Zagreb Hoteller

Excellent value, very spacious room, close to everything. Staff at front desk extremely helpful. Top 5 breakfast experience.

It was very crean room and good enough space for us. The breakfast was also fine. The receptionist was very kindly. And the rocation is great. We could walk to train station and old town as well. (little bit far from bus terminal, if you have big luggage.) The elevator is small. We needed to carry our luggage, even 4 stars hotel.

The professionality and the friendliness of the staff. Breakfast is also very good and with a rich diversity. The air deodorant that is used overall and also in the rooms. This is problematic for people with llergies or breathing problems.

staff at the reception was not very friendly and the head concierge was so, so. Our luggage was delayed and did not arrive the same time as we did and concierge was giving us wrong information regarding the delivery of the luggage. He called the airport and told us that the luggage is on the way to the hotel and will arrive in half an hour. one hour later it was still not delivered, then ho told us it will be fifteen minutes. After half an hour he said that luggage is on the way to our other destination-3 hours away. We wasted half a day waiting and now new information. We left and when we arrived in our hotel Monte Mulini in Rovinje, we were told that the luggage did not arrive and that in never was delivered to Zagreb airport. Concierge at such an reputable hotel as yours should never mislead guests and be sure what is he conveying IS the correct information. We lost lot of time of our precious time in Zagreb waiting around.

Everything. Very luxurious accomodation, friendly personnel. The room was amazing . On top of it they have an incredible kitchen for breakfast, lunch, supper and daytime snacks, big thumbs up to the chefs.

very nice spa and wellnes, comfortable room and nice bathroom little bit complicated checking out if you pay cash in Euro.firstly you have to exchange money to local money and then you can pay your bill.

Efficient and friendly staff; clean simple surroundings; close to airport; the meal we had at the hotel restaurant a few minutes walk from the hotel was probably the best meal we've eaten in Croatia - and we've been going there for four years.