Great location Very basic amenities and room could use some sprucing up. Had roaches.
price was right. none
photos are very misleading. my a/c just stopped working at 1am. I called the front desk, they tried to turn it on but it never came back on. they said there were no other rooms available. apparently it has happened before because the attendant made the remark that he thought they had fixed this problem. he brought me an oscalating fan that just circulated hot air. very unsatisfied.
Nice location and inexpensive. When we came down for breakfast, it was no food at all! The cleaning staff did not clean the bathroom. Towels were changed partially.
Prices are fair as well as competitive, room was clean, and (this is a biggie) very close to everything including the marina, restaurants, shopping and more. This was all within walking distance. Staff was very friendly and accommodating. The pool was small but still very nice and they carried the luggage to the bedroom without asking. I will be back! The room is a little small as is the hotel. There is a lack of amenities here but I suppose I'm ok with that as long as I don't have to pay a resort fee. Bathroom is a little tight and it is hard to lock the bathroom door. Also if you're not sleeping right by the AC then you will not feel it.
An ideal hotel for those who look for want to be near to a well-known shopping centre i.e Ala Moana Shopping Centre and also Waikiki. Just walking distance to both and can save on transportation. Near to a fast food outlet for those with children. Located by the main road, one feels safe walking even at night. I enjoyed walking to the main shopping area where boutiques are aligned. I could have taken the Waikiki Trolley but I chose to walk as it was a manageable walking distance where my children also did not complain of being tired after doing so.
The location is nice - and the views are beautiful. The hotel needs cleaning - it has roaches
The facilities are quite attractive given the rate charged. This is a relatively small hotel located few 100 meters away from the beach; and at walking distance from Ala Moana Center. The room was clean and furnished as described. It had wired broadband Internet (but no wireless Internet), a TV, a phone (having a direct phone #), a mini-refrigerator, and a coffee-maker. The bathroom had a shower (no bathtub), a washbasin and a commode. The closet (which had a small safe inside) was also located inside the bathroom. Continental breakfast (included muffins, buns, fruits, coffee, milk, etc.) was made available around 8.00 AM each morning. The staff was quite friendly and helpful.
It was clean. The hotel did not have an elevator from the street level to the lobby. My wife has a difficult time climbing up and down stairs. She is handicapped. he room was small and there wasn't much room for suitcases.
Rene, at reception, was very considerate and helpful, others were not. Comfortable room. Excellent bathroom. Nice coffee machine and coffee. Good lift. Wifi was advertised on website, but they do not have it. Breakfast is advertised in documentation in room to be till 9:30, but they changed it to 9 and did not tell me. Very steep stairs to front door, difficult with heavy luggage.
The room smelled and it was not clean enought. The picture shown on the website does not reflect reality.
The staff is wonderful. Hotel is very good to excellent. nothing
Convenient location. Good service. Reasonable price. Jean, Kate and Cathy are the wonderful people who work there and make my stay a very nice experience!
Tiny tiny tiny rooms. Not even a desk chair.
Walk to Ala Moana Shopping Center, Waikiki, multiple beaches, on main bus line to other shopping areas Not luxury accommodations but convenient!
Very convenient to Ala Moana Shopping Center
Staff was very friendly and helpful. Like that there was a Starbucks located inside the hotel. Had a disco there, which is fine for singles, but not too friendly with family with young children. The patrons were a little loud and there was a large crowd outside trying to get in.
Great staff. Great location. Can't think of anything.
Convenience of shopping and dining. Staff was friendly. Semi walking distance to Ala Moana State Park. Single rooms in Kona tower where a bit small and a little outdated. Rooms could use a good deep cleaning. Couch in room had stains on both cushions. Carpets are in need of shampooing..
Great location if you want to be walking distance from the Ala Moana Shopping Mall Woke up early to machinery noise, this may have be temporary
Nothing at all The staff, the price also we waited in line to check in for over an hour.
Clean modern hotel It's a ways from Waikiki beach
convenience in its location parking is always a hassle but it worked
View from balcony I was not made aware that the room was under a private co.
The hotel is in a perfect place facing the ocean and at the entrance of ala Mona shopping center.very nice hotel well equipped and answered all our expectations. Nothing happened to be bad.perfect staff perfect place at a perfect price.
