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Clean, quiet, free shuttle, extra helpful staff!!!
Super comfortable beds The airport shuttle experience. I was told it would be 15-20 minutes, I waited about an hour before just taking an Uber from the airport to the hotel. And when taking the shuttle back to the airport, the driver was unfriendly.
It was quiet. Most of the items on the menu in hotel restaurant were unavailable. there were no restaurants nearby.
The rooms were big and well laid out, bright, and had everything I needed. The staff melted down when a plane was grounded. Over-run and not prepared.
Fitness center was nice and the rooms/hotel was super clean.
When I first pulled up and they didn't have a let I was a little worried about my choice of hotel, but once inside I realized this was an amazing hotel. The room was incredible, the shower was to die for, the facilities were relaxing and classy. There wasn't one detail that went unnoticed by the staff/hotel. It's the only hotel I want to stay in when I'm in Miami from now on!
Great room. Great shower. Comfy bed Internet was terrible. Restaurant service needs improvement
Clean and comfortable Nothing
The rooms were outstanding. One of the nicest I've ever stayed in. The staff was extremely friendly and catered to my every need. The pool was not heated as listed. The location is only great if you don't plan on seeing what Miami has to offer. Its a really nice airport hotel.
The suite was very clean and nice
I paid for my hotel room in advance, and I paid in full. My flight was delayed and I didn't get to the airport until 3 am. Hyatt gave my room away because I hadn't checked in, and then sent me to a comfort suites. I paid for the room, so even if I don't check in, why give it away?
The combination of staff anf facility was outstanding. I want to stay there next time. it is a new property, so swimming pool was not available.
Quick access to and from airport Very modern and clean Restaurant in hotel has good food choices beyond the norm Late check out only until 2PM--hard for those with a late flight out.
The staff were very helpful. and I did enjoy the room The driver of the bus needs to be spoken to. I waited at the airport for just about 2 hours waiting on the bus. He did pass two times but did not even look my way. I was unable to get his attention. Was helped by bus for Best Western Premier
Cleanliness, stuff, nice hotel
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Best hotel we stayed at during our vacation.
The staff was polite, the breakfast was great, and the shuttle to MIA airport was convenient.
I love the room and the staffs' hospitality. The coffee and pancake is amazing. It totally worth 4 stars rather than 3. Not at all. It's beyond my expectation.
friendly staff, room was immaculate... location was great for me. no complaints
Clearness and interior design
The Hotel is nearby to Miami airport Breakfast is acceptable Lobby service is average Nearby some petrol stations with low petrol- prices (Use your TomTom) A Golf court is nearby, but I could not have any advantage of this.(but backwards of the hotel) No balance available - even not in gym-room - for personal weight control The hotel is a faceless box, as you can find thousends in US
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The restaurant in the hotel Was useful Before we Leave and take our plane. In the lobby, They call us a taxi , the staff Was very helpful.
Nothing Water didnt get hot had to take cold showers. Sink was leaking water. Very loud noise. Dirty carpet. Group of men drinking beer by my room door! Its horrible
Staff tried to help, but were clearly overwhelmed and did not appear to have managerial support to meet the challenges that they faced. There was a party in the room next to us which was very loud. When we spoke to the front desk, they let us know that they were unable to move us as they were fully booked. They made 2 attempts at quieting them at my request, but did not seem to have any managerial support to try other options. My daughters and i got very little sleep and almost overslept which would have caused us to miss our plane. When I called corporate office later the response was tepid, I was referred to the local hotel who called once and left a message. They have yet to return my call and in their message only offered a mild apology. They seemed unaware that a financial consideration, review of their protocol etc were options.
The shuttle buses were on time for the airport drop off. Too loud in our room. heard trucks,garbage trucks and too close to the road. affected our sleep. didn't like view of highway. Most important-our bathroom sink didn't work! Only hot water-couldn't control the faucets. So we used the bathtub faucet to wash up!! The toilet was running and water was puddled around the toilet floor! We were too tired to complain for another room. We told the desk person as we checked out the next am. we only stayed one night. Also-one floor lamp didn't work. Seems like that stuff shouldn;t of been overlooked by the maid or staff!
