spa + breakfast carpets in room could be cleaner
It was a most pleasant place to stay, staff were friendly, helpfull and non invasive. No
The leisure facilities are excellent and setting is beautiful. The cost of the food and drink were excessive
Beautiful views over Bath. Superb spa facilities. Sumptuous bathroom. Standard double bed was inufficient for the price/quality of the hotel. A king size should have been standard. Neither of us got much sleep due to lack of space, which is a poor outcome for a hotel advertising itself as luxurious and relaxing.
The location is great - outside but still 10 mins to the centre.
Particularly liked the use of the spa facilities and the quiet room We hoped for internet access in the room but this did not work and was not fixed although we were told it would be
the spa, gym and pool is ver very good - although the treatments are pricey Being charged 5 pounds for parking having spent 500 pounds for a 1 night stay
Spa and Hydrotherapy facilities Room dirty on arrival, inexperienced resteraunt staff, limited menu.
the kindness shown to us after we complained by Byron Fiddler, Reception manager the attitude of Charlotte the receptionist who was extremely rude to us on arrival and the weather! it was very cold in the room.
The bedroom, the spa and the restaurant. I had been at this hotel before. This time I was given a bedroom in the Garden Floor. This floor looks dated and the bedrooms are not as nice as the ones in other floors so I requested to be moved to another bedroom, which the hotel kindly granted me.
Modern decor Thin walls and doors.
Convenient location for Bath amenities. We were going to Theatre Royal, and the Hilton is just a 5 - 10 minute walk away We were attracted by the Parking under the hotel - and this was easy to find. We were not told it would cost us £17 however !
Clean and roomy. Nothing!
location initial confusion about reservation
Absolutely abysmal It took 35 mins to check in because your company fax the reservations through on Saturday morning to an unused office that nobody on the check in desk knew anything about
Reception staff and parking facilities I was extremely dissapointed by the qaulity of my room, the cleanliness and general condition of the facilities. The hotel is out dates and far beneath what I would expect from the Hilton brand. I stay in hotels all over the world and this simply does not measure up on any level.
The city of bath is fantastic Nothing
The location in the city centre couldn't have been better. Nice views of the river from the restaurant. Helpful staff.
The staff. All were polite, efficient,very well trained and took the time to make you feel welcome - despite being busy. They took a pride in their job. The sound proofing in the basic rooms was not very good, so if you wanted to sleep on a bit in the morning it would have been very difficult. We were there to make the best of a couple of days in Bath, so it suited us.
View Poor ventilation. Room needed a little tlc
Well located to get around the city center and clean and comfortable . Staff we had contact with very pleasant Cost of parking
The friendly and helpful staff, the quietness and the beautiful surroundings both interior and garden. The only disappointment was that whilst a private function was being held in the restraunt area we had to go through from the spa in our robes. When my husband sister and her husband went to the bar for a drink we had to sit tighly packed into a corner. We did not feel like guests, but more that we were in the way!
My room was very small, i don'tthink i had the nicest room in my price category.
the location and facilities were superb ! No !
The service was excellent, making for a thoroughly enjoyable stay. Not applicable
The location of the hotel was spot on. It was close enough to everything we required without being smack bang in the middle of the hustle and bustle. The staff were amongst the most pleasant and helpful I have come across in some time. The Spa was disappointing and the reception staff were not particularly helpful. Albeit the treatments were amazing and the therapists very thoughtful and understanding.
The hotel itself is full of such beauty and is so breath taking from the outside, the staff were good and wwe had a wonderful meal there. I would have liked tea/coffee in the room rather than having to ask room service and the hotel room was a little shabby.
Pleasant situation and very helpful polite staff. Convenient for sightseeing and a relaxed atmosphere.The food was good and well presented. No flannels available in the bathroom.
The room was spacious with a lounge area that opened out to the garden. The spa was lovely, it is a great hotel for relaxing as it is very quiet but right in the centre of Bath which means you can walk everywhere. The food service was very slow and the bathroom could have done with being updated.
Extremely comfortable in rooms and lounge. Spa was very relaxing . Service was excellent. Hotel was beautiful. Breakfast very good. Could be more relaxation chairs in the spa, although there is not much room.
small room to much furniture old t.v which did not work
The prices for drinks at the bar and also cold drinks from their shop were extortionate! £1.50 for a small bottle of water! £18 for 4 drinks at the bar! Very disappointing.
Excellent location for the christmas market in Bath.
We where in an end room so it was quite noisey you could hear people coming back and the traffic wasnt told about having to pay for the parking until checkout
The staff were very acommodating and nothing was too much trouble. The breakfast was not the best it was a bit on the cold side. Also we paid £139.00 for a one nights stay which I thought was very expensive for this type of hotel
Asked for a single, twin and triple but ended up with three twins
friendlyness of the staff when drawing the curtains in the morning they fell off the curtain rail to see a view of the cemetary next door...
