Minneapolis Hoteller i Downtown West

Great location, convenience, and staff.

Clean comfortable Nothing

Need glasses in the room firxwater

Service was awesome. Valet parking was a lifesaver!

The location to downtown cannot be beat, blocks away from great bars and restaurants. Very clean and comfortable hotel staff was super helpful and recommendations on what to do in our down time.

. .

Family had a good time. Wifi is available but isn't free.

Room was very clean, gorgeous hotel and the on-site underground parking was very convenient. A little steep at $14/day, but it's downtown Minneapolis so I expected that. Bed was very comfortable and the room was nicely furnished - for the size of the bed though it could have used probably two more pillows. The front desk clerk, Kate, that assisted us with check in was so friendly and helpful when we asked for restaurant and nightlife recommendations and directions. Her suggestions were spot-on! She also upgraded us to a higher floor room and gave us complimentary wifi (I believe it was somewhere around $15 a day otherwise). The pool and spa area were completely overrun with children and adults loosely supervising them. Kids were running, splashing in the spa, going in and out of the workout room... this isn't necessarily the hotel's problem, but my boyfriend and I were really looking forward to a soak in the hot tub that never happened. Also, we received a voucher for an appetizer in the lounge at check in. The night we decided to use it, my boyfriend had left his wallet in the room. When we sat at the bar, I ordered a glass of wine (I had my wallet and ID), and he ordered water, but we were told that we could not sit at the bar if he didn't have ID. He wasn't drinking, but they made us move to a table that was - quite literally - two feet farther away from the bar than we were previously. The appetizer that we received was nothing spectacular (we had the potato skins) and tasted very bland. We didn't order anything but the free app and it took almost twenty five minutes to get it. The water glasses were stained and looked a little dirty. I was not impressed with the lounge or it's staff.

The new rooms were beautiful and big! Very European. I Liked the new design and layout. Bathroom was fun to try since it would be impractical in one's own house! Decor and colors were soothing! The chair in the new room was not very cozy and comfortable. Something softer would be great. Also, the towels are a long way in a cold room from the shower. It would be great if there could be one of those towel warming racks on a nearby wall. Maybe at the other end of the tub - it would be closer!

We went there for a bachelorette party - The front desk was able to get us in for early check in so we could decorate the room, and the customer service was OUTSTANDING. Hotel is beautiful - Will definitely book again

A modern contemporary room. Comfortable, stylish and right downtown. We walked to events and resturaunts during our stay.

Staff was friendly and helpful. We had breakfast at the restaurant and it was excellent!

Great rooms. Very comfortable and quiet hotel. Unfortunately I was charged $14 for logging on to the Internet for about 1 minute but other than that my stay was great.

Very centralized location, easy to access, reasonable parking. Staff was very helpful - extended my stay by one night after booking through third party, and they honored the online price for the additional night. Impressive.

Beautiful lobby and rooms. Internet per night was not included, nightly valet fee's, complimentary breakfast was not complimentary. Restaurant/bar closed early on the weekends.

I was surprised that wifi wasn't included, and then very surprised that one day of wifi costs 14 dollars. Free wifi seems common enough these days that the hotel ought to call out "no free wifi" a little more obviously in search results and listings on travel sites. It's frustrating to pay for a room and then feel nickel-and-dimed once you check in.

From check in to check out the service was great! Our room was very spacious and clean.

Comfortable bed and restraunt was good. Had to pay for internet. Parked across the street in a parking structure recommended by hotel and couldn't get to my car in the morning. Some of the staff kind of rude.

I just loved this hotel it is close to everything. A convenient walk from the light rail and Nicollet mall

Convenient location, right next to the light rail makes it easy to get to and from airport, mall of America. Right downtown near the stadiums and great restaurants. NA

Near every fun thing I N downtown Mpls. Parking

Staff was friendly. Bar staff was fun. Convenient location. The cost if the hotel was great until you realize that parking is not included. Valet is $40+. Most offer thato with no extra cost or a much smaller fee. Parked on my own to avoid that, and it was still $20 overnight fee.

The lobby and restaurant are in a beautiful old bank building that has been restored. The rooms are modern and clean.

Very modern and clean. Very comfortable beds. Great location to be able to walk around to downtown locations. Parking was expensive especially for a one day stay.

We were in town to attend a Twins baseball game, so this was a perfect location to walk to the ballpark. It's also close to a lot of great restaurants and other downtown activities. We came back to the hotel for nightcap and the bar had already closed down. Other than leaving the property, we didn't have another option. It wasn't even midnight on a Thursday night. Seemed odd for a downtown hotel.