It's location being right next to Alamoana shopping center!! No
Location was across from the Convention Center, which was best for me. Also, bus service to major places available. Taxi/Uber/Lyft were also easily available. Free wi-fi included and login was secure, good connection. No room service as I was sold 'departure housekeeping only' plan without any such information at the time of reservation. Also, cockroaches in the room. No coffee/sugar/creamer refill means no matter how many days you are staying, you get one coffee.
it was a suite right next to the mall no
I love staying at the ala Moana Hotel it is the first place I check for availability. Great location to everything the staff is very helpful. Rooms are very nice and the luxury suites are fabulous. Wish parking was less but otherwise the place is great
Great like location. I didn't want to be in Waikiki in the midst of the hustle and bustle and this hotel was in the perfect spot for me. Minutes away from Waikiki,near a large shopping complex, restaurants, quieter. Starbucks When I made the booking I did not realize that this was a hotel/condominium. I had my doubts when I found out but it turned out to be a blessing... it was on the 31st floor and it was QUIET. The only negative is there is shampoo,soap but no conditioner
It's Location. It is adjacent to the Ala Moana Shopping Center The cleaning staff did not replace the coffee packets we used.
Location The room was small and the hotel appeared old/run down.
The Hotel was lose to mthe Shopping Mall. I paid for a first class room that was a dump ! ! The shower in the bathroom resulted in flooding the bathroom. The room was owned by a private investor and the hotel was not responsible for any repairs.
This guest did not leave comments about this hotel.
realy nice view to ocean...good locaton to waikiki center and alamona shopping center.
front desk reception not available most of the time. please let customers know they can use next door hotel's reception.
I loved how close it was too the mall and other attractions of Waikiki. The large windows allowed a beautiful view. When we first got into our room it was supposed to be a queen bed but we got to very hard twin beds, the floors were still covered in sand, and one of the elevators was broken so it took a very long time for us to get to and from our room.
The staff were ultimate professionals, the view was amazing, and you couldn't ask for a better location at the price.
Good views as we were on the 35th floor, plenty of storage, close to beach. i lift working so long waits, not sufficient kitchen equip, but supplied on request and AC sounded like an aircraft carrier so too noisy to use
Was close to shopping food and beach. Full kitchenette with stove fridge sink dishes coffee maker and microwave Parking A rough driving valet only parking $25 a day Room Very morbid room that looks like you're in the early stages of the sims. Stove dials didn't have markings so you have to guess whether or not you turned it to hot or low. 2 twin beds, thin mattress hard springs, no comforter. Paint peeling from walls. If you are on a floor under floor 30 you have no view. Staff seems clueless. Cupboard door hinges aren't fitted correctly so some doors are stuck open. Very slow elevators. Took an average of 15 or more minutes to leave hotel. There are better places for the price.
only credits go to front desk staff who were polite and helpful.. I'll skip the minor problems and go directly into the big issues:- 1.The first room given to me has a ceiling with falling paint and in fact a big slice of the paint was lying on the desk 2.The toilet started overflowing upon the first flush (!!!!!!!) and was so serious that it started wetting the carpet of the room in less than a minute!!!! 3.After being transferred to the 2nd room, we requested for a roll-over bed. The front desk staff did mention that the room was a bit too small for the extra bed but still agreed to send me the bed. I am totally surprised when returning to the room finding the bed standing vertically in the middle of the room. classic.
I enjoyed my view from the 40th floor, especially from the roof or 41st floor. Even the elevator, as treacherous as they seemed, had a wonderful view. No DVD player or ability to order films, the remote control was not programmed to the television. The toilet is installed in a ridiculous location. The general out lay of the room is that at one point there was one pent house on the top floor and rather than split it into two sweet rooms, they broke it into four strange and inconvenient rooms. Total fire hazard with the stairs.
Room had a great ocean view and very clean. Workers could be more friendly and new beds!
It was convenient. Easy to get into and out of. Parking was provided and adequate. The owners were helpful and kind. The elevator.It shook,rattled,and was slow. There are two elevators;one not working.A longtime resident told me it hadn't worked since he'd been there.Thee elevator broke down one evening forcing everyone to use the stairs. Imagine living on Floor 34
The studio is close to Waikiki beach and shopping mall. Very convenient. The room is clean. Need much time to wait for elevators.