Staff kindness and availability
Bad service in the bar! Bad information to the parking!!!!!!
Excellent position in the center with all the usefull transport connection nearby the hotel:bus and airport shuttle. Quiet and cleaned rooms, i really had a good rest. Very good and rich breakfast with a quiet atmosphere. You can also reach in 15min the famous beach Samil by bus. Unfortunatly staff didn't speak good english nor french or Italian and they were not availble to help for city information as simple indication on how to get somewhere. One of them replied me that this was not a tourism information point!! From my point of view ,this is unacceptable answer from hotel staff.
Breakfast was excellent No
Breakfast fair to the price. The room had windows facing the court which had a roof. The room was very hot and the aircondition was not started from central. it did not help to open the windows to the yard. Get a room facing the street.
I like the location. The breakfast buffet is very good.
The general ambience was good, it is a pity the bar closed at 2359 for residents when there is a night porter. On my second night, at 1800 another guest was booked into my room and entered whilst I was in the shower. Poor administration I think. Also, why do the chamber maids not check to see if the basins are not blocked or the water is slow to run away. It is the sign that the service is not 100% and is why I have classified the hotel as "moyen".
Location & helpful reception Noisy water pipes & elevator. Poor breakfast.
Very good location and good standard for the cost. Very comfortable bar facility Doors closed a little loudly so a problem for late arrivals
Comfortable-excellent beds and rooms. very helpful receptionist. car parking available. good location for restaurants and just at start of shopping district
Very comfortable room with excellent beds. Great view from the 6th floor balcony. No English spoken by staff and no English channels on TV.Not even CNN or BBC news, however we did not go away to watch TV
good service, friendly staff too noisy...
Location good for shopping finding the parking area
The location and the staff Very noisy.
Large balcony outside my room with great views. There were only net curtains covering my window and I was on the 8th floor overlooking the hotel's neon sign. No mini bar in the room.
convenience of location in Vigo woman desk clerk not very personable
I booked this hotel as it was very convenient for the railway station as we needed overnight accomodation while travelling by train to Portugal. Arrived late and left early and found a good selection of bars and restaurants in the immediate vicinity.
I stayed at this hotel as part of my tour of Northern Spain. This hotel was by far the best hotel on my trip beating three other 4* hotels hands-down. Very friendly staff and a clean & comfortable room. Also free private parking out front. I can recommend!
Rooms are lovely, and restaurant was very good
Location. Not very clean, nor friendly. Doesn't seem a 4-star hotel.
This hotel is a good clean hotel, with a large room. It is comfortable, and the price/quality ratio is good. Breakfast is resonable. I liked the fact that there was a good parking that was free.Internet connection was reasonable. Only stayed one night for business, so it was ok. I did not think that the staff was very friendly - they were just ok. Although the rooms were big, they were noisy, and at 4 or 5 am, I woke up with noisy neighbours. The walls of the room are thin, and we could hear them speaking loudly in the corridors and when they reached the room also. It is not in a "nice" area of town - but ok, if you have a car to move around
The price , The free park, near beach ( 1,5 KM +/-). I have staied in several hotels in Vigo, and for th price they charge me in August and for the location I'm definitely a client for future.
A large modern comfortable hotel. Room was enourmous and bed comfortable. Food in the restaurant was ok but restaurant was little used by guests. The location is not ideal for visiting the city centre, where driving and parking is nightmarish even by city centre standards.
Was very pleased with this hotel. Rooms were comfortable, large and very clean. My teenage son left a mobile phone in his room, and the reception staff immediately phoned to let us know. As we were not able to return to collect it, they promptly sent the phone to our forwarding address, which arrived the very next morning. No complaints whatsoever about this hotel.
Comfortable hotel helpful staff. Easy parking No restaurant and rather far out but taxis were not expensive.
The hotel staff were very helpful and sympathetic and when we left things in our room they sent them to us in Madrid the next day.
Beach in front of the hotel. No parking available at the hotel, had to leave the car 1.5km away
Food in the town was excellent
The view from the 8th floor is great; Design; Very clean; Very calm. Some tv channels had bad reception; I had to pay 10,55€ to park the car in a nearby park for a night because there was no other choice. The room was very small. The wireless connection was very poor and disconnecting all the time.