The staff were very accommodating, efficient, polite and extremely helpful.
The staff were very friendly. We were able to check in immediately and got our room before midday which was great. Room clean and breakfast fine.
it took nearly 40 mins to check in
Large quiet room Smoking in the entrance lobby
It was comfortable, well equipped and friendly. Also nice and quiet. It has lots of stairs which may not suit everyone, but I liked the exercise and the fabulous view from the top.
The location is very convenient for visiting the historic sites of Bath, and the parking is very easy Our room was on the top floor. As there is no lift the climb up the stairs could be challenging to anyone with mobility problems
The staff were very efficient and pleasant both when we arrived and for breakfast the next morning - we enjoyed our stay although very short!
top class,all the staff were so helpful and friendly, great breakfast
Staff were excellent, friendly and helpful and keen to make you feel welcome. Felt like home from home. Liked being able to see in to the kitchen at breakfast, log fire, excellent breakfast, beautiful room, central location.
Staf very friendly, great location for city centre and room quiet and comfortable.
location, lovely building, view from our window
We stayed in the Princess Suite and it was beautifully decorated, as was the rest of the hotel.The staff were fantastic, helpful, polite and sincere.The parking permit made things a lot easier and was value at £8 a day.To top it off, the bathroom had heated flooring! A brilliant hotel located in the centre of Bath - shops & eateries are 30seconds away.
we found the staff very welcoming and helpfull . we have no complaints about this hotel whatsoever and look forward to stopping there again .
Close to city centre Rooms were very small for price. The smallest rooms I've ever stayed in and not worth the price of the room. Parking was an issue.
Well positioned classic hotel with character and charm. Friendly staff, comfortable interesting rooms. Dinner was excellent and is well worth including.
The hotel is well located for a visit to Bath. The actual building is in need of renovation to bring it up to standard for its class.
Speed of service
Pleasant staff. Central location Very poor state of decoration. Shabby. Wallpaper peeling in our bathroom, fixed with sellotape. General neglect. Noisy at night(taxi rank nearby). On both nights we were woken several times.
Friendly staff, good breakfast, large room and bathroom, off street parking. Tired decoration in bedroom & bathroom. Noisy bed and neighbouring room's bed too. More than just a walk into Bath Centre.
Well within walking distance of city centre warm welcome very attentive staff
Very comfortable, warm and clean. Lovely breakfast with s good choice. On site parking isnt good. Best to park on the road outside.
Everything was well thought out- ranging from the decor to the atmosphere. Some really clever touches made our stay personal yet unintruding. Highly recommended!
we liked the very well presented room,with the 4 poster bed,breakfast was cooked to order and was very quick and tasted nice. would stay again as owners were very friendly.
The room and the general facilities were excellent. The owners were helpful and friendly. Car parking, both on and off site, was very limited. The hotel was about one and a half miles from the city centre, although taxis and buses were plentiful.
Quiet location and friendly staff
Quality of accommodation, Victorian building and features but with modern comforts and facilities, good breakfast quality and choice.
Staff was Wonderful felt like family. Room/bed very confortable, nice size and cozy and relaxing and quiet. Breakast was wonderful, bus stop across street e-z to get to city centre.. wonderful!
Good service and food and the staff were extremely helpful and friendly A little expensive for a B&B but it was in Bath which is expensive, so not a great issue
Hotellet lå pefekt til sentralt i byen. Bare to kvartaler unna hovedgt ved en koselig park med krakker. Lå i en superkoselig, veldig sentral del av byen. Vil gjerne bo der igjen. Vi var veldig fornøyd, kommer ikke på noen. Det er et gammelt hotel, men flott restaurert. Fine bad m godt plass, gode senger og super frokost. ;-)
Sentralt, samtidig rolig, stort deilig rom, gammel fin stil, vakker moderne bar. Frokosten på hverdager var upraktisk fordi man måtte bestille og vente på det meste av det man skulle spise/drikke.
Sentral plassering, parkering på hotellet. Søtt bad Dyr parkering. Rommene kunne trengt oppgradering.
Friendly staff and nice room. Quiet location. Walking distance to attractions. Child charge too high (35 pounds for a 3y old using existing bed with parent). Breakfast below average but expensive. No elevator.
Well located, friendly, beautiful, clean Our room, #2, was very small. They graciously removed a chair and fan which gave us more room to open a suitcase. There was no surface to put a toiletry bag on, or even to empty a pocket. It was lovely to look at, but not so practical to live in!
Herskapelig hotell med fitness/spa og store uteområder. Bedre ekstrasenger. Min sønn på 13 sov ikke så godt.
