Buena Park Hoteller

Fordeler: Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future.

Ulemper: The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.

Fordeler: Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely.

Ulemper: We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.

Fordeler: Our room was great, and so was every cast member.

Ulemper: I couldnt buy the throw pillow which was on each bed.

Fordeler: Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time.

Ulemper: We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.

Fordeler: overall the pools + the room were OK

Ulemper: no breakfast, not enough characters plqying with kids unless you make it at Goofy's

Fordeler: I pretty much LOVED everything about the Disneyland Hotel ... The hype is true

Ulemper: We didn't get a discount with our Annual Passes

Fordeler: Overall great hotel - except they closed the pool for a bridal shower and noone seemed to care that it put many guests out.

Ulemper: I booked a single night with a special friend for my birthday. I was on a road trip from the bay area from vegas to santa barbara. I especially booked this property to enjoy the roof top pool. When it...

Fordeler: Great stay Great location!

Ulemper: No continental breakfast that could of been a plus ..

Fordeler: The roof top pool was a nice setting

Ulemper: They didn't have anyone attending to you at the pool, bartender called in sick so no service:( was looking forward to that! Also, staff was slow and confused by things like our room service was ...

Fordeler: The host checking us in gave us a free breakfast at the hotel restaurant for our anniversary. Very nice of him. The pool was great and the bed very comfortable.

Ulemper: The a/c was either too cold or not cold enough.

Ulemper: They play music super loud and it goes on until after 10:00 pm. This is the only awful thing about the hotel.

Fordeler: Great hotel!

Ulemper: Didn't like to be charged $25 p/n extra for a two bed room! I guess the want 2 men sleep together in a king bed!

Fordeler: Loved the modern furnishings, felt very spacious in the room and had beautiful views of the sea.

Fordeler: Didn't eat there met with family ate on the beach

Ulemper: Parking area to small

Fordeler: The staff was great.

Ulemper: Parking is not ideal, but easy enough

Fordeler: The hotel was in a great location. Loved the roof top bar. The hotel room was not as clean as I would like. Floors in bathroom, blankets, etc..

Ulemper: The main issue we had with this hotel was the valet parking. We waited on the street for 1 hour and a half for our car because they lost the keys which were in another persons car. And my boyfriend had to find them. They accused us of having the keys.

Fordeler: Nice room.

Ulemper: It's a standard chain, with no care. Carpet had waves in it from adjustment after install and nobody has bothered to report / fix. The blocks of super-commercial development was like a ghost town. You drive through a super industrial area to get there.

Ulemper: parking expensive

Fordeler: The hotel is clean & beautiful. Staff are nice. Bed is comfortable. Check in and checkout are quick. No waiting.

Ulemper: Need more garbage bin in the room.

Fordeler: The cookies were a nice touch.

Fordeler: The beds were incredibly comfortable and it was impossible to get to. Location was great and it was only 5 min from Disney.

Ulemper: Staff seemed a 'uppity'. I used a debit card and apparently that's not normal. They also charge a $100 deposit upon arrival, $18 per day for parking and $15 each person for breakfast. I ...

Ulemper: Website for Double tree states Disneyland is 0.6 miles which is false advertisement actually 1 mile and no shuttle at hotel

Fordeler: friendly, responsive staff; good facilities and breakfast buffet

Ulemper: free internet sessions last only 24 hours when they should last the entire duration of your stay. having to log in each day is a waste of time. ordering uber/lyft is awkward since there's a paid parking gate and ticket machine on the orangewood entrance.

Fordeler: It was so close to Disneyland and clean!

Ulemper: They charged us $18 a night to park even though we payed a lot of money to stay there. It seemed like they were trying to upcharge you for everything.

Fordeler: 25th Anniversary and we arrived back to our room with balloons an card from the staff w/free breakfast coupons it made our day complete.

Ulemper: Little upsetting that breakfast an parking wasn't free w/stay 200.00+ A night kinda would be nice also 2 bottles of water when checking in wouldn't hurt either the cookies where nice but ...