Good central location and very well kept facilities. Excellent breakfast buffet. Road works make access difficult but this is not their fault and will finish
English TV program
in general I like all no
Zenit Hotel was good. Staff was co-operative. Breakfast was good. Overall everything was good.
Nothing in particular but then nothing really wrong either, about what we expected The reception staff - not very helpfull - just did what they had to and nothing more. Poor response to questions re issues outside the Hotel. Seemed to always be on the telephone
Good price, close to the train station
The staff was really good and the room really clean. The facilities are quite good. The heating system makes noise and at morning there was a lot of noise specially from people that cleaned the rooms.
Good behavior of staffs, cleanness, facilities, view,... just interruption of wi-fi.
Clean Quiet Good TV package Expensive breakfast Parking is limited in number of places and very expensive
The Receptionist at Hesperia Vigo Ms. Olijia was excellent, very helpful with good english.
The hotel is awesame!!! Only one thing, our closet was a little bit dirty from outside. If you stay in 5 star hotel, it could not happens! But the rest of our room was perfect, so we had forgotten really quickly..
The location and the room
newness & style of rooms also the balcony was superb as was pool & spa although is very new use of more Hotel english literature would have helped my stay however it was stil very enjoyable
Too much money for everything No everything came with a price tag to much money
good location One disrespectful member of staff - misunderstood politeness for intrusiveness
Located very well near port and city centre. Despite my lack of Spanish and the receptionist's lack of English she managed to indicate where to park the car and ensure the parking ticket was stamped in order to get the appropriate discount.
Very friendly and helpful staff. The position of the hotel was ideal near Vigo's port and the city centre. The room was reasonably spacious and extremely comfortable, and I appreciated having a wireless internet connection. The only disturbance came from construction work outside, but this wasn't the hotel's fault.
the staff is polite and the well situated. free internet. too noisy... breakfast is really poor. expensive parking close to the hotel. because of the works on the street, complicate to find.
Central Position, staff friendly & helpful no tea making facilities in room and no lounge in hotel
Hotel Nautico is a small, nice hotel, situated very close to the port, marina and the old part of the city. The shopping district is also within a walking distance. Vigo is a pleasant place with friendly, though not English-speaking, people ;) The best of all was a visit to Islas CIes - absolute paradise on Earth.The Hotel is very clean, quiet and the staff are very friendly. The staff at the hotel do not speak English but, believe me, they are absolutely communicative :)
Friendly, helpful staff - despite not sharing a common language. Some rooms are rather small - but clean and comfortable.
L ' estrema vicinanza al porto. La camera abbastanza spaziosa e confortevole, wi-fi nella stanza. / Hotel is just a small walk far from the harbour. Rooms are spacious enough and have wi-fi.
Proximity to waterfront Hotel signage was tiny..... very small name on building.... easy to miss
Very helpful and friendly staff. Location. Dont bother to get breakfast there. Really nice cafeteria just in front of the ferry to Cies Islands' jetty. Very old rooms. Unbearable bed. Really old. Very noisy hotel, could hear even when other rooms open the tap.
Luxurious hotel with large rooms and balcony with beautiful views and convenient to Vigo. Hotel pool ponly opens at noon
Small, correct, very calm, well located 5* hotel; Free parking; the staff was professional and very interested to help What's for the ambient music in the hotel corridors during the night? (it’s noisy when everything is silent)
It was a nice treat, a lot more than what I would pay for 1 night but it was worth it! The breakfast was fantastic.
nice good hotel, good food excelent room free internet very good hotel little expensive, there might be a party during your stay this can be noisy
The rooms, the views, the meals, the service... everything!! It's just gorgeous and well worth paying that little extra for a special treat!
The hotel is outstanding. Once we got there we could not have been more satisfied with the setting, the facilities, the food, the staff. (Even if we did have to change our room to accommodate King Juan Carlos and his entourage.)
The service, the people there were extremely helpful and really nice to talk to.The bedrooms were fab as well, although not cheap if you choose the ones with the seaview. Beach at the back is not very nice, but there is one not far away - 5 minutes in the car
The facilities and the room service.
