Santo Domingo Hoteller

Fordeler: all in one place

Ulemper: left my wifi hotspot in the room when checkout then come back and was gone ask in the looby not luck.

Fordeler: Everything, but especially the staff.

Fordeler: The breakfast buffet was excellent every single morning, and I can only imagine the selection for lunch and dinner were the same. Room service was quick and easy, as hubby and I both needed our ...

Ulemper: Everything was perfect for us, at least.

Fordeler: 24 hour pool! Wonderful service & Nespresso machine in the room. A splendid experience!

Ulemper: The pool was cold

Fordeler: Upon arrival, our booking actually could not be found. Right away the problem was solved, and we felt like we were kings and queens in the stunning lobby. The manager Marlyna had such a lovely ...

Fordeler: Everything

Fordeler: It's Clean, comfort. Staff is polite, nice,and helpful

Ulemper: Due to poor conversation between us&front desk, we payed 60$ per day for the breakfast but never be able to eat any breakfast!

Fordeler: The staff and the cleanliness

Ulemper: Nothing

Fordeler: It was meticulously cleaned and the staff were very accommodating. It was convenient that it was attached to a mall with restaurants and a theater. Parking was convenient for downtown

Fordeler: Gorgeous hotel in a great location of Santo Domingo. The rooms were beautiful and spacious and the staff/customer service was the best I have seen in a long time.

Ulemper: The two main negatives were the food and bathroom. They claim no one has ever had this issue before and they seemed pretty shocked at the situation so I will give them the benefit of the doubt, but the showers that we experienced did not drain. The first room they gave is the shower flooded the bathroom. They were kind enough to give us a new took but the next morning when we went to shower again the same thing happened. As for the breakfast. It was served cold as if they scraped the leftovers of a previous guests plate onto a new plate to serve it to us so that it wouldn't be thrown out.

Ulemper: La piscina no tenía calefacción. A nuestro gusto, pasamos todo el día demasiado frío para usarlo.

Fordeler: I loved the view, the layout of the rooms, how comfortable it was

Ulemper: They kept me waiting for breakfast, other than that, breakfast tasted great!

Fordeler: EXCELLENT.

Ulemper: Nothing

Fordeler: Staff were good

Ulemper: I was on the 21st floor but could still hear the traffic outside

Fordeler: Everythin

Ulemper: In my last stay I ordered somme food to my room and after 50 minutes I called again and I had to place my order again. The laidy forgot. The hotel was totally occupied this could be the reason but it does not justifies a bad service

Fordeler: Room was very spacious, modern and with all the necessary amenities. Breakfast was good. The staff was very friendly and effecient for the most part

Ulemper: I was charged 30 dollars for taking someone to my room, which was more private and equipped with a desk, for a one hour meeting. Customer service personnel had no interest in discussing the matter.

Fordeler: Service was excellent. Hotel very clean. Amenities very very good.

Ulemper: Nothing

Fordeler: The use of local cuisine that represents the DR.

Ulemper: I have paid way less for other Hilton properties with a better environment. Whilst the front desk team was helpful. The found the Bellmen to be discriminatory.

Fordeler: Great hotel and wonderful staff, would without a doubt I would stay their again !!!

Fordeler: The property is brand new and it looks great but there was under construction when we arrived so it was a little loud. Also the building has wonderful views of the city but the glasses were to dirty ...

Ulemper: Price is alittle high

Fordeler: Comfortable cool room, quiet setting, very central, genuine historic atmosphere

Ulemper: Staff spoke virtually no English, reception usually didn't have anyone on it. Breakfast not very nice

Fordeler: The staff was very sweet. The hotel was very charming and clean. Great location. Loved it!

Fordeler: The building....largely 16th C. The rooms are around a charming courtyard ,rather nice flowers.

Ulemper: Nothing!

Fordeler: Very good matress, good ac. Not much of a tv on the room but in that area you dont go to stay in your room anyway. Good internet!

