Effective but unobtrusive staff, clean rooms, capable restaurant (good solid food, if not gourmet). Excellent location ten minutes walk from the main square. Could be a little noisy outside, but room soundproofing was pretty good. Sibiu is a nice town for a short break, perhaps not for a long stay.
excellent staff, good location and good value for money
the city casino
location is really good, next stept to the pedestrian area; book online because the prices at the reception are at least double; free computer in the lobby; the reception can provide city map the spa is open until 18:00 and closed on sunday
Location Suites were much smaller than those displayed on the website - you may wish to check your pictures again. There was no laundry service availiable because 'two staff were off for christmas' - not really good enough.
The general overview of the rooms and the hotel, as it is newly refurbished. Very well positioned in the city centre The quality of the reception staff
Nice hotel, completely renovated. Very close to central Sibiu. Safe parking in front of the hotel and good breakfast buffet. No complains
The staff very friendly and attentive. The modern furnitures and the location in the center makes the stay to enjoy. On saturday evening arrived a group of tourists and pitty it was not possible to get a snack in the restaurant.
the open bathroom
Very clean and modern.
A male receptionist received a complaint professionally and did everything within his power to rectify the shortcomings of his female collegue. He also offered and organised packed sandwiches, fruit, fruit juice, coffee for a 04:00 am departure. Very commendable! On arrival the services provided by a female receptionist were very poor.This lady's atitude and lack of customer service training does not give the hotel a good name.For instance, she has not recorded that the suite was occupied -therefore the room was not cleaned until 17:00 hrs when prompted, the suite required two security keys for electricity only one given.
great design and luxury room, right in Sibiu's old town center, modern pool and sauna, good buffet, polite staff room service not working prompt
The entire old atmosphere of the hotel. Warm and cosy The breakfast. It's true, there were a few guests. But even so, they shoud pay more attentiont to this service. Food from the previous day on the table.
excelent location, good food,
Great location and old world style.
Hotel was very clean. New furniture. Comfortable bed. Check in - check out super quick. Staff was nice.
I did like the room, it is big enough, the bathroom also and the furniture is kind of a new one. The carpet in the room was absolutely a disaster, it is a must to be changed. Also maybe a bigger TV would be better.
Breakfast was delicious, served with a lot of care. Staff was very polite and useful. Location was great being next to Dumbrava and the parks around. A place surrounded by elegant vilas, nature, where to breathe fresh air and recharge your bateries.
The location was great, in a quiet area of Sibiu. I appreciated the quality of the rooms The breakfast was not so great, few options.
the comfort and location
Useful & friendly staffs, excellent location, clean room, good breakfast!
A nice modern hotel with a good location
The stay at the Ramada Sibiu was a great time and the location you can not expext better. None
great views of Sibiu from the rooms you can still smoke inside public places in Romania!
Space, location, and services. I would like if hotel reception had all possible information filled in on booking form when we arrived. Then only passport number and signiture would have to be filled in. After a long journey, my first priority would be to hit the shower.
the breakfast was really good with a lot of choicces and international food. We had a little problem with our room. staff gave us a card from a room which was already occupated. but fortunatly, they solved the problem in less than 10 minutes.
perfect location, perfect service, would for sure be happy to return
excellent hotel, modern, comfortable terrible food
Good-sized clean rooms, pleasant view, windows can be opened, breakfast room on roof with a view. Lobby design
Excellent welcoming with friendly and efficient staff. Extremely comfortable beds, very quiet hotel, excellent restaurant for evening meal and breakfast. Thoroughly recommended and only 10 mins walk from a lovely town centre.
breathtaking view, breakfast choices, comfortable beds, room design, free internet, value for money, no wi-fi
Friendly staff, nice and clean rooms, good location. The city view from the restaurant is so great. Unfortunately the food in the restaurant is not so good
Spacious room, quality of internet connetion in the room, attitude of front desk personal (those on duty on Dec.7,8,9,2008), cleanness, location Hotel facilities booklet was not available in the room. Parking appears inadequately small to the hotel size. It appears that -if the hotel is booked- there might be parking issues. A/C was well functioning; however natural ventilation -if desired- is only possible via 2 tiny windows, while the big windows are parmanently locked.
I think that the retaurant of the hotel is one of the best in Sibiu
We both found the hotel one of the best we have stayed at. The staff were very friendly and the breakfast room on the 11th floor was excellent.
Restaurant has a good view, and breakfast was well satisfying. Reception desk was not so friendly.
Modern and Clean Room. Great bed, comfortable, modern bathrooms, flat screen. Everything up to date. I did not like that in the SPA area, after paying a good price for the room, you have to reserve the Jacuzzi, Sauna, Etc and pay extra for it. The SPA is very basic and should be available upon demand, included in the price. For this reason we did not use it as it was inconvenient ...
brand new, clean, smart modern decoration,great breakfast. staff was very helpfull, I needed special help as my passport was left in the Bucarest airport, they were very helpfull in fact eager to help . only the fact that we had to stay one night, I would have stayed longer, nice town great hotel
it is probably the best hotel in Romania, comfortable, luxury, great spa, clean, nice location, excellent romanian restaurant.
