Breakfast was extensive if perhaps lacking in 5* quality, which I could expect of a 4* to be fair. The room was of a good size and was well decorated and clean. It had a pool, although not terribly enticing to get in to, it helped with the 40+ degree heat. The curtains allowed for total sun exposure black-out, great for siestas in July! The pool area was severeley lacking an upgrade to bring it in line with the other good hotel facilities.
Located well for access to motorway which helped in a large city roadnetwork. Very impressive foyer and facilities- good choice at breakfast and room service. Helpful Staff on reception - particularly David. A taxi ride away from the Centre - but this is the price you pay for easy access from Motorway!
The Bathroom requires some work especially the bath area.It had mould and the shower mixer was very hard to operate.
The hotel provided free Internet. The hotel was only a couple of blocks from a stop on the City Tour bus. The hotel provided secure parking. The air conditioning system in the hotel was substandard, and I found the breakfast buffet mediocre.
Location excellent, staff very obliging and always willing to assist. Restaurant buffet style with plenty of choice and ability to satisfy all tastes.Excellent value for money.
The hotel was shabby smelly and by no means a 4 star
Good welcome from attentive receptionist, who from the outset used and remembered my name, even the following morning when checking out. Very clean hotel. Excellent variety and quality of breakfast. Parking at reasonable rate under the hotel. Easy to find hotel, entrance well signposted.
Easy to find, and to park the car. Right next to Corte Inglés and Hipercor for shopping. It's 15 minutes walk from Granada centre, but that's no great hardship, unless it's raining.
The reception area is lovely and very inviting which gives a lovely first impression. One thing, the breakfast finishes too abrubtly. On the dot of 10 o'clock you feel like you have to finish up very quickly as all the tables around you are being cleared and the remaining food has all been taken away. Bascially I feel you could leave a 10 minute gap before the mad rush of cleaning up starts.
Looked after by good staff who cared about guests. Its location and traffic niose even on the 5th floor.
Flott førsteinntrykk med utvendig heis og fin vestibyle. Hyggelig og imøtekommende personale, som snakket godt engelsk i motsetning til mange andre som jobbet på hotell i Sør-Spania. God frokost med god service fra personalet. Sentral plassering men samtidig rolige omgivelser uten trafikkstøy Vanskelig med parkering hvis man ikke benyttet hotellets parkering, som kostet en del Euro i døgnet. For få solsenger ved bassenget.
Beliggenheten bra. God frokostbuffet.
Hotellet var forholdsvis nytt og lå rimelig greit til i forhold til både sightseeing og restauranter. Det var litt rot i forhold til om vi hadde spist frokost eller ikke, men de ordnet dette i resepsjonen da vi booket ut.
Utmerket hotel nære sentrum
Store pene rom og tilsvarende fellesareal. Trådløs internett på rommet. De fleste av personalet snakket ikke engelsk. Lårlig service mht spørsmål om transport og severdigheter ut over Alhambra.
Utmerket beliggenhet, parkering i kjeller - når du først hadde navigert gjennom de trange gatene, hadde hatt problemer uten GPS i bilen... Rommet var stort og stille, vendte ut mot en liten gårdhave. Frokosten var også utmerket og servicen upåklagelig.
Flott frokost med masse lokal mat. Positiv med badebaseeng i varmen. Sentralt beliggenhet!
Sentral beliggenhet. Stilig resepsjon/Inngangsparti. Flott bar på takterrasse. Store rom.
God frokost. Parkering i kjelleren. Utsikten fra hotellrommet.
Nær avstand til butikker og den gamle bydelen. Mange tapasbarer i nærheten.Godt klimaanlegg (aircondtion) - vi hadde opptil 45 grader hele uka vi var der.
Helt ok, gangavstand til Sentrum og greie parkeringsmuligheter. GPSen klart ikke å finne verken hotellet eller gateadressen. Dette bør oppdateres
Hotellet lå i gangavstand fra Granada by og rett ved siden av Alhambra. Mulighet for turer i nærheten Noe dårlig og dyr parkering.
Flott beliggenhet i forhold til Alambra Litt hektisk til tider når fulle charterbusser ankom.
Flott beliggenhet. Nært til Alhambra. Vennlig personale.
Servicen hos personalet
Meget bra romstandard De kan godt sjekke minibaren før nye gjester ankommer. Halvåpne flasker samt mangler ift minibarlisten, førte til at vi måtte ringe resepsjonen å på peke at vi i k k e hadde drukket det som manglet var et irritasjonsmoment.
Flott hotell med de fasilteter vi ønsker oss Ne
God beliggenhet og hyggelig personale. Hottelets resturant var kjedelig, lignet en bunker! Her burde det gjøres noe med belysningen. Det hadde vært hyggelig med utsikt mot hotellets utearealer.
ingenting spesielt Likte ikke å bli vekket kl 03.58 av en telefonalarm to netter på rad. Ga beskjed om dette etter første natt - personalet undersøkte ikke saken videre - og det gjentok seg andre natt. Slitsomt.
