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Very good rooms, food, staff
The hotel management and staff were excellent! The rooms were nicely appointed, and the decor through out the hotel was very nicely done.
We liked the location of the hotel. An easy walk to all the tourist attractions or a tram 100m away. Staff were very friendly & helpful.
This hotel was close to the shopping area and trams where available right outside. The staff were friendly and breakfast was very nice. Private parking available downstairs with limitations. Situated on a corner with heavy road noises with an irish pub close of proximity. No air-conditioning available and WiFi range limited. Beds uncomfortable.
A very pretty hotel, centrally located. Friendly staff
We looked the very comfortable room and the excellent breakfast. It was easy to get about to other places from there.
The staff were very friendly and all spoke very good English
Quaint little hotel close to the heart of Augsburg. Excellent restaurant, helpful and gracious staff. Nice "extra touches" like fresh fruit in our room made this a very enjoyable stay.
The staff was very courteous when checking in/out. Meals served at the restaurant were very good. Parking was convenient.
Excellent service by personnel. Room was very nice, but not fantastic. Location is good for downtown Augsburg visits. Breakfast was excellent, and plenty of bio food for eco-freaks! Noise on adjoining street with cars and streetcars! Come in the winter when you don't need the windows open! Having read previous reviews, I had requested a quiet room, but apparently the discounted rate excluded me from this possibility. Food was not as good at the evening meal as I would have expected from a 4-star Romantik Hotel. Room and service were excellent, however.
Could not get anything to drink after 10:30 hours.
nice staff, good breakfast the rooms are not very clean and nice, however they are quite sufficient if you don't have any "high requirements"
The satff is really friendly and helpfull. The room was clean.
The room was exceptionally large, clean and due to the hotel's location, very quiet As in most hotels, parking was available but tight. Few eating facilities in the immediate area.
NIce quite hotel with easy access to all types of public transport to get to central Augsburg. Nothing really to do once you are at the hotell as nearly every tv chanel is dubbed in german and not much in the hotels close sorounds
The view from the room's balcony onto the city and its surroundings, the proximity to the city center, the free "wellness" facilities, very friendly personnel, copious breakfast with free sparkling wine
Well organized, friendly staff. Expensive breakfast, internet charged separately.
Excellent hotel, good facilities. Due to unavailability of the room as reserved, a free upgrade was made to one of the superior rooms on the top floor. Restaurant is OK, waiting time is however too long. Pricing of drinks (EUR 9,- for a glass of ordinary house wine) is over the top and not value for money.
Dorint hotel was very comfortable and clean. Extra bed had been prepared in our room as requested Breakfast was excellent with hot food cooked to order. Overall very good value for money. Would recommend this hotel Was a little far from the town to easily walk there. We ate in the hotel which was fine (burgers and fries from the bar menu)
Large room quiet and comfortable
The ambience was superb, the room and view were superb. The cushions were too soft. Very very very expensive breakfast.
sauna facilities, spacious rooms no included breakfast, no included wireless, they've booked the credit card before my arrival
The interior design and decoration of the room and certainly the view of the City of Augsburg from the balcony of my room in the 9th floor. When I asked for two separate bills one of which would go on my employer's account and the other payable from my own pocket, the staff of the reception desk was very helpful and attentive in issueing both bills. International phone calls from your room are excessively costly. So be careful and think twice before you dial any number outside Germany. The thing is that the computerized phone call tracking system of the hotel does not tell you how many minutes you have actually talked. It only reveals the phone number dialed, when it was dialed, and how much charge is applicable to it.
Simple, classy hotel When paying, I believed the exchange rate used of 1.40+ on US Dollar on Saturday the 2nd to be a bad rate
Perfect view if you pick up room at higher floor facing the park. Don't take rooms on the 3rd floor - problems with conditioning/heating.
Quiet central location Mattress appeared to be a little tired
Not too far out of the centre of teh town and in easy walking distance. Very comfortable small hotel with breakfast only. Small, but fee mini bar was a nice touch. Nice garden to have breakfast in. Only one waitress on at breakfast so buffet emptied quickly and was slow to be replenished.
The attention and cordiality of the staff, the services provided (free internet, business services and good breakfast). Check out time at 11h - too early.
we enjoyed our visit--doable from the train station, nice city, had a good time.
Cleaness of room, staff is freindly and helpful bathroom is a little bit small/narrow
size of room Swimming pool breakfast no
beautiful large room with astonishingly big bathroom nothing
Loved everything about this hotel. We stayed here and took the train to Munich for Oktoberfest. They called taxi, it arrived in less than 2 minutes and only a 7 euro fare for for people to train station. Will use this hotel again if ever travelling to Augsburg. We arrived for Breakfast on Tuesday morning around 9. Sparse selection compared to 8:00am on Monday morning.
