Breakfast was good, staff polite Room was very hot. Very uncomfortable entire time.
We passed 4 or 5 times to find the hotel, it was difficult to spot it. They told us that they were not allowed to put a sign on the road. AC was right beside the bed and it was very noisy. No fan in a bathroom which was unusual in a hotel.
My husband and I were in the area for the weekend. Good location for us. Also liked that there was a free breakfast and Wi-fi. We'd stay again. We requested a quiet room. We didn't exactly get one. They put us at the end of a hall where there is door to the outside. It banged until quite late with guests going in and out. Thank God for earplugs!
This motel is a real value if you want to stay directly on the beach. The older south wing units are large, clean, and comfortable with a perfectly functional kitchen and a wall of windows overlooking the two pools and the beach view/sunset. Carpeted floors are the only negative we could find. The updated north wing units have more desirable tile floors and a separate bedroom, but you pay the price. It's a nice and easy walk to tennis at Bay Oaks Park, or up to the Times Square area of Fort Myers Beach..."Should we walk the beach or the street?"
time of relaxing and fun for the whole family some of the hotel staff is not really what you expect, a little rude and did not care about guests
This is the second time we stay at the Neptune and we LOVE it! It's very clean and bright in the rooms. Love having all the amenities of home with the living room and kitchen.. They do such a great job cleaning the place every day. The beach is AMAZING and the pools are too. The Plumeria tree was in bloom...what a bonus! Mmmmmm
I liked the proximity to the pier and Times Square. It was a short walk to restaurants and shops but far enough away from the crowds at the pier to make it family friendly.
My room had a great view, and I was close to the beach. I had lots of room to spread out and even invite friends over. The ac in my living room didn't work at all, so that room was very hot. Both ac units were SO noisy! The rooms felt clammy. I wish there had been an onsite place to eat breakfast, but there were places nearby. It's just that the construction made it tough to get to places easily. One of the pools was not available, so we we couldn't find chairs near the operating pool.
great location to beach and pool since we were on the ground level we had no way to dry beach towels and bathing suits.
Very nice location and relaxed enviroment
the location was superb, the staff was very friendly and helpfull. The appartments are very well equipped and the pool is extremely nice. Maybe a little safe would be great in the room. The AC should be placed in the livingroom instead of the bedroom.
Very relaxing stay. Nice Room and service. Employees were very courteous to us. Easy access to beach. Just couldn't stay longer.
Nice hotel at great location directly at the beach! Two pools to swim with free towels provided. We stayed for 3 nights in the newly renovated North Wing. The dolfins in the morning and evening are really close to the beach, as where the Stingrays...
The proximity to the beach Staff is pleasant Tiki Bar No music after 8pm on Friday night or after 5pm on Saturday Outrigger really needs a bigger pool or a second one
Nice weather and location The ice machines location
The room and the staff. Construction late morning after arrival in hallways. It was very loud and no warning.
The Tiki Bar was incredible, all made possible by the bartenders...Kimberly, Jim and Kevin. They were a blast! The patio was a great place to group up and re-live memories.
Location Was never informed that there was construction going on right next to our room. They claimed they sent an email out to everyone, which I never got, yet I was even there in person a couple weeks prior to our stay to upgrade our room and at that time there was no construction going on and was never told there would be. We have a 3mo. that kept being woken up with all the noise. No cable the fist night. No internet the entire stay until the couple of hours the last day. Was told it was an island wide problem, yet the resort next door had working internet during the time they did not??? The toilet wouldn't flush unless you held the handle down for 30 sec. There were ants all over the kitchen. When I notified the staff about all these issues, rather than providing good customer service I was treated like, "oh well, nothing we can do about it" and got the feeling like I was being treated without respect because I booked through a deal site and not directly as if that didn't make me a true guest. Not once did any of them even apologize for the conditions. I would definitely not recommend this place to anyone. Ever!
Loved the oceanfront suite, great view, full kitchen(not used though),room comfortable, balcony with fabulous sunsets, chairs and lounger, 2tv's, Staff very nice and helpful. Sent us champaign for our second honeymoon. Tiki bar very friendly, great view of sunsets. Will go again.
