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Friendliness and helpfulness of staff with maps and directions to the town, recommendations of where to go. Would like to spend more time in the town Needed a car to get anywhere
Very good location during Neste rally Finland 2010
The good location, beautiful spa, very tasty meal in restraint . beautiful lake view from 3-4-floor rooms.
Celebrating of the new year, the offered excursion program, entertainments for children Cleaning of numbers has not been organised on time and quality
SPA is great. Breakfest is usual continental, nothing special. TV has only local FIN channels.
I was on business so only stayed for one night but I liked the way it was very clean, smart, the staff were very friendly and helpful. No
Excellent location, rooms with nice views, good spa facilities, good food, close vicinity to ski lifts,
The room was great, the view terrific (make sure you get a room with a view, because if you're on the wrong side of the hotel, you'll be really disappointed) The receptionist (Suta) was really very kind and helpfull and made my stay in Jyväskylä a joy! I like a room where the windows can be opened... Not sure if it had to do with airconditioning or so, but this was the only drawback.
Staff was very helpful. Buffet breakfast was excellent. We were able to walk to the sights we wanted to visit. There were many restaurants, besides the hotel's, within walking distance.
Perfect location,in the main pedestrian street
I found the room to be of a higher quality than what one can usually expect in a nordic hotel as most are pretty basic. This was one of the better ones. Excessive noise from 2nd floor live entertainment lounge up to 01:00 in the morning on week days & distance from hotel to Tori car park
Great location atthe water ,wonderful view of a suspension bridge leading to the university.
The services, they were great, very nice and polite people tehy don't have a wirless internet
It us in a beautiful setting the room was great and the food ok It was not clear how roto reach it from the station and entailed a longish walk with a heavy case
Lakeside location, relaxed atmosphere. All staff spoke excellent English and were friendly and helpful.
Restaurant was ok Lack of customer service attitude on almost all staff members.
I didn´t like the service at the bar. I felt like I would annoy. They were not very friendly and not flexible. I didn´t feel welcome.
very nice room, sauna was comforting. Nice view of the lake and surrounding area. Resturant food was above par.
Located right next to the city center with a very good inhouse pub and restaurant.
Its location and all was good The room could be bigger a bit
Very good sauna, good breakfast The condistioner ian the room was very noisy.