Fordeler: The building is gorgeous, located in the middle of La Zona Colonial.

Ulemper: They put together two twin beds to make a bigger one, we spent the night rolling into the gap in the middle. We asked for a bedroom with one bed.

Fordeler: It's very beautiful! A real colonial style in a historical building with a great history. Breakfast is awesome. The atmosphere is quite and peaceful.

Ulemper: For one night conditioner didn't work because of some problems with the electricity. But I guess it was not hotels fault

Fordeler: The hotel was very rustic and traditional, keeping to the original character is the building. It was in a excellent location in the beautiful colonial district within walking distance of all the main ...

Ulemper: It can b difficult to find the building and there is very few staff working as reception does not seem to be open all the time. So if you require assistance you may have to wait. Also they can be a ...

Fordeler: The location was perfect (within three walking blocks from city square) The rooms were quaint & lovely. The beds & linen very good. Staff was really helpful. The breakfast was wonderful, a lot...

Ulemper: Nothing!

Fordeler: Great location very convenient for exploring the colonial town. good breakfast

Ulemper: the particular room I was in was very noisy. could hear the door bell each time it was rung and the conversation of the staff in the kitchen.

Fordeler: The bed, pillows and linens were very comfy. Breakfast was very good with variety and wonderful service. Perfect location for exploring Zona Colonial!

Ulemper: Would have liked more private outdoor space and windows. No problem for a night or two but a little confining for a week.

Fordeler: The historic aspect

Ulemper: Location wasn't in the best neighborhood

Fordeler: This hotel is a dream come true. We slept in a 17th century convent with all the modern amenities of this one. Hotel Employees have so much class & social skills that they can work in the best hotel in Paris.

Ulemper: We can't think of anything. Really!!

Fordeler: Staff very friendly.

Ulemper: The surrounding area is run down. Hard to get on and off the property.

Fordeler: Recently updated property, nice pool area and courteous staff.

Ulemper: A garden view room is not in the main tower, but in a separate 2 story building. It's comfortable but a bit of a walk to the amenities.

Fordeler: Walking distance to the colonel district and shops. The pool was great.

Ulemper: Nothing we enjoyed. We booked 2 queen bed on each room. Total 3 rooms End up all One bed. And the Hotel not even apologized. And the extra bed they bought in was no blanket provided. Only a sheet. ...

Fordeler: The food was excellent. Staffs were extremely friendly, professional, and helpful. There is a tv room off the back of the restaurant that we used to watch the Stanley cup and staffs helped us find the...

Ulemper: Missed having beach, but that isn't anything the hotel can change.

Fordeler: Food at restaurant was less than good actually very bad

Ulemper: Customer service was outstanding from reservation counter bellhop taxi service the only complaint is is the food at the restaurant was not very good in the service was very very slow

Fordeler: The staff were excellent !

Ulemper: no Free wifi on the room.

Fordeler: This was one of the best hotels I have stayed in. The staff were extremely helpful and friendly and when we arrived, we were surprised at the high level of facilities, accommodation and comfort which ...

Fordeler: The service

Ulemper: The prices on the food

Fordeler: excellent

Fordeler: Staff and facilities

Fordeler: beautiful and comfortable room Bed was fantastic staff at front desk could not have been nicer

Ulemper: food was awful not really within walking distance to much in the way of restaurants or the old town or malls

Fordeler: very neat, clean and polite staff.

Ulemper: Restaurant very overpriced. Breakfast buffet included cook eggs the way you like, a few items of fruit and tons of bread and lunchmeat with cheese. Very uncomfortable at the restaurant. Most of all...

Fordeler: Fantastic small hotel in a great location, but can be noisy if you are located near the main courtyard (which is most rooms). Roof bar is great.

Ulemper: Free drinks in the fridge, but total lack of food options after hours - no snacks in the room and nothing to purchase.