Ulemper: 4 adults, coffee supplies rationed daily.

Fordeler: the elevators were quick and responsive ... 25 minute walk to Disney ... front desk helpful with wifi issues ...

Ulemper: pool only had a few umbrellas ... asked for adjoining room, did not get ... maid service arrived daily mid afternoon right when it was baby nap time, therefore no room refresh for a few days ...

Fordeler: spacious, pool area good. art bus stop on the corner to take you to disney

Ulemper: breakfast was bland, coffee was terrible.

Ulemper: Electrical problems in the room

Fordeler: The room size was great

Ulemper: The corridors looked a bit tired

Fordeler: Friendly and cooperative staff at the reception.

Ulemper: The name 'Hotel' is misleading. It looks like a Motel.

Fordeler: 15min walking distance to Disney. Starbucks around the corner from Hotel. No issues with parking. Very pleased with stay. It's definitely a hidden gem.

Fordeler: Esthetics were great. Relatively short walking distance to Disneyland.

Ulemper: Humid, ineffective air conditioner. Bedding on the mattress made you feel sweaty...along with the humid air conditioner, not a good nights rest.

Fordeler: I did a lot of research on hotels/motels in the area and I just cannot see paying more than $150 a night to basically lay your head on a pillow each night. All I want out of a room is for it to ...

Ulemper: The only thing I would have liked better was for there to be a bigger TV in the room.

Fordeler: I booked the hotel very spontaneously and arrived about an hour after booking. No problem at all. My room was ready for me, clean and I could check in immediately. Seemed currently renovated, very ...

Fordeler: My partner and I loved how its like 4min away from disneyland also, the staff member who helped us Aisha, was extremely helpful and super friendly really enjoyed my 2nd stay here. A 711 is also near ...

Ulemper: Nothing at all

Fordeler: I liked everything, staff, location, cleanliness of room.

Ulemper: Walls are a little thin.

Fordeler: Would be nice to have a breakfast, but don't mind saving the money and just spending that money on a souvenir. Glad the room had a desk for computers and wi-fi! Made it easy to get work done...

Fordeler: My family and I really liked the location, and friendly staff. We also arrived a little earlier and front desk person made it possible for us to check in earlier then check in time so that was a plus ...

Ulemper: The parking space was just a little too small, but other than that everything else was great.

Ulemper: could not get hot water

Fordeler: One of the best prices of the hotels within walking distance of Disney, property is very well-maintained, free secure parking, nicely decorated room with hardwood floors, solid free wifi.

Ulemper: Don't have any real complaints!

Fordeler: The room was impeccable, the smell of cleanliness filled out nostrils as we entered. The beds are incredibly comfortable.

Ulemper: Thin walls, you can hear a too loud TV easily. No fan in bathroom.

Fordeler: Everything, the pool was fun. Close to everything. Had a great time.

Ulemper: I would like to see a little refrigerator in the room to keek kids goodies

Fordeler: a lot to do at the hotel and nearby

Ulemper: to far from the beach

Fordeler: I loved how comfy the bed was, and I loved how friendly the valet guy was who helped me. The food was so yummy!!

Ulemper: I didn't like that there wasn't a movie menu... when I go to a hotel one of my favorite things to do is to order a movie and relax. The tv options were just like what I have at home. So it ...

Fordeler: Service is Bad for the Price / Don't feel VIP for what you are paying for

Ulemper: Price

Fordeler: Beautiful view of the shoreline

Ulemper: We have to pay 27.00 for parking

Fordeler: Staff very friendly and helpful. Also checkout wasn't until 12 which was nice. Close to the boardwalk and the convention center. The breakfast at the restaurant was great.

Ulemper: There was no fridge in the room, not a huge deal, but if you are staying longer it might be nice.

Ulemper: Swimming pool is too small.

Fordeler: Amazing hotel, in the perfect location, with super helpful staff!!

