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Bra beligenhet og bra standard! Standard Room uten balkong er dårlig greier. Lite europere! Stortsett bere asiatere som ferier her!
Et meget bra hotell med sentral og god beliggenhet. Noe trafikk støy for rommene ut mot gate. Det foregikk brenning av søppel/gress på nærliggende nabotomt. Uakseptabelt for et hotell som ønsker luksuspreg.
Great hotel, service and location as always. Happy to come back again to the hotel! None
very good breakfast, fishes in pool, view from 15 floor to sea and mountains no wi-fi free in room
Hotel staff was very helpful, caring and ready to enhance the stay experience.Location is great near by the center of interests and the beach. Swimming pool area and garden is very well maintained. Excellent value for money. Quality of service and food at the thai restaurant of the hotel are excellent. Bedding is slightly of poor quality and matresses would require a refresh.
near the center of Patong. Good in room Service Maybe the hotel is good in the past but not sweet for young people. I mentioned in the reservation that I have a friend will have her birthday there. But there is no special preparation for her. I also mentioned we need 2 king size beds. but only one available...I have to give up...& dark in the restroom.
the hotel staff were lovely so friendly yes the mould in shower and having to pay extra for what i already booked.
Hotel location is excellent as it's walking distance to busy patong beach and shopping area. The food served around patong are excellent. This was my 2nd stayed. The hotel staffs attitude toward westerner and asian seems to be different. Quoted an eg, we were made to wait when some european checked-in althought we were at counter much earlier. I find that offensive and rude.
the Staff were very friendly and the hotel could arrange for whatever we asked for (they don't beleive in impossible) the qualification of the tourist help desk staff
Friendly staff, well location
location .comfortable ,lovely staff, food....every thing nothing
Casual feel Too quiet
One Of The Most Luxurious Hotel in Phuket.... Very Near To Patong Beach.... Totally A Hideaway / Escape Resort with full and modern amenities....!!! Just Loved It...
The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious. Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.
Jeg likte beliggenhet og utsikt fra hotellet. Stranden var ikke så fin - stenete og skittent vann. Rommet burde hatt minst 2 hvilestoler når det er et rom for to. Informasjon om at hotellet hadde en pier (brygge) med bademuligheter ble ikke opplyst. Kart og info om hotellområdet burde ligge på rommet når vi kom.
Servicen fra personalet gjorde oppholdet på dette fine hotellet til en fin opplevelse sov vil gjentas
Cleanliness,staff management,breakfast,friendly personnel Excellent +++++
Bed is comfort,seaview,the hotel employee is good No
Lobby and elevators smelled of mold.
The room was nice. Service was horrendous... just shockingly bad all the way... from the time we checked in... whoever is the GM of this hotel should be ashamed. Expect much more of a Marriott chain.
the kid,s swimming pool
Great area within walking distance to lots of entertainment. Great staff that was very helpful and attentive. No complaints.
Very well trained and friendly staff. Hard Rock Cafe next door. Expensive taxi fares from touts at the hotel entrance. Double the normal price.
lcotions . i have used booking.com so many time but when i arrivel at the hotel the resonpsit till me to paid text whihc 18% it's specit preice what i was booking form your site so i'm ashing why you do not add befor i make rersations , i thanks that you we loes coumter beacues of that .many thanks for booking.com . i well all way used you site . best regards ghazi jum almehza
The views and closeness to the beach. Too noisy. Fireworks all night and very close to loud nightclub.
location was the best,room was amazing once upgraded not enough sunbeds and pool in shade alot
this hotel is value for money..love the cleanliness of the room..will recommend this hotel to others... customer service sucks!!
Room was nice with large veranda and large bathroom! Hotel is placed very convenient area. The staffs did not tell us any important information. Almost staffs didn't say to us friendly greetings in the morning, in the afternoon and in the night during our staying even there were no other customers, if we didn't contact with them. I hope it will be done enough educations about hospitality comparing with any other hotels in Patong beach, which we visited for lunch or dinner.
My partner and I really enjoyed everything about Patong beach hotel. The buffet breakfast was awesome and the hotel staff there are very helpful and friendly. The only thing I did not like was that they were doing renevations to the part of the hotel which had the gym in it. Therefore when we stayed we had no gym which was a real let down as I need to maintian a high level of fitness for the life I lead away from holidays. I understand that we went in low season and that was the best time for renovations but it would have been alot easier if we were told it wasnt operational before booking.
Staff ,location and ammenties excellent and even though it was central which we did have a concern with noise at night before we left to find there was no noise issue at all. Nothing we would stay there again when we return to Phuket
Calm and pleasant. Power failure.
The location and the room style. The internet use policies.
Good location for shopping and beach. Very friendly dining room and cleaning staff. Very quiet rooms. Breakfasts boring and tasteless, not real fruit juices. Broken or non existant sun loungers around the pool. Poor pool area. No atmosphere in the hotel.
