Karisimbi Hotel

Fordeler: Staff is wonderful, they do all what they can to solve any issue. Quiet and big room, nice furniture, well-equipped bathroom. Very good communication before travel. Early breakfast is possible upon ...

Ulemper: Rooms are not exactly as described (eg. no coffee/tea in room, no iron, airport shuttle is not free). Swimming-pool was not available. However, those aspects are not crucial. Wifi does not work ...

Fordeler: The staff tried hard to make us feel welcomed and comfortable. They were very responsive when we had an issue and followed up until it was solved. The eggs at breakfast were really good especially ...

Ulemper: We had to move rooms due to the lack of hot water in our original room. The next room we moved to temporarily was missing the bathroom lights and mosquito repellent. The pool was missing a lot of ...

Fordeler: Absolutely the STAFF and their FRIENDLINESS. 7 star!

Ulemper: Leaving!

Fordeler: Bed was great ! Service and hospitality was fantastic. Extra accommodating and great food. Very clean and safe !

Ulemper: If I have to pick something it was no airport shuttle for free but they were great to me when dealing with anything about transportation

Fordeler: The bed is really good compared to other hotels in Kigali

Ulemper: The AC is there but maybe small for the room, The breakfast - must be improved for me to come back and also need more light where the food is served