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Servicen fra personalet gjorde oppholdet på dette fine hotellet til en fin opplevelse sov vil gjentas
Jeg likte beliggenhet og utsikt fra hotellet. Stranden var ikke så fin - stenete og skittent vann. Rommet burde hatt minst 2 hvilestoler når det er et rom for to. Informasjon om at hotellet hadde en pier (brygge) med bademuligheter ble ikke opplyst. Kart og info om hotellområdet burde ligge på rommet når vi kom.
Hotel staff was very helpful, caring and ready to enhance the stay experience.Location is great near by the center of interests and the beach. Swimming pool area and garden is very well maintained. Excellent value for money. Quality of service and food at the thai restaurant of the hotel are excellent. Bedding is slightly of poor quality and matresses would require a refresh.
the hotel staff were lovely so friendly yes the mould in shower and having to pay extra for what i already booked.
very good breakfast, fishes in pool, view from 15 floor to sea and mountains no wi-fi free in room
Great hotel, service and location as always. Happy to come back again to the hotel! None
near the center of Patong. Good in room Service Maybe the hotel is good in the past but not sweet for young people. I mentioned in the reservation that I have a friend will have her birthday there. But there is no special preparation for her. I also mentioned we need 2 king size beds. but only one available...I have to give up...& dark in the restroom.
Friendly staff, well location
Hotel location is excellent as it's walking distance to busy patong beach and shopping area. The food served around patong are excellent. This was my 2nd stayed. The hotel staffs attitude toward westerner and asian seems to be different. Quoted an eg, we were made to wait when some european checked-in althought we were at counter much earlier. I find that offensive and rude.
location .comfortable ,lovely staff, food....every thing nothing
Casual feel Too quiet
the Staff were very friendly and the hotel could arrange for whatever we asked for (they don't beleive in impossible) the qualification of the tourist help desk staff
Bra beligenhet og bra standard! Standard Room uten balkong er dårlig greier. Lite europere! Stortsett bere asiatere som ferier her!
You are the center of our world
Et meget bra hotell med sentral og god beliggenhet. Noe trafikk støy for rommene ut mot gate. Det foregikk brenning av søppel/gress på nærliggende nabotomt. Uakseptabelt for et hotell som ønsker luksuspreg.
that it was small and personal.Staff are great Hard Bed, tiny pool. (spa size) and no restaraunt
The room is clean, the staff has been friendly, they upgraded my room at zero cost :) the staff guided me on the places of interest, is a cosy stay @ phuket :) location wise is good too, not too far from jungceylon yet is not near to the bustling streets at bangla road :)
really clean friendly and safe hotel, excellent staff, booked one night but went back after dive trip and stayed 4 more the pool at the top is little more than a plunge pool, some of the design items like the goldfish in a tiny tv is just cruel
The staff was extremely friendly, rooms were very nice, very clean, they have a lot of care with all details. We had a very pleasant stay at The Album Hotel. Location was also very good.
great location, with easy access to nightlife and beach
We stayed 10 days, if you want a clean and secure place go for it. Also the management will look after you day and night. So much better that big hotel outside patong, a real coffee and breakfast , a perfect room with plasma and comfortable.......i love the album and the staff thanks again No complaints I will come back I promise
Best confort relation ship with price and excelent service no
all staff are very attentive and tried to support at any requests
Superior Room is actually two single matresses on a raised floor / basic room - this was a little misleading from the booking details.....
Good design very nice boutique hotel.Breakfast was nice. Very close Patong beach and bars. ( we did not like Patong area but if you like you can stay) Patong area was really bad. Lots of bars, noisy, etc...
Resort Staff were friendly and helpful The Bungalows were located at the bottom of the Terraces, which meant a rather steep walk with many steps to reception area. Many mosquitos throughout resort; Always using insect repellent.
the stay was ok until the staff made a mistake and call me at my work saying that we did not pay for one night for one room, which was ridiculous, we were planning to come back but after this surely we change our mind.
Friendliness of staff and Club Bamboo itself.
We only stayed one night as we vacated the room given the distance from the main attractions and the beach, the mosquitoes and the construction next door
Very quiet , peaceful and the staff was really great
Shower curtain was old and dirty (mould) and water from the shower/taps looked dirty. Lots of mosquitos.
