Ulemper: We unfortunately experience a disruption on Saturday, June 18th with the room beside ours and kept us up all night - I reported it to the front desk and nothing was resolved and/or addressed.
Ulemper: Gouges guest for parking. No working ice machine. And cleaning staff cleaned my room 2 times despite my sign being up and me telling the desk to NOT have them come in. I had important papers in there. No safe available. Charged my kid 7$ for a hot pocket. Just overall not a good stay.
Fordeler: The room has a lot of space and it is very clean. Staying there is comfortable. The staffs are very nice. There are many restaurants and shops around so it is quite convenient.
Ulemper: The wi-fi is too slow so I can barely work in my room. That is the only problem I found.
Fordeler: Very modern, comfy beds, good cable channels, and work out stuff. Definitely influenced health and wellness. The outside patio was nice and had easy access to the street, metro and surrounding stores
Ulemper: The rolly door was cool but you could hear everything going on in the bathroom. Also, you could hear most things going on in the halls from your room
Fordeler: Room was clean, modern, and very efficient. I really liked the bathroom, and I thought the exercise area was interesting.
Ulemper: The space was a bit tight.
Fordeler: Rommet har god plass, og det er veldig rent. Å bo der er behagelig. De ansatte er veldig fine. Det finnes mange restauranter og butikker i nærheten så det er ganske praktisk.
Ulemper: Wi-fi er for lav slik at jeg så vidt kan jobbe på rommet mitt. Det er det eneste problemet jeg oppdaget.
Fordeler: The staff is great. The hotel is clean and conveniently located.
7,1 Veldig bra
Fordeler: We've stayed at this property twice, for an annual dance competition event. Hotel staff is nice and hospitable. We received great customer service from the check-in staff. Rooms were fine. Facility was fine. Hotel staff service was good.
Ulemper: Restaurant service during our recent stay was very unpleasant, unfortunately. We were part of a large dance event, stayed in-house for a group dinner (25 people). I made reservations in advance. We ended up waiting for almost 2 hours to receive our food order. Some orders were messed up. There were errors will bills. I have a feeling that the restaurant was under-staffed, including kitchen staff. Waiter seemed stressed out and not customer-friendly. Overall, it was not a good dining experience at all, unfortunately.
The following morning, there was a huge line for a buffet breakfast, which was very inconvenient. Everything about our breakfast experience felt very disorganized. Restaurant was not prepared for a large group, unfortunately. Many customers people were disappointed with quality of service. Our waiter was very patient and professional. Too bad I did not catch his name. He handled the situation as best as he could, with a smile on his face.
Fordeler: Staff was very friendly. Remembered me and assisted me efficiently. Room was nice, clean, good amenities. Boarding pass printing station made getting checked in in advance very easy. Excellent hotel overall for business travel.
Ulemper: Toilet paper and tissue was thin and rough, many analog tv channels, dining was expensive. Internet access was not included.
Fordeler: Personalet er flott. Hotellet er rent og praktisk beliggenhet.
Fordeler: Very Clean. The lifeguard at the pool was very helpful and friendly.
Ulemper: The café.....we arrived in the café at 6:50 and was told that they did not open until, so we sat and waited. When we were told that we could order, we placed our order. My husband received his oatmeal in 10 minutes, toast in 15 and then a staff member told me that my order would be out shortly.
After 25 minutes we questioned where it was and the staff member told us that they had technical difficulties and it would be out Shortly, besides we were early and they were not ready for us!!!!!??? When I received my eggs, she told us that they would not charge us. This was 35 minutes after they opened at 7. The food was good, the staff member really had a" people skills" problem. I will go to this Courtyard again as it is convenient for us, but I shall not eat there.
Fordeler: The bed. The bed was fabulous like sleeping on the clouds.
Ulemper: Everything else. It's old, noisy and dirty. Needs to be pulled down and fully rebuilt. It's past it expireation date long time ago.
Fordeler: The room was hotel overall and the room was clean. Staff was friendly. It was extremely affordable.
7,4 Veldig bra
Fordeler: Free hot breakfast, ample free parking, nice decor and great location right off the freeway, pet friendly
Ulemper: The room wasn't exactly clean. There was a hair in the bed when it was supposed to be freshly made, and there was old pizza crust on a ledge near the other bed. (We stayed one night and didn't have pizza). But for the price we got over it.
Fordeler: I liked the cleanliness, ambience, location and display of artwork in the hallway of the hotel.
Ulemper: The front desk staff were efficient but not friendly.
Fordeler: Quick, friendly service at the front desk, and clean, spacious room in a very convenient location (right off the highway). Everything was in good working order. Good area. There's also a great variety of restaurants a mile and a half down the road from the hotel.
Ulemper: Don't expect much from the "free" wireless internet. I found it to be rather slow, but was still able to accomplish what I needed to (mostly research).
7,4 Veldig bra
Fordeler: As good as can generally be expected in this price range
Ulemper: Restaurant and room service were unavailable as the restaurant was closed with no explanation of why it was not open.
8,0 Veldig bra
Fordeler: breakfast, cleanliness, staff, price
Fordeler: Sengen. Sengen var utmerket som å sove på skyene.
Ulemper: Alt annet. Det er gammelt, bråkete og skittent. Trenger å bli revet ned og fullstendig gjenoppbygd. Det er forbi den expireation dato lenge siden.
Fordeler: The stay was comfortable overall. The staff were friendly.
Ulemper: The bathroom floor was sticky indicating some dirt not properly cleaned. I spread a towel over it.
Fordeler: Large and comfortable rooms. Pleasantly surprised.
Fordeler: Bar restaurant with friendly staff and dinner menu that although limited, is pretty good close to the Rio entertainment complex. Reasonably priced.
Ulemper: Breakfast buffet not included. Buffet was very limited for $12 and both times everything was cold. My French toast was dry, cold and crunch. Ordered from the menu on my previous stay. if was better.
Ulemper: Not easy to find
7,7 Veldig bra
Fordeler: oppholdet var komfortable generelt. De ansatte var vennlige.
Ulemper: Badet var klissete som angir en skitten ikke ordentlig rengjort. Jeg spredte seg et håndkle over det.
Fordeler: Store og komfortable rom. Positivt overrasket.
Ulemper: The coffee pot was small the cup was also to small
Fordeler: Simple and relatively nice.
Ulemper: Price mostly. Then again most hotels around the area are surprisingly expensive for how modest the rooms and service are.
7,1 Veldig bra
Fordeler: staff was friendly, room decor was updated
Ulemper: bath room light needed replaced...i requested a quiet room away from noise. i was placed in a corner room next to housekeeping staff hallway.
Ulemper: Staff cancelled reservation that was duplicated. Refused to award points for stay with redicard. Refused to give paper copy of receipt at checkout. For a Red Roof PLUS... Rate higher for less room amenities than room for half the price of non-plus property.
Fordeler: Nice staff, allowed dogs, and cheap price
Ulemper: It was gross. Our first room smelled of smoke residue. I felt gross going in and the smell was horrific. The staff was very nice and let us change our room, but it smelled as well. It was a different smell, still gross. It was better than the smoke so we just stayed. The bathroom wasn't clean. There were some gross dirty spots. We appreciated the friendly staff, but will not go back to the Extended Stay.
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