The lady who checked us in and helped arrange our visit into sibiu was excellent - Location to park was excellent The lady who arranged transportation to get us from Sibiu to Bucharest was either not sure of herself or arranged to have a car take us, while quite nice and polite, - we felt that this was our worse experience in Romania - we felt that we were gouged financially - paid up front 1.5-2 times what the rate should have been.
hotel ok, restorants ok They are making fake offers. There is no VAT, no taxes on the offers. There are too expensive for their location.
The hotel interior design is very nice and the romanian restaurant is very good with decent price. The bathroom is small but the worst was the cleaning of the rrom. The room has not been cleaned for the all three day we stayed. I found a peanut from previous customer on the floor near one of the sofaa on the first day and this peanut was still there when we left. This mean the room has not been vacumed at least for foor days. Similar issues with our bed sheet. Our bedsheet were not changed during all our stay despite. To summarize, the hotel is nice but the house keeping is poor, not to the standard to a 5* hotel.
The Spa was excellent, and the staff there were very friendly. The hotel restaurant, called the Versaille, did not have a professional staff. When my friend and I entered the hotel the first evening, and were dressed for a hiking trip, the staff seemed to look down on us because we weren't dressed formally, but there was no dress code assigned for the restaurant. I mentioned this to the front desk at check out, but it didn't seem to matter to them.
The service was quite good. The spa is very good and I recommend the restaurant Versailles, good french cuisine .
very good servcies, very good breakfast, excelent restaurants (especially the Romanian food one), very profi staff nothing
very good staff and it's very easy to find the hotel.Hotel's signs on all the road.. no
Free spa area, polite staffs, spacious room, quietness. The staff who checked me in was kinda unprofessional. She asked me for 4-5 times that I need to have another confirmation than the one I had from booking.com. It was kinda annoying because I already answered for the 4-5 times. Then in the end she realized that she searched my name in the database using my last name in the column for first name. That was the only unpleasant experience I had.
Gym is open 24h open
Very quiet, clean and businesss like hotel, very well located and modern looking.
The hotel has a very good position. You have to walk for only 3 minutes and you are in the center of the town. The room was also very clean. The breakfast could be more varied for what it costs. There was an unpleasent smell at the bar of the hotel.
The room is very clean, like brand new. The bed so comfortable, location is excellent. The price not include breakfast.
The room was clean, nice. I asked online for a room with mountain view but got one facing another hotel. Also, the room has no carpet and, without slippers provided, the floor is cold.
with Ibis you can not have bad experience wich is very important for me. Second - all the time very clean and very profesional staff.
Exceptionally good value for money. Nice hotel in quiet neigbourhood, a 15 min. walk from the city center (which we could enjoy from our window).
Excellent hotel. Brand new and beautifully decorated. The hotel staff were excellent and spoke perfect English. Very cheap hotel considering the standard (akin to UK 4 star). Plenty of onsite car parking - highly recommended
A handy location just a few minutes' walk from the city centre; friendly helpful reception staff; good buffet breakfast with freshly cooked omelettes; spacious modern rooms at an excellent price. CNN on TV for English language news. No complaints whatsoever for the price. In the past I've paid a lot more for much less elsewhere.
The room was very clean and comfortable.
The staff is very friendly and the rooms are well equiped the breakfast is not sufficient
Close to the city center Small parking
We are a mature couple from Bucharest. We like the hotel because is clean and modern. The room is spacious, elegant, clean and the bathroom is very large. The hotel is situated in a still area and nearly by historic centre of Sibiu. We don,t like the breakfast room, the layout of the tables. It's not a pleasure to stay, at the same table, together, with other six or maybe eight outside persons. It's better to stay maxim four persons at one table. There are one sugar basin in all breakfast room and the quality of the preparations (cheese, jam, sausage, cookie) ,wasn't so good unfortunately.
The room and bathroom was very clean and had much space. Nice descent interior. Good Value for the money, will go there again next time!
Personell very friendly, huge rooms... littel bit hard to find
everything was ok. hotel is located at mainstreet, therefore it is not silent. Hotel environment is not nice
service 24 h washing liquid smelt ugly
The staff was very helpful (I had made the mistake of booking a double instead of a triple room and the problem was solved very quickly). The location (next to a main road) is very convenient and the access very easy, for those who just spend the night when traveling. Parking is free and the space is very generous, unlike some fancier hotels located downtown. The rooms next to the main road are rather noisy, especially during the summer nights when the lack of air conditioning forces you to open the windows.
The rooms are big and clean, very good breakfast. Location. If you do not have a car, you will always have to take a taxi. Also the view from the hotel room is not so nice.
Nice and new look&feel. Very cheap rates. Seemed a bit strange that I knew more about hotel etiquette than the staff.The front desk were confused when I wanted to leave my keycard there. When I asked for it back they had to regenerate one, since they have no designated place to store them, they just put it in the blanks pile. The "Please clean my room" note has no effect after the cleaning staff makes their first and only tour of the floors in the morning. Wireles only works in some areas, I got a short cable and had to crouch close to the outlet in order to get internet access. The hotel is across the street from a cash-and-carry, and the area is under development for offices and other businesses right now. Quite far from the city centre too. The shower was almost functional.
