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Activities included in the resort fee for adults and children are excellent. Water aerobics, trivia games, yoga classes, parrot show, etc. Food prices on the property are pretty high given the average quality. The standout is Havana Blue which is on the reef side and privately operated --- the food there is excellent!
The hotel was in a nice location and nicely setup They have lot of mosquitoes all over resort and even inside the rooms. The rooms are old and need renovation
Swimming pools are great with the view of the sunset. They have 5 restaurants and not a great selection on the menu and very pricey. You need a car if you're going to stay at that the Frenchman's reef. Average price for a taxi was anywhere from $8 to $14. Luggage is $4 a piece.
Staff was disinterested in providing good service.
After a long day of travel it was nice to pull into a resort that was all inclusive. There was no need to leave the premises There were some signs of deferred maintenance
Stayed in the villas at ''The Cove''. If you need a lot of space--this works. Great for traveling with very young children and even a nanny. You can also set up an account at the adjoining marriot hotel and go to the beach at morningstar. The cove is not very caribean in style. Our room had granite counters and furnishings found in any Marriot--not very island-ish. We also stayed in Morningstar beachside. We preferred that location for its ambiance.
Stayed in Nov of 2009.The setting is beautiful and the villas are exceptional. Well equiped and spacious. Food is very expensive but with the kitchenette we were able to fix some meals in the room. The location is secluded and private but that can also be a problem with transportation. Suggest renting a car but be prepared to drive on the left side. With it being still under construction going back and forth to the hotel will be more converient in days to come. There will be carts to transport guests. In some of the eateries the menus were very limited but the portions were huge and very tasty. We will definitely go back.
I'm an owner and spent my 3rd week here at the end of October. The rooms are very nice. We have a 2 bedroom, both of which are roomy with adjacent bathrooms and balconies. The Living Room/Dining Room/Kitchen are in the middle of the unit, providing additional privacy between the bedrooms if needed. I do recommend renting a car. I had no problem with driving on the left side (just remember to stay close to the left side of the road). The steering wheel is situated as in mainland US. There are plenty of taxis to get you where you want to go, but a car may be more economical. We paid $80 in taxi fees for 4 people to go out to dinner. We only did it so we didn't have to be concerned if we drank. The beach at the Cove is nice, but you need to be careful of sea urchins. To the right of the dock, there are rocks near the beach that you need to get over to get to where it's sandy under the water. This is where I had an encounter with a sea urchin. It's sandier on the left side of the dock. ...
The staff was very nice and helpful. Helped me plan a romantic dinner on the beach for my boyfriends birthday. The view from our balcony was amazing . The room could have been a little cleaner( like the bathroom there was some areas I saw cracks on the toilet and the balcony area had some cobwebs ) but overall it was great.
Liked the view from our waterfront room, convenience of all inclusive, and the staff was good, but it being off season, seemed to be sometimes a bit short on availability. The food quality was very average. If you are used to eating out above a standard sit down chain (ruby tuesday's, applebees, fridays) you are not going to be impressed with the dinners. Lunch was generally pretty good with some fresh fish, and sometimes cold shell fish. Breakfast was decent, but i have definitley seen better spreads (i get the impression again this was off season, so not their best). The room was very nice, but there were bathrooms in the pool area and other areas that you just felt like they needed refreshed (rust stained urinals, and non working hot water in the mens room, and rusty light fixtures)
Great location. Helpful staff. The place is falling apart. Everything feels Busch league from the way the room was decorated and cleaned to the literal worst Chinese food we've ever had.
It was absolutely beautiful resort inputs and outside! We had requested two beds in a room we only got one king bed. We also met many couples who had the same issue and some vice versa they got asked for a king bed and got two doubles. also the bed was not very comfortable it was kind of firm!
The pool/beach and water sports at the resort are amazing! You can snorkel right off the beach and see more fish than if taking a boat tour which is also offered at the resort. It's was great to be at a resort that is all inclusive. The view is also great! The facilities are nice and I loved the decorative tile in all the buildings. The rooms are not the cleanest; I had an ant problem in my room. Little things are noticeable such as light bulbs being burnt out and not replaced or dirty floors. They have activities at night but they end earlier than when people are ready to go back to their rooms. Not a location I would go back to as a solo traveler.
Resort was pretty Service was the worst ever. They ran out of liquor the ran out of steak knives They ran out of milk. The did not bring coffee cups when bringing a pot of coffee from room service They ran out of beach towels by 11am every day. The beach was not really a beach... you needed water shoes to even get in the water and loads of sea urchins. Pool closed at seven every night Not much for entertainment. Very hard to get off resort unless you wanted to pay 50 buck a couple to go anywhere.