Location was great. The room was like the size of my bathroom and it smelled like mold, wet & muggy. Also they show u pics of the rooms facing the beach but our room was facing a back ally with literally the dumpster next to us..... not a nice view at all.
It was great being right on te ocean The virtual tour was not the room we got.
The hotel was located on beachfront location Cable and internet was not working so there was absolutely no tv. there were no lounge chairs for the deck facing the beach or on the beach. had to rent chairs
The location. In priciple on the beach and close to restaturants and shops. The carpet should really be replaced. It smelled mold...
Location was great I found it odd that there was a family of seven in the double bed room next door who brought their friends to visit, those visitors left cigarette butts everywhere on the terrace. They weren't cleaned up during the duration of the stay. Ashtrays placed around the property would be beneficial. There were also very strange characters that showed up drunk on the terrace making drug references and taking belongings left out there to dry.
The location must be one of the best in the area, right on the beach. There was nothing to dislike, providing your expectations were geared to the price payed. All my expectations were exceeded.
nothing was good every thing was a mes
Right on the beach, near a lot of restaurants and bars. Nice pool! Staff was friendly. It's brightly colored and cute. The price was right. Room was small. I could hear my neighboring room. The lights were dim. There is a bar next door with live music, which didn't bother me, but it might bother others. There is construction near the hotel on the beach right now.
We like the location and the price. The Lani Kai doesn't allow any coolers on their beach so you have to go to the neighboring establishments if you are wanting to bring a cooler. This is a MAJOR disappointment being that we are guests and not wanting to pay $5+ for a drink.
We were located on the 11th floor with a Gulf view. We were able to sight dolphin, manatee, heron, egret. The bonus was that there were at least 4 pairs of osprey nesting nearby who often put on a flying display for us. No - despite the fact that 2 of the beach tiki umbrellas were burnt down by vandals on consecutive nights.
decent location no mattress cover, dust ruffle, or beadspread. Just a thin sheet, with bottom mattress and top mattress exposed and a thin blanket. Very cheap pillows. a dirty old worn out futon, that was told to us would be a queen sleeper sofa. staff very rude!
The room was dated and not what was advertised on the website. The majority of the the room detail and the picture on the website were of the hotel next door!
View was outstanding of the Gulf & Lovers Key State Park acros the road. Area was very secure, pool area was clean & private. Daily change of bath towels & trash removal a plus. Full kitchen well stocked for cooking. Plenty of wild life to view. Room was smaller than wished for, but sufficient. No room safe, no clock in bedroom, no cork screw in kitchen for wine bottles. Couldn't pack bulky beach towels & none available for use at the pool or beach area.
Good location and beach very close. A bit noisy
The manager was super friendly and accommodating. Love the fact that they have chairs, coolers, sand toys if you aren't able to bring them. Pool area is big with great chairs and lounges. The room is huge & has a great kitchen. Easy access to the beach. All in all I would stay there again. The only problem with the room was that the beds seemed old and sunk in the middle.
Waterfront, All Rooms have beach view. Great location. Walking distance from the peer and all restaurants. No room service for food. Although the chairs and umbrellas on the beach are rented by another company different that the hotel I think the hotel should encourage the rental company to update the wooden chairs that they have to offer. They are really old and very small.
Clean. Friendly staff. Perfect location. Close to pier and restaurants. Right on the beach! Nothing!
My family and I loved everything about this hotel. Great location, clean, yummy continental breakfast, and you can't beat the ocean views from every room. We DEFINITELY plan on returning. Our only disappointment was leaving.
Everything was right there Parking
Everything! Clean rooms great location great staff! Nothing
Very nice old Florida atmosphere with a great tiki bar. The rooms were large and the king bed was very comfortable. The furniture a bit dated but nice, clean and neat. On May 17th, a not so well-traveled person, said the price was too high for off season. We stayed there the evening of June 23 and I thought the price was very reasonable for this type of property and the location.
It hadbeverything and more u needed to stay Loved it all
The Light House is prime spot to Everything. Walking distance to everything that you need to get to. Would Highly recommend, Good Fun People all around!!! That I had to leave.
