The hotel is an oasis of Wellness set into a luxuriant natural park, in the midst of the hills of Lugano and with an open view of the lake, the surrounding mountains and the city, only few minutes from the town centre and the lake. In the centre of Lugano, guests will find restaurants, bars, a club, a railway station, the tourist centre, Via Nassa with its shops, and casinos.The apartment hotel offers travellers a total of 120 rooms. In the air-conditioned hotel, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most of the storeys can be reached by lift. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the accommodation are a restaurant, a dining area, a breakfast room, a café and a bar. There is also a garden. Additional features at the apartment hotel include a TV room and a playroom. Guests arriving by car can leave their vehicles in the garage or in the car park. Available services and facilities include a babysitting service, a childcare service, car hire, medical assistance, room service, a laundry service and a hairdresser. In addition, a shuttle service is offered.Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. The rooms have a double bed, a king-size bed or a sofabed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a fridge and a mini fridge. Internet access, a telephone, a TV, a radio and WiFi add to the comfort of the holiday. The bathrooms are fitted with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided for everyday use. The hotel offers family rooms, non-smoking rooms and smoking rooms.A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. A sun terrace, sun loungers and parasols are also available. The hot tub is the perfect place to relax. Biking/mountain biking, golf and fishing are available to active guests. Water sports enthusiasts can enjoy sailing, water aerobics and aquafit. Sport and leisure facilities at the accommodation include a gym, gymnastics and aerobics. Various wellness options are available at the apartment hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, thalassotherapy, anti-ageing treatments, Ayurveda applications and a solarium. Entertainment options and leisure facilities include a disco and a kids' club.Catering options available at the hotel include bed and breakfast and half board. Guests can choose to book options such as breakfast, lunch or dinner. Staff are also happy to provide special dietary cuisine. The accommodation also offers special catering options.The following credit cards are accepted at the apartment hotel: American Express, VISA, Diners Club, JCB and MasterCard.