It is very clean, comfortable, and the location is great. The only staff that speaks English is the front desk, so if you want room service, laundry, or anything fixed by maintenance, you have to call the front desk and hope they aren't busy.
The new tower is quiet and modern. The lobby of he old tower is bigger and more luxurious but my understanding is the rooms are older although I never saw them. They seemed to have certain websites blocked since Internet was working fine but some sites would not work in the hotel. Very strange.
Good location, comfortable and clean.
My fiance really enjoyed the continental breakfast. The room was a bit small but the location is just half a block from countless historical landmarks and the subte.
Original art throughout the hotel,beautiful rooms, great showers, and a full breakfast buffet made our stay pleasant. Professional staff helped us with reservations for dinner and a tango show, and were great to deal with. A small pool on the top of the building was too crowded to use.
Excellent staff, Good Internet Faciliites and an excellent quality breakfast Nothing at all. Will choose everytime i am back in Buenos Aires
excellent staff- very helpful with our trip travelling on from Beunos Aires
The cost of the rate and the benefits are good. The breakfast is very good. The localization is very good too, next to the government house and 03 blocks from Florida. The amenities are poor, for example, no shower cap, even after my request.
near all action in the city
They charged more than Booking.com had confirmed to me and I spent 45 min discussing. In the end they agree with me.
The hotel decoration and main halls are excellent.I've stayed in the Intercontinental club floors (17th floor) and rooms are excellent.
Staff at the reception was very professional, friendly en helpful. Rooms are attractive and spacious. Location is great. Excellent value for money.
the staff were great(welcoming, discreet,efficient) everyone was helpful (tolerant ) of my spanglish and assisted where ever possible no
The staff were all very friendly and spoke English. A kettle and coffee in the room would have been nice.
Excellent hotel, really liked the loft, spacious and luxurious feel to it. Breakfast is great, up till 12 o'clock, great. noiselevel in the hotel is quite high. not something to really worry about, but the streetnoise and airco noise is getting some used to.
The staff were very helpful with booking shows, taxis and giving advise about transport and sights to visit. The hotel is located close to buses and the subway. The room was comfortable and clean.
It cannot be beat for the price, especially the price I got through Kayak. Love the staff, Luis at desk could not be more helpful. Location is amazing if you like an arty part of town, but also near main historical attractions. I love it there and will go back. Wooden floor in room was slightly grungy, but not really horrible. Everything else was very clean. They ask for suggestions. The lobby is spacious and beautiful
The size of the room
Loved the big rooms. Very quiet even though the street gets busy outside. The staff is not the friendliest, but they get the job done. Great price.
Good location, Nice rooms Breakfast is included but could be better.
The room was fantastic! We ended up with an incredibly spacious loft with a modern and tasteful design throughout. The staff were very helpful and attentive and the location is perfect. It doesn't look like much from the outside but it is an absolute gem inside and an incredible value. The continental breakfast leaves a bit to be desired. If the eggs were any more runny they'd be soup. But it's free and the toast, cheese, and ham can at least get your day started.
Well positioned near downtown areas
This is the most amazing hotel I have ever stayed in. The décor, the friendly staff, the location. It's a pure experience. Proposed to my lovely girlfriend on the roof. Will definitely be back
Staff were incredibly helpful, professional, polished and friendly. Breakfast was yummy with plenty of food.
large rooms, helpful staff, close to San Telmo Sunday market
This is one of the largest hotel rooms--or room in general, for that matter--that I've ever slept in. It is an interesting space with a speakeasy vibe that would have been quite cool if there were not an ant infestation. I also have praise for the staff, who did their best to mitigate the ant problem after we complained, but we should never have been put into a room with so many ants in the first place. The room was crawling with ants, all the way from the door, down the long hall to the bed, and around the bed. We only stayed one night, but I probably killed about 40 in the few hours between when we checked in and when we went to bed. The ants were mostly on the ground, but their proximity to the bed unnerved my wife, who had trouble sleeping before a long trip home from Argentina to the U.S. When we complained, the staff brought us insecticide, which helped with the ants but still left my wife anxious (one might say, "antsy") all night. We should never have been put into the room in the first place, and the hotel should have offered a full refund for the night's stay.
