The facility is really old and not clean. Furniture shows wear and tear on them The house keeping service is not very good. They don't clean well and they leave some I cleaned items like used glasses without exchanging them. They also do late house keeping service and they don't have an on call housekeeper if you need some cleaning at night which all four stars hotels do
Friendly staff The room was dirty. The hotel desperately needs a refresh. My room felt more like a cheap roadside motel. It certainly was not worth what I paid for it. I do not feel like I got the best for my money.
Bed was very comfortable
The rooms are great. The hotel is as close to campus as possible. The hotel itself is very nice, as evidenced by the people who got married there. The staff is wonderful. I did not like that my room did not have a fridge.
convenient location, friendly staff, clean and comfortable room noisy air conditioner (sounded like a jet taking off)
(1) Free internet, (2)complementary airport service, (3) every clean, (4) "walk through" design of the closet, (5) everying you need
Location is good. You need to be a member to get free wifi. Yeah in 2016 this hotel does not give free wifi. Staff rushed our check in experience to get back to texting. The level of service at this location does not meet the standards that Hilton has set. Not worth the money. Buyer beware.
Hotel was clean and quiet. Lack of breakfast is a definite downside. Coffee was not always available (ran out). A brown bag breakfast, fruit, yogurt, ... would be adequate.
Good value. Rooms were clearly upgraded and clean.
Staff was extremely friendly. Everything was clean! There was an occasional dog bark. Never at night though.
Room modernized and looked new. Near lots of food and shopping. Hotel is in a very busy area. Mattress not bad but could be more comfortable.
Rooms was very clean !nd the floor was great to walk on. Everything was good
Pet friendly, comfortable beds and good location. The first room we were put in smelled strongly of chemicals, so we switched. The second was musty and damp.
The upgrade of the new Plus motels is quite nice, compabable to other better motels. The complete lack of any food for breakfast is a serious downside, especially when travelling with family. Altough the motel itself is very nice, those comparable motels with food would trump it.
Everything. Nice friendly staff. Excellent location.
Clean, easy to get to, walking distance from restaurants
1st room the heat didn't work, shower still had soap bubbles on walls, and hair in it. Beds had hair under covers. Changed rooms; heat worked, but this room too had hair on shower walls. Beds were worn out and lumpy, as we're the pillows. Will never use a red roof again
The convenient location The place needs to be cleaner. The rooms cleaner, make sure everything works and nothing is broken.
smell bad.endless noise like something knock the wall or roof. Very easy breakfast .
Closeness to UF and friendly front desk person. Bugs on the bed. Fridge that is not cold. Dirty looking sheets and pillow cases.
Staff was very pleasant in need of up dating.
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It was what I expected for the price I paid. My experience here was good.
first of all it is close to UF and as a student living in orlando, i needed a place to stay for couple days instead of going back and forth. The rooms are a bit outdated but they come with a lot of stuff like mini fridge, microwave. The room was clean. Not really...
Location was god. Yes, the room was filthy. The tub did not drain, so showering was a disgusting experience.
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Not much It was in a bad location. Men were having outside all night. The sheets were dirty. It smelled like smoke. I also asked for a receipt when I checked in and out and they stated they couldn't give me one. Lastly I couldn't cancel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The proximity to my work. Left the room in the morning and came back 930pm. Room had no sheets or towels. Front desk tells me no way anyone was in the room because housekeeping doesn't work on Saturdays and if I want towels to come down to the front desk and get them. 2 kids at the front desk goofing off finally got my towels that disappeared during the day. AC then broke and I had a hot room all night so I got some sleep in the car. Checked out in the morning and front desk didn't even ask how my stay was. Typical low budget hotel with subpar customer service. Shame on me for trying to save a few bucks.
No washcloths in room. Food on top of fridge, linen smelled like smoke and linen was not changed, sheets crinkled as if someone had just got out of the bed, did not even stay left before midnight.. It was the worst stay for $160
rust on exterior door, room was never cleaned, hair on shower certain, room smelled like mold
We loved the location, especially how close it was to UF and all the restaurants! The bed was comfortable and the room was clean. We also had a very quiet night sleep. The building needs some basic updating, the carpets need to be replaced and the room has a semi funny smell when you first walk in. The breakfast in the morning is more like a grab and go snack bar. I wouldn't stay here for several days in a row or bring my kids b/c it's a motel not a hotel. Otherwise, it was fine.
