Good elevator security, location, friendly doormen, the staff apologized for not taking care of my water problem or leaving a note. Didn't fix the loud banging noise when I used the hot water in the bathroom sink, mold in the shower drain, shower clothes line didn't work, no Boston papers available, coffee poor quality, Starbucks croissants were day old and cost $4+, I had a view over industrial Boston, obstructed by the gym. Even the gym faced away from the water.
Hotel is clean and comfortable, Free wifi. High parking costs
Special thanks to Maria at the restaurant, and Roe, the omelette chef for outstanding service. Nothing.
The online description advised on-site parking, it sure was, at $38 a day, I could have stayed at the Marriott down the road with free parking $38 a day parking, turned my $150 room into a $200 a night room after taxes, very deceiving
Easy about 1 mile walk to back bay. Room smelled musty. First was given a room that wasn't cleaned properly. A shirt was in the corner of the room and a black mascara mark on the pillow. Then was moved to a room with a balcony which was nicer but still smelled musty and had eaten food(baba ganoush) left in the fridge. Housekeeping needs to improve! Will never stay again. Hyatt Regency in East Boston by the airport is way better!
Hotel staff were excellent, helpful, and very accommodating when there was a mix-up with room assignments. We really appreciated their friendly and gracious service.
loved my room and the location!
Parking shoub be free.... One reazon i change to anotyer hotel.... But the night i stay was perfect.. Larry G
It was comfortable. The staff was awesome. It was run down and the parking was over priced considering there was a lot of empty parking spots and outside the city.
The staff are very nice and accomodating. Rooms are comfortable and include wifi. The restaurant is just ok
breakfast was very good comfort parking was an additional coast. We had two cars $80 total you can hear what is going on in the whole way and next-door room
Good level of service and venue Pool is too far from rooms
Extremely nice facilities. Sharp hotel. Fantastic location / proximity to attractions
Room's are well furnished and clean Bed was above average comfort Lobby is ugly, even without construction Nothing stands out about the hotel.
Staff was nice. Location is terrific for quick access to Cambridge/MIT Beds only so-so and pillows not great. Bathroom fixtures and amenities are also just okay. Walls are thin. Used to think of Meridien as an upscale brand, but this is just an average hotel.
itsclean and staffs are nice and friendly there was a baby and his parents livimg in the next room.the toddler was crying whole night so i could not rrst or sleep after a lomg flight there should be a separate floor for families with kids.
Staff were fantastic Construction going on in the lobby Lamps were ragged and stain on the sofa
Nothing They overbooked me and told me the day of.
All of the staff were so incredibly friendly and helpful. In particular, Daniel at the front desk and Paul at Sidney's. They went out of their way to give us insight and recommendations regarding the area and just went above and beyond in general. The king bed was very comfortable and the 3rd floor roof garden was beautiful! We had a view from our room and were so pleasantly surprised. We spent quite a bit of time in it and feel that it's a great selling point for the hotel. The hotel is very beautiful with spectacular modern lighting and art. We spent some time at Sidney's both eating and at the bar and found the food and drinks to be very tasty and reasonably priced. The breakfast buffet was delicious and had many options. The room could use some deep cleaning. The headboard, chaise, and pendant lamp had very noticeable stains on them. The air conditioner was very noisy when it kicked off or on, loud enough to wake us up during the night.
Expensive and smell of Chinese or thai or some sort of food as soon as you enter the hotel
Fantastic Staff and accomodations. Great access to the T and Boston.
Excellent location. Right next to MIT and Novartis. 1) The temperature in the breakfast room was a bit COLD. It is a large room and one entire side is windows. I visited in mid-November. I wonder what it is like when winter sets in. 2) The water pressure in my shower was on the low side. 3) The fan in the climate control is noisy.
Very beautiful and comfy rooms. nothing
The staff were so helpful, they accommodated all of our needs, room service was great, a bit pricey but the breakfast was good. Overall our stay was amazing. We have stayed before and came back because the motel is spotless the beds are clean and cloud like. We will be back again.
Design of the hotel. It is very cosy to stay in. Very slow elevator. Absence of a teapot.
As an old firehouse, this hotel has great character and is a nice respite from typical chain hotels. The breakfast was excellent and afternoon wine was a nice touch. This hotel provides a wonderful experience for guests and is a very good value. Parking was very tight
Fantastic rooms - incredibly comfortable, large and provided everything we needed. Great location - right near the subway and 10 minutes maximum from either Harvard Square or the centre of the city. Very generous buffet breakfast and above all, a wonderfully courteous and friendly staff. This is a comfortable and extremely well run hotel. We will definitely be returning! Our only criticism (and it is small) is that the restaurant in the hotel was a little expensive and had a rather restricted menu. However, given the huge range of other places to eat and drink in the vicinity this was not a problem.
The Kendall Hotel offers confortable, silent and clean rooms very close to the Kendall Subway Station.
It is quiet, especially on weekend stays. We feel we did not really get the "Delux" King Room, but just a regular "King" size bedroom. So we are not really sure if we got what we had booked and paid for.
Comfortable boutique hotel in a great location right next to the MIT Red Line Stop. Excellent breakfast. Nice 7th floor lounge. Great value! No.
We went for the 4th of July holiday and felt so comfortable in the small and warmly decorated hotel. Being such a crowded weekend, we never felt overwhelmed due to the hotel being near MIT and no school in session over the summer.
Great location. Spacious room.
responsive staff, comfortable and quiet room. Although close to a "t" stop, the immediate area is bleak.
Friendly staff, great location, Wi-Fi hotspot in every room.
The hotel, a former firehouse, has a beautiful feel. The very opposite of a cookie cutter chain hotel. The staff were very friendly, and the room was large and comfortable. The location, in the center of Kendall Square, is difficult to park in. The hotel does have a small underground lot (which is great) but the fit is right. Despite a warning from front desk staff, we still managed to nick the front bumper...
clean smelling, nice decor pillows, lighting