Stuttgart Hoteller i Stuttgart-Mitte

had very high expectation from it before we arrived due to its history & the introduction from the guide book. unfortunately it turned out that we only liked the location of it. the management. stayed there for two days. toilet paper was almost out in the first day, but no additional was added. we had to ask for it by ourselves the next morning after running out of it. The heater didn't really work in the first day, either, even though it was fixed the next day after we notified the front desk during the night. The guy taking care of the problem at 4:00am after we were awoke by the cold temperature didn't seem to feel sorry about the situation. maybe we were being too polite during that time? obviously something wrong with the management of this hotel.

Nice room design. Good reception team There is no place to held a meeting with guests in the lobby. For a hotel of that class the lobby is poor. There a special stage in the lobby reserved for VIP customers. This is not good.

Location is very good near the main station Price very high, they asked for more money to get a twin bed room instead of Double.

Central location. The Steigenberger Graf Zeppelin had lost my booking/reservation. It took me 30 minutes to check-in. When checking-out reservation was lost again. Amazing for a 5-star hotel: no room service from 10pm to 6am.

Location near the train station is very convenient The wifi is a ridiculous joke -- very slow, drops constantly, and when I asked the front desk attendant for a room with good service, she put me in the room furthest from the server. I had to stand in the hallway to reconnect, repeatedly.

breakfast and the bar we asked a no smoking room and received first one with a very bed smell, and after we received a room without heating, near the heater was a broken glass(hidden)?

Very clean, updated bathrooms, beds were comfortable, staff was very helpful

Comfortable hotel with good facilities. Helpful staff. Air conditioning didn't work, so room very warm. At 250 Euros (excluding breakfast) it's ridiculous that you aren't offered free internet access (this is charged separately).

Early closing of Café Espresso

the pool and sauna were not comfortable and big enough for the such big hotel

Piano bar long walk to second bedroom block

traditional design Rooms were too hot you could not open window as traffic was very noisey,no tea or coffee facilty in room, hotel resturant was closed most of stay

The hotel is very close to the city center, train station and shopping malls Service could be better if hotel room is served with free tea and coffee maker.

I chose the Kronen for its proximity to the main rail station at Hauptbahnhof. It is also very close to all the main shopping and tourist areas. No free wi-fi internet. Ridiculous for business people and general travellers in 2010 not to have this facility