Room cleaned whenever requested, courtest bus to bring you into town quiet location and lovely staff
Hotel staff was always available and polite. Room was very clean and comfortable.Hotel shuttle to the beach every hour is very usefull since the hotel is not situated on the beach. Location of the hotel is a bit far from the beach (10-15 minutes by foot).
Friendliness of the staffs and their willingness to help when any problems arise. At certain time there is no water supply
Starting at the front-desk, the staff are uniformly charming. I say this advisedly, as of course Thailand is well-known (and correctly) as the "land of smiles"; however they really are exceptional, even for Thai!. In conversations with staff I was given to understand that the reason for this is that the hotel's founder (now prematurely deceased, unfortunately) insisted that the attitude of the staff to the customers was crucial. He succeeded! The location is a little remote and the transport service can be unpredictable. It needs to be absolutely reliable.
The service is amazing the staff are wonderful! Some lights didn't work, hot water was hard to get at times, the room has ill safety features, the lion was only changed every 5 days. but for a 12$ a night hotel what can you expect. great value!
Fabulous hotel. Staff were wonderfully helpful and always cheerful. We stayed in the pool access room and it was worth the extra money. Room service and restaurant prices were reasonable. Great location in Patong but away from the crowds - easy enough to walk into Patong or get a cheap tuk tuk or taxi ride into town. Fantastic pool. Pool was beautiful but could do with a better clean as there was some mould on the steps from our balcony into the pool.
Room: Nice rooms at poolside, even if not all the installations (water, electricity) are working. Location: Situated a bit far-off in Patong. Service / staff: At check-in, which at our stay was purely technical without a hint of a smile, guests are asked to sign a "declaration of liability" regarding fines for a set of rules (pool use, smoking in public areas etc). After pick-up visit by a Thai colleague, we were on our way to dinner and stopped by a guard informing us that female visitors had to be registered with the reception. At check out, staff informed us as follows "we check if you ve taken any souvenirs from the room with you". As everything was in place, they tried to charge us for "overly used bedsheets".
Great rooms as well as a swimming pool, also I liked sauna. Close to the beach. Far from noisy places. the only thing I did not like about this hotel was quet expensive Internet. At the same time you can easily find a hotel with free wi-fi in Phuket.
staff willingness to assist with traveller's needs, such as tour, and the courtesy massage and fruits are much welcomed. No face towels for 2 days for the 2 rooms booked during our 3 nights stay due to overwhelming busy holiday season. This is unacceptable as it is the basic of hotel service to provide adequate clean towels. Staff were inflexible and would not cater for breakfast packs when asked on the day even there was ample time to do so. They knew the day before when we settled our accounts that we have arranged to leave before 630am the next day.
the staff were very polite and helpful, the facilities were superb, large room with a very nice sitting area. the beds were really hard, i had to sleep in the seating area. the distance to the bangla rd. you have to take a taxi or a motorcycle.
all staffs are so kind and very nice to guest.especially bell boy. nothing to comment
I am grateful we were granted a 2 hours late check out Upon checking out we were requested to wait until the room was "checked" to make sure nothing was missing. That was quite offensive in a 4 star Hotel
The room and the pool No shave kit no hair dryer no toothcleaning kit no cd reader , air condition system no easy to use
Stort sett alt utenom frokosten og russiske gjester. De har ikke folkeskikk. Det er litt dumt at de går tom for brød og andre saker kl. 1000, når frokosten skal vare til kl. 1100. Stort forbedringspotensiale.
Meget hyggelig personale+ ikke så stort å upersonlig.Ligger sentralt å greit med grei avstand til strand Noe bedre tilbud når det gjelder frokostbufeen
Room was nice with large veranda and large bathroom! Hotel is placed very convenient area. The staffs did not tell us any important information. Almost staffs didn't say to us friendly greetings in the morning, in the afternoon and in the night during our staying even there were no other customers, if we didn't contact with them. I hope it will be done enough educations about hospitality comparing with any other hotels in Patong beach, which we visited for lunch or dinner.
this hotel is value for money..love the cleanliness of the room..will recommend this hotel to others... customer service sucks!!
location was the best,room was amazing once upgraded not enough sunbeds and pool in shade alot
Staff ,location and ammenties excellent and even though it was central which we did have a concern with noise at night before we left to find there was no noise issue at all. Nothing we would stay there again when we return to Phuket
My partner and I really enjoyed everything about Patong beach hotel. The buffet breakfast was awesome and the hotel staff there are very helpful and friendly. The only thing I did not like was that they were doing renevations to the part of the hotel which had the gym in it. Therefore when we stayed we had no gym which was a real let down as I need to maintian a high level of fitness for the life I lead away from holidays. I understand that we went in low season and that was the best time for renovations but it would have been alot easier if we were told it wasnt operational before booking.