The location is great and you really couldn't beat the very cheap price. The room was so-so in terms of cleanliness--little things like the old coffee not having been cleaned out of the pot. Actually, the entire stay could have been much more pleasant if the hotel would have met even one of our requests--little things, like checking in at 2:30 instead of 3 or meeting our request for 2 beds or a king (we ended up with a queen). We were also immediately next to the bar, which made it quite loud.
The location is great, very convenient for restaurants, bars, gift stores and the beach (or bay). Our room was clean, and the staff was friendly. We ate at the resort a couple of times, and the food was good. The breakfast burrito was excellent, and I appreciate how the chef/cook presented it. If it would have been served with fresh pico and guacamole instead of store bought salsa, I'd have been comfortable paying $2+ more for it (and it would have been a better overall experience). The room was very small, which should be noted, but that was completely fine with us. If you plan to hang out in your room, you may see if they have a bigger space available, as the only seating is the bed and two rather uncomfortable bar stools. The grounds are absolutely stunning, with more plant-life than you can even take in. We kept getting turned around/lost in the resort, because it was so densely landscaped and beautiful. When we pulled up the woman working the counter was smoking on the front step and hanging out with her family. It was Father's day, so I get it, but it's still not professional (she was very nice and attentive when we walked up). The Tiki Bar is a cool concept, and we've actually been going there for years. It feels a bit run-down and dirty. There are WAY too many TV's in it, which detract from what a Tiki Bar is IMO. The TV's also had little dirty signs on them that said "NFL Game"....it was June. These signs looked like they were supposed to be changed daily/hourly depending on what was actually on said TV, but they had obviously not been changed in some time. I'm assuming they have gone after the sports bar angle to attract more business during football season, but it sure takes away from the tropical feel.
The complete staff was pleasant to talk to from property worker to the maids. and had great time talking with the bar staff Rodney, Shelly, Pam, and Dave love all them planning on returning next year and hope I can talk my staff to join me. Thank you for a great week
Close to everything Mattresses infested with bugs. Was told they were termites and no other rooms were available. After sleeping 2 nights in that room we have bites all over us. Manager gave us a $25 gift card for my children and I to use at the tiki bar. Finally moved to an upgraded room and only comped for one night. The upgraded room had roaches. This is also not a very family oriented hotel. The locals like to hang out at this tiki bar. Very loud all day and all night. Hotel staff also leaves every night at 11pm.
Tiki bar and swimming pools We had a two bedroom suite that was facing the tiki bar. Unfortunately for us, they stay open until 2 AM which made sleep difficult and there was a rowdy crowd nearby that was very noisy outside our room. I would not recommend this place unless you're looking to party all night. Perhaps if we had been in a different area things would have better.
Flott beliggenhet på stranden.Stort godt rom, oppgraderte oss for 50 dollar til "villa" suite m/jaccuzi på terrassen.Veldig bra frokost, til tider litt mye kø/lang venting. Nydelige solnedganger, fint med gåavstand inn til sentrum hvor det er en god del liv. De tar 25 dollar per person per dag for solstol/parasoll på stranden utenfor hotellet - drives av Pink Shell. Burde være gratis, da oppholdet i seg selv er meget dyrt.
Location and amenities
We were steps away from beach and pool! We loved the tiki bar and live band! Fun atmosphere! the BED! It looked comfy but was hard as a rock! We would have stayed another night except the bed was very uncomfortable! Also, room was rather small for a hotel!
This hotel is an older three story rooms around a pool design. It is about six miles south of the entrance to Ft. Myers Beach. This keeps you away from busiest part of Fort Myers Beach and close to southern attractions including Lovers Key State Park. This hotel includes a Pinchers Crab Shack with both indoor seating and a very nice open-air Tiki Bar right by the pool. The draft beer selection in the Tiki Bar was very limited and during my stay only included two choices: Yuengling and Miller Lite. A broader variety and draft craft beer choices would add to the attraction.
Food was very good. Room was nice - nothing too fancy, but well kept.
