The superb food, a breakfast to die for. The comfort of the rooms. The quiet at night for restful sleep. The staff who were all extremely helpful and kind. It would have been nicer to have a swimming pool, than the ten lanes of skittles.
It had a very pleasing room. The car park at the front of the hotel was the safest of the two to park in. It was very close to the friends we were visiting. Breakfast was good. We were very pleased with the hotel and thoroughly enjoyed our stay there. The back car park could be made more secure.
Friendly poeple, good food, free internet connection No
very good restaurant. very helpful girls at the reception
Friendly, and accommodating staff, clean rooms, good breakfast and nice quiet neighborhood. We have 2 young children, had one extra bed put in (extra 25 euro per night) and one had to sleep with us.
big room space it should have a bathtub!
Friendly efficient check in and out, good service in the bar and restuarant but having the window open for some fresh air found the room then to be very noisy. No tea/coffee making facilities in the room, no aircon, small pillows with no 'bounce' in them.
Poor Quality rooms. Not catered for international traveller Overpriced
Tea / coffee facilities in the room would have been good.
Price qouted on arrival was not the price charged at chechout
basic clean room far from hamburg 18 km
very poor value for money
The reception was extremely friendly and was quiet and cosy
Good location ,helpful staff , very clean , secure ,excellent breakfast !
The quiet locality, very good brekfest - frendly atmosphere paied car parking
excellent restaurant and friendly staff three floors up- no lift
Very nice people
Nice peaceful setting with a pleasant beer garden beside the river. Internet was out of action during my stay. As I specifically book hotels for use of internet this is especially annoying.
Small countryside hotel,newly refurbished rooms, nice bathroom The hotel has a restaurant with 2 separate areas, a smoking and a nonsmoking area, but we were astonished to see that staff were smoking in the nonsmoking area at the end of their shift and you could smell cigarette smoke in the entire hotel.Breakfast is also served in the smoking area and the room does not smell nice at all, even though they keep the windows open.
Nice small privat hotel.
Very friendly staff and everything was just fine. Nice location worth comming back during the summer-
Very helpful staff and the food was really really good!
Very friendly and helpful staff, made really welcome None
The staff treated us 'like family.' It was important for us to feel at home and the staff made that possible. No.
Very nice people and the breakfast was okay
Garasje-fasiliteter, rent og ordentlig personale. Jeg ble totalt forhindret til og benytte bar og restaurant fordi denne var lukket for et privat arrangement! Dette er uakeseptabelt!!
Et stort hotell med gode fellesrom. Rimelig og god kveldsmat lørdags kveld Meget lite dobbeltrom og langt under den standard som kan forventes til denne prisen. Faktisk det dårligste vi noen gang har opplevd i Tyskland. Personalet (2 personer) i spisesalen (frokost) var lite omtenksomme og lite hyggelige for vår del
Small and cozy hotel with clean and secure rooms! Good breakfast!
bedroom layout, friendly staff, good breakfast
The hotel was as expected based on location and rate.
Beds were comfortable
It was very calm and quiet, good to relax after a hard day in the city of Hamburg
TV and Sleep... The price was too much what they do not have a free breakfast. And, there is no parking garage for our vehicles.
I would have liked some tv canals with english sound
The hotel was very basic, but fine. The hotel did not represent good value for money.
Nobody spoke English at all, and there was only one meal available for dinner - no other selection. I requested a no-smoking room, but was put in a smoking room.
Very friendly staff, good breakfast, good connections to public transport, good beds, clean. It's all very old, it really needs a renovation. There is no emergency exit.
It was cheap. Room was clean. No breakfast served before 8:00 (so we skipped it). The shower went from cold to very hot, no in-between!
Toilet in the room would be preferred
I only liked the attention of the personnel.... Carpet was dirty and sticky.... the heater was not working.... there was no soap.... there was not shuttle service, although it was offer the internet
Clean No shuttle to airport, which was advertised on your site. Taxi cost 40 Euro.
Nice room, nice staff, no problem with arriving at 21h. The shower was eather scalding hot or cold:(
I like the prise and service for this prise and convinient place of hotel near the town wher you have a car
A pretty decent value for Money budget hotel .. a bit out of town (20 mins on Sbahn) but this runs all night ...
Reasonably handy for trip into Hamburg centre - cheaper than most city centre hotels. 10 minute walk to Bergdorf station A little noisy traffic wise if your room is at the front of the hotel (as for a room at the back!)