The room had a slight stale smell, which even with the A/C on would persist.
I enjoyed the breakfast buffet because it also had a nice selection of fruit and a wonderful fruit medley. Of coarse it had the regular breakfast items. We really could not sleep well,because our room was attached to a adjoining room and that room kept there tv on all night loud. We ask for another room but there were no other non- smoking room available. I think they should work on sound proofing these rooms for people who would just like a good night sleep. Needless to say we were tired at our meeting next day.
Everything in this hotel is Excellent. The best hotel for the price. We definitely come back.
Very helpful staff. I had been waiting for a fax to arrive at the hotel number and in the mean time they let me use the business center even well after my checkout. This was very useful for me. They also carried the fax to the business center when it arrived. Had to park a little far at night when I was least willing to walk.
Staff was excellent. The lady at the check in went above and beyond helping my elderly mother to the room
Convenient location, easy parking, good hot breakfast every morning, quiet room, friendly staff. Perfect for business trip - one less thing I had to worry about. Nothing really; reason why I have stayed twice now when on business.
It was clean and comfy. A bit pricey, but it was worth getting away for a few days!
GUEST OFFICE SAVED THE DAY WE HAD A DRINK SPILL ON SOME FORMS THAT WE NEED MY WIFE RAN DOWN TO THE OFFICE SAVED THE DAY. THE BREAKFAST IN LOBBY IS NICE WE ENJOYED ARE STAY USB CHARGING PORTS ARE 1.0A OK FOR A PHONE NOT A TABLET A TABLET NEEDS 2.0A
Comfortable bed I could not get the wireless internet access to work
It was remodeled very nicely. The breakfast bar was very nice. They always decorate the hotel for Christmas and do a wonder ful job. no
I have stayed at The Lodge many times over the last 25 years. The hotel is still relevant and in good shape. The staff is excellent. The office facility is very good. The popcorn and bar in the evening, with a fireplace, is a great place to relax after a long day. The office used to have two computers and now has one. I had to wait a few minutes to be able to get some work done. Not a big deal but maybe something that could be addressed.
good value for the price paid
The room we stayed in was adequate but not great by any means. This property is very old but has great potential. The room that we stayed in faced the court yard and had very tranquil qualities when we opened up the sliding glass door. Property needs an upgrade really bad. Location off I-75 is great and local dining places are very close. This is a 2 to 3 star hotel at best with above average hotel rates. Owners and management need to upgrade the rooms and stop using caulk to cure 30 year old problems. Faucets and fixtures are from the 70's and should all be replaced. Has potential to be a great 4 star hotel. Would stop here again on business or leisure but not until the place has had a face lift.
Happy hour; breakfast; value for the money; home like atmosphere.
Good location, nice lobby area for coffee and breakfast There is no refrigerator in my king room and bathroom wasn't clean
nice facility, comfortable clean room Noisy hallways, staff, breakfast was awful
Great value for the price
Room we stayed in was huge! Our room had 2 double beds, and we had a pack & play for our baby. The room was so big that the pack & play didn't get in the way at all. Our 1-year-old & 3-year-old still had plenty of room to play on the floor with their new Christmas toys while we still had room to walk around. The lobby area is great with the lodge theme, sitting areas and fireplace in the middle. We also liked the Christmas decorations: Christmas tree, reindeer and nativity scene! Very good breakfast & good coffee! Very good price as well. Rooms are a little dated (but still very clean). No fridge or microwave in the room we stayed in (not a huge issue, but could've been helpful, and many other hotels include them nowadays).
The rooms were very clean. The decor of the hotel was nice. The breakfast selection was extensive.
Comfortable, nice bar area, cozy. Clean Bar tender not quite with it. breakfast waffle maker a mess and needs instructions posted better.
