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1.) Cleanliness of the room; 2.) Excellent staff -- very friendly, very helpful; 3.) Convenient location; 4.) Environment -- located by a river and very comfortable environment No
The hotel lives up to the wonderful comments. You sleep well here. Excellent breakfast - in selection & in quality, as well as in attention of staff. The interior is that of a nice old townhouse, with candles, mirrors, and many creaky stairs. We stayed in a suite on the lower floor, had door opening to the garden, and a second room from which to work from. Our colleague stayed in a single, upstairs, in a room with a balcony. The hotel has private sauna downstairs, at Euro 20, it's a good one - proper steam, proper temperature, and nice relaxation area. There are several good restaurants in 7-10 min walk, e.g. Sanger. But take the map as easy to get lost on all the small streets. Taxi to the airport was Euro 21. We'll stay again. If the management reads this, can you please find a solution for bedside lamps in the suite. At the moment, both lamps are too bright to make reading in bed possible, and the general light illuminates everything from the wrong angle, taking away from the nice atmosphere of the room. All's good, bathroom, wardrobes, everything, but the light - can be improved.
Staff and Quality of Hotel No wifi access
Friendly staff and a beautiful quiet position, close to the centre of the city.
Helpful staffs. Spacious and clean room. Nice breakfast
A nice small hotel, with excellent breakfast indeed. The room was a bit small but still very comfortable. Very clean.
Ambiance, breakfast, friendly and sincere staff Rooms are a little bit small.
It's a nice hotel with nice staff
the bathrooms are just built in cabins
Parking on site that was "free" was not offered. The minimalist ways of this hotel diminished the value for money I normally get from other booking.com hotels with similar descriptions/ ratings, esp. for a "chain" hotel. Getting out of the parking garage was tedious. We were almost charged for breakfast, when we didn't sign up for a room with it.
had an elevator, good part of town, decent parking, stores and restaurant nearby, close to public transportation, polite front desk staff no one cleaned the room, although the maids had doors open on my floor all day
Breakfast. Internet did not work on my floor. This is not acceptable at a hotel in this price class.
my time at this hotel was fine the clean and staff plesant on the hole check in time was a bit poor as we had nearly a hole day in the city with are bags
good location to all amenities especially with the station just round the corner
The reception staff were helpful. There was a good buffet breakfast. The spacious and comfortable room was well insulated from road noise. The hotel is close to an S-Bahn station. The free parking behind the hotel was quiet at the weekend, although busy on Monday morning. There was only one towel per person and the wall-mounted soap dispenser had been replaced with a large squeezable bottle of soap on the sink, which was difficult to use.
Conveniently located near train station. Clean rooms and value for money. I stayed in room 222 everything was perfect except for the large stains on the carpet which had large stains on it.
Strategic location to train station. Limited selection of TV channels, most of the programs are in German which are not understandable to English speakers.
Good Continental Breakfast
The fornt desk clerks were very hospitable, had very good english, and gave help readily. The cleaning personell were rude, came way to early, and did not return later to clean. During the etire stay the room was not cleaned once.
Staff very nice and helpful. Breakfast was the only meal I had and that was more than adequet. No
7am breakfast all days of the week, maybe due to it's location! Hotel far from Central [U-Bahn then bus or 20 min walk from Tonndorf train station] but in right area for my morning meeting. Due to location I feel the cost should have been less for the basic standard of the room
value of money
I like very well.
I got a good price on the room and it was close to my customer. Breakfast was ok. The bed was not very good.
Nice clean hotel with big room. Bus stop outside hotel which takes you (2 stops) to Train "Hochbahn" into city centre
Although in a busy suburb of Hamburg, it was quiet and there was parking. There is a lift and a good breakfast is available. Room was spacious and well appointed. Also not too far (short taxi ride) to airport. No real complaints. As often is the case, there is no restaurant for evening meals but quite a few places can be reached on foot, so not a major problem.
comfortable and efficient. The hotel is well located an convenient for regular 24-hour access to the city centre the hotel is not brilliantly equipped. there is no bar available or any social areas.
Hotel Tiefenthal is well-priced and convenient to shopping, the U-bahn and restaurants. It is an excellent hotel for tranvelers who are willing to stay a bit further from downtown. English speaking travelers will feel at home as well.
very friendly pesonnel, excellent breakfast, good location - only 10 min to city centre with metro
Location, parking space, very friendly check in and especially check out. Supposed to be non smoking room but I think it was not. All windows were open and also the door when I arrived. Freezing cold. And I did not realize that the heeting system was turned off until to late. So now I have a cold.....
Clean, modern, safe Nothing
I really liked its convenient location
The staff were friendly, polite and helpful.The rooms were were clean and comfortable and of a good standard of finsish and decoration. A very minor thing would be the lack of direction as to the location of the carpark at the rear of the hotel
Very friendly staff, good location. No hotel bar.
The hotel was clean,comfortable and good value for money. It is also has a good location right beside Wandsbek Markt U Bahn stop (Hamburg centre 20mins by tube on same line) and there are also good bus connections at the bus station across the road (airport 30mins on no.39) Rooms facing the bank of the hotel are above the entrance to McDonalds which can be quite noisy in the evening
Spotlessly clean room. Excellent breakfast
For 4 stjerneshotell var det lite ekstra aa faa paa baderommet (hudkrem osv) og dumt at de ikke har room service.
Personalet var hyggelige og gjorde sitt beste for å være hjelpsomme. Det ville ha vært lurt om alle i resepsjonen pratet bra engelsk. Noen var veldig mye flinkere enn andre. Synes at når de kaller seg 4 stjernes burde det være noen ekstra små luksus opplevelser på baderommet, slik som hudkrem. Kunne godt planlegges renovering av alle TV remote control som er meget gammeldags og dårlig fungerende. Bare tyske kanaler utenom CNN. Deres treningsrom har begrenset tilbud som er veldig synd når man skal bo der lenge. De kunne i hvert fall hatt en sykkel !!