Fordeler: The location is great and the hotel itself is stylishly and tastefully decorated.

Ulemper: The noise! I booked a suite on the top floor with a beautiful view but it was Saturday and it a wedding celebration all the way! They hardly finished by midnight. All hotel was their playground! And ...

Fordeler: Bed was perfect.

Ulemper: Parking sucks, parking closes at 12 AM and yiu will have to park on the streets afterwards. That was not advertised on the internet !

Ulemper: The back up electrical generator was loud. But it is better to have air conditioning. However it could be made less noisy.

Fordeler: very polite and helpful personnel :)

Fordeler: the bed was wonderful

Ulemper: there was to much noise t night. I coulbnt sleep. Have to call reception

Fordeler: I loved how luxurious the hotel was. Everyone as accommodating and you felt like you were in a chiq location. The pool is amazing and the views are wonderful.

Ulemper: You can hear everything through the walls. It was difficult to feel like it was intimate.

Fordeler: Wonderful hotel, fabulous and extremely courteous staff.

Ulemper: Stay not long enough!

Fordeler: Love the food and service is very fast

Fordeler: The rastrillo architecture, excellent facilities and service, and outstanding Colonial Zone location.

Ulemper: The breakfast buffet was expensive.

Fordeler: I am so happy to find a hotel of this caliber in Santo Domingo.....I will return again and again! The food, the service, the room, location for walking, everything was perfect.

Ulemper: There is nothing to not like. Ok maybe a small desk in the room would be nice....but there is a business center.

Ulemper: Food in the restaurant was overpriced.

Fordeler: Eggs were fresh and good.

Ulemper: Sausages tasted a bit odd

Fordeler: Nice envioriment profesional staff Member Desk Front marriot at ll

Ulemper: Day time secueity have discusión behiivior encause The norm i infestando but the way he talk to me t tija time

Fordeler: Before I go any further I would like to take a minute to thank Ariel and Caludin . And a special thank you to David ! for the great information on the excursions. So, we go. I think breakfast should ...

Ulemper: That breakfast wasn't included.

Fordeler: Super service staff was amazing and very attentive fom security to front desk to chef to waiters to houskeeping everybody was amazing

Ulemper: the noise of the cars outside early morning but it was like an alarma to wake up early.

Fordeler: Laundry room,pool

Ulemper: None

Fordeler: Friendly staff, lots of parking which was secured, lots of local shops

Fordeler: Courtesy and the place

Fordeler: The polite and efficient staff, the cleanliness, the size of the room, the modern state of the hotel

Ulemper: There is no central air conditioning system, each room is equipped with its own air conditioner, which is turned on by a thermostat. As a result, there is no quiet, there are cycles of noise (when the air condition is on) and quiet (when it's off)

Fordeler: Close by the bus terminal

Ulemper: Couldn't get american money

Fordeler: good location

Fordeler: Very good location and excellent restaurant

Ulemper: I was unable to get US MONEY

Fordeler: Bed was very good. Breakfast nice and personnel at the breakfast as well.

Ulemper: Hotel staff has privided incorrect information about everything. Do not expect to organize anything through the hotel! We were very upset. Outside of hotel nobody speaks English... just lost our time...

Fordeler: Views, special room service accommodations, complementary champaign and cool towel on arrival. Prompt check-in

Ulemper: Electrical issues, waitress was rude,

Fordeler: Very comfortable bathroom and bed.

Ulemper: Out of date rooms. Not the modern type hotel.

Fordeler: very comfortable bed helps me recovering from long term journey.

Fordeler: The food was delicious The service for breakfast was poor but the dining room was excellent breakfast

Ulemper: Breakfast service was poor

Fordeler: Room was nice

Ulemper: Elevator was not working properly. mini-fridge was broken and had to be replaced.

Fordeler: The view from my room and everything else.

