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The staff was very friendly and nice. The rooms were not state of the art, but they were clean. Hotel is located in a good section of Condado that is within walking distance to lots of restaurants, casinos, and the beach. I had an issue with my room that the staff quickly apologized and very quickly made up for my inconvenience. I would stay here again no questions asked.
Near to the bus station Cleanliness not good
Everything was lovely. Hotel was clean. The personnel was friendly and polite. This is a good hotel if you want to save money on your stay. I would stay here again.
I was happy that those other very negative reviews were wrong. Casa del Caribe is perfectly adequate considering the price. And the location--in Condado--was great! Yes, I had to jiggle the light switch to make the lights come on, and yes, the water in the shower was hard to adjust. But considering what I paid, I was happy to be a little rustic for a couple of days. The coffee at breakfast wasn't to my taste, but there is a Starbuck's across the street. Although I called from the airport, as instructed, I stood on the sidewalk for 20-25 minutes while waiting for someone to let me in. (There is nobody at the desk after five or six p.m.) I hope they will kick in a few extra dollars to get a router that will get the wireless signal throughout the property--not just in the commons area.
If you are not used to under four or three stars I do not recommend. It needs to be updated and cleaned.
Location is superb, right in the center of upscale Condado and 1 block from the beach. Hotel is bare bones type, lacking most amenities. Staff is very limited (usually one person) who does everything. Rooms are pretty clean under these circumstances. In the middle of my stay, the roof was renovated. Job was very noisy and sprayed black filth all over the grounds, cleaned up only when the job was over. Room telephones did not function and no one came to repair them.
Nothing The staff was never there and the room was filthy. The breakfast was mediocre at best. I would not suggest this place to anyone.
One of the room (#10) was originally a car garage and transformed into a room... Horrible place, the toilet and shower is seperated by a partial wall that is not connected to the ceiling and a curtain 'door', not even a regular door, you literally sleeping next to your toilet. Spend the extra 10-15 bucks for a regular room. Overall this place is not worth to stay here, not even a single night.
Located 1 and a half blocks from the beach. Beach towels available. Onsite parking. It is in the heart of the Condado section of San Juan where restaurants and nightlife and stores are plentiful. Staff was helpful. Bathtub was a bit worn and could be resurfaced but was adequate. Continental breakfast selections were slim, but cereal, coffee, and juice was sufficient for me. Staff was not aware that lounge chairs were available for rent on the beach at $3 per day. When I checked in and paid for my stay I would have liked to receive an itemized receipt that showed all charges such as taxes and parking. I requested an itemized receipt when I checked out and it was provided.