Quiet room, excellent location room was distributed on two different levels connected by an internal stairs: wardrobe and armchair was in the lower one while the bed was in the upper one
This hotel is absolutely superb. Comparing to the price, this hotel serves almost everything they can do. I had stayed in 7 different hotels along romantic road trip course, I am sure that this hotel is the best.
staff was great - they gave us each a free drink for the bar after arrival - had an outside patio to relax on - food was very good - we had a relaxing night and a very good breakfast - until 11 on weekends so it was perfect for a late departure. would stay again!!
They have Laundry service N/A
very friendly staff, adequate price level, good breakfast
comfort room, very good breakfast, free internet in the lobby, clean.
Great Hotel, great breakfast,great service, the room looks very new and clean. Love this hotel
Good Clean comfortable and affordable
Good hotel that suited my needs. Friendly staff and comfortable room. Provision of PC in lobby with free internet access. Good evening meal and excellent wide ranging selection for breakfast.
There was excellent breakfast.Rooms was clean.The garage in the underground I appriciated. No,It was good.
Got a free drink in the hotel restaurant. The breakfast was sufficient, even fresh salmon available. Ideal for ppl travelling with cars.
The huge Room and the friendly stuff as well as the food of the Chimera Restaurant that belongs to the hote.
great location - very close to Augsburg Hbf (less than 5 min by walking). staff know what guests want. nothing
Friendly staff small showers
Convenience for transportation and reasonable price. Staffs are nice.
I liked the hotel in proximity to the train station. I found this very helpful. I found the hotel clean, reasonable in cost, with a cordial and professional front counter staff.
The room is clean, the location is good if you need to travel alot, which is 30 sec from the hauptbahnhof and 3min. tram from Koenigsplatz. The reception are nice and speaks good english. Too expensive breakfast and no wi-fi at such business type hotel.
The room was a reasonable size and very clean. The hotel is perfectly situated for rail travellers, and you also get a free city travel pass for the duration of your stay (very useful when the weather's not so good!)
No bar, No restaurants. Nearest restaurants at 10 min. walking
Affordable, close to train station and clean. ;:No Air Cond. Hot at night.
Proximity to the train station the size of the beds, the hard mattress, the amount of towels given, basically it wasn't very comfortable ot stay in.
It was rather difficult to find the hotel
Receptionist was very helpful when I asked for extra towels and pillows, 24 hr bar/coffee available, free internet access Stains on bedroom carpet and seats, impossible to have a window open because of very loud street noise, buffet breakfast charged extra and expensive compared to breakfast in local cafes.
Logistic position The brakfast if not a choice. they charge immediately. the charge on credit card is dome at the arrival. people on the receipetion desk too fast.
Additionally Car Parking costs of 8 Euros
15 mins walk from Hauptbahnhof is acceptable. Free internet access. Only 1 computer available for Internet
My colleagues and I found the Hotel reasonably convenient and the breakfast enough to satisfy our needs Distance from HBF with no direct Tram route. Also lift in need of repair, temporary limit of 3 persons.
Quite good location, good breakfast. Rooms are not very well equipped, you have to pay extra for everything. There is 1 computer with internet for the whole hotel.
Unpretentious, but nice. Big room, good choice of food for breakfast. While not exactly central location, it is within easy walking distance from wherever you might want to go in Augsburg.
Close to the centre of Augsburg No
the very good value for money. Everything there was easy for access. We could walk to the city center in two minutes. Parking on the street free in between 6pm and 10am. no, everything was good.
This place have two same hoteles. I hope stay hotel near the station, but I take to hotel from far staion. Maybe my miss take.
They have a good structure and confortable rooms
Rooms are very nicely decorated, excellent breakfast buffet, good sauna and massage service, excellent value for money
Staff were very helpful and always smile. Breakfast selections are good. TV room does not have CNN station or any English channel.
The hotel was comfortable and good value with good facilities. Breakfast was good with a very varied choice. The centre of Augsburg is easy to reach by tram which passes the end of the road. The staff were very courteous and very helpful, particularly the young dark-haired Receptionist. It has a lift and small swimming pool which, unfortunately we didn't have time to use. A bit difficult to find down a small side road. Expected it to be less 'urban' that it was. The outside which looks very tired does not bely the interior, once lit!! Automatic economy lighting gives a first impression of it being very dark and gloomy. Parking is free and available on the street outside but very limited spaces. There is only one restaurant within walking distance whiich was very good ( The Berghof)
friendly stuff, clean room There was a sort of mechanical noise (presumably coming from the radiator) during the whole night. That was really annoying (was pretty difficult to fall asleep)
the room is clean, bright, quiet and comfortable. nothing.
rich breakfast, sauna and pool free of charge, definately good value for money, cosy and tastefully decorated rooms no restaurant
Nice, Quite, nice facilities, friendly atmosphere no
Courteous service, good meals I would appreciate if there was a kettle and a mini bar
This was an unexpected surprise. The hotel was situated in a quiet residential neighborhood. Very homey & comfortable It was a bit far from town, but there was an excellent tram service
Free parking, cost of hotel room, walk to downtown, very comfortable room and bath, nice breakfast....we hope to return. Night noise from street....but you can't have everything!
