Buena Park Hoteller

Fordeler: Loved everything about this hotel! Place looked brand new and up to date. Staff was so friendly. Everyone greeted us and was so helpful. Breakfast was great too. I even told the staff how wonderful they were and that I would come back again.

Fordeler: Very nice hotel. I thought I lost my sun glasses. Staff was very helpful and even gave me 2 call backs to let me know they had looked but couldn't find them. I thought that was very nice. Room was very clean and spacious. Bathrooms were clean and spacious also. Beds were very comfortable. I will definitely stay there again when I go to the amusement parks such as Disneyland or Knotts Berry Farm.

Ulemper: Food line for omelette took a long time.

Fordeler: Gratis parkering

Ulemper: Ingenting

Fordeler: Everyday breakfast was so good and easy for the kids to just go down when they are hungry instead of going out early to look for place to eat.

Fordeler: Great hotel, liked everything about it.

Ulemper: Bassenget var ikke åpen på grunn av ombygging.

Fordeler: We loved our stay here. Our family can't wait to return! We loved the pools, the closeness to the park (our room over looked it!) and the on site character breakfast. Also loved the bunk beds for kids

Ulemper: There is a Loud speaker in the park that they do announcements on. You could here that muffled early in AM or late at night from our room. Needs a new shower head.

Fordeler: The lobby was beautiful, the service was excellent, the location was perfect for visiting the parks and downtown Disney, and the room was big.

Ulemper: While the room was large, it wasn't anything amazing for the price.

Fordeler: Location check

Ulemper: Check in process issues Poor staff experience Staff look terrible, so many obese people, also too many electric scooters for over weight people. Paid for a perm view never received it and did not get any compensation.

Fordeler: LOCATION

Ulemper: the rooms under the rate that you offer me, are old and dirty rooms. this situation happened to me several times. On front desk, as soon as they saw that my reservation is mad by you, they make me feel like low profile customer.

Fordeler: Extremely close to Anaheim convention center where I was attending a trade show. Very pleasant and accommodating staff. Comfortable lobby bar for relaxation after a day on the trade show floor. Good restaurant and food. I would definitely recommend this hotel to any business traveler.

Fordeler: The beds were comfortable

Ulemper: The microwave & coffee pot in room didn't work, the bathroom door didn't close. The ac vents were falling off the wall, my boyfriend had to screw them back in

Fordeler: Close to Disneyland and it's a nice area

Ulemper: No body soap or toilet paper was in the room and had to pay to park and pay for internet

Fordeler: Not being home.

Ulemper: Profusely sweating in room. Would NOT cool down. We had 2 fans brought up...no dice. It was like hanging out in a convection oven.

Fordeler: The staff here was over-the-top accommodating! Pristine hotel with everything we could ask for! Probably the single best hotel experience I've ever had with my family. We've stayed in Fairmont, Grand Hyatt, and St Regis all over the world, and the Marriott Anaheim Convention Center outright crushed it! The restaurant nFuse was amazing, and the service was stellar. Happy, empowered employees make a huge impact! Cindy's made-to-order eggs benedict, Eduardo hooking us up with an executive double so we could fit a roll-away, Gretchen's 36-years of service and local knowledge, and then Yumi... Yumi rescued us twice! Once when my son had an allergic reaction to pineapple and she rushed to get us Benadryl (and some extreme kid-friendly love) and once when my daughter's shoe broke and she helped us get her some new flip-flops -- and Yumi is a server in the restaurant!!! Not even our server -- either day!!! Wow! Just, wow!

Ulemper: Nothing. I can't say a single negative thing about this hotel. They crushed it, all-around.

Fordeler: Good beds and bedding, rooms modern and clean. Concierge lounge available for extra fee. Netflix on the TVs!

Ulemper: Staff didn't seem to know what a concierge level rate was and that it made the lounge free. Location is a good 20 minute walk to Disney parks.

Ulemper: There were ants in my bathroom on the day I arrived and I told about that to the people at the lobby but housekeeping never came within 20 minutes, which they promised. When I left I told them what happened but they never did anything to compensate for the filthy bathroom that I got. Very disappointed.

Fordeler: After discussing with manager Francisco for some time he reluctantly offered some compensation other than a token $50. The convention center is right out the front door and parking is the best for the Anaheim convention center.

Ulemper: I prepaid for my room over 3 months in advance and Marriott decided they could make more money by selling my already paid for and booked room to someone else and then tell I'm sorry. So after having my money, making interest on it they then sold the same room to someone else at a higher price and said sorry we don't have a room for you, sorry for the inconvenience. We'll put you (my wife, kids and myself) in another hotel away from your convention where you are an exhibitor, cosplaying and on panels. Unfortunately this is the 4th time in a row that Marriott has severely under performed. This is no longer an isolated incident but a complete brand change from the Marriott I have always know. I would rate them at a 2 star at best with the new corporate image they have chosen. However the alternate hotel where they referred my Hyatt House was awesome. I wish they were at the convention center and I had booked with them. Marriott said I will have to contact Kayak to get refunded on the night that that Marriott did not have a room for me. Just one more hassle and present from Marriott for me. Oh and they gave me a "I'm sorry give bag" in the room with a different guest name on (evidently they did this to a min of 5 other individuals) and the 4 little chocolates we so awful that my 8 year old sone who will eat anything asked me if he could spit it out in the trash. I of course said yes and I had the same simultaneous reaction. I'll leave it at this.

Fordeler: Big enough to comfortably house our conference. Staff super helpful, professional and considerate. Rooms nice but conference rooms were always freezing cold...way too much AC so bring sweaters! (This was in August.)

Ulemper: It was difficult to find food variety as a celiac. Very few healthy food options within walking distance (we did not have a car) and not much to choose from at all in the Starbucks or less expensive eating places. The hotel restaurant was good but after three of the same meals there, needed a break. If you have dietary issues, consider bringing groceries!

Fordeler: I really like the staff there was a young lady that helped me at the desk she was amazing. I had booked thru a third party and there was some errors she corrected them and got me adjoining rooms for my kids that drive in the next day.

Ulemper: Glutenfri mat

Fordeler: Elevator music vapid & hilariously loud Wi Fi not free @ these prices? Told suite would have welcome basket w champagne--got nothing No newspaper weekends @ these prices?

Fordeler: The hotel itself was beautiful, and edgy.

Ulemper: Everything was an additional charge and expensive. I've stayed in NY and never thought i'd see pancakes sold at $15. I also would expect a hotel to include wi-fi. Water for $5???

Fordeler: The staff was very helpful and nice.

Ulemper: The price was high for what you get at the hotel. I have stayed in very nice hotels that offer a more luxurious feel. Also, there were protesters there outside the main entrance almost every morning around 0700. You could easily hear them and it was quite obnoxious.

Fordeler: Breakfast was very expensive, but also very good.

Ulemper: No fridge, no ice machine on my floor, very dirty bath tub, uncomfortable bed, no outlets by mirror, outlets by bed did not work,

Fordeler: Booked online for a room with a double bed. Reservation confirmation after booking the reservation snuck in "double or king." When we arrived at the hotel, there were no rooms with double beds and not even any rollaway beds. So I canceled the reservation. Kayak may not be the responsible provider, but when the website option selected is room with double beds and that's the primary reason for my selection of the particular hotel, they better have that kind of room available to backstop my booking. Otherwise, it's false advertising. I will think twice before using Kayak again to book a hotel room.

Fordeler: Quiet

Ulemper: Food