Godt luftig rom, pent bad, velstelt, godt utstyrt fitness avdeling. Fin beliggenhet i grei avstand fra Bath sentrum (bil/buss)
The breakfast provided was excellent - good choice, quality and service nothing
As a solo female traveller, it is important to feel safe at comfortable. Chestnuts was fantastic. The staff were all helpful and extremely friendly.Happy to go back.
The high standard of the accommodation and friendliness of the proprietor, and its location.
Staff friendly and always willing to help over and above the paid for package and great location. n/a
I was pleasantly surprised when I arrived. I loved everything about Chestnuts House - especially Tony, the owner. The room was lovely, the breakfasts were scrumptious and the location was perfect. It was a relaxing, charming place to stay. There was nothing that I wasn't happy with at Chestnuts House.
Friendly, polite and informative staff, who were there to meet us. The room was superb - we could not have asked for anything more. The breakfast was, quite simply, the best I have ever eaten. Highly recommended. NOthing bad to say about our stay.
It was a very warm and welcoming guest house, the orner could not of been more helpful with our requests ie we loved the pillows so have some on order, also put himself out to make sure we had all information we needed 4 a lovely stay n/A
Warm welcome, helpful staff, off-road parking, clean environment, wireless broadband in rooms, sky-tv in communal lounge, silent ceiling fan, varied tasty breakfast choices.
Owner very friendly and helpful, nothing was too much trouble. Excellent multi choice breakfast menu with both hot and cold options. Impeccable service. Excellent standard of accommodation, furnishing and cleanliness. Absolutely none at all !!
Just a short walk to all the restaurants and shops None
We were woken up at 2:00 in the morning by an intermittent drilling sound or electrical static coming from the combination cock/phone apparatus. I had to get out of bed, battle a tangle of electrical cords and, finally, climb under the bed to unplug the thing. At 2 in the morning. Getting back to sleep was a challenge after all of that. All management had to offer the next morning was, "So sorry." I'd avoid the place like the plague, not only because of the facilities issue, but, also, the indifference of management.
The great breakfast, the owners are incredibly friendly and welcoming and the bed was the most comfortable we've ever slept in !! Nothing
Good location. Large, sunny room overlooking the garden.. The "en-suite" bathroom was actually across the hallway, not en-suite. The TV was a tiny portable which was too small for the large room. Parts of the hotel had been beautifully and expertly decorated with extravagant paint effects whilst other parts were in serious disrepair. Some people will like the owners' friendly, informal style but personally we found it slightly intrusive.
Used it as a base to explore Bath city and surrounds. Hosts were extremely knowledgable and genial. Bath is a hilly city.
I loved the four poster bed with great view over Bath. Brilliant room and very friendly staff. We even had port in our room for free.
Hotel was amazing, very comfortable. Owners were extremely welcoming and couldn't do enough to make us feel at home. The breakfasts were very generous too. Stunning property.
the owners were very friendly and obliging
Interesting Georgian building. Friendly informality of the family-member staff. Out-of-the-ordinary
Lovely friendly hotel , would recommend to anyone , nice distance from bath town , lovely breakfast first class would highly recommend
The Proprietors of this Guest house were extremely friendly and welcoming with a genuine love for what they do. The accomadation its self was homely and beautifuly decorated. would love to stay there again.
The owner was very helpful and could give dining recommendations and events to see when asked. The environment was very friendly and welcoming.
staying at the crescent was an experience that I will have again, as i intend to use the crescent again in the near future, the house was spotless, rita was welcoming and the food was second to none would recommend it to anyone. nothing!!
Food ok Had to pay for 2 nights we could only stay 1 night as I had bad tooth ache absess under tooth was on antibiotics from dentist so had to go home early but still made to pay full amount!!
nice hotel,comfy,slept well.the manageress went out of her way to help out and the breakfast was excellent. Everything was ok.
Friendly staff; clean room; nice breakfast. very cramped; shower did not work properly.
Warm welcome, everywhere very clean and very comfortable bed. The local car park is convenient but very expensive. The guest house have permits but you need to collect this before parking the car.
the proprietor was very welcoming and the location good. It would have been a lot easier if the website address mentioned that crescent gardens are actually on old bristol road as I had great problems finding the guest house. by choice I would not share a large table at breakfast.
Warm welcome very friendly and helpful owner, excellent breakfast, convenient for the town centre and places of interest Room rather small
Excellent breakfast in dining room at large family table. Service was very good and staff was friendly and helpful. As it was quite warm while we were there, we had to keep the windows open at night and the main street is quite noisy, especially on weekend nights.
Warm and comfortable... little pricey...
Friendly, helpful, breakfast superb,with plenty of choice. The room was cramped., chairs were uncomfortable to sit in. Would ask for another room.
The room and facilities were excellent. No bad points
A warm welcoming guest house, clean and tidy, close to town.
