Darwin Hoteller

the hotel was central to every thing there was nothing that we didn't like

The location and the noise of the room was probably the worst nights sleep we had the entire time we were away, lugging cases up stairs was very hard for us,not being that young. asked for a wake up call we didn't get it. Nothing to like except the weather.

The convenience to the airport plus the shuttle bus availability; the outdoor area for relaxing

The pool was great for the children providing a relaxing atmosphere and range of options including waterfall, spa and different depths. Also the staff were extremely friendly and helpful especially the gardeners.

Very comfortable bed, location suited us well re business meetings and airport

Convenience: close to airport No

the location rooms smaller than expected and service was spoasmodic

New and very comfortable hotel, big room, fully furnished, dining and breakfast were pretty good and not expensive considering the level of the accommodation.Staff friendly The hotel is finished but some improvements on the surrounding area are still on so it was fairly noise in the morning. It's better to have a car because it is not so close to restaurants and shops on foot.

They had no record of my booking through you guys

The convenience of the location, the pools and the pool bar. The People to People Group. We paid alot of money to stay there for a holiday and the inconvenience of not being able to sit where we wanted to sit in the evening was a pain when they were having their "Private Function" The time of the year we stayed there is not a good time for that particular group to also be accomodated in your hotel. At times the kids were loud and obnoxious and did not take into consideration the other patrons at the hotel. Given a choice, if I knew that group would be staying there again in the future I would look at staying elsewhere. Based on your next question, I would not recommend people stay at the hotel whilst the People to People Group where there, otherwise I would definetly recommend our friends stay.

Excellent location with hartbour views, walking distance to shops, restaurants

The closness to the city walking distance to everything The hotel wasn't as nice as we expected, for the money we paid we thought it was abit to much, the hotel appartment look nothing like the photo's as we where there for or first anniveriery and were not impressed. and would not recommend.

A good, clean, well presented hotel and we appreciated the complete chinaware, cutlery etc offered in the suite. The room service hamburger was a good size and service was prompt. The decor is a bit Spartan and sterile. There are plenty of blank walls which could be spruced up with a bit more artwork, especially given Darwin's reputation for brilliant Aboriginal art. It seems there is also plenty of advertising space which the hotel could, perhaps, sell to generate more revenue. Adding Bircher muesli (my favourite) to the breakfast menu would be a plus.

Proximity to everything

Very friendly and nice staff. Nice pool area with palms and deckchairs. Nice facilities (laundry, etc.( We wrote an extra complaint already. We stayed three nights at the Palms City. Two of them were fine. The last one unfortunately a nightmare. We were hunting 20 - 30 bugs all night long and couldn't get to sleep because it was really discusting and disrupting. When we used the insects spray, it even got worse and we had an invasion of bugs coming out from the corners of the room and from under the bed. Please see our complaint form we filled in at check-out. We would expect a refund for the last night!

Quite, beautifull view, short walk to city and pier, Crustacean Restaurant defintely is the winner. Arrived 05am the receptionists didn't offer to help the luggages into the foyer, even though he was at the door, poor serivce!

The view, and the spaciousness of the apartment. The location to the city and restaurants, pool and spa facilities. We had to ring for milk twice, handle came off the sliding door on the wardrobe and the sliding to the balcony would not lock, plus we filled the maintenance slip and it was not collected by the staff.

Pretty much normal hotel experience - not exceptional but not at all bad

Poor service, upon arrival our our booking had not been received even though i had confirmation of the reservation. Was dissapointed in the staff & there lack of interest/care.

the hotel was clean and modern with good ammenities. I thought it was a bit too expensive and the parking was annoying being in a the sixth floor carpark alongside the Medina

Location was excellent... walk to town, within walking distance of great eateries at the wharf, excellent wave pool for the kids across from the hotel. Excellent access to the convention centre for business. Great walkways to exercise. Air conditioning was inefficient freezing in lounge room and too low to feel in the bedroom. Paid movies did not play very well. Otherwise everything was fine.