Our room had a good view of the pool and lake. There was a huge spider in the room because the sliding glass door would not shut all the way. The carpet had cut out pieces that were replaced poorly. Also there was not a vent in the bathroom. Taking a shower felt like you were in a steam room. The hotel was changing from another hotel chain. Fresh carpet and paint would really make the place feel more modern.
Staff & breakfast The room was dirty. Toilet seat had urine, stains, hair & ants on it & the floor. I told the desk clerk & he said he would let housekeeping know.
location, comfortable, pleasant and helpful staff layuot a little confusing.
Comfortable and clean room The place was larger than I expected 3-4 buildings 3 floors.
It was over priced. We had kids and they didn't tell us beforehand the pool would be closed so the kids were totally upset. The phone didn't work and they say breakfast is included but only a few things are included and they were awful.
Staff was kind. Buildings are old and rooms definitely need to be renovated. It was a quick stay, basically used to sleep one night. I paid $259 for the room and it was not worth that. Unfortunately all of the other hotels were booked, ans this hotel was my only choice.
I was pleasantly shocked to find that the hotel was so nice. The room listed 'lake view' and that was an understatement if any. The room was directly on the lake on the third floor and I was treated to some wonderful sunsets and beautiful nature. The lake was fenced off from the hotel because there were alligators swimming around in there, but from my room on the third floor that was just more exciting to see than frightening. There was a wonderful hot breakfast buffet available for $3.65 which at that price was unbeatable. I was so happy finding this deal on Kayak.
Proximity to University. Was put on ground level, old room with double beds. When checking out saw 3rd floor room which was renovated with queen beds. Would have preferred newer room and felt like we penalized for booking through website.
Convenient to our event. Very nice dinner at the banquet. Really good prices on the drinks. Didn't realize hoe inexpensive they were till we checked out. We would stay there again. Not really. There was a bit of noise around 1AM, child crying and slamming doors. But not the fault of the hotel.
Can't think of anything good to say....lady at breakfast was nice. Keys didn't work, dirty and out dated rooms. Entire facility was outdated.
Location The room was dirty, old. Did NOT feel safe, People were just hanging around in the parking lot late at night. No connection on the TV.
Nothing Would never stay there again.
Location was right off the interstate, hotel was clean, room was nice. Pillows were uncomfortable, and breakfast could have been better, $100. Incidentals charge held on credit card for too long.
The hotel was close to family; the staff was friendly. The bedding was not very comfortable. It wasn't soft; there was no extra blanket in the room. The following night I was at another hotel and the difference was noticeable.
Clean, quiet spacious room. It's been over a week, and I still have not been refunded my $100 deposit for "incidentals!"
The restaurant Gators Den Outdated
The staff was courteous. The Breakfast was done very nicely. The hallway carpet needed a good cleaning or replacement.
staffs willingness to accommidate late arrivals and assist with additional needs. it was difficult to find by address. GPS doesn't register this hotel by name and street address takes you to an dark alley.
Very friendly place. Would go there again
The 24/7 pantry in the lobby was great. And the staff was very attentive and friendly! Everything was great
Excellent Service, Great Location, Clean and comfortable rooms The dining/bar area closed at 9 pm, the gym was small and smelled horrible
Very comfortable rooms. Clean and staff was friendly. The breakfast had lots of items to choose from. We only stayed 1 night, but the kitchen was equipped nicely for a long stay. And the layout for the one bedroom was convenient traveling with a teen.
Wonderful all suite hotel near I-75 in Gainesville. Extremely good location from he school and next to a least a dozen restaurants and good shopping for college needs. Very clean, nice pool, gym, laundry and very large units including full kitchen with full refrigerators. Highly recommend, reasonable price, very clean and lovely staff.
Staff and room were great. We have stayed in many hotels in Gainesville, this is one we keep going back to. Air conditioner blew on to the bed closest to it.
Rooms are small and noisy. We could hear people in the rooms next door . Not much insulation between walls of rooms .
The room size, cleanliness and breakfast buffet.