Room was nice Too loud
In our section, they have a system where the lights in the hall come on automatically. We found ourselves in the dark several times.
Everything - fine. Staff - 5+ Only trams nearby...
The welcome, the clean room with excellent shower, good breakfast, location
the room although in an anex building was newly renovated, very tasteful, escellent bathroom and all really spotless it is quite close to the centre, about 10 mins walk to the main square the male staff member, who was unfortunately rostered on a lot, was incredibly undfriendly and was not helpful at all. i would not recommend the hotel for that reason it lacked any cheerful atmosphere and was a coldplace to stay
Perfect position in the downtown with a very good parking just in front of the hotel, which is free of charge for the guests!!! Clean and cheap, perfect breakfast!!!
Hotel was in the center of the sites we wanted to visit. The hotel clerk was extremely helpful went out of his way to find a mechanic to repair a broken window in our auto. Parking a little tight, but hotel personnel let us park there after we checked out so that we could continue sightseeing. Cordial staff.
Only stayed one night could not find any faults
pleasant hotel staff, clean and comfortable room Excellent breakfast, free wi-fi,
nothing especially, but for other to know.. Good hotel for rate offered as an overnighter. Pleasant dining room and good basic buffet (cold) breakfast.Free internet, Free street parking. Clean spacious room.Comfortable. No reception staff available. No information provided in room. Had to telephone to get access/keys using number posted on entrance.
Great for the price. A few free parking spaces at the back of the hotel if you're quick. The walls were a bit thin in the part of the hotel where I was, but it wasn't too bad.
very helpful staff, room was small but fine for a short stay. this is not in the centre of town - so not a lot within walking distance.
Internet included as part of service. Excellent customer service.
Lovely hotel. Nicely decorated and good atmosphere. I really enjoyed my stay here. The city centre is easily accessible by tram and the route is scenic with beautiful buildings, passing the main sites. Excellent value for money. Free wireless access and reasonably priced breakfast were a bonus. The rooms are small.
Staff were extremely friendly and helpful. Location was convenient near the tram line into town, and not far from the centre. Parking was available. We were on the non-street side and found it quiet.
Nice and modern room, powerful shower, very clean hotel, nice breakfast, great value for money. Small bathroom, a little far from the city centre.
Staff very friendly and collaborative. Good value for money accomodation. Rich breakfast. None
Excellent breakfast, free wi-fi, pleasant hotel staff, clean and comfortable room with nice touches such as mineral water and chocolates.
Friendly, offering excellent accomodation, with the added benefit of restaurant attached to the hotel which was fairly priced & produced good food. Lack of english speaking TV channels. The only one was the BBC World News or MTV
It is an Hotel managed by a family so they really care about customers comfort and try to help you any time My only complain is that is little bit far from city center and you need a car to reach the main atractions of the city
Very comfortable. Nice terrace. Ample parking. The menu was not very wide-ranging.
Frendly staff very small room for a double. Set out for a single 1 set of towels 1 pillow etc
The staff was excellent and the room was great with a nice seating area. Quiet too! Free parking and convienent to transportation to the city.Great place and great people.
Very comfortable, lovely garden, tram across the street, good breakfast really liked it
We enjoyed our Stay at Villa Arborea very much. Everything about this hotel, including the beautiful gardens and excellent service was above expectations. The owners and staff were polite, friendly, helpful and certainly interested in their guests.
When we booked this hotel, we were a little unsure what to expect. We absolutely loved everything about it. The staff was absolutely incredible. We miss them already. Clean rooms, great breakfast, beautiful garden, great location (just a tram ride from the main train station). We want to come back to Bavaria again for many reasons - when we do, we're staying here.
The sitting room/bedroom arrangement is very comfortable The location which is a bit far from the center of town and it is on quite a busy road with lots of traffic and the trams running through.
everything was very good
Everything; location, staff, facilities, breakfast selection & ambiance all were superb. Will certainly return. nothing
Very relaxing boutique hotel with wonderful hosts. Stayed longer than planned.Great garden aspect. No English channel nor Lcd but who wants to watch TV? But they said that was a glitch and is being fixed.
The staff were excellent, friendly, and professional. The facilities and grounds were attractive and nicely maintained. Breakfast was great with a variety of foods offered. They even offered to cook eggs and bacon for us. The location is a bit tricky to find, but it is a quiet, lovely place to stay.
All that previous reviews said and then some! The staff couldn't be more gracious, sincere and helpful. They were an absolute delight as was everything about the hotel itself. It was very easy to get to town in a snap with the tram running right in front of the hotel. Every convenience possible. The garden makes for a lovely retreat and oasis. I couldn't be happier with this choice of hotels and would most definitely stay here again. In a beautiful, peaceful neighborhood. Not a thing!