Villavicencio Hoteller

Staff was very nice and helpful. Some training would make this a top tier getaway. Wyndham has a gold mine here but needs serious renovation and investment in infrastructure and staff to take this to the next level. Golfers would like the facility. Beautiful views of mountains and Savannah. Can't believe Wyndham would put their name on a facility with deteriorated facilities. Look like they haven't touched the details in years. Although, we heard the place will be under new management soon. The facility is nice but the infrastructure needs a complete update. Paint, stucco, caulking need replacement. The pool is nice but there is very slippery tile in and around the pool - completely unacceptable. I was constantly slipping while trying to keep my 2 year old from doing the same. This would have shut down any resort In the US. I Wouldn't be surprised if there are pending lawsuits.

They give us the room at 10 am without any additional charge. That was really great for us since we only stay the night Staff wasn't so nice