Fordeler: Possibly the best location available in Long Beach. Amazing views across the city and along the beach. Room was spacious and comfortable.

Fordeler: Good and lots of ships nearby also close to th eager and I could walk everywhere

Fordeler: The hotel is well worth the price. Spend the extra $2.00 to have them valet for you. You have to have the breakfast buffet. It is simply one of the best I have had in multiple 4 and 5 start hotels. Superb, is not high enough praise.

Ulemper: Nothing it bad at this hotel.

Fordeler: The lobby was beautiful, the service was excellent, the location was perfect for visiting the parks and downtown Disney, and the room was big.

Ulemper: While the room was large, it wasn't anything amazing for the price.

Fordeler: We loved our stay here. Our family can't wait to return! We loved the pools, the closeness to the park (our room over looked it!) and the on site character breakfast. Also loved the bunk beds for kids

Ulemper: There is a Loud speaker in the park that they do announcements on. You could here that muffled early in AM or late at night from our room. Needs a new shower head.

Fordeler: Location check

Ulemper: Check in process issues Poor staff experience Staff look terrible, so many obese people, also too many electric scooters for over weight people. Paid for a perm view never received it and did not get any compensation.

Fordeler: Our room was larger than we expected and had a full kitchen. Best of all an excellent quiet air conditioning unit. Breakfast time was very busy and noisy with all the guest children but the food was ...

Fordeler: The room at main gate was awesome. My family enjoyed the stay during the visit to Disneyland. The breakfast and staff was great. Pool was available anytime you like to go. I recommend this place to ...

Ulemper: I would like to see digital tv signal instead of analog.

Fordeler: Pleasent atmosphere very friendly staff

Ulemper: People next door on balcony were very loud at 2 am had to call front desk.

Fordeler: Plenty of space and enough kitchen equipment to prepare a simple meal. On-site grocery store v helpful. Credit card operated laundry very convenient. Easy walk to and from Disney.

Ulemper: Hotel didn't accept my travel card which was my US currency card, forcing me to use one which incurred international fees and a poorer exchange rate. This is understandable for a security deposit...

Fordeler: Great breakfast and house keeping staff.

Ulemper: Quite a walk to Disneyland. The ART shuttle comes onsite but $5.50 per person.

Ulemper: No hash browns we're ever served for breakfast

Fordeler: the place is like renting an apartment

Ulemper: The sofa bed, not comfortable and need exhaust fan in the bathroom

Fordeler: Conveniently located and wonderful breakfast and excellent coffee and a kitchen stocked with proper utensils!

Fordeler: Our room is okay. Me, my husband and my daughter got bitten by insects- I had red insect bite on my face, my husband has red bite on his hand and my daughter on her leg- we caught a mosquito so maybe ...

Ulemper: Cleanliness of the room

Fordeler: Near to Disney Land

Fordeler: Kjøkkenet var over all forventning, helt topp. Service vennlig personell alltid blide. Nærhet til disney og andre parker f.eks Knot's berry farm.

Ulemper: kaos til frokost, siden dette er et familie hotel. Rommene har litt lite lys i og rundt stue del. Dårlig luft i rommene.

Fordeler: Nærheten til Disney

Ulemper: Støy mellom leilighetene.

Fordeler: Fuego restaurant food was tasty! We tried all the ceviches.

Ulemper: Tv looked a bit sad. Maybe a little bigger in a better location.

Fordeler: The view from the room ,central location , margaritas are fantastic, very clean room resort feel to the property

Ulemper: Nothing it was perfect

Fordeler: It was like a secluded getaway.

Ulemper: N/A

Fordeler: From the gorgeous views to the wonderful atmosphere, to the amazing food and drinks, this is one of my very favorite places to stay, and I've traveled around the world. The lovely people who work...

Ulemper: We enjoyed the fire pits, but wished the fires had been left on a little later. At 10:00, we were really enjoying the atmosphere, and would have liked to sit out by the beautiful fire a bit longer.

Fordeler: Restaurant location on the waterfront.

