The staff was so very friendly and helpful. The rooms were very comfortable and spacious; nice seating areas throughout the hotel; excellent location for wandering around, shopping, eating, and public transportation.
They overbooked the hotel and had no room for me despite me having prepaid. Then they sent me somewhere else that was homey, but certainly less expensive. So I ended up paying more and getting less. I would have preferred they refund my money and I find another place on my own.
beautiful location next to forest quiet lovely restaurant fair price numerous walking and biking trails start from the hotel needs better wifi options
The spa area was exceptional, one of the best (for a hotel). Front desk staff was very nice, professional. I would have expected that size room in Rome but not in Stuttgart, room was very, very small- hard to move around (for one large person). Thinking I got the internet special room, there weren't a whole lot of folks staying at the hotel- would have been better to save the old hotel section for over flow (not to a new customer, 1st visit, with a less then full hotel). Could have done a whole lot better closer to my conference for 100 euro, in my mind, this was a 50 euro room with 100 euro price!
The staff was extremely helpful and accomodating. The restaurant was absolutely excellent as well. It was an excellent value for the price
Intimacy and good restaurant. Very, very small room and remote location with few possibilities for transportation.
Fresh air, good and chip food, nice employers, clean rooms, close to airport Restaurant is closed at 10 pm
Very helpful staff. Booked a double room, one single bed and a sofa bed does not make a double room. Reallocated a proper double room later in the day but hopefuly not at the expense of some other guest.
I absolutely loved the breakfast at the hotel! It was the best breakfast that I have ever had at any hotel. There were so many different types of delicious bread. Everything was so fresh. The staff at the hotel were all extremely friendly! It was about a 15 minute walk from the train station, but that wasn't too bad. The hotel was located near a shopping centre and was on a lively shopping street. Yet, it was very quiet at night.
Breakfast. When I returned from dinner on my first night my room door would not open, no night staff and no emergency telephone number. I had to sleep on the floor in a friend's room for the night - lucky I had a friend otherwise I would have had to sleep in the corridoor! On the second night when I returned, my bedroom door was wide open (I had made sure it was locked when I left). Nothing was missing but the lady on teh desk told me I was lying and she had personally checked when she left for the night. When I came to check out the lady tried to charge me full for the night when I had to sleep on the floor!! In the end I had to argue for 5 minutes to the point where I paid for the breakfast for that night and full for the 2nd night. Shocking.