice idea...

Fordeler: It's really an amazing place to arrive. Great hospitality!

Fordeler: Great place to relax.

Fordeler: Quiet country relaxing retreat

Ulemper: restrictive, miles from any where

Fordeler: I loved the whole set up. I loved, loved loved the entire place.

Ulemper: They have no reception area.

Fordeler: The accommodation was fabulous and the resort beautiful. The staff were second to non, super friendly and helpful.

Ulemper: Too much noise. Virtually impossible to sleep through local disco booming out and barking dogs everywhere. Sadly we were woken every night.

Fordeler: Delicious breakfast and dinner were delicious.

Ulemper: The toilet was open and offered no privacy. Tiles were peeling off the wall in the shower. Hotel is overpriced for what you get.

Fordeler: Total surprise, great all around.

Fordeler: Rooms are spacious and private. Wifi is reliable and fast. Staff are efficient and friendly. It's part of a complex which includes great places to eat, and do a little curio shopping

Fordeler: Location. Friendly staff. Pool. Quiet.

Fordeler: Lovely hotel. Great facilities

Ulemper: Nothing.

Fordeler: bed ,food and pastries

Ulemper: the sofas in the room are not comfortable.

Fordeler: I loved the design of the room, the cleanliness, the wonderful garden and swimming pool, and even the tv channels - all very tasteful. Really, I admire the people behind this place. Great wifi, and ...

Ulemper: I think for the price, the food at the restaurant could be even better, and on my second night, the music from the neighboring club kept me up until 3am. It was extremely loud.

Fordeler: The grounds were well maintained, clean and picturesque. The room was spacious and also very clean. Staff were very nice.

Ulemper: I specifically requested a room with shower when I booked the room and did not get one which was frustrating.

Fordeler: Nothing

Ulemper: Suite that I have stayed in is dirty not cleaned properly. Bed linen are not white they are faded worn out doesn't smells fresh. Food at the dine in restaurant is terrible, menu is fuzzy you ...

Fordeler: Nice and big room with high ceiling with view on the pool. Because the rooms are situated in a garden you don't realise that you are in a bustling city along a busy road and this makes it very ...

Ulemper: Issue with payment. They charged us 20 $ more than was confirmed via booking.com as they did not see the same rate on their screen for which we got the room. A quick call to the manager did the trick...

Fordeler: Fine omgivelser med masse grønt og fuglesang. Bra nok frokost men bedre valg ved middag. Følte meg trygt.

Ulemper: Mer frukt til frokost og mulighet å bruke telefon på rommet til locale samtaler.

Fordeler: Florence is an excellent owner. She takes care of everything that the client is happy and content. Very nice garden, totally quiet, relaxing atmosphere.

Fordeler: the location, the rooms

Ulemper: the manager stole my sunglasses, i found her in the room, And she denied taking them, this makes the whole experience bad

Fordeler: Kampala is not a very lovable city, but you could almost forget that at this place. We stayed in the second-floor family quarters, which felt like being in a friend's home. Balconies overlooked ...

Ulemper: The email from booking.com was misleading. It stated that we had already paid for the reservation, but that was not correct. It caused some confusion. It sounded like booking had some misinformation ...

Fordeler: The room was nice and big and the bed was very comfortable. We really appreciated the fan in the room, too. The staff was very helpful and friendly and the breakfast was very tasty.

Ulemper: A lantern in the room for the occasional power outage would be nice. The wifi was hard to access from the room.

Ulemper: Could actually have functional TV channels, bar and restaurant as well more options for breakfast.

Fordeler: The room and bathroom are clean. The bed was comfy.

Ulemper: Breakfast is monotonous, there is need for a shade for cars.Margaret was kind and helpful.Another very young girl had an attitude and management needs to change her

Fordeler: The staff are very friendly and the rooms are comfortable and clean. Breakfast is very good! We also appreciated the floor fan in our room.

Ulemper: A few chairs on the veranda outside of our room would have been nice. A lantern to use in the case of a power outage would have been helpful as outages are somewhat regular.

Fordeler: Very friendly staff. Great view. Tasty Breakfast. Cosy stay.

Ulemper: All good.

Fordeler: Florence is very friendly and helpfull. We really enjoy our stay in papaya holiday home.

Fordeler: What always makes a place pleasant is the staff. Florence and her team are charming and attentive, courteous and eager to help. Also I liked the spacious rooms and handy communal areas in amongst ...

Ulemper: There is nothing that I didn't like!

Fordeler: Privacy and tranquil environment.

Ulemper: Inoperable TV and daily Wi-Fi allocation.