The location is very good!! Also the facilities! I like the swimming pool.
clean & new & friendly staff 1) breakfast - not many option and too boring to eat the same food for few day. 2) difficult go back to the room during heavy rain. 3) no children facilities & activities
I love the hotel room .The jacuzzi was excellent and the hotel room have a nice view. Small variety of breakfast food.The hotel far away from the Patong beach,it is better to hire a car if you want to stay in this hotel
The Jacuzzi...It was really awesome...New experience to have it in such a place where you can feel as you are hanging while enjoying it. The breakfast... There must be more variety or it should be at least buffet instead of getting it in the room... And there should be consideration about having Muslims, so they must provide Halal food too.
Good staff, nice big rooms, clean and need Some times long waiting for roomservice ( up to 60 min )
Absolutelly fantastic, treated like a king I had to brush my own teeth!!!!
relacking by the pool. great swim up bar. The hotel is situated far enough away from busy Patong, but close enough if you want to go in.
Merlin Beach was better than what we seen on the Internet sites and photo;s. The hotel is very well maintain and we didn't want to leave. The pools and beach made you just wanted to stay at the hotel and not have to leave for anything. Everything was available...Spa/Games/Internet/Bars/Tours....Very Well Done.. We will be going back next year... Only one thing and is was very minor... The games room had pool tables but you had to pay for a que???
Swimming pools are great No morning paper, no Wi Fi in rooms, To far out of town.
all staff friendly, very beautiful & relaxing atmosphere. All food at resort reasonably price & delicious. Absolutely couldn't fault anything. Absolutely couldn't fault anything.
Relaxing, good staff, decent food (good breakfast), good transport services to Patong, good Thailand hoiday resort for a "non-traditional" resort A little too expensive. Considering the amount of Australians at the resort, and the price, it was like staying at an Australian resort. The reason people go to Thailand for a resort holiday is because it is supposed to be cheaper.
We enjoyed every minute of our stay. Beatifull resort ,has everything you need to relax first class, away from busy Pattong Beach, middle of nowhere, yet only about 7 minutes by bus to Patong Beach shops and markets. We will definitelly be back again.I would recomend Merlin Beach Resort for families with childern,newlyweds, couples, singles, there is plenty of room for everybody.Great Phuket destination. Breakfasts were excelent and restaurant prices for Lunch and Dinner very reasonable. No
Outstanding customer service and attitude by all staff. Some even went above the call of duty to get something for me from another town as I had run out of time to do it myself. None. They were exeptional
It was very relaxing and the three pools were great. It was peaceful and quiet just a short tuk tuk away from all the action. I feel there should of been a little bit more entertainment of an evening. I didn't think the band/music entertainment was very good at all.
Breakfast was excellent and the pool facilities were amazing. The 300 baht charge to get into the town was a little steep particularly as the complimentary bus schedule was a little sparse however this was not a major problem.
Great choice of in house resaurants. VG staff at front desk, tour booking and dining room staff. Would recommend and stay again.,
the selections of food at Sala Bua and the swimming pool that facing the phatong beach.2 cafes available on the left and right side of the pool too. the kids pool too small .
Very good resort
The beach was very nice but I did not like the town and we had incredibly bad weather and so didn't make any tours. I normally prefer a more secluded beach or cultural location but was meeting family. The hotel was excellent. Hotel excellent
Pool area The bed was very hard and walls in the room need some paint touch ups- dirty. Rooms were a tad run down.
The staff, the room, the location.
Breakfast, pool, location, grounds No gym, room is dark, street noise, mosquitoes
Great location, it is hard to find a hotel like this n Patong beach. The bed wasn't very comfortable
Different atmosphere offered by Cabana room style.
Beautiful tropical property literally right on the beach. Amazing breakfast buffet every morning.
Friendliness & helpfulness of the staff.
The hotel was fantastic. First of all its location was perfect. It is the closest hotel to shopping center, bars, restaurants..etc with being right on the beach (you dont need to rent a sunbed). Bungalows were very large, clean and comfortable. Inside the hotel, it was so quiet and peaceful despite the noise of the city. Staff can speak English but it is really difficult to understand them. Although the spa was 4 times expensive than the ones in the city center, it was very impressive and it really counts (I've tried both). Breakfast was quite good. I think it is one of the best places to stay in Patong Beach Rooms need a little renovation. Especially towels and taps
free internet and staff smelly rooms through mould or dampness. dark rooms.
Great Location, 10mins walking distance to the Famous Patong Beach! The Grand Deluxe Private Pool Room, the view is beyond excellent! Ordered a birthday cake a day before, and told the counter staff to wrote it down the name which I wrote it on a paper, actual day, it turned out to be a cake without any name on it. Quite disapointed. Anything else, was perfect!
Near Patong beach location Location near drainage. staff not polite/courteous.
The room looks very nice, very modern everything that hasn't direct to link to the room is coming apart, in the hallways things are broken, there is a problem with the pipes so to see the seeling full with black stuff
Good location. Could walk to party street but far enough to don't hear the noise of it. Breakfast buffet is very nice and one of the best during our stay in Thailand. A lot of choice and tasted good. Actually the staff was very nice but as we asked about the cost for a taxi to freedom beach we would prefer that we are informed that we better should go by boat! And you can hear everything through the walls!!
Loved it here. The staff is great. Breakfast food and food from the restaurant itself are also really good. Already planning to book this place for next year. The spa is such a treat as well.