Not much We got stuck in a poolside/barside room with a band that had a sound system that was more appropriate for Yankee Stadium. We were told that they would quit by 8:00 PM. The desk clerk who tod us this lied - the band finally stopped a bit after 9:00, and only then because it started to rain on them. It was deafening inside our room, which we had booked for one night to celebrate our 44th anniversary. We would never go there again.
proximity to the beach Inside the room was fine. Look of the building -- it looks old and not different than any cheap motel. Front desk attendant - Not friendly, not welcoming. Beach front - there was stagnant water between hotel and the beach, which produced a very bad odour.
The king sized bed was very comfortable and it was a short walk to the beach. The tiki bar was convenient too. The door handle was loose and so was a screw on the lock.
access to beach. No hot water one night, staff unfriendly, not enough parking, feels like a low-end beach motel.
Location and beach Palmetto bugs were able to come right in with gap in the door.
We enjoyed walking along the sandy beach,Then relaxing for a meal at the tiki. The next morning we enjoyed a great breakfast in the restaurant. The pool was fun, also enjoyed the exercise room. rained while we were down there in florida, not the wyndham's fault, We enjoyed our stay at the Wyndham. although they were doing some kind of construction at the hotel, they were all very nice.
The beds were unbelievable! Wish we had one like it at home. The rooms were very clean the entire stay, beautiful location. Convenient gas station and shOppenheimer plaza within walking distance. Will come back!!
We will be back! Love the location and convenience. Service at the restaurant can and should be improved.
It was an excellent location. The staff was very friendly and service was amazing.
Location was awesome, very welcoming staff....lots to do in the area
location - friendly staff - spacious clean room Rooms a little outdated but that was to be expected
The hotel is away from all the bustle of the "main drag" on Estero Island, and relatively quiet. Clean, comfortable room with a great view of the Gulf. The staff was very friendly and helpful with questions I had about good restaurants, etc. Elevator in my building, good since I was on the top floor. Pool closed at dusk; would have liked it to be open until later as it would have been nice to have been able to relax poolside in the evenings. Stove top in the room but no oven, no breakfast or even coffee provided in the mornings.
Large rooms and balconies, separate pools for adults and children. Water sports. Pool didn't open until about 9. Far from the action but I appreciated that so no bar noise.
Location Beautiful beach Room had some bugs in bathroom and kitchen areas Prices a little high for quality and size
Great location right on the beach.Spacious clean comfortable well equipped room. A bit down market for my taste, but good value for money.
I had a good time. I wish the A/C was colder but other than that good view, the staff was very pleasant. Love the roof top restaurant. I would recommend to friends and I will be there again.
View of the water and the beach. Room was fairly large. Very. Noisy all night long - loud music played until midnight. Room next store had people talking very loud until 3:30 am. Could not sleep at all.
Music to loud late at night. I don't mind the music but it sucked
Love the view from the room.The room was a good size. The music from the live band going on till 2:00 am. The service in the resturants was very poor and unorganized
Infested with all different kinds of bugs
The fact that we were on the beach was nice We had ants and knats in our room and that made me certain that I won't be returning.
I liked that all rooms faced oceanside. Enjoyed sitting on the balcony and seeing a beautiful view. Easy access to the beach and pool. Also liked that there was a couple of eating places in the hotel. Thought the hotel need some updating. Cracked tiles on the floor and our doors to the balcony were so hard to open and close.
Convenient walk to the beach, restaurants, and shops. The room was clean and the receptionist was very nice and accommodating to our later afternoon flight departure. Nice having the ground level showers to use when returning from the beach. The early morning food service trucks were slightly annoying.
Clean rooms, friendly staff, excellent location, excellent restaurant, warm pool, etc. we'll go there again.
The dock on a small bay with tiki hut roofs and tables was fantastic to sit in the evenings. Couple blocks from the beach and many restaurants in the area make this a good location. This is obviously a motel from the 50s or 60s but we'll maintained and clean. Room was just right but it had TWO beds which made it crowded. Maybe I'm living too much in the past, but IMHO, way over priced, but is comparable with other properties in the area.