Decent facility, good location and value when booking online. Nothing extraordinary. The host quoted us for a tango show at one price and we said yes, please reserve us tickets. They called back ten minutes later to say the seats had been reserved and the cost was now 4 times the original- each. When we said we didn't want to go anymore because of the price, the host seemed angry and upset. Every time after that the host was frosty.
The rooms are very large. The hotel is not at all as is seems on the website. We stayed there for 8 days and the rooms was NEVER cleaned! The made would make the bed and empty the trash. NEVER cleaned the floors or bathroom or change the bed. Not enough towels or toilet paper.
The hotel is superbly located just steps from Plaza de Mayo and close to where the underground train lines converge. Hotel staff was very helpful and accommodating. If you plan to have a place to leave your bags while visiting the city this would be the place for you but DON'T expect to get what you see online. Upon arriving to the lobby you feel the "boutique hotel" style, until you enter your room. The pictures you see online don't represent what you get. The room was VERY small, sound isolation from other rooms was non-existent, and everything seemed dated. Even the TV on the online pictures showed a flat screen TV although my room had a CRT. It's 2014, people these things belong in museums, not in hotel rooms. Not even iron and board were available at the room. Once again, the bathroom was completely different from what I expected: old fixtures, stained bathtub, old toilet that gave me a hard time to flush, etc. My room looked liked the hostel rooms (Not the very cheap ones, of course) you would see in big European cities. Definitely not what I expected from a 4 star or even a 3 star hotel as it is advertised.
Very good breakfast and excellent service!!
The hotel was centrally located and nice breakfast. The phone didn't work the whole time and they tried to repair it but it never worked. We were not compensated for the trouble!!! they recommened a place to see tango. When we got to the restaurant we felt like they were charging us a high price because we were tourist and they were about to close for the night. We didn't think that was very professional for the hotel to send us somewhere like that and not tell us they were about to close..
It was cheap and acceptable for the price. Nothing to brag about. It is a place to stay and sleep. Nothing more. Rooms were very small and noise from other rooms very noticeable. Would recommend but with these caveats.
its in great location, stuff are nice. no
Very good location and staff Internet in the rooms very slow and sometimes not working
Good location in Buenos Aires, near downtown touristic places. Nice front desk people, near Subte (subway), and good breakfast included in hotel rate. Carpets in tha hall needed vacuum cleaner. Bathroom needed more detailed cleaning. Furniture in rooms need to be renewed (closets i.e.),, TV Set was obsolete and with bad signal.
Great room, superb location Hotel was great!
The hotel location is good The breakfast is the same every day and the restaurant tables are not clean .
The staff very help full The room are very small
The noise of neighbor
The room was pretty clean and comfortable (king size bed, flat tv, sofa, desk and table), with a fully-equipped kitchen spot and a nice bathroom. The hotel is also new. The hotel is not exactly inside the most searched tourist area (Microcentro) - it is still fairly well located though, ten minute walk from the Obelisk.
The bad The breakfast
Modern and clean facilities. Good restarurant. Good internet WIFI service for free. Metro station two blocks away. Sound isolation is not good in the rooms facing the street, which is very busy with buses, etc. If you are not a heavy sleeper this is a problem after 6 or 7 AM.
The rooms are big and modern. The kitchenette is lovely and very useful. The breakfast was diverse and tasty. Nice heated swimming pool on the top floor and large terrace to take sunbath. When I was checking-in the stuff didn`t look welcoming at all.The bath in the room was dirty with some kind of cement. No bath caps, no combs, no flip-flops and bathrobes. The tea was only black and there was no milk supplied.
A new hotel not to far from the main action in the centre of Buenos Aires. We booked to stay for 5 nights but unfortunately the pool was not ready so we decided to check out and find somewhere else. I wish it had been ready as everything else in the hotel was excellent. The room was very good value. The breakfast was great. The staff behind the front desk were very helpful and even let us use their computer to book another hotel worth a pool! All in all sad that we left as they didn´t have a pool.