Siem Reap Hoteller i Phsar Leu Area

The staff. Although the staff tried, it just didn't work for us or the friends we made reservations for. The staff was good but too many things were wrong with the hotel. It started with no double bed rooms available but we got one the next day so it was ok. Next, no pillow cases on soiled pillows. Next the air conditioning didn't work which they fixed to just ok performance. Then the door lock wouldn't lock unless I started to close the deadbolt from the inside. Staff tried to take care of it too but a few days later the same thing so we just lived with starting the lock from the inside. We had a problem for several days getting washcloths and toilet paper on one day. There was mold in the bathroom along with a lot of soap scum in the shower area. At night the area was relatively quiet but dogs barked during the day which is no fault of the hotel. Next time we visit Siem Reap, we will stay elsewhere. We have been to Siem Reap twelve times.

Friendly staff, dinner in restaurant was good and not expencive, nice hotel - big. The rooms are not expensive, good value for money. I had a jacuzzi (I think it's named that way...) very inconvenied to take a shower in it! Housecleaning doesn't clean - clean (superficial cleaning). A couple miles from city.