Walking distance to city centre No bad points at all
Lovely and welcoming. great breakfast
Excellent hospitality, very friendly owners, clean and tidy, beautiful Gardens, nice shower, good breakfast and much more Nothing
Room was superb but the real selling point was an outstanding shower which matched the waterfall shower at Bath Spa!! Tv had poor reception - but the view from the room made up for the lack of tv reception!
King room was spacious and well equipped. Staff friendly and extremely helpful. Off-road parking and near to city centre.
Easy access. Great room size and lovely king sizebed and breakfast was great, plenty of choice hot and cold
The comfort of the room, there were lots of homely touches. The breakfasts were delicious, I particularly liked the fresh fruit. Iris and John were very helpful and friendly. There was nothing that I disliked.
Service was excellent and easy access to Bath Breakfast could have been better
nice location, beautiful surroundings
Beautiful semi-rural location. You could have a scenic walk along the canal to the centre of Bath in 35 minutes. I was staying in the outer block. The room was small and the bathroom even smaller. What I found very disappointing was the very poor quality of water flow in the shower a trickle. I would not stay in the outer block if I went back.
Location, staff and food The rooms in the Hotel's Lodge are very small, the bathroom tiny and we could fell the springs in the bed.
Friendly helpful staff. Good food. Being disabled I found that it was not very disabled friendly in terms of access although the staff did a very good job of overcoming the problem.
Fabulous setting. Food and service excellent. Staff attentive. Spacious, comfortable rooms. Low water pressure in bathroom.
The restaurant and bar. Meals very good, staff very helpful and polite. The bathroom was very small and restricted and with the heated towel rail continually onquite uncomfortable. Otherwise it was very clean and the bedroom was adequate.
very quiet at night. good comfortable bed. good breakfast. warm room. shower water was not hot in the morning
It is a beautiful hotel in a beautiful setting. The lady at reception was very friendly and helpful. We were happy with everything.
Beautiful setting, extremely helpful and friendly staff would most certainly reccommend it not applicable
Synes at rommet var for enkelt, dårlig seng, virket gammelt, og dermed ikke helt rent. Er vel kostbart å pusse opp i en gammel bygning!!
Et helt greit hotell med flott og sentral beliggenhet. Teppegulv på rommet.
det lå nærme sentrum begge rommene både det enkle og det dobble var skittent, nedslitt og det var mye lyd og bråk.
Nærhet til bykjernen. Akseptabel standard på hotell, litt lavere på rom.
Hotellet er svært sentralt plassert i gangavstand til sentrum. Varmt og slitent, med østeuropeiske ansatte.
The Building. Location.Pub nearby Terrible TV reception. Spars room. Would not book a room for more than 2 days stay
service at reception was exelent,room was nice,very traditional country style,clean,quiet...breakfast was great really enjoyed breakfast cofee:(
Well situated for Bath directions to the hotel from the hotel site slightly misleading taking you down a 1-4 hill when it wasn't necessary. We followed local signs.
Quiet and cosy place with friendly helpful staff. Had an excellent meal at the restuarant at a reasonable price. Room was clean and well serviced. The bed looked great but was lumpy and uncomfortable.
Can walk 100 m to atmospheric village pub, great food & drink and it can be billed to your hotel room! Decor rather dated but other than that a good stay.
The beautifull surroundings and especially the cleanliness of the hotel.
close to bath breakfast very poor,bars cold ,no service in bar had to fetch someone.
Staff very attentive Weddings throughout the weekend meant that having a quiet drink with a newpaper in the lounge or was impossible. One felt very sidelined and banished to one's room!
Close to University Bar menu very limited, if you didn't want to go to resturant. Hotel in middle of nowhere so you have to eat in.
Staff very helpful. Restauant good. Room and bathroom a little jaded.
Beautifully clean room and breakfast served in your room is especially lovely. Good location to attractions. Everything walking distance
lovely room very central and great to have breakfast in bed
Your hosts were the best. Keep them if you can None
The hotel was in easy distance of all the main attractions in Bath, resturants and shops where in easy distance
Lovely room and very helpful hosts. Breakfast in the room was good also. Nothing
The staff was very friendly and helpful. They went out of their way to make sure we got what we needed.
Excellent b&b clean,breakfast in bedroom was very good None
The room was spacious. The breakfast in the room at the requested time was excellent service provided. We were happy to be able to leave our luggage there as we had arrived very early. It is easy to find. The information sent by email on booking was very thoughtful. Na
The owners of the Bed and Breakfast were phenomenal. Breakfast in the room was outstanding and the rooms were out of a magazine. The Bed and Breakfast was also w/in walking distance to everything in Bath. I'd go here over and over.
Very well presented, luxury Bed & Breakfast.