Fordeler: The bed was comfort and sheets changed regularly. Security was good. Wifi in the room.

Ulemper: The swimming pool being closed. The bathroom door not fully opening, because the bed was in the way. The shower recess up two steps, slippery tiles when wet. Wifi sometimes very weak.

Fordeler: Location

Ulemper: Poor breakfast..

Fordeler: Place is quiet and peaceful

Ulemper: Old kitchen appliances.

Fordeler: Bed wasn't so comfy and the room was a bit squeezed. Slippers were very old and annoying.

Ulemper: Size of room and slippers

Fordeler: Lovely setting in a small indigenous forest

Ulemper: Room standard very basic - old box TV with only three local channels

Fordeler: Very friendly staff. Being able to use the vast pool and facilities at Kabire Country Club.

Ulemper: The food was nice, but could have been more on the plate

Fordeler: breakfast and location were good and the common areas and gardens are very pretty

Ulemper: rooms are very poor quality and look better on pictures than they really are. threadbare towels and sheets that used to be white but aren't well maintained. Also the whole room had a strong ...

Fordeler: The grounds

Ulemper: The accommodation

Fordeler: The service and security were excellent.

Ulemper: Breakfast was much too repetitive.

Fordeler: Fint hotell Fornøyd med renhold, og personale ved hotellet. Fint at vi fritt kunne bruke nabo hotellets svømmebasseng som en del av vårt hotell opphold. Fin utsikt ved vårt rom. Fint å de en ...

Ulemper: Det var en musikk støyende nabo som ødela nattesøvn enkelte netter gjennom de 9 overnattingene jeg hadde ved hotellet. Å holdes våken til kl. 06.00 var ikke gøy da vi hadde mye å gjøre følgende dag...

Fordeler: -The resort itself was beautiful -Food at the restaurant was quite nice

Ulemper: -Most restaurant servers we encountered were unfriendly and rude (slamming food on the table without saying anything), we were made to feel they did not care and our being there was a hassle. When we ...

Fordeler: The outside grandeur does not match the room size. The breakfast was excellent but there are few things to do on the property. Average experience staying there. Expected more.

Ulemper: Too many mosquitos on the patio restaurant.

Fordeler: The atmosphere and the food was great. Overall good.

Ulemper: They messed up in room allocation the very first day! I was given a room where somebody was already having a shower!We opened and entered. I let you imagine the rest.

Fordeler: Breakfast was good

Ulemper: 80 % of the Personal was not skilled for their Job.

Fordeler: Staff is very friendly and helpful. The rooms are good with nice setting in the very green compound. Breakfast spread is ok and the chefs remember you and your orders making it a fast turnaround. The ...

Ulemper: Each time I come there and that is about 1 week twice a year I end up having to tell the staff to fix either AC-unit, door lock, safetybox and by default always the flushing of the toilette (either ...

Fordeler: The facilities around both the outdoor and the inside.

Ulemper: they should have a covered path that leads to the reeption or they should have like a dozen carts

Fordeler: Breakfast was great. Bathroom facilities were awesome.

Ulemper: Had an encounter with an impatient staff member, but overall the staff are friendly and helpful.

Fordeler: Very nice location

Ulemper: For everything they want payment in advance! No thrust! Rooms are very modest for the money you spend! No hot water available!

Fordeler: The room set up

Ulemper: In a hot place a welcome drink of water or cold towel would be pleasant. The bed was bit too hard

Fordeler: amenities and room facilities are not up to the 4 star level, for that charge. I have to pay extra 30% more to get out from the old apartment (of booking.com price) and to the main building where the...

Ulemper: bath room, dim light in room, air-conditioning direction, amenities is 2-star.

Fordeler: Your taxi service. Alexa was awesome

Ulemper: Your need to check on your wifi, that was very disappointng

Fordeler: The barbeque dinner was excellent.

Ulemper: could do with more vegetarian options

Ulemper: WiFi signal was poor

Fordeler: Professional attitude of the staff

Ulemper: insufficient towels in the bathrooms. Late room cleaning

Fordeler: very good staff. best reception and Always helpful.. Housekeeping...perfect

Ulemper: there is noise coming from general aircon outside rooms facing the Street but is not a big problem

Fordeler: The staff were friendly and helpful. I liked the fact that there was complimentary pressing of a pair of clothes every day. Security checks at the hotel give comfort of safety. The food buffets are ...

Ulemper: I didn't have a fridge in my room. Although I stayed in a standard room I expected to have a fridge, especially given the somehow high price per night.

