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We have stayed at this hotel many times. On this occasion we noticed a big change. Staff have lost their smile and gave the impression that the bosses have lost interest & ignore feedback. Also charging €10.50 for a slow 256Kbps ADSL line is a rip off. Next time we will stay at the Nelva - not quite so "centrico" but better rooms, better beds, better bathrooms, better service, same price, free WiFi, cheaper parking.
Restaurant meal and staff were wonderful. Reception staff were friendly and most helpful. Parking costs were very expensive.
the room was cosy and clean there was no basic service like a tothbrush, toothpaste, lotions or anything, which you can usually find in 4 star hotels.
Location Room smelt of cigarrette smoke and bathroom was small, not easy to use the toilet paper due to where situtated.
Modern clean room with ample toileteries, towels etc. The flat screen tv lent to the modern theme of the room. It was great to have a real double bed not two single beds together.
The staff was very friendly and always willing to help with suggestions and directions. I would have like to have a coffee pot in the room and to be able to use the 30 minutes WiFi in the room, rather than in the lobby.
Comfortable, clean, quiet room. We were allowed to leave our car in the car park for 4 hours after check out. Parking charge is double that charged by the Murcia Hotel Nelva
Hotellet lå veldig sentralt til i forhold til byens sentrum, handlegater, museer og avkjørsel på motorveien. Det luktet ganske dårlig i lobbyen, som det ble parfymert for. Tror ikke dette er noe varig fenomen, men noe utenforstående problem i byen.
Clean room. Good location. Close to restaurants and bus station.
utmerked beliggenhet nei