Ulemper: Complimentary Wi-Fi didn't work in the room and most of the TV channels were unwatchable with picture breakup. Complained and engineer came but couldn't fix it. But hotel gave us voucher for ...

Fordeler: Not much!! Now I know why they provided ear plugs in my room! We were up one night till 3 am, after a party was outside that seem never to end. Our view was the back side of a building!! What ever ...

Ulemper: Humm

Fordeler: Good location at Long Beach but be wary if you have trips planned as LA traffic is a nightmare! Lots of local places to eat if you travel along the coast in Long Beach - great service and great food ...

Ulemper: Booking costs didn't account for local taxes, parking costs and other add on fees. Food is very expensive in the hotel restaurant and is only average quality. Shower in room is average - seems to...

Fordeler: Location location location

Ulemper: Everything was great until I called the front desk to ask for a late check out. The person who answered the phone, shouldn't be answering phones. She very rudely cut me off and told me there are ...

Ulemper: The weather

Fordeler: Location is right on the water... With a fabulous view. Great food in there restaurant. They offer free shuttle rides.

Ulemper: Its always great here!

Fordeler: Room was crisp and clean. Property and view was pretty.

Ulemper: Special event affected the noise during our stay. Circular courtyard provided lots of noise from other guests.

Fordeler: This hotel was hands down amazing. The staff were all beyond helpful and kind. The rooms were clean and modern, the food and service at the restaurant were top notch. I cannot say enough good things about our experience. Thank you Hotel Maya!

Ulemper: Nothing!

Fordeler: I liked the location of the hotel and its cleanliness.

Ulemper: I did not like the service especially for valet, and the parking location of their garage. Employees were not too friendly.

Fordeler: The room was amazing, staff was super friendly! It was a great stay!

Ulemper: I didn't like that we had to pay extra for parking our car. It added on an extra $125 to the bill and I thought we already paid plenty for the room.

Fordeler: Everyone was extremely nice. Easy check in and out. Nice view. Comfortable beds and pillows. Tv was huge and can watch Netflix.

Fordeler: The concierge William was terrific

Fordeler: Modern and comfortable with the friendliest staff I have experienced. The restaurant/bar ogfered a great menu with several seating options and the food was delicious - not hotel food, I would eat ...

Fordeler: Cleanliness

Ulemper: Charged twice on two different cards, then overcharged, then told it was my card holders fault for not accepting refund when card company indicated hotel was at fault. Lost half of day of vacation ...

Fordeler: The location was good for going to the Disney Land Park.

Ulemper: The parking fee was expensive and the rooms need to be remodeled. Built in the 1980s and my room seemed to feel that way, especially the bathroom. Overall, too expensive for the quality of the room.

Fordeler: THE HOTEL WAS KIND TO ALLOW US A LATE CHECK OUT BEING EXHAUSTED WITH TRIP TO DISNEYLAND.

Ulemper: THE EXTERIOR OF THE HOTEL APPEARS OLD AND NEEDS REFURBISHING.

Fordeler: very customer oriented staff.

Ulemper: pool is to small for the number of people that want to use it and sit around it.. Not enough lounge chairs.

Fordeler: Hotel employee at front desk professional, courteous went out of his way to meet our needs.Hotel employee not only acknowledged my grandchildren but sent AMAZING gifts to our room for them. Hotel employee kept our room spotless and always k

Ulemper: No complaints at all

Fordeler: Great staff! Very friendly and helpful.

Ulemper: It's a hike down to the parking deck. Also, should have the Disney concierge there later than 7pm.

Fordeler: The location was perfect

Ulemper: The staff was somewhat rude towards me and my friends, seeming to not have the time to deal with us.

Fordeler: The water park was better than expected.

Ulemper: A little too far of a walk to Disneyland.

Fordeler: Super friendly staff. Water park fun for kids (my kids are 6 and under). Short walk to Disneyland. Bunk beds fun for kids and they provided a crib for toddler.

