Reserved a room with 2 queens. Got a room with 2 dounles and the one bed was broken. Tv remote did not work. Side doors said use key to enter for security...anyone could walk in.
nothing no enough space to sit down few and poor food choices worst ihave seen for a continental breakfast
It was convienent to the beach. Had breakfast. Easy access.
The beds were very comfortable. Staff was helpful. Very clean rooms and wasn't a far trip from any beaches. Shower floor was a little loose but other than that great place to stay for the price!!
Comfortable, quiet, convenient We got there at 3:30 am and we were calling repeatedly waiting for someone to open the door so we could get our room key, the employee had to step out to go to a room for a problem but we had no way of knowing that so we almost left and there are no refunds and we would have been without a place to go. Finally after ten minutes he came walking in, it could have simply been avoided had he put a sign on the door saying he stepped out, we thought they were sleeping in the back because it was third shift or there was no one there.
It was clean, quiet, easy access, nice pool Some of the staff could have been more professional, more informational. They didn't seem to like the fact that we purchased through a 3rd party, like it made us second class to them.
Appreciate the recent upgrades to facilities over past year. I have been coming to this motel since 1997. Wish I got a little better treatment by front desk (phone or in person) after all these years, but Grand Hyatt this is not, I guess.i can't expect more despite my loyalty. Called to see what best rate I could get , was actually quoted higher than I saw online. When I mentioned this, the staffer said Well you can book online then. Nice. Not friendly upon check in no matter my attempts at humor. But rooms ( bedding, furniture) have gotten better in last year +. Unfriendly service from evening crew. Morning crew seems to be friendlier.
The proximity by car to Rehoboth Beach, and the swimming pool. The facilities are due for a renovation, but good overall.
The rooms are clean and spacious. The breakfast bar was OK but somewhat limited. The toilet in our room didn't flush properly. There was no drain stopper for the tub.
The staff was great, it was very quiet and comfortable. I'd definitely stay there again
The room was huge and comfortable. The bathroom was very clean and large. The staff was great. We had a relaxing stay at a very nice place!!! I loved everything. No negatives!! Would go back in a minute.
The room had tons of space which was nice since we had to set up a pack-n-play and other baby items. There is only 1 elevator and it is pretty small so you can't fit too many people with their baggage.
I liked everything about it. This was my first visit and I would come back again. Nothing that I didn't like.
HUGE ROOM! cute decorations. Nice staff Seems like the a/c might not have been working as we were hot throughout the night.
Price, pool, balcony Little old, but who cares.
Proximity to beach, Boardwalk and shops.
It's closeness to the beach, and it's convenience to downtown. We walked to the restaurants we frequented. The water pressure in the shower was low due to the use of a water restrictor in the shower head was the only real negative. The water pressure in the sink, and if you wanted to take a bath, was fine.
Location was great, just a short walk to the beach. They provide chairs and umbrellas which is very convenient. Close to restaurants, etc. The rooms have VERY thin walls! The room itself was clean, spacious, and recently renovated but we could hear every word of the people on either side of us. It was awkward, but fine for a night. I just wouldn't want to spend too much time like that.
Great location, very pleasant staff.
furniture was uncomfortable structure had some damage, needs painting extermination needed "bungalow" was not much bigger than a regular room and only had a small shower stall bathroom was small; there was no counter space nor room on the sink.
Clean and basic - easy for our one night stay before running a 5K in the area. The woman who checked us in was extremely nice, and it was very easy to find. We were in a room on the ground level with people above us. The people above us were traipsing back and forth and maybe even dancing - I can't imagine what else you could be doing that would necessitate that much walking back and forth and heavy footfall at that. And, of course, they were loud voices to go along with it. It would've been no issue at all if we hadn't been directly under these people. I think I'd request to have a standalone room or a room on the 2nd level if I went back.
Room small, but all up to date. Clean, not noise, was right next to office. Front desk woman, was excellent, very friendly and welcoming... Needed a table in the room and maybe a place to hang things..
Coffee was horrible. Why can't hotels make decent coffee in the morning?
It was clean, easy to get around, comfortable. The fact that housekeeping steals... And the GM of the hotel makes you look like a fool for it..
I stayed in Room 218 and could not close the curtains. The parking lot lights shone right in the room.
The staff were friendly and helpful with any issues that came up. The room was very spacious, clean, and comfortable with a very high quality tv. Also, the blueberry waffles with the free breakfast were delicious! The elevators smelled of gasoline with doors that would close all the way until they hit something/someone. Wifi was confusing to log on to but the front desk explained how quickly and easily
the rooms is very clean, staff was very friendly, great breakfast. located close to the beach and outlets.
Nice and clean. Friendly staff. Doors to the rooms slam shut. Very noisy early in the morning and late a night.
Good value for price. Staff was not friendly at all.