Fordeler: room was ok, so was gym. Discount after complaint of food poisoning and bad service

Ulemper: no water in gym on second and third day, bad service in banqueting, food poisoning after lunch

Fordeler: good position and very clean and nice staff

Ulemper: the noise in the room facing the restaurant. You pay 250 usd and all night you have frogs that shout all night. or sometimes you have drunk people that pass all night in the bar. The windows glasses ...

Fordeler: Great location. Very well equipped hotel. Spacious bedroom and great bathroom

Ulemper: Over-priced compared to peers. Slow and sloppy service in restaurant and housekeeping. Over reliance on imported food of dubious quality making menus just like any foreign hotel with little local ...

Fordeler: Great food, friendly, attentive staff. I would stay here again :)

Fordeler: nice garden

Ulemper: AC not working in the room; Bathroom gets flooded when you shower; you can not swim in the pool as its tooo small; too expensive for this standard. I won't come back for sure.

Fordeler: Little gems Perfect hotel and perfect staff Boutique hotel centre of Kampala Manager is out of this world , will serve you and go out of his way to make your stay perfect

Ulemper: Breakfast can be improve

Ulemper: Being caught up in the renovation with its dust and noise. The hotel should have been closed for the duration. The pool was unusable etc etc.

Ulemper: The staff was the best part of this hotel. They were amazing, kind and incredibly helpful!

Fordeler: Breakfast buffet style, lots of choice. Nice swimming pool. Very helpful, friendly staff

Ulemper: Nothing in particular

Fordeler: Raymond, the manager, was exceptionally helpful with locating my lost luggage. A real asset to the hotel.

Fordeler: The location is serene and away from the city centre which made it perfect getaway

Fordeler: Beautiful good hotel in central but green and calm city area

Ulemper: Nothing

Fordeler: The rooms are beautifully decorated and have a lovely view. Staff is friendly and helpful. Quiet resort - I could sleep well at night - Thank you!

Ulemper: There was not an information file of the resort in the room. The was no creamer or milk for coffee/tea in the room. The bathroom basin did not have a plug, and staff could also not provide one. ...

Fordeler: I slept three nights at Humura. The place is very cozy and quiet for my accomodation. All staffs are very friendly and food is value for money. Room was also spacipus and bed is comfortable. I am...

Ulemper: TV screen is too small so it is even envisible from the bed. Pick up and drop service seems little expensive. I am afraid that commission taken by hotel is added much compared to original ...

Fordeler: Location and price were great. The hotel was secure (gated and guarded). The check in process was smooth and receptionist friendly. The room (stayed in 16) had a fairly nice view and was furnished nicely and was clean.

Ulemper: The bed was very uncomfortable. I prefer a firm mattress but this was almost unbearable. The wifi was painfully slow. I would have been better off tethering my phone to my friends using the local 3G network. The TV had six channels...of the six, three were soccer, one was news, and two were nothing. I did receive a notice under the door on the last day saying there was "technical problems" but it still sucked. I wouldn't have needed the TV, but it rained for a good portion of the morning and I would have liked to relax to the TV. Also, the TV was painfully small. Like a 20" screen quite far from the bed. The a/c was quite loud at times, but nothing that would prevent one from sleeping. I think my biggest frustrations (aside from the mattress )was the lack of hot water on the last day...semi forgivable because it's Africa, but still. And lastly, the location of the room was awful. It was adjacent to the stairway that lead to the lower rooms, and I could hear every person stomping up and down the stairs, as well as the staff cleaning the grounds.

Fordeler: Quiet, quiet, good staff

Fordeler: Guest relations was responsive

Ulemper: The rooms were dark,fixtures abit run down and not very good overall design.A little renovation will go along way.

Fordeler: Ideal location for my visit

Ulemper: Room 128 Shower holder was broken Fridge not working No kettle in the room

Fordeler: Location and wifi.

Ulemper: Staff doesn't smile (except William) . Food is bad. Rooms are tired and old. Roaches in the bathroom. Kettle doesn't work. No iron in the room, only option is paid laundry.

Fordeler: African Tea

Ulemper: Bed was very hard

Fordeler: beds good and aeration fresh

Ulemper: all is well

Ulemper: The hotel was very noisy in the evenings, which caused the discomfort: Very loud music from the hotel garden. I got another room on request, but it was noisy too (and lower quality), as it turned ...

Fordeler: Breakfast

Fordeler: Spacious rooms and friendly, respectful staff. Variety of evening entertainment on the lawn and poolside

Ulemper: Breakfast not up to scratch. Improve your breakfast

Fordeler: The staffs are helpful. Every complaint was taken care promptly

Ulemper: Overpriced. I can find hotels with same facilities and services with only 1/3 of the rate/night in other countries

Fordeler: I liked the gardens and the city view of the hotel

Fordeler: Peace full staffdisponibity

Ulemper: Notting

Fordeler: Internet very poor. Asked for 4 twin beds. Instead we were given 2 twin beds and 1 king size bed During breakfast fruits were not refilled. Most days when we came for breakfast the fruit plate ...