Ulemper: Bunk beds were a little noisy whenever the kids moved around due to the locks on the top bunk.

Fordeler: My kids loved the water area. There was plenty to do to keep them entertained. the beds were comfortable and my kids really liked the bunk bed.

Ulemper: There was no way to keep the room dark once the sun came up.

Fordeler: The property was close to Disney and had lots for the kids to do.

Ulemper: The WiFi isn't great also we asked for express service and we got the whole meal deal everytime.

Fordeler: Terrible mattress

Ulemper: The twin bunk beds and mattresses were terrible

Fordeler: The mini water park was surprisingly fun.

Ulemper: Some of the people staying there were rude.people didnot look after their little kids in the big pool.

Fordeler: Closeness to Disneyland and Resturants.

Ulemper: No breakfast

Fordeler: Close to Disneyland. Clean amenities. Friendly staff

Fordeler: We got married and had a Disney theme. Our families and wedding parties all got rooms here. The staff was so sweet to us and all of our parties. They even put a wedding gift pack in our room. It was ...

Ulemper: I'm happy with everything.

Fordeler: Clean. The workers are the best to clean your room quickly and effectively. Best location next to 5 and McDonald's. Professional staff, nice and helpful.

Ulemper: Noisy.

Fordeler: Nothing to complain about. We had a great stay for our Disneyland trip with our two kids that were 6 and 8.

Fordeler: Everything was fantastic. Room was great, bed was very comfortable. Staff were very friendly. The free breakfast you only get two options (still was very good) and my boyfriend doesn't eat eggs he...

Ulemper: Nothing!

Fordeler: The staff were incredibly friendly and helpful

Ulemper: We wished the shuttle service had at least one other drop off point. We really wanted to visit nearby Gardenwalk, but had to drive and pay for parking.

Fordeler: I loved that there was a shuttle directly to Disney.

Ulemper: The shuttle to LAX stopped running too early and we had to take a lyft to the airport.

Fordeler: My daughters liked the swimming pool and we loved the Jacuzzi and the rooms were very nice but I would love a room with a view to the parks

Ulemper: Everything was great

Fordeler: The property, the room and staff friendliness.

Fordeler: big rooms friendly staff

Ulemper: pricier than most

Fordeler: Friendly staff.

Ulemper: Room and beds were too small. Bed was uncomfortable.

Fordeler: Room serve was cheaper then going to a local restaurant.

Ulemper: The shower was not good for a family with kids. The room I reserved online said it ha a twin bed and a set of bunk beds, the room only had the set of bunk beds. Every night we went to the pool it was ...

Fordeler: Very nice room, friendly staff

Fordeler: ROOM. LOCATION. PRICE.

Ulemper: POOL A LITTLE DIRTY. ROOM KEY NOT WORKING AFTER MIDNIGHT. OR NEW KEY GIVEN BY FRONT DESK.

Fordeler: Very clean am done friendly staff.

Fordeler: Great lovation and staff

Ulemper: A bit outdated

Fordeler: Location - close to Disneyland Breakfast - great selection Clean, can see partial Disney fireworks from our room 456.

Ulemper: Laundry - Dryers didn't work on 4th floor, spend $10 in drying, until we reorted to Front desk and they refunded the $10. We tried the dryers on 3rd floor. It was better The Area - A lot of ...

Fordeler: Beds were comfortable. Parking was easy. Staff was friendly. Good location.

Ulemper: Says you can see the fireworks from the balcony, but that is no longer the case. Balcony is closed after breakfast.

Fordeler: The staff was really helpful and helped me figure out how to get to Disneyland; plus the location is extremely close to the park, so my family was able to easily walk over and leave our vehicle at the...

Ulemper: The building is a little confusing to navigate (especially finding the elevators at first.) I would also prefer curtains in the rooms instead of their wooden shutters (which have a nice aesthetic, but...

Fordeler: Fun, fun, fun! Close to the Disney staff was nice very accommodating!

Ulemper: One night we had loud guests next to us!