Comfortable beds quite place, good breakfast We were waiting1,5 hour for check in due to cleaning of our room so got rooom st 16:30 the day we checked in. The staff in reception was joking from us saying first ať 15:00 then 15:20 etc- this was really unprofessional not matichinf 5* level of service. The WiFi has issue to connect with Apple devices so my iPad and iPhone were mít working all the time
Beautiful hotel in a quiet location overlooking estuary. room with a view & balcony elegant surroundings. excellent restaurant friendly staff
Comfortable Not adapted for handicap
central to city thought staff could show a bit more life at reception,cleaning staff very pleasant
Parking was scarce and they usually run out of it althoug it is included in the services
Well situated , right in centre and next to the big store El Corte Ingles
Location, Location Location We could hear some noise from WC's of some rooms
Good location - close to city center (shopping, busses, trains etc.), on a quiet street. There's a free wi-fi access in all rooms. Rooms are cleaned every day. The most annoying things are: terribly noisy water installation and rather poor acoustic isolation of rooms. If you have small children mind that there are ca. 10 steps to climb from the street (no ramp), lifts are extremely tiny (2 people with a suitcase fill it up completely) and windows in rooms are low and can be easily opened by children.
All the staff I met were friendly, extremely helpful and courteous. The primary breakfast room is a little on the small size, I think it would be beneficial for the hotel staff and the guests if the primary breakfast room was changed to the front or larger part of the restaurant area. This would improve the seating choice for guests and give staff an opportunity to clear away without having the next guest waiting to be seated.
The breakfast not up to standard, reception staff not friendly.
it's location which is near the Gran Via and El Corte Ingles. The breakfast buffet was good. they only gave 1 pair of toiletries and we were 2 persons in the room. We chose a non-smoking room but when we get inside the room, we can still smell the stale smell of tobacco and so we have to partially open the window the whole day to freshen up the room.
Everything was perfect.
cheap not immdiately in the city center.
request non smoking room without any smell, very good. also very clear. I stay in Hotel Mexico in end Sep approx 12c at night but no warm air for that moment, feel a little cold.
Good location, good facilities for a 3-star, notably free wi-fi internet and good air-conditioning. Would recommend a fresh coat of paint and duvets instead of blankets - easier for all. When I first opened the bathroom door it smelled of stale urine. However after running the air-conditioning for a while the smell cleared.
A littlebit rundown. No noise isolation in the rooms.
Peacefull and good contacts to airports even early in the morning
location,spacious rooms,friendly staff
The bar and friendly staff The room was and felt very dirty, probably needs a refurb
Good comfortable hotel. Lots of excellent restaurants which we used for evening meal and breakfast Breakfast was expensive so had our at a local restaurant. Poor knowledge of Camino, which was the purpose of our stay
The staff were completely unobtrusive so we could come and go as we pleased. We had a sea view and this was truly spectacular at night. A bit noisy but we were in a busy city and expected this.
Very little This is not an hotel. Registration is confusing - it happens in the next door electrical goods shop, which closes for lunch at 2.00 pm. The rooms are small and barely furnished; the bathroom is down the hall. It is noisy and very spartan. The only thing going for it is the price.
simple okay if you just wanted a bed for the night
I liked free wi-fi in the room, the location is rather good, it has all necessary things, and the price is very reasonable, the people from the hotel were nice It's hard to stay if you don't know spanish, as people in the hotel don't speak any other language. It was rather hard to find the reception of the hotel, as it's situated separately from the apartments, which are not on the ground floor, but on some higher floor in the building. i would recommend the hotel only to those who speak a little spanish.
Central location. decent price/quality relationship. Rooms are msmall, modern and clean. TV in Spanish only. The rooms are located in the 3rd/4th floor of an inner city apartment building. Not adequate for older and handicapped person, as there is no lift. Reception by the owner of electro shop next door, available during office hours or on prior notice only.
This was a good backpackers' hotel that was well placed for my pilgrimage walk to Santiago de Compostela. The room was comfortable. The lack of a lift (Iwas on the fourth floor).
Free parking, and really near of the city center of Valencia.
The hotel has very low comfort! It is an old construction without any kind of soundproof between bedrooms. In the morning it seems the other guest are having shower in your own bed. Simply not recomendable! Improve soundproof between bedrooms.
that i was not charged for the use of the internet and the room was very quiet and comfortable no