Calm and pleasant. Power failure.
The location and the room style. The internet use policies.
The location is very good!! Also the facilities! I like the swimming pool.
Good location for shopping and beach. Very friendly dining room and cleaning staff. Very quiet rooms. Breakfasts boring and tasteless, not real fruit juices. Broken or non existant sun loungers around the pool. Poor pool area. No atmosphere in the hotel.
The views and closeness to the beach. Too noisy. Fireworks all night and very close to loud nightclub.
I would not recommened this hotel to anybody. The service was horrible and when we addressed our problems to the manager he was unapologetic and did not seem to to care. The service in the bar was ridiculous, had to wait for than 30 minutes for a drink. The rooms were not in that great a shape although we were told some were under renovation.
From the time we arrived at the desk, we were treated like royalty by the staff. The welcome lai and drink set the mood for an experience not to be forgotten. The staff arranged transport and bookings for outings,breakfast was superb, room service was good and the pool is always being cleaned. Taxi's or 'limousines' are available quickly to ferry you to the major attractions on offer. A good idea is to book a limousine for the day (cost about $*) and the driver will take you any where you want. The 'Fanta Sea' show should not be missed. A great experience.
Staff were friendly. Bed was comfortable. There is NO Airport shuttle. We filtered hotel search results based on airport shuttles since we were arriving after midnight; no such amenity is offered and it was about $30 for a taxi. We could have paid less and been closer to Patong which is where we spent most of our time, taxi-ing back and forth. The home image of the pool next to the beach is also misleading. This hotel is about a 10 minute walk from the beach. Other comparably priced hotels on Phuket island have their own beaches, so be careful when you book. This hotel is not centrally located for nightlife or shopping or restaurants. It's about an $8-10 taxi to Patong. Had the listing not been so misleading we would have stayed elsewhere. Otherwise it was clean and comfortable, just know that there is some dishonesty in the posting and ask questions before you book. We felt duped.
Loved the staff, bathroom/shower, good proximity to the beach and comfy room. It's tucked away a bit, behind some other hotels so it's a little harder to find.
The hotel and staff were great! very clean and unkept resort. They provided 2 free bottles of water daily. Great views and location for proximity to shops and ocean. Taxi service to and from airport. If we were staying in karon beach again we would definitely stay here again. down side is the amount of stairs however there are elevators for use to upper rooms. Make sure you include breakfast in you initial booking or they charge 321B a person each morning and they won't let you upgrade either once you check in.
It was located on a quieter part of the street but was within walking distance to everything you needed: beach, restaurant, shopping, etc. the pools were relaxing, The view was amazing, and the free breakfast was a great buffet with plenty of choices for all types of people. The taxi back to the airport was expensive, but on your own it was even more so at least they had the deal for you. There could have been more chairs by the pools because it was hit or miss if you were going to get a chair to lay or sit in.
Balcony overlooking Ocean view
The staff were friendly and professional.
Very clean, good location in the more family-friendly beach of Phuket (Karon), few minutes walk from the beach and the Main Street. Three nice pools, good breakfast and view of the ocean. Smoke free (I'm a smoker). The hotel is built on a hill so the way to the room was a bit confusing, but the view was worth climbing the stairs
It was quiet and located very near to the Karon Beach The Staff were not very friendly.
My stay was overall a good experience, there are somethings that hotel can improve, especially on the service charges (exhorbitant at the moment, like Room Service charges, Wifi pricing). The hotel facilities close a little early given that it's a vacation place where people would be awake late unlike a business place. 1. Room Service Charges (Food delivered to your room) 2. Cost of Wifi 150 Thai Bahts for 1 hour). 3 Lack of tour informations except brouchures
too noisy noisy noisy!!!!!
Excellent value for money, services, food, staff and location
Location. As have organized a breakfast (under my request) in birthday of my wife. Room is moist with old furniture, moist bed. A long time it is being needed of repair. It was Deluxe room.
