Lots of space in the room and on the property. Nice pools, restaurant was ok food prices where reasonable, breakfast buffet was good. Onsite 24hr store was handy. The location is very good.
Nice Hotel for the Price. Good location.
My husband and I had a great stay. This hotel was walking distance to the Orlando Improv, which made for a convenient stay. We were concerned because we like to stay in recognizable national chains where you know what you will get, but we were not disappointed. I would say it Ian compable to a Garden Inn or Hampton (w/o) the breakfast. Some of the security guards and parking staff were a little less than friendly.
Very dark and dingy
Everything wish we could stay longer
It'a not a resort, it'a a hotel with a buffet and a store. The location is great, in the middle of everything.
The closeness to I drive and the staff was helpful when needed. The check-in processes was a little annoying do to the fact my reservation was not actually put in the system. Which in turn resulted in the front desk clerk having to call in and straighten it out with resverations. Overall not an issue at all to me but figured if I had any gripe it would be this particular situation.
Ease of check in and out, coordinated parking for guess and guess of guess . Would recommend to others. The bathtub was hazardous climbing in and out of,too high
Location is just great Room was dirty. Carpet was wet, it was reported but they didn't offer to give us a new room. Small towels and no so clean shower. Noisy even though my room was not facing highway.
Great price for the location -assuming you need to get to the convention center. little black ants were randomly everywhere
Great location for conferences, shopping and dining on International. Easy to walk to many places. 20-30 minute drive to Disney parks, unless there's bad traffic which there often is in Orlando, then can take over an hour. No comforter/quilt on the bed, just a sheet and a thin blanket. Walls and doors are very thin and doors lead to outside so it's very loud at all times, especially with the helicopter tour company across the street. Constant helicopter choppers whirring, car horns honking, kids running, drunk people shouting, etc. I put a "do not disturb" sign on my door for the whole weekend but someone removed it on the morning of check out and I was woken up at 8 a.m. by someone wanting to clean my room. I can't imagine why someone would have stolen that sign off my door during the night (it was there late the night before and had been there all weekend), so I'm pretty sure the cleaning team removed it on purpose to have an excuse to wake me up and get me out of there early. Check in is VERY late at 4:30 p.m. and check out is on the early side at 11 a.m. They want you in and out! Security is a joke for safety but is extremely inconvenient for guests. You can't have cabs or friends pick you up or drop you off in front of your room. You can't have food delivered to your room so I had to walk all the way to the front lobby (a long walk outside) in pajamas in the rain while in the middle of watching a movie to pick up my pizza (which I then had to carry back to my room in the rain). You have to park twice when you check in because of security and when you leave it's nearly impossible to drive back to the lobby to check out for the same reason. This might all be ok if it actually felt remotely safe but of course it isn't at all. The security gate is often just propped open and almost every time I walked past, the security guard was reading or watching TV on his phone or on a smoke break. Not to mention the fact that there's a walking path that leads directly to the rooms from International Drive without passing the security station. The bathroom is so tiny that the door almost scrapes against the toilet bowl when you open the door. It's very difficult to climb in and out of the bathroom (yes, I said climb). The beds and pillows are extremely uncomfortable so I spent the weekend with a sore lower back and stiff neck. The doors to the hotel rooms stick and are incredibly difficult to open. It was an ordeal every time I came in and out of the room. The a/c has only one setting - arctic circle cold. If you try to raise the temp to 74 or so, the heat kicks in. Did I mention it was 100F outside? This is summer in Florida. I would have loved the arctic chill if there was anything more to over me than a thin sheet and tiny blanket. Overall, the location is convenient if you want to be on International Drive and the price is reasonable but it's not worth it for the (lack of) quality unless you are really, really strapped for cash (and then you're going to have trouble enjoying Orlando).
Friendly staff. Clean and reasonably priced. We always try to stay here every time we are in Orlando.
Close to sea world and any food you can think of Double beds instead of queen because rooms are not very spacious
Friendliness of staff Convenience of restaurants and other places to get food the beds were soft and comfy did not see any insects in the room provided clean towel and more shower gel and other toilet trees there was a stain on the rug not having a microwave included on the room if you had a microwave you would be charges the frig shelf door did not have a bar in it to prevent food or bottles of waters from falling off the shelf and on to the floor when opening the door. food at the restaurants were high and the quality of the food was not that great
Could not adjust the temperature in the room. Way to hot!
I loved the rooms and that you guys offer multiple places to grab a bite to eat and drink. Beautiful hotel!
I have stayed at several Rosen Hotels recently and this was one of my favorite hotels out of the Rosen family chain in Orlando. Id love to stay at the Shingle creek Rosen but its always out of budget but this hotel is well maintained, modernly updated with beautiful renovated rooms. This hotel has many amenities including a hotel pool bar, hot tub, Starbucks coffe, and a nice modern club although wasnt our style or that busy on the weekend we stayed. Very well worth checking this hotel out and the staff is very friendly and accommodating! Will def stay again!!!
great location, beautiful hotel, when you have a problem with something in your room the maintenance staff gets there pretty quick.they have the most comfortable beds.the rooms are very nice and the view was awesome. the a/c did not work in our room, it kind of smelled like old smelly carpet party because the room was hot. when they did come to fix the a/c they said we would have to pop open the front panel on the unit to change settings because the wall control did not work. we also set the do not disturb button and at about 830 am house keeping tapped like crazy with what i think was there keys and when i opened the door they said"oh your not up yet" and walked to the next room and started tapping. when i pulled in front of the hotel to check in while my wife sat in the car the valet jumped in and moved it twice in the 5 minutes i was inside, there was hardly anyone in the huge driveway at the entrance.
The hotel was amazing and I would definitely stay there again.
Newly renovated Very clean Beautifully appointed rooms Comfy beds Beautiful bathroom Price - stayed 1 night and recd a bargain rate. Parking lot. I didn't valet and it was pouring outside. Car was pretty far to entry. Couldn't find an unlocked side door.
Felix room is very small for family , they have 2 bed in small room and not good if you are with 1 kid.
Great location and food options on site Nothing
The staff are exceptionally helpful and friendly. Hotel is easy to navigate and use. I really enjoyed staying here. Very close to the restaurants/bars across the street at Pointe Orlando, Walgreens, and the Hyatt Regency. The only thing that was not helpful was that we requested extra blankets and they never came. We called once more and they still never brought them. They even charged us for using their phone to call the front desk, which was later deducted.
Clean simple N ends 24 hour food and coffee shop
Very nice, will stay again. Awesome location.
Staff Free breakfast Free dinners Location
Roomy, clean, friendly, very comfortable TV reception terrible, always flickering and stop reception on all programs.
Excellent location near hundreds of restaurants, retail shops, close to all theme parks
I liked the convenience of the location. It made the convention worthwhile. The staff were friendly and the facilities were good. Vergy good value for money.
My family and i could not believe how nice our room was for the price. Clean, comfortable, and quiet.
Great location and friendly staff, great breakfast and complimentary food beer and wine from Monday to Thursday Tax was added on to my bill which i was not aware of prior to arriving
It's Located in a nice area within walking distance to lots of restaurants and a handful of attractions.
The staff were friendly and helpful. My husband is allergic to feather down, and we had polyfil pillows sent to our room within 10 minutes. The breakfast was plentiful and well stocked. The breakfast attendant was attentive. The pool area was limited. Only a few seats were able to be in the sunshine and they had to be lateral to the pool side. The area was clean, but not enough chair room.