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Superb service, super restaurant, good public transportation to city center, comfortable Way to room was unwieldy
All staff were very friendly and helpful. Great German wines in the bar.
Hotel has an excellent location and wonderful staff very attentive to every detail. I travel about 160 days a year so I stay in hotels as much as I stay at home. This hotel is one of the nicest I stayed in. In the little restaurant they allowed smoking which can ruin a great dinner
I thought the staff were very attentive, helpful, friendly - always smiling/genuine and professional. The atmosphere was welcoming and not at all pretentious. The breakfast was delicious and the wine selection at Kleines Jacob was impressive. The overall stay was extremely pleasant, and I would defiinitely go back. I would have liked it if the shuttle bus option was available throughout the day or at least all morning. Also the juice at breakfast should be freshly pressed for a hotel of this standard.
The hotel is located along the Elbe river, in a quiet neighborhood outside the center, which we enjoyed very much as wanted to have a peaceful relaxing stay The deco, the friendliness of the staff, the atmosphere, value added services (arrangement for 'surprise' birthday cake, cleaning of the car windows overnight in garage, just to list a fewe) etc etc were just fantastic ...this is certainly a top quality hotel. We were looking forward to dining at their restaurant as they had good reviews. We tried to make a reservation upon arrival but were told that it was fully booked for the next two days. At the end, the waitlist had cleared and we had a dinner there but were not too impressed with the quality - and we thought 4.5 hours for 4 course dinner was a little too long. Surely there are people who enjoy long dinner but we thought they could consult the guests as 45min waiting time between the courses is rather unusual. Also, we was told that as the menu was hand written (which is nice), they needed to have 2 day priopr notice to prepare a 'lady's menu' which we thought was quite surprising for the restaurant of that reputation/price.
The quiet neighbouring area.... This old hotel could have been a traditional place with 19C mood but the hotel owner seems to have renovated it into a luxruious and rich but souless place--in terms of the hotel's interior and the service of the staff. I feel like I am staying at any of 5-star hotels in downtown of a big metropolitan city like New York, Singapore, Tokyo or Seoul. No touch of Hamburg.
Definitely an off-the-beaten-track, cosy and quaint haven of peace away from the bustling atmosphere of a modern and big city like Hamburg - hotel offerred to pick me up from the nearest train station
Good atmosphere The fact that some rooms are located in another building(s) across the streets.
Courteous and attentive staff. Very well appointed rooms and facilities. Spectacular view of the Elbe valley. Gourmet cuisine. Stellar location. The downside: The "wellness and spa" facilities listed in the hotel's description do NOTexist; there is no sauna/steam bath, etc., only beauty treatments/massages are offered. For me, this is not a spa/wellness center where guests can relax. Guests do not stay in the spectacular Wilhelminian main building, but rather in a contemporary guest house built in recent times from which there is no view of the Elbe.
Pleasant staff and happy to help with any requests - particularly impressed by thier courteousness Memorable building and spectacular view of Elbe and river traffic
Staff were very attentive and friendly but not intrusive. Little comforts like fresh fruit and chocolates every day. Diffucult to work out where the reception was if you did not enter via the garage, Also it wasn't clear that the car park was part of the hotel complex.
Very quiet and comfortable, great location and good restaurant
Arkitekturen, hotellet var bygd i restene av et gammelt gassverk, og man hadde forent det opprinnelige med det nye og topp moderne på en veldig fin måte. Dessuten var restauranten og generelt fellesarealene veldig fine. Man kunne lagt litt mer til rette for de som reiser med små barn, ikke mye, bare litt.
the large room and the special decoration no swimming pool
The staff was really nice and frinedly!!! Location is ok but for somebody who wants to be close to the center (Jungfernstieg etc.) there are probably better options in the city center
nice, spacious and clean hotel room & bathroom, quiet, very friendly personnel further away from city center as expected
I'm a frequent traveller (in average 1-2 night per week in a hotel), but unfortunately HH Boston is a rare example of excellence in the hotel world. From arrival til departure only the best possible service, food, room. And that without costing one arm and a leg... I can't await to get back soon ! There was absolutely no such thing !
design, new hotel, bar, wireless facilities location not optimal
Personal reception, great rooms and shower, good breakfast noise of the elavator in the room.
The facilities are very nice and the rooms are large. The housekeeping was not great. They sometimes would forget to bring towels.
Keen and friendly young staff. Food of good quality and value (excellent Caesar salad; good breakfast). Stylish modern design. Huge room. Nice bar. Free internet access. Enjoyed staying there. Location is in a rather run-down area away from city centre (which helps to keep the price down, but wouldn't suit everyone. Fitness room poorly equipped for a hotel of this quality: didn't even have a treadmill. Bathrooms well furnished, but the showers were unusually cramped.
Helpful staff and chic design of hotel rooms and lobby area.
Spacious Room, modern elements Water in tub was difficult to manage. Either too hot or too warm.
Spacious and modern apartments.
Breathtaking view on the harbour, at least if you are lucky enough to have a room at the front side.
