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Great Location and very comfortable. Large modern rooms and friendly staff.
Room service Reception not very friendly. Location of the hotel is not good.
The price we paid for a five star hotel was an absolute bargain. We stayed for 5 nights and can have no complaints at all. Location is excellent - it was handy for the city centre, the main station and the underground. Rooms were spacious, very quiet and immaculate. I really can't fault it.
spa area cost of water!! I do also think that the rates are very expensive
everything - superior hotel, exceptionally friendly and helpful staff, faultlessly clean room good facilities.
Absolutely perfect service; friendly, knowledgeable, timely. Concierge even programmed our rental car GPS for our trip to the airport!
location, comfort and smiling face of staff
It was the perfect choice. Everything was fine.
the staff at check-in on April 30th was very helpful, available and smiling. everything was on the top of excellence: spa, massage, room, a few steps from city center, closed parking, and the best buffet breakfast I ever seen. I will definitively come back! the staff at the check-out on May 1st did not pay attention to us, not even a smile, very cold and not interested in asking us if we had a pleasant stay. I felt like I was not an interesting customer because I had a good deal on internet. it was sad to leave like this after a so beautiful (too short) stay.
service and staff and location
The morning buffet, the wine store, staff and the room. Location was excellent.
Very clean, updated bathrooms, beds were comfortable, staff was very helpful
Excellent location, great views, luxurious property, and very helpful staff.
Good Location, Excellence Service and value of money.
The location is excellent - a 10 minute walk to the train station and situated facing onto the Stuttgart Schlossgarten adjacent to many historical sites within an easy walk. The staff were friendly and helpful almost beyond belief - possibly the best I have experienced in my travels. Excellent breakfast service with a dining view over the grounds of the Schlossgarten. Internet access is very expensive (27 Euro for 24 hours access). The room was rather small for the price.
breakfast and the bar we asked a no smoking room and received first one with a very bed smell, and after we received a room without heating, near the heater was a broken glass(hidden)?
Very helpfull staff, lovely hotel, ideal location The only thing that I can really fault is from the outside it's not the most attractive hotel, but I don't suppose there is much that can be done about this.
the service is outstanding the hotel is a bit dated
The staff was helpful and kind. The location was wonderful. I was hoping for a bit more luxury from a five star hotel.
Kommer du til Stuttgart med fly eller tog kan du ikke få et mer sentralt hotell. Det er bare å trille bagasjen fra toget og rett inn på hotellet. Selv om hotellet ligger "på jernbanestasjonen", er det godt isolert og ingen generende støy. 2 min. til byens gå og shoppinggate Kônigsstrasse. Gratiskort til S-bahn (flytoget) m.m. i den tiden du bor på hotellet. God frokost, frukt, div.egg, bacon, pålegg,frokostblandinger m.m.
Meget sentralt I stuttgart. God frokost.har bodd på dette hotellet I over 20 år.
Bodd her ofte. Sentral beliggenhet og liker at det er lett å komme frem uten å bruke transportmiddel. Store, gode rom. Bra frokost. Betjeningen er hjelpsomme nok, men kan virke litt uforskammet hvis du ber om noe utenom det vanlige.
Nice and clean budget hotel, 10min walk to city centre, train station, etc No elevator, at least in my side of the building.
Comfortable bed, shower in full working order (not as commonplace as you might think), everything very clean, staff friendly. Room was a bit cool, but only for sitting (OK once in bed).
Very homely, spotlessly clean, excellent food (breakfast) in a good position for shops, theatre and galleries. Friendly staff.
Hotel near the center the singles rooms are too small, and the doppel rooms are very uncosy. There is any elevator.
Not much at all No lift,small room,blocked drains basin and shower.
Location. Modest scale (non-chain). Problem with room key