Fordeler: the view

Ulemper: THE only PROBLEM I Faced in the hotel, most of the crew weren't so familiar with English language

Fordeler: First of all I want to thanks the executive team Carmen and Angela for making sure everything worked out so excellent... this has been my seven time staying at the property, and each time it gets ...

Ulemper: Everything was excellent

Fordeler: Store rom. Godt utvalg og god frokost. Meget godt og moderne utstyrt trimrom med utsikt over havet. Bra bassengområde, men lite egnet for små barn. ATM i lobby. Vennlig og imøtekommende personale.

Ulemper: Trafikkstøy fra 4-felts vei på utsiden av hotellet. Bo så høyt oppe du kan! Hotellet kan virket litt slitt og med behov for oppussing. Nøkkelkort fungerte 'av og til'. Litt manglende ...

Fordeler: Fantastisk utsikt gjennom store panoramavinduer og veldig god frokost.

Ulemper: Effektivitet ved inn- og uttsjekk samt renhold i og omkring svømmebassenget.

Fordeler: Loved everything! Great staff, service and food. Even with a language barrier, would definitely recommend and stay again if ever in Santo Domingo again.

Ulemper: Hard with building workers and noise during day. I was unwell and had 2 days in bed ,that was difficult. One of the restaurant tables had a shattered glass corner, my skirt got caught, does a small ...

Fordeler: The room was very update.

Ulemper: Our room was on the fourth floor and you could hear the work being done over head. Also had breakfast in our room and it was almost cold.

Fordeler: Staff eager to help us with anything we needed

Ulemper: Food a bit pricey we thought

Fordeler: The reservation with Booking.com was lost. 45 minutes at the reception at 4 am in the morning to look for it.

Ulemper: Reception and reservation team It was raining inside lobby's most part

Fordeler: The room was extremely comfortable and nice .. Price to value is super .. I highly recommend this place. Old world meet modern comfort.

Ulemper: Nothing

Fordeler: Brand new rooms

Fordeler: Staff very kind, rebuilded rooms very comfortable, design and facilities.

Ulemper: The hotel was under construction. I had no cold water during the shower. We asked two times for expresso café during the breakfast and they served american coffee.

Fordeler: Excellent rooms, breakfast and staff.

Ulemper: They are still working on the renovation and the electricity comes and goes constantly....Me, my husband and another lady got stuck in the elevator with no help to get out....I felt i would faint any ...

Fordeler: amazing room

Ulemper: They took the balconys to be part of the room so there is no outdoor space The casino and half of the hotel is closed and under renovation five times Maintanance person came to my room to fix a ...

Fordeler: For sure the best Hotel right now in Santo Domingo. Great place to be.

Fordeler: Definite the best Hotel right now in Santo Domingo. Fantastic parc and pool area. Nice rooms with a fantastic view.

Fordeler: The patio and the room only. Hotel too old and they want to exhibit a class that they may have in the 50's but not on 2016.

Fordeler: Staff members want to make you feel at home. The service is amazing and the food as well

Fordeler: A great location if doing any business downtown Santo Domingo!

Fordeler: Facilities were in good condition. Nice restaurant.

Ulemper: Breakfast lacks variety. Gym is very small and lacks equipment.

Fordeler: The dinner buffet was excellent. Staff was quick to respond to requests and they speak English well. It was easy getting in and out of the parking area. Very comfy bed, sheets and pillows.

Ulemper: Rooms are not soundproof enough, we could hear guests talking in the next room. Granted, they were kind of loud but it made me wonder if they could hear me, too. Room prices were jacked up this ...

Ulemper: I left some items in the room and supposely werent found by the staff.

Fordeler: Arrived to the hotel for my wife's birthday, the bar was closed for the night. The pool was undergoing maintenance and out of service for an undisclosed number of days, so there was no leisure ...

Ulemper: Notify when an area is going to be out of service

Fordeler: Is modern and clean and close to Ikea. Reason why we booked.