Ulemper: Internet

Ulemper: noisy aircondition. poor lighting in room

Fordeler: Friendliness of the staff. Location near supermarket.

Ulemper: Price, poor wifi

Fordeler: Location and staff

Ulemper: Way too expensive, hotel is completely run down. Food is mediocre and overpriced

Fordeler: STAFF is very good from the GM , to the operational Manager Mr.Imran to the front desk Mr.Andrews and entire hotel staff is always there to help you. The room are spacious. the best is the revolving ...

Ulemper: The cooling was little low but the staff responded fast to correct it

Fordeler: Location is good for some shopping malls and restaurants. We reserved family room. It was enough for 5. Two adults and three kids.

Ulemper: Swimming pool was a bit small.

Fordeler: The management and top level staff were extra helpful.

Ulemper: The lower staff need some additional training.

Fordeler: Rooms are big and cosy. Good breakfast. Quiet hotel on a central location. Nearby shopping mall.

Ulemper: Pool not really usable.

Fordeler: Helpful staft

Ulemper: Rooms were noisy on road side

Fordeler: excellent breakfast. very large room with a second room. Very good rate.

Ulemper: wifi was spotty. gym a bit run down.Exc

Fordeler: Nice people sense they are trying but not always sure what to do. Recent addition of fitness center a plus.

Ulemper: Internet inconsistent

Fordeler: Friendly staff ..

Ulemper: Smoking area is located far away from the hotel reception

Fordeler: The property is old but very well maintained and the breakfast is pretty good. Variety of restaurant options.

Ulemper: The washroom was good but could be slightly more maintained.

Fordeler: The hotel served my purposes as a business traveler perfectly. Was happy with the hotel and will probably stay there again during my next trip to Kampala.

Ulemper: The hotel is quite outdated and the bathrooms are small.

Fordeler: super frokost, fin hage

Ulemper: For prisen er hotellet (standardrom) svært nedslitt, badet er lite og 'krøkkete' og teppet på hotellrommet direkte skittent.

Ulemper: Hotel supplied taxi failed to turn up to collect us from the airport, water dripping from room above went unattended to and bathrooms need updating. Staff were civil but were neither friendly nor ...

Fordeler: Friendly staff

Ulemper: Overpriced

Fordeler: The staff are a credit to the hotel. Very helpful from the moment we arrived. Security was excellent.

Fordeler: Good location and nice rooms Good breakfast

Ulemper: The check in is disorganized and you may have to wait long for your room. Small bathrooms in standard rooms

Fordeler: i like the position of the hotel

Ulemper: nothing

Fordeler: Very friendly staff, excellent cuisine very clean hotel

Ulemper: 1. Although I paid fully my accommodation bill immediately on arrival other staff did not seem.to see on the system that everything was already paid for. 2. One staff called Ruth claimed the exchange...

Ulemper: Rooms needs renovation asap! - sound proofing of rooms (couldn't sleep because of sound from the outside) - Bathrooms are really bad! Worst i have seen in an hotel! The tiles, fittings, water, ......

Fordeler: Size of the room and Quiet location

Ulemper: Poor finishing of the facility and not as clean for the price

Fordeler: Room was large and comfortable. Breakfast choice was good.

Ulemper: It took 2 days to fix the not working safe after several complaints. Internet in the room was not consistent.

Fordeler: The location.

Ulemper: The hotel urgently needs a refurbishment or at least a repainting of the rooms. The windowsills and the wall around the switches was dirty, there were spots on the carpet. Unfortunately I was not ...

Fordeler: Well, nothing was great! Although some staff were great, overall not very helpful and attentive.

Ulemper: Smelly passage and just so-so overall. Probably the worst breakfasts I've ever had. Not what you would expect from a 4star hotel.

Fordeler: Centrally located

Ulemper: It is clean but the walls, curtains, bed linen are faded and worn (with some small cigarette halls in the blanket). The same with the bath and toilet - clean but uninviting. Very poor breakfast. one ...

Fordeler: Location

Ulemper: Very old hotel Very poor breakfast Very old furniture Seems like it had been no renovation for the past 30 years No Elevator Wifi cuts in the rooms Very poor & old toilets DO NOT USE ...

Fordeler: the bed and generally the room was so comfortable.