Fordeler: The breakfast wasn't good at all.

Ulemper: Same things,did not have variety. Same potatos.

Fordeler: Room was spacious, full mini kitchen with fridge and freezer, great seating area for dining in room. Parking was easy, staff was very friendly and happy to answer any questions. Decor was very ...

Fordeler: Great location to walk to Disneyland and the double room was a good size. Staff were friendly and helpful. Pool was good as well.

Ulemper: The breakfast didn't have much choice and was quite dark in our room.

Fordeler: The bed was comfortable. Everything was very clean.

Ulemper: The WiFi was TERRIBLE. Free, yes. But worth anything? No. Not at all. Nothing could upload or download--which made working from the hotel nearly impossible.

Fordeler: The breakfast was delicious and started at 6:30. Its walking distance to Disneyland. We enjoyed our stay here and plan to go back next time we go to Disneyland

Fordeler: Clean, cribs available

Ulemper: Breakfast could be better

Fordeler: The room was clean and nicely updated. The proximity to Disney was a plus too!

Ulemper: The halls were not clearly marked as to elevators. We wondered the halls trying to find them.

Fordeler: Within walking distance of Downtown Disney and the Parks.

Ulemper: Weird layout to get to your room. 3 different elevators: one for the parking garage, our room was accessed by a far elevator and the breakfast place was accessed on the fifth floor by yet another elevator.

Fordeler: Very comfortable beds!

Fordeler: Bed was very comfortable. Enough space in room that we could put a little cot for our great grandson.

Ulemper: Air conditioner fan never turned off. As the air conditioner cycled off;the fan stayed on. You also couldn't move any way to deflect the air flow. If we were sit ting at the desk;we would put a ...

Fordeler: Mattress was very comfortable, room was clean and bathroom was oversized. Large variety at breakfast and continuously replenished

Ulemper: I have no issues with property

Fordeler: More helpful receptionist

Ulemper: I have a Visa loaded for travel card which was accepted in all hotels and shops that we used while we were in the USA until we reached this hotel,they refused to accept that card and we had to disrupt...

Fordeler: Was good location from the Angel stadium. Staff we encountered was friendly.

Ulemper: It was right of the freeway and was a lot of noise! But the air conditioner helped with that.

Fordeler: Friendly staff

Ulemper: Often no towels at the pool. Had to ask several days

Fordeler: I liked how secure the Parking, getting in and out of hotel and access to swimming pool. Now a days no one can be trusted so it was nice needing access to enter building. And not having to walk to ...

Ulemper: Breakfast. It wasn't that it was too bad. Too many peps for 1 waffle maker. Coffee was good :)

Fordeler: The breakfast was delicious and a full breakfast. The staff called a cab without you having to do anything. They took care of everything. The room was beautiful.

Fordeler: The staff and location..

Ulemper: The furniture and the building getting old. Need renovations in the future

Ulemper: no shuttle service to the parks

Fordeler: My friend and I stayed just stayed here over the weekend for a bonding trip and we raved about the free breakfast - it was delicious and filling and the close proximity to the Disneyland park made our...

Ulemper: The only thing I found a little disappointing was that the hotel did not have bottled water to hand out to guests, we had to purchase from the vending machine. Not a huge deal. We now know what else ...

Fordeler: As above breakfast was good

Ulemper: No

Fordeler: It is a lovely quiet area with plenty of shops and restaurants close by. Breakfast was very enjoyable. Close to Metro if you want a less expensive way of getting to the different areas of LA, ...

Ulemper: The covered pool. It would be lovely if there was an outdoor pool, with the lovely Californian weather.

Fordeler: Location great. Hot Breakfast nice along with other sides.

Ulemper: Pillows could have been better.

Fordeler: Location

Ulemper: No cable, internet, or TV on arrival for the first day and night. The air conditioner was slow to respond to the hot weather. The seating area for. Real fast was in adequate for the number of people ...

Ulemper: Charged additional money for parking

Fordeler: Very nice and clean, friendly and helpful staff, very professional, good location, restaurants in the area.