Modern contemporary design hotel, excellent facilities (although would have been good to know in advance that the pool and jacuzzi are on an outdoor terrace, and only open between June-September). The staff were super helpful - called taxi's for us, valet parked and returned our car from the parking garage underneath the hotel, and were quick to service any requests regarding our stay. Room was clean and comfortable, good space for unpacking and loads of wardrobe space too. The bathroom was high quality with granite surfaces and bath surround, and the power shower was well needed after a hard day's snowboarding in Sierra Nevada!!! Good access to the centre of Granada - a short walk or taxi ride takes you to Carrera de Genil where you will find many shops including the El Corte Ingles department store. This hotel also has very easy access back onto the ring road and is easy to find coming into the city. Will definitely stay here again.
Although off season, the food was magnificent and plentiful. The hotel was spotless.
Nice room, good staff, clean, no noise, good airco, nice bathroom, swimming pool to cool down at end of day Location (15 min walk to center - bus is available closeby) - Jacuzzi didn't work
Good facilities though they did not have any record of the booking. Luckily, it was out of season so they managed to find a room for us. the staff were pleasant and efficient. More of a business hotel than one for travellers. It was a good 15-20 min walk into the centre of Granada.
clean and large rooms. 15 min walk to center. good price for last time. road working front of the hotel. a little bit dusty.
the parking is apart a hotel, so i didnt like, that is necessary to cross the road.
The room was very complete and comfortable and the staff very friendly and accurate.
In our case the negative experiences prevail. Therefore we cannot recommend this hotel. I am sure there are much better choices. This hotel was one of the most chaotic we have experienced so far. At the reception was an unexperienced person, although very kind. First we got the key(card) for a wrong room. In the bathroom the glass wall between the tube and the rest of the bathroom was missing (obviously there used to be one before) so that after taking a shower there was water all over the bathroom. Poor English of the reception staff (e.g. we asked if breakfast is included and they said yes, but in the end we had to pay 10 Euro per person). Breakfast was not bad but not worth 10 Euro. The hotel is a little bit difficult to find by GPS as there are many construction works around the hotel and many roads are closed. Swimming pool was still filled with water but closed
reception staff were excellent.many thanks Alberto no tariff displayed for the minibar only 1 english tv channel
Because the facilities
Flott beligenhet. Utmerket service
Fantastisk beliggenhet med nydelig utsikt over Granada og Sierra Nevada. Fem minutters gange opp til Alhambra eller ned til gamlebyen. Hyggelig rom med gode fasiliteter. Teppene på rommet var noe slitt og litt flekket.
Fantastisk dekorert hotell, et stenkast fra Alhambra. Flott frokost, god service fra ujålete betjening. Et luksushotell, men har hørt at det kun er junior suitene som har utsikt mot Granada. Tror bare det er en av suitene i tårnet som også har utsikt til Alhambra. Avstand til sentrum utenfor gåavstand, men billig buss går ofte eller en rimelig taxitur.
Veldig hjelpsomt og hyggelig personale. Fantastisk utsikt over byen fra utendørs bar terrasse
Flott beliggenhet, nærhet til Alhambra og den gamle bydelen. Atmosfæren generelt bra. Dårlig nøkkelsystem hvor det stort sett var håpløst å få opp døren til rommet
this hotel is in a perfect location for all the sights in granada, the staff were all very helpful, the breakfast was superb and the room modern and clean.
Convenience to sites in Granada
the location was good. clean. the room we got was toward inner side of the building, so there was neither bright sun light nor fresh air. The soundproof was really bad that I can hear voice and toilet sound from the next room and I had to bear every slam of the door in other rooms.
Very Helpful Staff A little too much traffic noise
location,helpful staff,good facilities
Each time I go to Granada, I go to this hotel! The employees are really friendly and this time they reserved me a particularly great room! It was perfect for that week-end because I planned to propose! I was really happy with the room and the whole service!!! Great!!! Because of the location, this is indeed a little bit loud. But the location itself, near from everything, makes it easy to forget.
location was great, parking was good but hard to get to. no pool
Location, location, location
very very clean. and near by downtown no
a rarely seen "real four star hotel". Design, comfort, cleanliness, perfect location and the most importantly "the high sensitivity and instant problem solving actions on even minor problems and complains", are the positive aspects of the hotel that I liked. good but not excellent buffet breakfast (according to international aspect),
Nærheten til Byens attraksjoner
Design, atmosfære, beliggenhet midt i sentrum av byen med kort vei til gode restauranter og tapasbarer, også fint at hotellet ligger i bakgater med lite støy fra trafikk. Gode senger. Bra bad. Frokostbuffeen var litt snau. Betjeningen bør strekke seg mer hva angår service.
God og sentral beliggenhet og bra kvalitet til en grei pris. God service.
