Halifax Hoteller

The close proximity to the train station and the boardwalk When we booked the hotel in advance we didn't know what was going on in Halifax in that pictular time frame as it was our 39 wedding anniversary at this Hotel we found the service was poor Also the room that we paid very dearly for can now be turned back into the orginal broom or linen closet that they had stuck a bed into for the week that the concerts and tall ships were there. Definetely not worth the price. Very disapointed..

Location is convenient for a walk on the piers. Car parking large and easy to reach it. Hotel is not really new. The room was very small and old components inside. We paid too much for the room they gave us. Breakfast not so nice compared to the cost.

Very clean room , w-lan , good location, friendly staff noisy rooms

The convieniance to shopping and close to downtown Halifax. The room was not what I expected. I may not have seen the right picture on your site when I booked.

Hotel was in perfect, extremely close,location to main shopping district, which was the main reason for our visit to Halifax. We stayed in classic queen room, bathroom was very small.

Quiet except for doors banging shut. Cost of parking high.

offering starbucks coffee, no wireless internet, bathtub paint is peeling off, no bathroom in lobby, away from downtown

Key cards hardly worked, slow staff response and bad bathroom supplies

I did not like that there was no complimentary coffee for us the next morning. We stayed the night that the power was out due to Hurricane Earl. So because we couldn't make coffee in our room i feel that complimentary coffee in starbucks should have been complimentary

The front desk crew was very helpful to locate all the sights. The parking garage was easily to enter and to park in. The hotels location is in the city but when on foot far away from the sights, the shopping and the majority of the restaurants. This was not indicated at all.

Good size rooms, clean and up to date, ipod base for music Location not optimal for tourism (more than 1 km away and uphill from Waterfront Properties, downtown area)

just to munch money

Easy going but responsive and efficient approach of the staff Overpriced thanksgiving dinner 'special' that tasted dreadful.

booking was not as posted on web page,,,,hotel staff indifferent,

It was in a good location. See about. It feels past it's prime.

Location, cleanliness, modern, great parking, long time client. In the past I ahve been a client of this hotel many times for business purposes and had great service. Not this time. I was denied my provicial government discount and was very displeased. It was not until it went to the manager in he morning that the decision was reversed. The reason I was told that I was denied was because I booked on line. As I feel thisis an advertising tool, I feel that this was not a reason and that I am the same client I was am. In the morning however, I was told that I was denied as the hotel was booked to capacity. I have never heard of this before. The manager finally reversed the decision after lengthy diecussion but still charged me $10 extra over what the clerk told me was the government rate the night before. Very poor service and not an enjoyable stay. Unfortunate as I actually love to stay here.

I liked that I was at the heart of the city and had access through the Ped-way to manu amenities. The pool is in need of serious renovation- the rust around the edge is not very appealling.

I liked the Ped-way connection to the hotel. It made it very convenient to get around. The parking "situation" was not clearly explained and we ended up paying much more in parking fees than was necessary.

Close to all the attractions in downtown Halifax The maid fogot one day to leave glasses the next day coffee

They were able to upgrade us to a one bedroom suite when we were dissatisfied with the room they gave us when we registered. Although it cost more they were very friendly and looked after moving our belongings while we were out for the afternoon. We thought the room assigned at registration was less than what we had booked online. We also thought our booking included breakfast but this was not provided. Parking Garage is a long way from the lobby and difficult to get to particularly for seniors. Finally, the swimming pool was closed but we were not informed about that when bookin or at check-in. They did provide us alternate use of the pool at Delta Barrington however this was a very long walk through the shopping mall and over-street walkway through a second mall to the lobby and then to the pool.

nothing

We were charged 24 dollars per night tax (i.e. 72 dollars) extra. Both your confirmation to me and confirmation to the hotel confirmed that taxes were included. Why was I therefore charged this extrA. the manager at the hotel was adamant that I had to pay this