Ulemper: Parking not for free ($ 15 per night), but streetparking is free between 18:00 & 09:00. Wi-Fi sometimes didn't work. Bit pricey.

Fordeler: Clean and nice big rooms. Quiet. Great breakfast choice.

Ulemper: Have to pay for parking.

Fordeler: The lady working the breakfast area helped me and another guest make waffles. Appreciate her recognizing we needed help.

Ulemper: Walls were thin. Heard the TV from next door.

Fordeler: Customer service

Ulemper: The breakfast are is to small and not comfortable.

Fordeler: Nice area, lots of restaurants and cafes near by. Excellence location and really good breakfast. Great indoor pool, paid for parking but its secure inside the property. Very friendly, helpful staff. ...

Ulemper: Not enough tables and chairs at breakfast, couldn't seat as a family.

Fordeler: Service staff good

Ulemper: The breakfast was not good

Fordeler: The staff was very friendly.

Ulemper: Extra charge for parking your car.

Fordeler: Staff was very friendly and pleasant.

Ulemper: Having to pay $15 per night for parking is a big negative! We asked for a recommendation from the staff for a place to eat dinner. The place we were sent had the worst service I have encountered in years. Food was served cold and not very good.

Fordeler: It's within walking distance to Disneyland.

Ulemper: Twice housekeeping opened our room door without knocking.

Fordeler: Great Hotel.. Right across the street from Disney.. Staff was so friendly.. Room was clean and nice.

Fordeler: Easy check in Valet parking access to restaurants and Disneyland

Ulemper: Parking

Fordeler: It was really comfortable very clean people were very nice helpful the service excellent everything right there pizza hut was great

Ulemper: Just wish it would include breakfast

Fordeler: Wonderful experience from the time we drove up until the morning we left. Room exceeded our expectations. Comfortable beds.

Ulemper: The bathroom door lock was tricky and the door would jam. Bed very firm and loud. Could not roll onto side without being disturbed.

Fordeler: Location

Ulemper: Nothing

Fordeler: Walking distance to Disneyland and restaurants.

Fordeler: Laundry facilities on each floor. 3rd floor has coffee shop and pizza hutt. Panera bread and MacDonalds just outside for quick eats. Short walk to Disneyland parks. Kids enjoyed the pool.

Ulemper: The bathroom is stinky. The toilet didn't flush well. No suger nor cream were provided.

Fordeler: Floors

Fordeler: You have to pay for parking while you paying to stay at the hotel.

Ulemper: Didn't like that you had to pay for parking.

Ulemper: Very spacious family suite

Fordeler: Walk right over to Disney properties within 19 mins.

Ulemper: Wifi didn't work.

Fordeler: Location , cleanliness & friendly staff

Ulemper: Coffee is bad

Fordeler: Faux wood flooring

Fordeler: The place was clean and update. Really nice to stay.

Ulemper: The coffe maker

Ulemper: would not accept my credit card because chip was defective..they could have swiped it

Fordeler: I wasent told there was free breakfast.but overall had a good time

Ulemper: The fact that i was put on the second floor with kids. As we are getting ready for bed we recieved a call of noise complaint from the first floor.

Fordeler: It was nothing special, beds were mediocre at best.

Ulemper: parking, value for money

Fordeler: Oscar and the rest of the front office agents were excellent in providing us with awesome customer service! Our flight and drive in was earlier than expected and he was able to accommodate us earlier ...

Fordeler: The hotel receptionist was amazing and helpful(Stephanie). We had an issue with the small fridge and went into the room to help us resolve the issue. We ordered good and offered the sitting area near ...

Ulemper: Small parking lot and could only park one car. Always full.

Fordeler: The complimentary water, how near it was to Disneyland and how quick the staff will work for you and clean the room!

Ulemper: The price was a bit much, and we had no coffee pot, and our stay before that, we had no coffee pot either..

Fordeler: front desk staff very helpful and friendly