The cleaning staffs, they are very nice!! There was a young lady whose argue with me soon as I get here, which made me very unhappy with her, but that's okay, and she work at the front desk, they told this hotel I would arrive late Wednesday, n the change me still for Tuesday, not fair, should be only time people stay, that's highway robbery!
Complimentary breakfast was poor in nature. No one tended when food was out. Food area was not clean and quite messy. Selection was poor at best. - fitness center was broken down. I was not informed of this when i checked in even though i inquired about the location of the fitness center. - Shower tub in room was dirty
Overall our stay was very pleasant, room was clean and presentable, Staff was excellent! Don't let the older style of the building deceive you, I would stay for business or pleasure in the future for sure! Also, very close and convenient to restaurants. The only downside is the area closest to hotel is run down, but out of the control of the hotel I'm sure.
I was extremely pleased on both the cleanliness and location. You couldnt beat it for the price. I would have paid more. Everything was great
Look good Very clean & professional
Everything was fine. This hotel is a good value. This hotel was totally fine for the money, but I believe it was rated as 3-stars when I booked it on Kayak. It is NOT a three-star hotel. It is a budget hotel.
The hotel lobby looked to be newly renovated and the breakfast in the morning was good. The location was good as there are alot of restaurants very close, Our bathroom was not clean upon arrival which set a bad tone for the rest of the stay, but the lady at the front desk did apologize and take a few bucks off the tab, which was good. The room looked cheap but for the money, it worked for a overnight stay.
Many small children running around and in the pool. The staff was yelling profanities at eachother and the walls were extremely thin, you hear everything!
Staff was friendly and efficient. Terribly misleading photo - this is a motel where you park directly in front of your room. VERY loud, hard to sleep when people and cars are constantly going by right outside your room. I would have never booked had I realized place was a motel as I'm a single woman traveling.
Room size comfortlv of b bed cleanliness Noinifridge or mocrowave was mpt told about breakfasy
They modernized an old property and asked full market rates Separate knobs for hot and cold water for shower make it near impossible to regulate and taking a shower was tortuous not enjoyable. Friendly staff and the beds were good
There was never anyone the front desk. I had to wait a couple minutes and then obnoxiously yell "HELLO" for someone to come out of the back. They took my towels out of my room and found out they never replaced them AFTER I took a shower. It took them about 15 minutes for them to deliver clean towels. When they assigned my room card, I had to come back multiple times to the front desk since it wouldn't work at my door, which was really frustrating.
Have stayed with them before and will return in the future. Thanks!
The pet friendly room was clean and comfortable. The staff was friendly. My room faced I 75. The noise was awful. I got little sleep. Although the review states this is a "pet friendly" motel, they actually have a limited number of pet rooms. This should be noted in the hotel description and reservations made accordingly.
The location was perfect for my needs: centrally located and near main thoroughfares. The room was comfortable and clean, though not spectacular (decent size, though the decor was a bit dated). The breakfast was above average. The price was good. There was some traffic noise because it was next to the interstate, but rooms away from traffic were higher in price. I did not use the dresser because the drawers smelled like the previous user was a smoker and put all of his smelly clothes in there.
The room staff and free breakfest The bed matress sucked
clean room. good beds not enough computer stations in lounge
Loved the bistro, happy hour, and the included breakfast was amazing!! Great friendly staff!!
Too close to Interstate traffic noise, no complimentary breakfast
It's always a great stay. I always seek out Courtyard when I travel.
Nothing to like Room was dirty, old, broken leaking sink, old bathtub with cigarette burns. We were there for my daughter to tour the graduate school however I had to work virtually from the hotel, they were doing very loud power washing and other things so that I could not hear my boss on the phone. We left within 50 minutes of arriving. Took ringing desk bell three times to get a young to the desk that didn't care we were leaving. It took booking.com three days and several calls at which point I did NOT get a full refund, kept 82.00 which is so unfair considering the room pictures are totally false. My daughter will be attending graduate school but we will never consider staying at this Howard Johnson.