Excellent rooms and good value for money, in particular the hotel service and staff were excellent and could not be faulted.
The design of the hotel and the proximity to the Harbour in Hamburg No staff to help, no cleaning daily, really noisy cobblestones in the streat outside (cars sounded like trucks - all night long)
The location and spaciousness of the rooms. It also has a very good deli below, which being an apartment was useful.. It could use more instructions/ comments etc in English.
I only like thr cofee machine
The room and the view from the room was great. no breakfast - but in the end no problem
since years I enjoy to stay here for some days the weather :-))))
The situation; rooms nicely furnished No air conditioning, and very noisy street in the night, so it was not possible to sleep with open windows. Receptionist was not on duty as advertised, very poor assistance from her part and rude response to our remarks.
Silence and quietness
good service, nice restaurant
evrything was perfect
room is very clean internet is not convenient
the big bed, the toilet was good, but we didn't stay verry long at the hotel the cleaning woman, the man who came in my room at 8'o clock in the morning and wake me up
Rooms comfortable and clean, restaurant good and easy bus trip to city centre. Most important ample car parking.
room was clean breakfast was not included in price - in the US it would have been. I had to pay to use internet - again, in the US this is free. The room was facing a loud street and the temp. in room was too warm but could not be fixed - so I opened window but then it was too loud from street noise.
very nice, clean and stylish hotel. room ar confortable and good size, staff helpful
Location The air did not work.
Suggest that when the pay view botton i entered on the remote control then the room number has to be entered before the channel will be shown.
Convenient for where we needed to go, welcoming entrance hall, decent dinner and excellent breakfast buffet, surprisingly quiet rooms
the personel small bed
Excellent, big breakfast Spacious room Friendly staff
staff wasn't all that friendly or helpful. wireless internet access was ridiculously expensive as was breakfast
Staff Its litle bit far from downtow....
Breakfast was very good and rich. The maids were too noisy.
parking space, public transport, sauna facilities
The swimmingpool and resturante Stains on the carpet
Location and Noise from main road
nice sauna pool, open until late, which was very convenient. room and hallway was a little worn, not really at Novotel very high standards; hallways need refurnishing
Bra beliggenhet for tog,Ubahn og også for bil,grei veg til shopping og lett vei til Sjæmannskirken og flyplass,greit med nørøiggende butikker og flere bra restauranter.Hotellrommet var sikkert godt isolert,ingen stæy utenfra til tross for jernbanen ved siden av. Nei,faktisk ikke
Hotellet er lokalisert sentralt i Hamburg og det gjør det enkelt å utforske byen med kollektivtransport. For øvrig er det rent og nytt. Bråk fra hotelbaren til kl. 0400 gjør det vanskelig å sove med åpnet vindu. Bargjester burde oppholde seg innendørs og ikke på gårdsplassen til hotellet.
Kort avstand til Altona Hauptbahnhof/ S-Bahn
Det lå sentralt til ved Altona sentrum. Allikevel et stille og rolig område. Håndklær på alle rom, også på de med flere enn 3 senger.
Rimelig og nytt. Hotellet er enkelt og strømlinjeformet, kjedelig bomaskin.
Veldig bra standard til å være et vandrerhjem. Grei størresle på rommet for en familie på fire. Rent og pent, både rom og bad. Greit med felleskjøkken for å kunne smøre egen mat. For oss som skulle videre med tog fra Hamburg Altona så kunne ikke beliggenheten vært mer sentralt. Meininger tilbyr gratis parkering. Dette viste seg å være langs traffikert vei, hvor det var trangt og lite oversiktelig. Alternativet var å parkere i garasjen under hotellet, hvor vi måtte betale 12 euro pr døgn. Dette burde vært opplyst om.
The Style - cool and Funky Limited amenities - TV simple, no HI FI, few treats
design, furnitures used, restaurant was definitely not like typical hotel-restaurant, but a very nice & cosy one.
Room was comfortable, large, stylish. Free internet was very nice. Free wifi would be good (the internet connection is wired).
Good vibe ; Very friendly staff, very helpfull with the children; Nice big rooms; Enjoyable place
Great hotel, large room. Plenty of space for a family with 3 young children (4,3,1).
The room design and the food (dinner). The food was excellent and the reception staff were very helpfull. I think that breakfast is a bit pricey
Great modern design hotel without spending a fortune. Lovely helpful staff and nice clean room with great bathrom. Not right in the centre but an easy taxi ride in so not problem getting around from there. Lots of parking, overall a great hotel.
Freundliches Personal, der Preis ist in Ordnung, angenehmes Zimmer die Bettdecken waren leider ziemlich schlecht und führten zu Schwitzanfällen.
In a business area but close to enterntainement areas (with public transport, s-bahn). A bit impersonal, design can look cheap sometimes.
The hotel is located in a nice residential area outside Hamburg. It is quiet if the planes to Hamburg airport dont fly over. Good breakfast and free garage. Kind of small rooms and the price was a little bit too high taking into consideration the standard of the roms.