Ulemper: You cannot open the window in the room. Aircon regulation was not posible to ajust individually. They set it off or on from reception. So it was on all night bit cold as we could not regulate ...

Fordeler: One of the best Hotels I have stayed in...great staff, great facilities and close to everything...highly recommended

Fordeler: Staff attentions, bed, pillows, breakfast, hall music.

Ulemper: An extra soap for tub or sink (only one for both). And similar hotels have free bottled water in room. This one didn't.

Fordeler: Location

Ulemper: Very much a business hotel rather than leisure

Fordeler: Oscar was very nice in facilitating my various needs. His wife is adorable and I felt very welcome.

Ulemper: It is what it is. I had a good time there.

Fordeler: everything was very well. May be its a little bit small but You have what you pay and with AC. Location is very close to the zona's colonial main street. Its safety and quiet.

Fordeler: This Bed & Breakfast has it all !. You take more than you give. Very helpful staff. Oscar helps for everything. Very good location. Very nice rooms. Very strong wifi. Very clean everywhere.

Ulemper: -

Fordeler: Fast internet. Good air condition

Fordeler: Excellent place. It's a 10 minutes walk away from the historic center located in a quiet residential neighborhood. Super clean, staff is cleaning several times per day. Has a fully equipped ...

Fordeler: The staff is very friendly and the establishment is clean. Great kitchen area and WiFi.

Fordeler: Nice and clean accomodation for reasonable price. Great and really helpful staff. Good location in walking distance from colonial zone. AC and free wifi in the room.

Fordeler: Clean room and quiet AC in the room Reasonably close the the zona colonial

Ulemper: Staff is not very efficient. Don't really expect a breakfast, the cook wasn't here when we arrived for breakfast. Nothing was ready and we ended up eating else where as she didnt seem ...

Fordeler: The rooms were amazing! I loved the double beds. The rooms were clean and was glad they provide you with a small bar of soap. (I was surprised how many hotels do not do that!)

Ulemper: Nada

Fordeler: I've been there twice and I'll stop over there again, before I fly out, because it feels like home - thanks to the people working there!

Fordeler: Excellent service and food!

Fordeler: Wide choice of items and eggs cooked to order.

Ulemper: Rotation of some breakfast items could have been wider.

Fordeler: Clean

Ulemper: outside charges

Ulemper: I did not like a room tip charge that was never estimated. They did not even give the tip out between the maid. They are charging something that we have never been charged in DR in another hotels he ...

Fordeler: Quiet business environment. Beds are comfortable. Room service food is acceptable overall. Club Sandwich is probably the best we have ever had. Staff is responsive but not proactive. Gym is very nice and well appointed.

Ulemper: Very slippery and dangerous exit to the pool. They really should put a different tile there or at least some non-slip strips. No hot water in the hot tub. Also, the music is too loud in the pool area.

Fordeler: Location

Ulemper: Rude front desk, overcharged me, key card was always failing & had to get new ones, horrible experience

Fordeler: The pool

Fordeler: Breakfast was good. The pool is nice. Staff (exept from the poolstaff) was very nice. The cleaning of the rooms was very good.

Ulemper: The floor besides the swimingpool is very very slippery. That should be something the hotel 'must' fix. And most of the of the poolstaff are realy not nice. We didn't feel they had fun...

Fordeler: The food was ok. The bell boys ok and friendly

Ulemper: Reception was not that friendly , not for the money. Asking the customers to use towels more than once to save what?.

Fordeler: The staff was so friendly and attentive to my needs. Great staff.

Fordeler: Breakfast was okay. Outdoor Pool and Sauna. Nice view.

Fordeler: Breakfast is awsome! Maria is the perfect host.

Fordeler: We arrived very early in the morning, and the hotel graciously accepted to check us in even though it was way before the check-in time.