The hotel and room were elegantly designed and better than I expected for the price. I had a nice sea view room and it was just a two minute walk from the street to my room, unlike the lengthy walks in larger hotels. Wifi cost US$10 a day extra but worked seamlessly. Breakfast buffet was excellent and also better than expected for a 3-4 star hotel. On checking in the receptionist demanded that I pay for my entire stay upfront before I could even see the room. I still refused but compromised by paying the first night upfront. The next day I found that the receptionist had charmingly cancelled the rest of my reservation but fortunately the hotel was not full and I was able to reinstate it. The hotel charges 2,000 baht for visitors, even to come up to the room for a few minutes, almost the full room rate. The fridge in my room was only tepid, so I wasn't tempted to buy anything from it - bad luck for the hotel if they were too lazy to fix it.
it's close to the beach/breakfast was good,nice rooms , nice swiming pool very large, i realy liked to stay their.
the breakfast was more than the 5 star hotels. the ceiling always with covered by water and the smell in the room was not good
Accessibility to Patong area requested for a seaview room, but ended up in a room with a view of the boathouse and contaminated water. I had made specific requests again to the hotel staff and only was shifted to another room on the last day of my stay. Wasted my time in this hotel.
I liked position, opposite beach, outskirts of town.Great buffet breakfast & evening buffet.Good value for money,clean & good facilities.
Stayed in a deluxe room with pool access, just a step outside and we were at the pool, so relaxing. Great breakfast buffet. Staff were very firiendly, couldn't do enough for you. Had wonderful time at Seaview. Nothing we didn't like
We spent a great days in this hotel. It is may be the best in Patong Beach, since it has a great location, near walking of Bangla Road (the street of bar and discos) and close to restaurants, shops, etc., but just at the end of the maritime street, so you can relax without nosies. The hotel is very nice and clean, every day you can see many people cleaning everything, and the breakfast is so good. But for us, the best was the nice people that work in it, specially Mr. Prasarn, the Food&Beverage Manager, who always tries to help you and feel comfortable. It was our Honey Moon and he prepared a fantastic menu for us in a romantic night. Thank you very much also to Max, one of Mr. Prasarn's team members, for his exceptional service and work during our stay.
the pool view looked cool and its near by the beach and other attractions which was good for walking there was a weird smell in the hotel i duno what was it for maybe for the bugs or masquetos
Breakfast was excellent and the pool facilities were amazing. The 300 baht charge to get into the town was a little steep particularly as the complimentary bus schedule was a little sparse however this was not a major problem.
We enjoyed every minute of our stay. Beatifull resort ,has everything you need to relax first class, away from busy Pattong Beach, middle of nowhere, yet only about 7 minutes by bus to Patong Beach shops and markets. We will definitelly be back again.I would recomend Merlin Beach Resort for families with childern,newlyweds, couples, singles, there is plenty of room for everybody.Great Phuket destination. Breakfasts were excelent and restaurant prices for Lunch and Dinner very reasonable. No
Outstanding customer service and attitude by all staff. Some even went above the call of duty to get something for me from another town as I had run out of time to do it myself. None. They were exeptional
relacking by the pool. great swim up bar. The hotel is situated far enough away from busy Patong, but close enough if you want to go in.
Merlin Beach was better than what we seen on the Internet sites and photo;s. The hotel is very well maintain and we didn't want to leave. The pools and beach made you just wanted to stay at the hotel and not have to leave for anything. Everything was available...Spa/Games/Internet/Bars/Tours....Very Well Done.. We will be going back next year... Only one thing and is was very minor... The games room had pool tables but you had to pay for a que???
It was very relaxing and the three pools were great. It was peaceful and quiet just a short tuk tuk away from all the action. I feel there should of been a little bit more entertainment of an evening. I didn't think the band/music entertainment was very good at all.
Swimming pools are great No morning paper, no Wi Fi in rooms, To far out of town.
Relaxing, good staff, decent food (good breakfast), good transport services to Patong, good Thailand hoiday resort for a "non-traditional" resort A little too expensive. Considering the amount of Australians at the resort, and the price, it was like staying at an Australian resort. The reason people go to Thailand for a resort holiday is because it is supposed to be cheaper.
Great choice of in house resaurants. VG staff at front desk, tour booking and dining room staff. Would recommend and stay again.,
all staff friendly, very beautiful & relaxing atmosphere. All food at resort reasonably price & delicious. Absolutely couldn't fault anything. Absolutely couldn't fault anything.