Quick, friendly service at the front desk, and clean, spacious room in a very convenient location (right off the highway). Everything was in good working order. Good area. There's also a great variety of restaurants a mile and a half down the road from the hotel. Don't expect much from the "free" wireless internet. I found it to be rather slow, but was still able to accomplish what I needed to (mostly research).
I liked the cleanliness, ambience, location and display of artwork in the hallway of the hotel. The front desk staff were efficient but not friendly.
nive rooms, good breakfast Swimming pool closed for cleaning during the only sunny morning we had during our stay.
Free hot breakfast, ample free parking, nice decor and great location right off the freeway, pet friendly The room wasn't exactly clean. There was a hair in the bed when it was supposed to be freshly made, and there was old pizza crust on a ledge near the other bed. (We stayed one night and didn't have pizza). But for the price we got over it.
breakfast, cleanliness, staff, price
As good as can generally be expected in this price range Restaurant and room service were unavailable as the restaurant was closed with no explanation of why it was not open.
The room was hotel overall and the room was clean. Staff was friendly. It was extremely affordable.
the comfort the internet was too slow
Very modern, comfy beds, good cable channels, and work out stuff. Definitely influenced health and wellness. The outside patio was nice and had easy access to the street, metro and surrounding stores The rolly door was cool but you could hear everything going on in the bathroom. Also, you could hear most things going on in the halls from your room
Room was clean, modern, and very efficient. I really liked the bathroom, and I thought the exercise area was interesting. The space was a bit tight.
The room has a lot of space and it is very clean. Staying there is comfortable. The staffs are very nice. There are many restaurants and shops around so it is quite convenient. The wi-fi is too slow so I can barely work in my room. That is the only problem I found.
Good location. We unfortunately experience a disruption on Saturday, June 18th with the room beside ours and kept us up all night - I reported it to the front desk and nothing was resolved and/or addressed.
Gouges guest for parking. No working ice machine. And cleaning staff cleaned my room 2 times despite my sign being up and me telling the desk to NOT have them come in. I had important papers in there. No safe available. Charged my kid 7$ for a hot pocket. Just overall not a good stay.
Large and comfortable rooms. Pleasantly surprised.
Bar restaurant with friendly staff and dinner menu that although limited, is pretty good close to the Rio entertainment complex. Reasonably priced. Breakfast buffet not included. Buffet was very limited for $12 and both times everything was cold. My French toast was dry, cold and crunch. Ordered from the menu on my previous stay. if was better.
The stay was comfortable overall. The staff were friendly. The bathroom floor was sticky indicating some dirt not properly cleaned. I spread a towel over it.
Not easy to find
gym, pool The bed covers are too thick, made falling asleep difficult
Very easy check-in, comfortable room and bedding and nice staff. Can't ask for more in a hotel. Not the hostels fault but the family staying above me was incredibly loud. I wish the staff knew to put a solo travelers room away from a family with children and an infant.
Beds were ridiculously comfortable We liked everything, except for the the complimentary shampoo. It sucked. But, it was free.
The rooms are clean and the location is convenient. There was not a microwave in the room. The floors didn't have soda machines. The charge for parking is too high.
Clean and nice rooms Be careful! They gave me a different rate than that I got from booking.com. I had to call booking.com to solve the problem and they did. Moreover, the internet in the rooms was not working!
The attention of the staff to my needs.
Close to metro Beds are uncomfortable and squeaky "Lounge" is a joke. It's a small fridge with sodas and a microwave. Wifi doesn't work in some of the rooms. Customer service is awful.
The only problem is that they chatge for parking 12$ while it is not a crowded area with a lot of malls and parking
Very comfortable and pleasant
We loved the interior of the hotel, and the fact that it was literally next to a Metro station. The staff was super, and we had a wonderful time.
Very Clean. The lifeguard at the pool was very helpful and friendly. The café.....we arrived in the café at 6:50 and was told that they did not open until, so we sat and waited. When we were told that we could order, we placed our order. My husband received his oatmeal in 10 minutes, toast in 15 and then a staff member told me that my order would be out shortly. After 25 minutes we questioned where it was and the staff member told us that they had technical difficulties and it would be out Shortly, besides we were early and they were not ready for us!!!!!??? When I received my eggs, she told us that they would not charge us. This was 35 minutes after they opened at 7. The food was good, the staff member really had a" people skills" problem. I will go to this Courtyard again as it is convenient for us, but I shall not eat there.
Location Staff cancelled reservation that was duplicated. Refused to award points for stay with redicard. Refused to give paper copy of receipt at checkout. For a Red Roof PLUS... Rate higher for less room amenities than room for half the price of non-plus property.
Room was big The coffee pot was small the cup was also to small
staff was friendly, room decor was updated bath room light needed replaced...i requested a quiet room away from noise. i was placed in a corner room next to housekeeping staff hallway.
Very friendly and helpful staff.
Simple and relatively nice. Price mostly. Then again most hotels around the area are surprisingly expensive for how modest the rooms and service are.
Nice staff, allowed dogs, and cheap price It was gross. Our first room smelled of smoke residue. I felt gross going in and the smell was horrific. The staff was very nice and let us change our room, but it smelled as well. It was a different smell, still gross. It was better than the smoke so we just stayed. The bathroom wasn't clean. There were some gross dirty spots. We appreciated the friendly staff, but will not go back to the Extended Stay.