Ulemper: Someone from the from desk was rude to my colleague. I thought from the pictures online that the hotel had beach access but was disappointed to find only a small pool area

Fordeler: It's was a big room ,everything was fine

Ulemper: Only thing I dont like is from the security guy's let them know how to talk to people

Fordeler: Hotel staff was absolutely phenomenal and very accommodating to any of my requests.

Ulemper: Hotel restaurant $$$

Fordeler: Swimming pool is great

Ulemper: Staff could be more friendly in the restaurant, especially during breakfast

Fordeler: all was in Sheraton's standards

Fordeler: Service

Fordeler: The best breakfast i have experienced!

Ulemper: Upon check in I was requested to pay the whole stay of 3 nights. No problem. The check -in chica also had to add Tax and Service total 28% to the bill however charged me additional around 50...

Ulemper: This property has had a remodel fairly recently and is a huge improvement on its previous condition. However what a shame that that most of the staff (bellboys excluded) have not understood the ...

Fordeler: Staff was very attentive and accommodating

Fordeler: It's allround tranquility, safety and service, from Victor on arrival outside up to room service. We have seen Victor receiving us at your hotel for more than 20 years now, 'muy simpatico y servicial' thx u all. Fabio

Ulemper: Electricity went out for less than a minute one evening, though cable did not return for hours, late a technician of yours took his time to fix it by deplugging and plugging for 10-15 minutes, did not like the cable box.

Fordeler: Food was ok

Ulemper: Hotel is boring. Price too high for what you get

Fordeler: The hotel Location, Condition and Staff are excellent!!! The hotel definetely has the best staff!.. Specially the breakfast area team; . Also, my service room lady . The Valet personnel is also excellent!!!

Ulemper: The only thing i did not like is that i had to leave because my trip was up.

Fordeler: Room was very comfortable. Staff was great. After a long cruise the bed was just fine....

Fordeler: Very clean. Plenty of space. Great kitchen corner. Laundry on site.

Fordeler: Good location for me. Very clean property and very helpful staff.

Fordeler: The room was comfortable and big

Ulemper: The beds were too high for elderly people and the bathroom was not handicap friendly. The sofa bed mattress was dirty, smells, and very uncomfortable, as well as the sofabed blanket which was rough ...

Fordeler: Very comfortable, modern room and very friendly, helpful receptionist

Fordeler: size of the suite

Ulemper: Alot of dust under bed and on shades

Fordeler: The room was extra large like an appartement.

Fordeler: Huge room, kitchen facilities in the room with fridge and stove. Air conditioner worked so well, I froze. However, the thermostat did not work, so it was either a choice of arctic freeze with the AC ...

Ulemper: Cold, stone floor. Not a carpet anywhere in the hotel. The electricity required a door card key to operate. So when you left the room, the AC goes off and the room quickly heats up. I solved that ...

Fordeler: We had a small problem with our safe in the room and the manager gave us a free upgrade to a master suite.The way she handled we liked very much and for sure we will come back.

Ulemper: Communication between staff could be better, also if you stay longer time the breakfast could be improved by changing the food more regurly, now its everyday the same.

Fordeler: The location is EXCELLENT! Breakfast was good, rooms were OK.

Ulemper: We were only there for one night. Our room was on the first floor, next to the patio. We couldn't sleep well due to AC noise or something of the sort. We were given this room because our initial ...

Fordeler: The staff was very informational an very courteous

Ulemper: Love the area

Fordeler: Very good location, quiet but close to all historical sights, bars and restaurants on Calle Hostos and Las Damas. Very friendly staff, great tasty breakfast. A small roof top with a jacuzzi.

Fordeler: Close to old Santo Domingo attractions - all within walking distance.

Ulemper: Reception staff too involved in watching entertainment on desk computer to really focus on expected customer requirements. This TV/movie streaming also echoed up to our room. Staff very noisy and ...

Ulemper: tub and deck...fix up alittle

Fordeler: Comfortable rooms with AC and TV cable. Very friendly and helpful staff also the breakfast is a big surprise- nice, fresh and big portions. As proper continental breakfast as it should be. highly ...

