The manager tried REALLY hard to fix issues we had, and was really kind. The continental breakfast had great variety and the breakfast staff was fantastic. The location was convenient. We were able to check in early, and even check out late because of a large flight. We were repeatedly disturbed while trying to rest with the "do not disturb" sign up, and once, someone unlocked the room and walked in without knocking at all. The shower drain was clogged and bubbled up filth, but they were very quick to respond and to offer a new room.
new room friendly staff, great value for the money,was very pleased
The staff was very friendly and I was impressed with the complementary breakfast!
Staff provide a very early check-in After we checked in, another couple opened our locked room door as they had also had been assigned to the same room.
Our room was comfortable and quiet, with a refrigerator and microwave. The free hot breakfast included scrambled eggs and sausage as well as oatmeal and make-your-own waffles. There was also yogurt, cold cereal and pastries. A strip mall with several restaurants was a short walk away.
Great location near the airport, big room, great for family
Staff let us check in early. Hot breakfast was convenient. When we got back in late that evening, our keys were deactivated and was a bit annoying having to wait in the line of people waiting to check in to get new keys issued.
They were quick to take my money and slow to realize that they were overbooked. Next time, they should know how many people are coming and how many rooms they have available. I do not recommend.
Cheap, not too far from FL Room smelled of smoke, even though was non-smoking. Could do with a refurb. Had no problems but didn't feel 100% safe. Would personally look elsewhere next time.
Upon arriving to hotel around 10 PM tired I was told that my room has been reserved for somebody else and that they were sorry but they had no rooms for me until someone walked in behind me and they sold my room to him for a higher rate in front of me and said sorry we have right of first refusal over third party company I booked from!!
The price was good, the staff was very nice, and I also liked that their vending machines rook credit cards. The sheets were very scratchy and the towels were worse. I only had about 1/8 of a toilet paper roll and no extra one.
The only good thing about this place was their pricing. - Stained sheets in bed. - Not soundproof at all. - Very loud neighbours. - Unfriendly neighbourhood. In general this place felt like the cheapest motel on the street.
(1) I did not like having to pay for internet access when other hotels/motel have internet access free (2) I did not like not having an iron and iron board in my room.
Slept night before early air travel I requested non-smoking...I Am very allergic to smells..and the room flat out stunk...of cigarette smoke...and stale smells...horrible......i was disappointed in booking because I requested non-smoking, and hotel staff told me that the reason I was not given priorty was that I booked through you...will not do that again
Very noisy, shabby looking bedspread, noisy air conditioner. People talking loudly in hallyway at 4:00 AM