Holiday Inn University Center takes you back in time to the $* hotel chain in New York State...the rooms are glued together with five different size tiles in the bath room. Have you ever seen a 1 inch groutting around the sink and tubs. The air conditioning...wall mounted in the early 1950. thank God I didn't subject my family to a regular room...we were treated to a upper class executive room on the 5th floor. When asked about breakfast the front desk personnel stated go out the front door hang a left. If you go another few feet you could eat at the McDonalds next door. Save your money...sleep in their parking lot.
The only thing good about this hotel is its location to the University of Florida and its dedicated staff. Otherwise, for a few dollars more stay at the Marriott hotels. The Holiday Inn University has seen better days, and a few coats of paint, and new carpet will not solve its problems. The hotel needs updating, just because your guest have limited choices in hotels in Gainesville is no reason to try to charge inflated prices. The rooms at this hotel should be more in the range of $ a night or less. Yet, they want about $. The Marriott down the road can come in at $ and it has more amenities. The cafe next to the hotel also needs an upgrade, but the staff there is friendly, courteous and young. Probably college students on a part-time job. I did not eat at the restaurant, just had a drink there. Also, though I saw cleaning products on the custodian's cart, the bathroom in my room smelled of urine and it was nauseating. I tried to freshen it up with mouthwash since I didn't have cleane...
We visit the University Center many times on busy Florida Gator football & basketball weekends and have never been disappointed! The hotel has been around for a long time, but they do an excellent job with upgrades - and nothing beats the location or the staff! They are the best!
room was clean an comfy, close to everything, shuttle service was realy excelent front desk people were friendly and helpful ,food in resturant was good but limited security was seen walking around often. would stay there again.
I loved this hotel, the staff is so great, they go so far out of their way to make sure you are happy with you room and enjoying your stay with them. Hotel has been remodeled and looks great. The employees treated me like their long lost cousin from the guy that cleaned the lobby every day to the maid that cleaned my room to the security dude that was there everytime I left the building. I will be staying here everytime I go to Gainesville. Go Gators
I have stayed here twice for school, but won't stay again. The rooms smell (My first the bed had a terrible odor). They renovated the rooms, but they are still dirty. The proximity to UF is great, but the neighborhood is suspect. I don't feel good about leaving my car there overnight.
Booked for business trip, was centrally located. However, front desk staff was not friendly at check in. The clerk acted like I was an annoyance to her. Room was visually displeasing. Stains on the ceiling, bathroom too small and I was afraid to walk on the floor without shoes. Left early, will never go back.
The Inn has undergone renovations the past year or so, but even more impressive than its improved decor is the courteousness and professionalism exhibited by the entire staff. Everyone is very helpful and always greets you with a smile. We have even received assistance from the more than helpful General Manager when we inquired about a specific type of room. He personally ensured we received exactly what we requested. The location and fantastic new in-house restaurant are two more reasons why this is undoubtedly the best hotel in Gainesville, FL.
April 4, 2007 - Gainesville, Florida: I just checked out of the Holiday Inn - University Center located just across the street from the University of Florida. I travel 5-days a week. This hotel was comfortable, clean; the staff was friendly and helpful. The hotel is just finishing up a major renovation. The room was NEW, fully renovated and very clean. The location was perfect, right across the street from the University of Florida. Great price! I will have to send my Travel Agent a gift for booking me here. I will be back for the Football games! Go Gators!
very nice reception, courteous an helpfull staff, very clean hotel an rooms. will stay there again when in town.
I have not stayed at a Holiday Inn in ages, and have avoided this one on my frequent trips to Gainesville due to the '3' rating it had. When it was among the last few hotels with rooms available last week, I decided to give it a try and was very happy with my stay. Free cookie on check in, several welcoming notes on arrival to the room. I was on the 6th floor where it was very quiet. The room was sparkling clean and smelled that way. No perfumed or stale room deodorizer scents. The soaps and other sundries were of high quality, and the bathroom was spacious. The only drawbacks were the following: it took 2-3 minutes for the water coming from the shower to warm up, so lots of water was wasted waiting for it to do so. The air conditioning unit was one of the loudest I have encountered, and its age did not fit with the modern feel of the room. I ordered room service as the prices were not unreasonable. However, I pretty much paid for what I got, which I suspected when they told me it wou...