Ulemper: I have no words

Fordeler: Food staff and the evening music at the bar

Ulemper: Old bath tub dysfunctional lovely

Fordeler: Fine restaurant with live music every day

Ulemper: The pool is out of orden for many days

Fordeler: This is where I always stay in Kampala - very convenient location; rooms passable and price not high

Ulemper: Getting very run down and feels like it is dying on its feet - pity, it's such a grand old place and staff deserve better

Fordeler: food and room service very good nice pool and pool terrace great location friendly helpful staff over all

Ulemper: room in need of some minor repairs broken window latch bathroom sink taps loose and when booking in at my discounted room rate they did not seem too happy at my given rate but overall an enjoyable ...

Ulemper: Distinctly overpriced. Staff rather helpless. Little things 'disappeared' from the room (shoe stretchers).

Fordeler: quiet room

Ulemper: reception galled my room to summon me to breakfast 45 minutes before the closing time

Fordeler: Facilities have great potential

Ulemper: Staff is untrained and premises are not very clean. Restaurant is filled with flies and they never change the table cloths

Fordeler: Large flat

Ulemper: Bathroom

Fordeler: Only the location is good.

Ulemper: I was asked to pay 5% extra charge when I asked to pay by card. It was, for me, cheating. The internet was very bad. The breakfast, generally the food was bad. If you order food at the restaurant ...

Fordeler: Staff was really friendly. Apartments are clean and spacious. The WIFI is OK, but capacity is limited (varies through the day). Not too far from City Centre. Complete Kitchen.

Ulemper: Somewhat dark en not lively feeling. Breakfast is OK, but choice is limited. Prices are relatively high. Late night neighbors sounds.

Fordeler: The view from the room was nice. The kitchen materiels were well installed.

Ulemper: The DVD remote controller didn't work well.

Fordeler: Location, room, room size, cleanliness, comfort, staff

Ulemper: Vegetarian breakfast, water pressure in bathroom

Fordeler: Receptionist were friendly and staff generally ok.

Ulemper: Add 5% to the price quoted as they will charge that fee for credit card payment and are very adamant & absolutely non negotiable. I will not be returning there again that's for sure.

Fordeler: Good location.

Ulemper: Shabby rooms with many things not working. Balcony door was not closing fully. A/C in the bedroom started to leak on the bureau under it. A/C in the living room is crazy noisy. Linens were ...

Fordeler: Mr. Khan and Indian food prepared by the Indian chef...enjoyed

Fordeler: Fikk en tilbudspris på ca 140 USD pr. natt for standard suite for tre (dobbelseng + ekstraseng). Det var rimelig god valuta for pengene. Fin standard på suiten. Hotellet ligger både sentralt og rolig ...

Ulemper: Ikke noe spesielt å utsette på dette hotellet.

Fordeler: Hotellrommet var stort, ryddig, rent og lyst. Dusjen og bad var bra og hadde godt vanntrykk. Renhold var bra.

Ulemper: Frokost på hotellet, lignet mest en dårlig lunsj. Brødet smaker pyton. Spagettien er dårlig. Annet du kan få (hvis du er heldig og det er mer igjen) smaker ikke særlig godt. Lunsj og middagsretter ...

Ulemper: In Breakfast the staff served you articles and you are only be served once. If you want more it is not allowed.

Fordeler: Nothing

Ulemper: The staff are not friendly and lack of hospitality

Fordeler: Friendly Staff and Clean Facility, also easy access to main city centre... lots of taxis and boda boda... as its next to bus terminal...

Fordeler: Cleanliness of mamayiba park hotel

Fordeler: The Hotel is rated as 3 star, but there was no refrigerator in the room.

Ulemper: The hotel is situated by a bus station which makes the environment rowdy.

Fordeler: Nothing much.

Ulemper: When I came back the room was not finished cleaning. The wifi was very poor. The staff in the restaurant was not friendly. They forgot to keep my order. To little choice for breakfast. Im not ...

Ulemper: Rooms poor for the price.breakfast poor

Fordeler: Close to the city center

Ulemper: Staff was exasperated whenever we needed something. Only one waiter was nice. Also they lost our reservation and we had to discuss until we got the room we booked.

Fordeler: Every thing specially rooms and the shower

Ulemper: Breakfast and parking for the car

Fordeler: i was leaving at 6:30 i never got the breakfast and the staff are so unfriendly.....

Ulemper: Customer service is terrible

Fordeler: Great value. Breakfast was great, good variety and very filling. The restaurant right in the hotel was very helpful and the American food was great.

Ulemper: We missed the air conditioning and ample water in the showers that we enjoy at home. But we were very pleased overall.

Fordeler: Able to park our coaster in a secure area. Staff was friendly and helpful.