Fordeler: Great location in the middle of beautiful city of san jua. comfortable bed, most of staff were helpful.

Ulemper: No windows at all in the room or bathroom. Given this, thought the price was a little high - although think this might be standard for mid-range hotels located right in the centre of san juan

Fordeler: breakfast Lounge area staff is very friendly

Ulemper: rooms are a little dirty especially the Windows, for one night ok.

Fordeler: Location and nice room

Fordeler: Rosa was extremely helpful - she was giving us translator service when we had to visit a doctor with our baby. Thanks again Rosa for your help, it was great to meet you and stay at your hotel!

Fordeler: The property is close to Zona Colonial which is nice.

Ulemper: The staff can be a bit unresponsive at times but overall, it's a nice, close reliable property. The housekeeping staff keeps the doors open when cleaning and mosquitoes are in the room and no ...

Fordeler: The hotel is beautiful, clean, and comfortable. Everything was nice; there's a gorgeous courtyard you can eat in, in the center. The pool was sparkling clean, though it would have been nicer if ...

Ulemper: They charge $10 per person for the breakfast, which we felt was a rip-off. It was just a standard mediocre hotel breakfast, nothing special- for this caliber of a hotel, we felt the breakfast should ...

Fordeler: The reception staff were not that friendly at least with me, as they were in other places I was during my DR trip, the woman attitude was not pleasant,.

Ulemper: The staff customer experience was not the best one, in my own point of view, comparing it with other DR hotels.

Fordeler: This place was great. We're from the U.S. and this was our first time to Santo Domingo (one night trip before heading to Samana). The staff was very friendly and helpful and very accommodating ...

Fordeler: Beautiful historic property with very good staff in a fantastic location.

Fordeler: The building is older, but charming. The courtyard area where the dining is located is very beautiful. I liked the 'feel' of the place. It reminded me of some of the places I stayed while ...

Ulemper: The beds were kind of hard and are probably due to be replaced. Our AC didn't work properly our last night, but to be fair, I didn't bother to report it. It wasn't hot enough for the ...

Fordeler: Spacious, clean room with good A/C. The hotel looks nicer than expected.

Ulemper: The wifi never worked during my entire stay. I complained to the staff every day, but it never got fixed, and no one really seemed to care. This was a huge inconvenience since I needed to be in ...

Fordeler: The hotel is in the center of the Colonial City. Staff were very helpful and the hotel is tremendously cute. I loved the views of the city. Did not use the pool but it looked nice too. Very clean, ...

Fordeler: Great location, beautiful building

Ulemper: The property could offer complimentary coffee/tea in the room, I missed a bar where I could have coffee in the morning without paying for full breakfast. I am not sure if the property offers an ...

Fordeler: The colonial zone in Santo Domingo is great!!!

Ulemper: Bocachica is very dirty

Fordeler: Hotel Palacio is a standing work of art. A very simple hotel filled with a consistent colonial homage throughout. The respectful Traveller will enjoy its location and proximity to authenticity.

Ulemper: The bright light outside my door was annoying at night.

Fordeler: Veldig bra beliggenhet sentralt i Zona Colonial. Koselig hotell i eldre tradisjonell bygning, bra service!

Ulemper: Noen få blant personalet var ikke godt nok opptrent til jobben sin.

Fordeler: Location

Ulemper: Took longer than expected to release hold on credit card.

Ulemper: The air conditioning unit was very noisy

Fordeler: Is a fantastic place. The employees attends you well. Its central and easy to locate.

Fordeler: Attention of the staff was good.

Ulemper: At one time the needed to change the battery of the door lock.

Fordeler: Bed, Room and Bath were excellent

Ulemper: the desserts need to be re-vamped or at least brought up to minimum standards of how they should taste like.