It was clean and well maintained. Staff was friendly and helpful. We were not informed that there were not only no hairdryers in the room but none to borrow from the front desk either. Come on guys it's the beach. Some shampoo and cream rinse would have been nice for $179.00 Had I known I would have gladly brought my own. It just never occurred to me that I would need to and I'm really not an inexperienced traveler. You guys really need to step it up in this department.
Where the toilet is located
It was very clean. We were very pleased. We are planning on using it again. A good bang for your buck.
Was perfect for last minute. Was a bit pricey for not being there much, but it was a Holiday weekend.
Room was very clean, bathroom very roomy as was the room.
Usually has vacancies last minute Previous room rented had musty smell.
Great location - can easily walk to the beach and right in the middle of downtown. The staff was extremely polite and helpful!
Great location Nothing
Staff were really nice room was clean walking distance from the board walk.
Location was perfect, 2 blocks from the beach. Right in the middle of downtown Rehoboth. Really needs renovated, but it was clean and the staff was helpful. Good value for the money. Water pressure was amazing and the AC worked great. Parking garage was also a plus No locks on the balcony doors, no microwave.
the convenience of being in town walls are paper thin, too much noise comes through from adjoining rooms, bathrooms need upgraded
We loved how close to the beach and other rehoboth attractions we were. The parking garage was a nice touch as well. The most uncomfortable hotel bed I have ever slept in. I tossed and turned all night and woke up with a sore back every morning. I honestly was glad to head hi ome after 3 nights to a nice bed.
The rooms were clean and A/C worked great. Great location within walking distance of beach, boardwalk, and down town shops Pool was dirty and overly chlorinated. Hallways very hot and elevator was out of service several times during our 5 day trip.
Location. we were locals staying for a night so we could enjoy the town without driving. Sandcastle was perfect walking distance and was definitely worth it. Great price and met our needs perfectly!
This hotel may be a bit outdated and nothing fancy, but it was clean, comfortable and had a lovely staff. Location is great. Enjoyed my brief stay very much!
As always the location is great and the pool and shower very pleasant The beds are really uncomfortable and the bathrooms are grimy. But it's the beach so who cares
Hotel way nice and spaces. My room was ready half hour before check in. Definitely had an amazing veiw of the beach from our room. The beds were comfy, and the rooms was very clean.its in the perfect location from everything. It's in perfect walking distance of the beach and board walk. Had dinner reservations set up the night we arrived and it was down the street from our room. I love how close it was to everything. They only problems we really had was that the shower didn't drain very well.
The refrigerator was on but did not cool . the closet has no door or covering so room & bed had view of closet & ironing board the balcony door did not have screen door so leaving it open allowed bugs to fly in
Bed and pillows were very nice No food. Had to go to end of long hall to get something from vending machine.
The staff was friendly, kind, and professional. They smiled when you came in, made you feel welcome, and were always available. The hotel felt secure with security and someone at the desk overnight. I did not have a lot of luggage but I always saw bell men who were very friendly and on top of helping families with a lot of luggage. Our AC was broken but they were happy to fix it. We paid close to $600 for 2 nights. Part of that was due to the holiday weekend, but for that price I think the AC should have been working from the start, and our ocean view which we paid extra for was ground level in front of a fence for the pool. We would open the slider and have tons of kids yelling and lots of random kids coming by the small patio to retrieve diving sticks, a frisbee, or a ball. They did not include conditioner for your hair, it was one of those terrible two in ones. I know personally having beach hair and salt in it, a real conditioner helps. The WIFI is terrible and we could not watch Netflix in the evenings. My phone also had to run on its own data.
Right on the beach, friendly and responsive staff, very clean. WIFI was TERRIBLE (could access email only for the most part; so slow that it wasn't really possible to view most web sites; often unable to find/maintain connection (once at 3:30am it took 15 minutes to log on)); a bit dated and worn; our balcony was technically "private" but wedged in a corner very close to two other units' balconies so there was not necessarily a lot of actual privacy (but maybe that's what you get when you get discount/Internet rate); refrigerator temperature knob was missing so when everything in fridge froze we had to have someone from maintenance come with plyers to adjust it (on the plus side, he came immediately).
Hotel is right on the boardwalk with wonderful ocean view. Didn't care for having to pay for coffee in the morning in the coffeeshop.
On the boardwalk Needs some updating
You can't bet the location of this hotel. It really was perfect! Room was more spacious than I thought it'd be. Employees were nice and helpful. We can't wait to go back! Nothing really important, Wish there was more room in the bathroom and that the pool was heated. Not having these though didn't make the stay bad or inconvenient though just would have been a bonus.
The room was a bit small but very clean and wonderful overall experience!
Quaint Inn with good service. Convenient to beach. Nice continental breakfast Carrying large luggage to the second floor was challenging. All but one pillow weye a lttle flat and hard.
