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very nice hotel, good position, rooms well refurbished. 4-star hotel!
Nice hotel, polite staff, good location, well furnished rooms; it was a good choice, to visit this hotel
Room was specioius and staff good
Atmosphere, design, the restaurant and services, the breakfast, the position. Big rooms, well furnitured, quiet. Cleaning services in the room.
It is excelently placed in Graz, very clean and well maintained and organized, pleasant staff. Gives very good value for a very reasonable price. Hotel own parking available close by and OK price.
The location to the old city, the friendliness and professionalism of the staff, the personal touches, the size of the room and the amenities I would suggest that the hot breakfast items in the buffet be put on warming trays to kep the food hot
The location was good, just a few minutes from the Altstadt. Breakfast was ok, although a bit overcrowded (including the staff)! We had a double room and a single one. The double was quite large and confortable. The main building has no wireless connection to the internet, although they say that the wi-fi is everywhere in the hotel. The single rooms are a bit old and they look like they really need some much welcomed refurbishment. The biggest issue i had with this hotel was the noise made by the cleaning crew!! At 7 in the morning they started to do the cleaning! It was unbareble!
Great location, great staff Bed was too soft/old. We were in a double room and one bed was worse than the other.
Excellent location, huge room, decoration. A little bit too hot in the room.
I stayed in the Admiral Suite this time (my second visit to this hotel) as I wanted to have the extra luxury at a reasonable price. It was indeed all I expected and more.
Very Central, excellent for short break
It was my 3rd stay and I liked it very much, as before. Especially nice the Ernst Fuchs Bar, which is famous for good cocktails and a cosy refuge for smokers.
I really loved the atmosphere in hotel and really kind an helpful staff. Room is very nice big and really clean. Breakfast is very rich with different kinds of food, for all tastes. I especially enjoyed dinners at "Winter Garten" restaurant with delicious food and really nice piano music playing in the background. You should visit the hotel coffee house, where you can taste the very best of hotel made cakes such as "Erzherzog-Johann-Torte" and "Wanda, Sacher-Masoch Torte" and many others really great dessert and coffee. I also recommend that you visit "Ernst Fuchs Bar" in the evenings where you can enjoy in various delicious cocktails and drinks, made and served by really nice staff. I'll be definetly back again and again.
Restaurant,Bar, smoking allowed Late check-in
lot of space, no crowd, availability and silent
Friendly, helpful staff and excellent location
Excellent location, professional and friendly staff.
Staff was extremely helpful and friendly. Everything was great
The whole trip was a blast. This hotel and city was not an exception!
excellent breakfast, good location to walk the city The reception closes very early, and never seems to be available. When you ask questions, they are very uninterested for a 4 star hotel. I also did not find the rooms reflected the brochures whatsoever. It is not a design hotel, and the rooms resemble a bed and breakfast by canadian standards. Save your money and go elsewhere
wonderfull location, big and good designed rooms, friendly stuff Parking garage is to fare from hotel and charged add.
good staff service and breakfast hotel computer was old and did not function most of the time
room was big, bathroom was huge, silence in neighbourhood, location - in the very centre of the city the parking place it's about 500 m away
Very kind staffs who can tell what you need about Graz.
Very good location, almost in the city centre. Hotel has an excellent atmosphere, very friendly and helpfull staff, nice and large rooms. Although the hotel is in the city, the location is very quiet. Good breakfast ! Price / quality ratio very much OK. No wireless internet connection
Good location. Great wintergarden serving as a breakfast room. Difficult getting suitcases to the room with many steps and doors to negotiate.
The overall impression is good, decorations are unique. the sanity is clean and people are helpful. Location is sound. Free WiFi is provided. No
I appreciated the most the appropriate attitude of the personnel in the front desk ! Very helpfull, good communication skills, great english ! I stayed in a room at the first floor who's windows were facing the main street. Apart from the thick, opaque curtains they did'nt had translucent ones as well, therefore during the day you could not have natural light into the room . If you were to open the curtains the people from the street would have seen everything in the room, consequently you were forced to keep them closed.
This was the best hotel in which I stayed for the entire time I was away in Europe for six weeks. The staff were incredibly attentive, and responded quickly to our every request/need. It seemed that nothing was too much trouble. The breakfast was well worth the money. I would say amazing! No it was just fantastic and I would recomment this hotel to anyone who was travelling and staying in Graz!
Excellent facilities; very large room well furnished; personal touches such as welcome card, complimentary welcome bottles of water; free wifi for laptop; friendly, helpful staff. Could not figure out how to use free wifi for iPhone. Euro 17.00 for breakfast is a tad pricey.
The staff were very welcoming and always most helpful
Being charged 34euros for breakfast on top of the room rate means i will not stay at this hotel agian! Total rip off, sorry to say.
Very pleasant and efficient staff. Excellent 'computerised' car park facility! Perfect position for city centre and noise not an issue. The original artworks and period furnishings reflect the ambience of Austria so well - a well balanced blend of modern facilities with traditional appeal. Well done, would definitely stay again.
Location, staff, room, the whole hotel as a concept nothing, it was as I expected
My Wife And I Had A Great Stay With You In Graz. We Will Recommend To Many. Love Your Staff. Keep Doing What Your Doing. Great Work.
Everything! My next trip to Europe will be based around coming back to this hotel for as long as possible! You won't find better value for money. The staff are amazing and the hotel beyond compare!