The staff was incredibly helpful and polite. Our room was spacious, clean, and very comfortable. Was fun being able to stay in downtown minneapolis within walking distance of anything you want to do for nightlife. Can't think of anything negative.

Staff, location, room Broken sink

Beautiful, comfortable rooms with amazing city views. The breakfast suite had beautiful views as well. Room service was extremely fast. Parking fee, even though the website said included. Breakfast needed far more selection. Minor complaint: Would be helpful if the room had USB charging ports for cell phones. Most hotels include ports in their lamps or alarm clocks.

Felt fancy, drove up in my muddy f250, looked at this crazy redneck like I was out of place. Had them valet that sucker right on the spot, smiles and friendliness (easy and fast) "that what she said" , had a greeter summon an elevator and direct me to the 5th floor, jammed to some dope elevator tunes. Got to the front desk, a little backed up , the fancy fancy platinum members line was bone dry, guess I wasn't that special. Cutie behind the counter was polite and humorous. (Received the cards) bam elevators, bam at my door on the tenth floor, bam key swiped, and then..... You got to set your expectations on size low, Immediately my buddy had to rub in my face "way to go on getting the smallest room bruh" I replied "ST@#" started getting ready for our concert, I then call the frount desk and ask for one of them rolly beds, "yes sir we will send it right up" bam problem adverted, took an hr to get all ready (bruh was being a pre- donna ) still no bed, phhh we gots to go so they will come drop it off , so we leave ( fast forward through all the dark/IPA non hipster beer fest, eye melting, ear penetrating, mind blowing sounds of senses fail/sum41 and post game pizza at louches) drunk walk back from all that madness, get to the lobby and apparently Vinilla Ice Ice baby is staying there to and had all his groupies waiting down there for them, a couple girls come up to my buddy and ask "do you know which room he is in?" That playa was all like " yeah follow us we just ran to get Ice his "stuff" " up the elevator and to the door *fist bump* open the door......just the small room, 1 bed (no roll out) SMH. Called front desk again "sorry we are completely out" nooooo! I called shotgun so I was legit, buddy froze on the floor, at 3, 5, 8 am sounded like someone was banging on our door, royaly pissed me off, (no one was even there!?) after the second knock and my friend slowly dieing of hypothermia we called and asked them to send up pillows and blankets, got them , bro was no longer a popsicle. Woke up called the manager/ now we all good, I would totally stay here again when I'm downtown!! For realzies!

Friendly, helpful staff, comfortable, clean room Confusing parking arrangement

Gym Facilities are good. The hotel is close to all main attractions, so you just need to walk around it.

Very clean and very helpful . Enjoyed our stay

Staff were very friendly and helpful. My room alarm went off at midnight. Preprogrammed. I did not check it or set it before bedtime.

Clean, friendly staff, decent restaurant attached, walking distance to other fun places. In room amenities were in the lower side compared to other hotels in this category.

Service was excellent, friendly staff! We have a 7 month old so a microwave would of helped us with heating up her formula. Microwaves were not available to us.

Large room, included breakfast, contemporary decor Awkward structure with lobby several floors above street level. Two sets of elevators - first to get to lobby, second to rooms. Underground parking very tight

Very friendly staff that wanted to make sure you were taken care of. Hotel was updated and very clean and quiet .Location was very convenient; close to train, target center, and has the attached sky walk. Early departure and complimentary breakfast was ready prior to 6:30. Did I mention the 5 star staff---very pleasant to deal with at every inquiry! Great job folks!!!! Not familiar with Hotel layout; check in is on the H floor. Parking extra, underground, and you have to switch elevators to get to your room. No meal delivery to the room; not a major issue.

Lesley Hanson at the front desk was absolutely awesome! She took care of a of control high temp problem in one of our rooms and made us very happy with Hyatt. We usually stay at the Commons Hotel, and we loved this (and Lesley!). Getting to and from parking was a pain the rear! Did not plan for the parking fees, you need to make this more transparent in your fees.

We liked the fact that we could walk by skyway anywhere in the downtown Minneapolis area. We also enjoyed upscale amenities at an affordable price. Complimentary breakfast was included. We were late in departing the hotel one morning and we told the cleaning service to come back later but they must have forgotten because our room did not get made up. Parking is quite expensive.

Pool dos high chlorine