Restaurant personnel unfriendly. Beach awful
The staff was very welcoming and helpful. The amenities and number of activities you can do on site was great. The restaurants were par. ok food, nothing to write home about. The views were beautiful and the facilities were clean. The water pressure in our shower was sub par and it made for cleaning off after the beach difficult. The carnival night which was advertised as very fun and a great time was not really all that exciting. I probably would have found something better to do with my evening had I known.
The onsite water activities that is available and heavenly days Sailing boat option. Two nearby restaurants by hotel. Bathroom toiletries could of been better. Like travel size shampoo and soaps for one time/ individual use
beautiful location, the beach and pool, the view from the rooms, the restaurants, the staff and the manager were very nice,the meals. I returned to the hotel for extra 2 more nights.
LOCATION WAS GOOD, PROXIMITY TO AIRPORT WAS GOOD. RESTURANT WAS EXTREMELY OVERPRICED AND NO OTHER OPTIONS COMMUNICATED, I.E. LOCAL EATERIES OR FOOD DELIVERY OPTIONS. IT RAINED WHILE WE WERE THERE AND OUR ROOM FLOODED. NO EFFORT WAS MADE TO REACCOMODATE US, ONLY TOWELS TO DRY THE FLOOR AND A FAN
I liked the hotel itself. It was in a good location and close to the airport which made it convenient. I wish they would have had a lunch menu or had the bar open a little earlier. The housekeepers were awesome and helfpul! We did not like some of the front desk assistants. They were not very friendly or helpful when needed. It was almost like we were bothering them when we had a question or when we asked for toilet paper (received none). Not very concerned with our needs.
I liked it it was close to the airport inconvenient for us to catch a flight no elevator to the second floor
Basic one night stay at the airport place
Close to the airport. Our room was filthy. There had been dirty water spilled on the floor and it wasn't cleaned up. Dust balls all along the walls. My feet were black from walking on the bare floor and carpet. The restaurant limited hours & menu choices.
We stayed there for the proximity to the airport which was fantastic (5 minute walk to the terminal). It overlooks a beautiful bay but keep your sights low so as not to see the electric plant across the way. Overall met our expectations and needs. I'm thinking this hotel is used as a stop for the airport therefore there is a lot of turnover which caused a bottleneck in checking in because the staff needs to turn over a bunch of rooms. If you're patient then the proximity to the airport is worth it.
Location to airport Room was dirty hotel restaurant service was horrible rude and slow
Cleanliness Availability of basic toiletries(toothbrush and toothpaste) and no food on property site
Comfortable Bed & Great View! tv reception was horrible, shower pressure wasn't good, on the first day the toilet didn't flush good, planes were noisy since it was next to the airport
Convenient location, good price for St. Thomas, VI.
I loved everything about them the staff was super friendly the view was breathtaking i would definitely go back. the villa was so comfortable very close to the airport and loved the free shuttle to emerald beach which was gorgeous.
The beachside restaurant was great. The pool was lovely and the staff were very accommodating. Would definitely stay here again.
We were very disapointed. The hotel staff was very rude and unhelpful. The hotel was not clean and in desparate need of maintenance.
Beach. We found our hotel room (119) less than desirable. There were flourescent lightbulbs, no screen on the door to the balcony overlooking the parking lot. The furniture was dated, and the staircase to reach our room was dark and unlit in the early evening.
we are time share owners at the Elysian Beach Resort (2 weeks) and go down every year . the management lacks any knowledge of just what vacationers want and expect when they arrive and stay there. 1st. they only have 69 rooms to rent so they are always overbooked. are weeks are deeded ,so we own the unit for 2 weeks every year sat to sat. this year we arrived on a sunday night and were told that they had put someone in OUR room and they would try and put us in another room. we got our room on monday. This properity used to be a RCI 5 star gold crown resort but no longer. it would be lucky to get 1 star. 2 resturants on prop. and both overpriced for what you get. if you don't have a car you are stuck there unless you take cab's everywhere, very expensive. if going to the USVI go to the Westin in St. John, cost more but worthevery penny
it was better in reality than the pictures was showing.only the beach was not really a beach but there's so many beaches in st thomas to explore than the one at your hotel .the studio was really clean , towells were changed everyday.parking facilities and proximity to the supermarket was perfect.also the restaurant is great and you must try the lobster.
My son & daugher-in-law were married on the Elysian Beach Resort on 05/08/07.. I arrived on 05/05/07 and the hotel staff was extremely unprofessional and rude. The check-in policy is not at all what my reservation letter stated from the company. The letter stated $250.00 deposit at check-in and we had to put a $3,000.00 deposit down. ! I was a hotel manager for years and I never treated my hotel guest like this and never charged them money ahead of time only at CHECK- OUT!!. !