Fordeler: Location was good. Staff was friendly,

Ulemper: The hotel is old but being refurbished. Windows in my room did not close (when i say they don't close it was a 10cm gap ! ) The room was so humid that the bed sheets where wet when we got in ...

Fordeler: The price in relation to the facilities was good, and no carpet in rooms was even better. I did not take breakfast or use any restaurant facilities at all so I cannot comment on those.

Ulemper: The WiFi connectivity was below par and the room had some maintenance issues but they did not affect the overall value.

Ulemper: The food was not impressive.

Fordeler: I like the reception staff Breakfast was good (love Dominican Coffee) Wifi was ok

Ulemper: The bed wasn't comfy enough

Fordeler: Everything!!! We were greeted w/a welcome drink and cold hand towel. The staff was extremely helpful and very polite. Very spacious rooms. The Dominican breakfast was delicious!

Fordeler: Staff were very accommodating and dealt with the issues that we had promptly

Ulemper: Bit dated, location not good rather a poor area.

Fordeler: The staff was superb!! Every member was so attentive to serve and help. Tips are always welcome for them, so please do.

Ulemper: Some TCL needed, and some humidity on some walkways.

Fordeler: best location. adorable property. friendly, efficient staff. great a/c!

Fordeler: Usually we come to this place do to good quality service

Fordeler: To old and strong smell

Ulemper: I don't know

Fordeler: location

Ulemper: The room was very small. Using the bathroom was like going to the closet, my husband has a black eye since he hit his head on the towel rack. The AC is either on making you freeze or off, since it ...

Fordeler: Utmerket plassering i Gamlebyen. Balkong over torvet

Fordeler: Location was fantastic

Ulemper: No telephone call outside the city possible and I wasn't able to switch the television to another channel. Lots of noise around.

Fordeler: Best location! Very nice front desk and workers. Restaurant downstairs had great food.

Fordeler: Excellent location and friendly staffs. The restaurant of the hotel is very good.

Fordeler: Excellent location opposite the cathedral in the centre of the Zona Colonial Zone. A reasonably-priced, clean and comfortable hotel with friendly staff.

Ulemper: A few minor problems with the bathroom. It was tiny - my knees nearly touched the opposite wall when sitting on the toilet. The door did not fit into its frame and swung into the fully-open position...

Fordeler: The Woman at the front desk was very helpful. I had made a mistake with the booking and accidentally booked the room for one night instead of two; she was able to arrange for us to stay for two ...

Ulemper: When we left the hotel, a hotel employee escorted us to a taxi that turned out to be an old beat up car and a driver that insisted on charging twice the going rate; he then refused to turn on the air...

Ulemper: It would have been nice to have a small suitcase stand to put ones suitcase on. For a one and a half day stay, not wanting to unpack my suitcase, there was no where to put it other than on the bed or...

Fordeler: Well located, friendly helpful staff, clean room. Food at restaurant was good, safe for tourists. AC was good and balcony was nice.

Ulemper: No elevator, took a tad long to check out.

Fordeler: Hotel Aladino is modern and pretty cozy, very clean, absolutely comfortable. The minute you arrive to the reception area, the warm welcome of the administrators is comforting to know you selected ...

Fordeler: Location Clean bathroom Amenities

Ulemper: Old looking furniture

Fordeler: I liked how it was really clean and modern! I also liked how it offered free breakfast!

Ulemper: N/a

Ulemper: There was a construction in one of the floors ( remodeling ), that cause a lot of noise

Fordeler: Staff, room, breakfast

Ulemper: Room could be cleaned a little bit more and details missing like I had no hand towel one day, and no ' do not disturb' hanger in room

Fordeler: Location

Ulemper: Reception

Fordeler: Good location. Comfortable room and bed.

Ulemper: Constant banging all day long due to repairs. Poor breakfast.

Fordeler: Bed was great and an overall feeling of comfort and simplicity

Fordeler: The cleaniness of the place

Ulemper: The breakfast