We loved it here and have plans to come back next year. The hotel was gorgeous and spacious. I loved the key pad doors, I didn't have to stress about a key and it was one less thing to carry. The room was gorgeous I loved that we had wine glasses so nice to have a glass of wine while getting ready to go out. Our room led out to the deck so we had breakfast every morning outside. It was quite and nice and we had a great view. The hotel was about a mile from the beach so we walked everywhere. Would have loved it if it was a little closer but the walk wasn't bad and the trade off was a quiet place and a nice view. Breakfast was just the essentials but it's always nice to know coffee is waiting for you. The staff was great and accommodating and we really loved that we got to take a bike ride the morning of checkout. It was the extra bonus that topped off our trip
A group of my friends stayed here for the weekend and really loved this place. Clean and comfortable rooms.
Clean, quite, great service, nice continental breakfast, beautiful building inside and out, great location!!!! Close to all major beaches, roads, restaurants, outlets and supermarkets. Convenient heated indoor pool. I wish my stay was longer. =(
My husband and I stayed there the weekend of the Rehoboth Beach Marathon. The hotel was convenient to the marathon, clean and the employees were very courteous and we especially appreciated the late check out after the marathon.
Went cycling around Rehoboth was fun with family. We tour for dinner on Rehoboth Avenue in the evening. Wished more stores were open at this time.
Loved the room and attention to detail, it really felt so clean and the breakfast was absolutely INCREDIBLE!! Totally recommend staying here for a romantic getaway with your significant other. Pretty strict on number of guests and significant fee if there is a cancellation.
It was close to the beach, and was close to many restaurants. I had heard so many great things about Bellmoor Inn from friends, so I was really surprised when we had the opposite experience -- particularly since we were paying so much. When we arrived, the management was really rude. We walked in with our 3 year old son, and it seemed like they weren't too keen on having children at the hotel. I had booked a room for 2 people, and had asked for a cot or rollaway bed for our son. They were incredibly rude and mentioned at least 3-4 times that it's not their policy to provide these things, and that we'd need another room. The manager specifically said they didn't have anything and that we'd have to make it work (which was fine). He also mentioned that the garden rooms were for people without kids so that the other guests wouldn't be disturbed by kids waking up in the "middle of the night and crying." Needless to say, we felt incredibly unwelcome. Also, the management at the spa was rude. I went in for a massage, and the lady did not welcome me in, or offer me anything. For the amount that we paid, I wouldn't have expected this. The room was fine -- nothing over the top. On our second day here, we noticed ants all over the bathroom area!! We ended up closing up all of our toiletry bags, and I used the washcloths to wipe away all the ants I could see. A few hours later when I returned from the beach, they were back! I did the same thing -- wipe down the counters. However, I'm surprised that the cleaning crew didn't see them or try to clean that area? My recommendation -- do not stay here.
They told me i could use pool after ten pn and they locked doors andn lied.we were forced to leave pool since ten arrogant kids made 3 couples uncomfortable and leave.managment did NOTHING.ps water pressure stinks in shower Leaving
Bring your own pillows. Pillows here are very very flat.
How they canceled three days before I left to go there. Over booking.
I love this place! this was my second time booking a room with them and I enjoyed myself each time. I book here just to get away from realty. It's peaceful, clean & very relaxing; this is my home away from home. The employees were well mannered, polite and helpful. & I definitely will be booking here again in the near future. The only problem I had was they didn't have enough supplies as far as soap, toothpaste, toothbrush, etc. Also, for breakfast they sold have more variety to choose from. other than that I really enjoyed myself my stay at here at the AmericInn Lodge & Suites in Rehoboth Beach!
The room and bathroom smelled strongly of mildew. Had to febreeze my room.
Very clean room. Very comfy bed and A/C. Breakfast was pretty good and wifi connection was fast. People at front desk would rather take booking phone calls then talk to live guests that are there to check in. Waited almost 10 minutes for person to get off the phone to even greet me
Least expensive hotel in Rehoboth with an indoor pool, and decent water pressure in the shower, too
Love the jacuzzi! Super clean and nice
The hot tub Wish they would bring the waffle makers back for breakfast
A great value for the price. Hotel was cute, very clean, and the staff was obliging. I would stay here again.
Swimming pool... Breakfast
We felt the experience was fairly similar to another chain that typically charges more. Nicely outfitted. Fireplace in lobby is nice touch. Bed comfortable. Nice breakfast. Pet friendly. Very pleased with our stay. Spent for 3 nights what we often pay for 2 nights! Could use some kind of channel guide for TV. Shower had a squeaky sound, jacuzzi was not in service near the pool. Also I don't mind the lack of elevator but this could be a huge caveat for some.
Friendly staff, convenient clean
The beds were extremely comfortable . The staff was very friendly . For a girls weekend it was perfect . Great value! Very close to the beach although you do have to drive . I didn't like the carpet . It definitely needed to be renovated . The breakfast was very small and not many choices .
Overall great experience and friendly staff Room needed some repairs, mostly cosmetic