Et koselig hotell med sjel og hyggelig atmosfære.Rent og stilfullt.Beliggende i et rolig område med kort avstand til butikker,barer og restauranter.Grei gåavstand til Alhambra.Koselig bar på hjørnet! Forbedringer av kortnøklene,som ofte ikke virket!
Unusual design, location. Over priced.
The location is incredible. We felt like we were in the heart of Granada without being at the epicenter. You can walk to the Catedral de Granada, the Albaicin and the Alhambra (although that is steep and you might want to taxi). Even without those amazing sites the plazas and winding streets are charming and enough for any tourist. The Hotel is beautiful. One modern building and one classic. Both are kept up. We stayed in the modern building and looked upon the classic. It was done in a way that didn't distract from either building. The staff is friendly. If you've rented a car then you can park it for a small fee. The Food & Beverage department appears to be severely understaffed. The staff works hard but they seem frazzled and their scope of work seems to be too large - indoor and outdoor seating as well as bar tending and bussing.
the hotel was beautiul. the service and location were great. I wish I could have stayed here even longer.
Very helpful staff and efficient service. Room was very contemporary (in the new part of the hotel). It would be good if they provided some movie channels for the TV. Might also be helpful to provide a local guide, listing some good bars/restaurants close to the hotel etc.
We were delighted with Palacio de los Patos. It was everything we hoped it would be. Central,pleasing modern decor, interesting building,courtyard garden area. The staff were at the same time attentive and onobtursive. The breakfast buffet was good with local cheeses and meats and divine pastries. room service brought early morning tea very promptly.We ate in the restaurant on two evenings- it was elegant and relaxing and we recommend the tapas selection.
Excellent room (quite 3rd floor - central - new building). Staff were superb.
The beds were very comfortable It was very noisy - traffic, people shouting, street cleaners all through the night.
The best part of our stay at the Palacio de los Patos was the food and service in the restaurant - we were completely surprised and delighted by the delicious tapas brought to our room, the excellent buffet breakfast each morning and the dinner we ate one evening in the hotel restaurant. Excellent location in the shopping center of the new city. The staff seemed to be young and inexperienced - polite and tried hard. The problem was the room - minimalism decor was extremely uncomfortable to the point of total discomfort, The rainshower from the room above us came pouring into our room, glass doors were hadardous, not a single draw, no where to put anything away. Designers loved purity but forgot the needs of the guests.
The staff was lovely. The breakfast and dining room staff were quite friendly and accommodating.
Liked everything, the hotel was fabulous, the staff was the best. Great hotel, great location, great setting, great staff!
The old part of the hotel looked spectacular, shame that you didnt get to stay in a room in this part. Very central location. Convenient to walk to all the sites and nightlife Spa was very disapointing, staff were very attentive but the pool was too cold to sit in and relax and the steam room was only big enough for 4 people to sit comfortably. Room was ok but was not keen on the glass walls for the toilet and shower (personal preference) and dissapointed that one of the dressing gowns in the room was ripped.
Nydelig hotell, vennlig betjening og nydelig frokostbuffee..Helt topp!!Rommene var store og moderne..Internet fungerte perfekt!!
praktisk beliggenhet for overnatting på gjennomreise, og ikke minst med tanke på Alhambra! flott parkering, topp frokost!
location, clean and comfortable rooms, convenience to sights. no
We were only there one night and the location was not as good as we hoped.
Location and views of the City were great, staff in the bar and reception also very helpful The food in the main Restaurant was not really four star ..pity really as the rest of the hotel was
the view was wonderful the bed was hard as arock
Excellent hotel in good location, 20 minute walk into town centre or short bus ride on regular service.Staff extremely helpful at all times, can't fault it.
good central position
One of the best hotels I have ever visited for such a good price (around 50 eur for a double room), beautifully designed spacious room, excellent view from the 14 floor, big bathroom, excellent location. Pay TV, expensive bar and restaurant.
The view of the Alhambra and Albaicin and mountains from our window was great. Our room was very comfortable and everything worked.
The location was great for sightseeing, the staff was efficient though English was hard to come by. The room was spacious & the shower was great - all the hot water u & a love need. Breakfast option was pre-purchased, everything but fresh fruit! Stayed in room 602 - well worth the upgrade Parking was not straight forward but once done was a breeze leaving
Fin beliggenhet i Granada, og bra rom. Bedre påfylling av pålegg mm til frokost. (Spiste noe temmelig tarvelig, men oppdaget da vi forlot frokostsalen at det fantes flott mat som var kommet til etterpå. Ergerlig.) - Og det kunne vært et par ikke-spanske kanaler på TV-en, gjerne Eurosport.
Vi har bodd på dette hotellet flere ganger fordi det er et stille sted,nær de steder vi gjerne besøker og nære sentrum og shoppinggatene og faktisk i gangavstand fra Alhambra for de som liker å spasere.