The room was very spacious and the bathroom as well. The staff was very friendly and helpful. The buffet breakfast was extremely rich in choices :) The hotel is located near the exit of the city (across the street from Metro) and the city center is a bit hard to reach without a car. There is a bus you can take every 30 minutes near by. If you are looking a hotel to stay in the city center, you should chose: Ramada, Ibis, Continental Forum or Imparatul Roman
personel - wery nice, breakfast - a wide range, internet conection
The room was clean confortable and the place is quiet, I like it that way. Breakfast did not offer too many choices, but the food is of good quality. I highly appreciate the local cheese included in the breakfast. Apparently the cleaning staff did not revisit the room during our stay.
We got a smoker room (a fact not advertised) and when requested a replacement we were told that there was no other room available and the best they can do was to check us out. The carpet in our single/double room was dirty, but the bathroom was ok.
Nice rooms, nice staff, excelent brakefast. The prices at the receptions are much cheapper then the prices from my booking reservation. This is the first time when I found this. I allwais found a better prices with you then the prices from the hotel reception.
Nice people, clean rooms, flexibility, quiet location
nice and quite pension.yuo have the filing that you at home.any request any inquiry has been made with smaill.recommend to any one to have same time that i win there. realy had good time with any information at family hotel
Nice, quiet hotel with very friendly staff. The room was comfortable and very clean.
Nice staff, gret value for money a little bit far from city center, but in 10 minutes walking we get there. Very clean, silent an they have private parking. I will stay again.
The staff were exceptionally friendly and helpful. We have stayed in a number of hotels/pensions and this was up there with the top ones we have stayed at. The location was very quiet and easy to find. Even though it was not in the centre it was easy to get there from the pension. It was that good that if/when I go back to Sibiu I would stay there again.
very friendly staff, spacious and very clean rooms. Not really close to the center but taxis are very cheap if you don't feel like walking.
Baie cu jacuzzi, canapea extrem de confortabila, pat imens la fel de confortabil, televizor cu DVD, aer conditionat, balcon mare, personal binevoitor
Reasonable location about 10 minutes from centre, comfortable spacious clean rooms. No complaints.
Nice design, big rooms No
rooms there was no air condition in the room
a most delightful place to stay and we are looking forward to going back there was nothing to criticize
Good breakfast. The wireless online connection was failing all the time.I was forced to check out prematurely, after twice the owner of the hotel was sitting in the dining hall beneath my room and playing very loud music just for his personal amusement. When I came down the second time to talk about this he showed irritation with me and said that I had a problem that needed to be solved. When I said it was better for me to look for another hotel, he said yes I agree. And when I asked him if he had any suggestion, he said he was not going to help me, that I had to take care myself. Apparently this man thinks of the hotel as his private playground.
Very nice hotel. People are friendly. Clean, nice, delicious breakfast. Worth recommendation
I enjoyed the ambiance and the kindness of the personnel! No lunch or dinner available, as the restorant was not yet operational!
excellent, nice clean rooms, great staff, really romantic rooms:) no complaints
The hotelpeople were very friendly and willing to help with almost anything.The owners have travelled a lot and know what hospitality means.
the room was confortable i didnt have a proper view.
The staff are very nice and helpful; it has new, modern cons. The place itself is very nice, but... ...It's location is not the best, and for that reason I cannot recommend the hotel. If you have your own car and don't mind being well out of the center and almost in the country, it's very nice. WHat you lose in street noice is replaced by dogs barking.
Nice view of old city center (~ 2-3 km). It's a last building in the city, but you can get there by taxi. Quiet atmosphere if you need it. First: it's not a hotel - it's just a pesnion - I was given a wrong information. First impression: worth it's price. After this you are supposed to visit toilet. It's rather new, but I think they've forgotten to make it clean for last months. It stinked like an igloo after winter. "Restaurant" was just a small storey with no windows. Buffet menu was menu with no choice. Some cheap sausages, old bread, carrot juice (1 box), milk (1 box) and cereals. You could choose only kind of tea (some kinds). Breakfast was to be from 7 to 10 AM. While leaving Romania I wanted to have breakfast at 7. Unfortunately it was impossible - everybody was slipping and I was forced to find restaurant "on my way". I was very disappointed :((((
Fantastic location with a great view of the mountains
Really nothing The fact that the Hotel is two kilometers from the road, on dirt track is not mentioned at all.. The double room has two Single beds and not a single double-bed in the whole hotel, was not mentioned,,, Local taxis cannot find the location and you have to pay excessive taxi charges to/from hotel was not mentioned.
The staff is always kind and ready to help you, they can speek a good english. The rooms are clean and confortable, they have a small, pretty balcony from where you can look at a beautiful landscape. Also, good breakfast. There is enough room to park your car, and finally, they have a very nice and funny dog! You can ask for an extra bed, but it's quite not confortable. The hotel is kinda far from the city center, and while this is a good thing for tranquillity and relax (also, for the good view), it's difficult moving around if you don't have a car.