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Very welcoming staff - warm and comfortable hotel. We were upgraded to a superior room on arrival.
Very good location, wondeful beach, many resaturants and shops around, high level of services no balcony in some rooms, air-condition not good working sometimes
This is a very comfortable hotel with (for the most part) friendly staff. We particularly liked the Terrace Restaurant and the pool atmosphere was relaxed and child friendly (without allowing the children to take over). Well managed establishment. We enjoyed our stay very much. There is no doubt that we thought the hotel was expensive having regard to overall experience, location etc.. a charge of 50% extra for a small six year old was excessive, we thought.
Traditional, comfortable excellent location near beach and shops etc, lovely breakfast terrace and gardens. Easy access to beach Lunch buffet not great. Problem with inadequate sunloungers
The friendliness and helpfulness of the staff from reception to bars, to restaurants to cleaning staff. The breakfast restaurant is superb in terms of setting, ambience, staff, food etc. The location of the hotel on the beach is outstanding. The furnishings were high quality. The whole place was exceptionally clean - look out for the polished brass on the main stairs. The beds could have been more comfortable. Entertainment was dreary, but the older guests seemed to like it.
Pool. Manager, staff and location Lack of international mix,
location was very good, close to beach, bars, restaurants, shops. large outdoor Swimming pool. Reception staff were quick to deal with any queries or requests air conditioning could have been cooler, shower could have been stronger. be prepared to pay 50 euro to get there by taxi from the airport
staff were excellent, rooms are very nice and cleaned daily, breakfast was fantastic, overall the best hotle we have stayed in in a long time we think the shuttle bus to town should run in the evening time also, finishes at 4pm
Smart, clean and spacious facilities. Room was excellent. Two pools, so fortunately one seems to be favoured by famillies and the other one is more peaceful.
comfort, food,its a goog place for honeymoon
The quality of food for a HB standard was good. The location if you have a car at your disposal. The rooms have more of a business look than a holiday look. A bit far from the sea.
Secluded location, good sized rooms and v. good restaurant facilities albeit very beautiful complex retaining indigenous trees on steep hillside location the whole area was overly shaded and minimal opportunity for sunbathing... especially in room balconies and pool areas
Very obliging and helpful staff and excellent Conference facilities The junior suites in the garden area were damp so we moved rooms immediately
Pool and surroundings good Expensive for casual meals .evening meals very poor they left a packet of nuts and a small bottle of wine on a side table then charged for them on the bill they did not say it was part of the mini bar service
Personlig service og mottakelse, spes.fra resepsjonen Mulighet til utendørs frokostservering.Bedre kvalitet på solsengene på stranden.Ikke varmt vann i dusjen på ettermiddagene
Svært hyggelig betjening og meget god service Det hadde vært en fordel om jeg kunne ha belastet rommet med ekstra utgifter, som lunsj og drikke, istedet for alltid åmåtte ha kontanter tilgjengelig.
convenience of location, friendliness of staff, quality and choice of food, relaxing atmosphere
everything, but air conditionair :( it was something wrong with it.. but anyway it was great and lovely place
Friendly attitude of hotel staff. I did like quality of supper. Excellent meals :)
The staff were attentive and friendly hotel near resorts facilities and beach i felt very relaxed and very welcoming . the room was small but comfortable with a nice sunny outlook. The shower was rather too small.
Very close to beach. Hotel staff very friendly , Very relaxed hotel with flexible check-in times.
Pretty little -- it's located somewhat at the end of the resort so it's more quiet. Large balcony. Not clean; ants in our room (which was on the 6th floor, so i guess ants everywhere). When we checked in, the room was not clean -- sand and hairs on the floor, blankets looked used and unfolded in the closet, dust in the closet. We were not offered another room, instead the original room was very superficially cleaned, and the cleaning lady was very discontent. Staff was unfriendly (maybe because we didn't speak German?). We were told dinner was between 18:30 -- 21:30. However if we went to dinner after 20:30, very few tables would be available, because staff would have already started to prepare the rest of them for the breakfast next morning. No minibar, safe didn't work. Hotel is old so the doors make a lot of noise when closed.
Good food, dinner was always different, free wi-fi in a lobby, quiet location but at the same time 3 min walk to the beach. Clean room every day. No refrigerator/mini bar even for money, noisy animation program every evening till 12 am and no chance to go to bed earlier, two twin beds instead of one double which we couldn't keep together, staff speaks german but only little english
Well presented and very comfortable. Pool facilities were beautiful. Handy for walks and beach. Some of the reception staff had very poor english and were unable to help because of this.
most things i was not impressed with the entertainment programme
It was close to Paguera's main Blvd. In general it was a good hotel. Breakfast could be a lot better.
Hotel was a perfect oasis in an otherwise standard holiday town. Staff, service, facilities, breakfast did not disappoint on any level.
Staff at hotel really nice,front desk,waiters,room attendants all very helpfull,even though it was a little hard for them to understand our english.very comfortable and relaxing hotel thank you all. Our room was positioned over restaurant so a bit noisy,lovely balcony,but got no sun,for price we paid thought room would be better position.
The hotel was very clean and comfortable, and ideally located for the shops, resturaunts and beach.
Rimelige priser og veldig bra frokost i forhold til pris. Hadde mindre boenheter og lå i hellende terreng med mye trapper.
Fine bassengområder, hyggelig personale, all inclusive, gratis buss til stranden. Mye maur i leiligheten, fikk en spray for å ta knekken på de, men maurene ble ikke tatt bort av rengjøringspersonalet. Vasket de vekk selv, men dårlig renhold generellt. Fikk ikke sengeskift mer enn en gang i løpet av 14 netter og da ba vi om det måtte gjøres. Kunne også vært nye håndkle hver dag, onsdag og søndag fikk vi ikke nye, men dette visste vi fra før.
Veldig bra uteområde. Bodde all inclusive, veldig mye for pengene, veldig bra animation team.
God mat, om noe støy i restauranten. Fine basseng og flinke verter som hadde ulike aktiviteter. Positivt at ungene kunne være med på de fleste aktiviteter! Fint uteområde. fleksible i forhold til ekstrasenger ;) Var godt fornøyd med alt. Eneste at det kunne vært flere bord/stoler tilgjengelig under underholdningen om kveldene. Var ikke transport til og fra flyplassen. dette mener vi å ha lest på nettsiden at det var.
Very nice location, away from the tourist center but yet at a walking distance from the main street. The breakfast was great. Evreything was fine.
I particularly like Paguera as a resort. I appreciated the use of an indoor pool and also the gym (though I wished that there had been a few heavier weights as I train regularly). I felt that the price of the table wine was excessive - about 300% markup i believe.
The area of restaurant was good and the variety for dinner too. exceptional professional behavior from the part of the entertaining/sports team. The reception staff was quite abrupt and not so customer-oriented and even if they are spanish,they always address people first in german.