The air conditioning was nice My room was next to the cleaning room for the staff . They were loud every morning . I didn't get any houskeeping I had to call twice for service
Bed, pillows, newer carpet, shower. shuttle was quick and efficient poor tv reception with lots of static on all channels. noisy with lounge below me. hair on floor in bathroom. telephone did not work. poor wifi coverage
The van driver is always such a nice guy. He's picked up before and he was great. The fact that this is my third time in the hotel and there's always the same problem with the rooms not getting any Internet signal, especially when ppl like me have been traveling all day long. And for the Love of God... what is that cigarrette smell in the halls and rooms?
value is good needs new maintance people or a owner that will spend money to update things
Rooms dirty, no wifi signal in room. No lift . Unfriendly staff. All in all very bad . Would not consider to stay
I choose this hotel because was near to the airport and has a shuttle 24 hours. I need just a overnight and for that was fine. It doesn't has anything to do and it expensive, but for the area was okay. No elevator, noisy, old place, etc.
Very closed to airport My flight that day was scheduled for departure at 8:25am, I was in the hotel lobby At 6:25am, since the hotel is very closed and as they advertised the bus shuttle is 24/7 that was the reason. But I had to wait 1hr for the bus, the street where the hotel is located is crowed and especially in the morning is a mess, ending up on a traffic jam. Passing check point and all of that I was lucky to get on the plane because I was with my carry-on bag.
We liked that they had a free shuttle to the port of Miami and free shuttle picked us up at the airport. When we got there with a shuttle full of people we go in line to check in. There were 6 people infront of us and it took us an hour to get checked in. While waiting two people entered the lobby looking for the hotel bar. One of them looked like a bum and the other wasn't much better. It was hot and small in the lobby while waiting. There was not enough staff working. Only one person to check in about 15-20 people waiting in the lobby. The security guard on staff in the lobby did his best to help and even called another manager at home at 11:00 at night to try to get some more help. The rooms were supper small and looked like they hasent been updated in 30 years. We did not feel safe at this MOTEL either. We will not stay their again.
Staff was helpful and friendly. Free airport pick up, close to the Miami International Airport, decent breakfast, nearby to several ethnic retaurants ... all for a very reasonable rate. Bed was super comfortable with excellent linens. The room could have been cleaner but the bed and bedding as well as the bathroom were very clean. Just the floors seemed a little scruffy especially in the hallways.
Buena ubicacion, cerca del aeropuerto, desayuno basico incluido, shuttle gratis al aeropuerto, bus pasan frente al hotel hacia el downtown, buen precio. Mala atencion del personal, sobrecamas y paños manchados, muy mala conexion wi fi.
Close the airport The smell of the place
Breakfast is free, shuttle to airport is free. Dirty, walls are very thin. Noisy, there was used shampoo in the bathroom.
The location to the airport the "contnental breakfast" - what whas "continental"?
Staff Area Value for money The Carpet smells
It was close to the airport, I really like the fact they had an airport shuttle. Close to some restaurants if you don't drive (pizza, McDonald's) Limited cable channels but for the price it's not bad
It was close. The guy at the reception was nice. The driver charged me to drop me off at the airport.
The people working were loud and inconsiderate. I wasn't able to sleep. Also, there was a roach in the bathroom.
It was value for money, quiet and comfortable with pleasnat and helpful staff. The bed was most comfortable. A complimentary shuttle service to the malls will greately improve the hotel's occupancy rate The distance from shopping malls and the state of the outside surroundings.
ese hotel definitivamente no sirve muy malo ,demasiado dinero por un hotel tan viejo,las habitaciones sucias, no lo recomiendo para nada
It was close to Airport and there are public transport to it. The bathroom is too small and the water drainage system in bathroom is not good.
Size of the room, free connection to internet from each room. Breakfast was excellent value and included in hotel price. Frequent shuttles to the airport. Bathrooms could do with painting and some renovation.
It was close to the airport, welcoming and convenient
This hotel is located near to the airport. Rooms are large and clean. Price is fair. Staff was rude in the front desk. The room was noisy all the night. Also, there were old tobacco smell in the room in the interior material, linens or from the ventilation nonetheless the room was sold as non-smoking.
The room is clean, I found it very nice, quiet even though it is near an airport. I did like it very much. Yhere is only one ceiling at the entrance of the door, fron inside that need to stay. Other than that the room was perfect & clean. Thank you very much for a super clean room that you comfort me.
staff were friendly and there was a coffee maker in the room The gym did not open until 7am when I had to check out. Breakfast also was not served until 7 am. The shuttle also took a long time for pick up at the airport
convenient hotel with a check in around 1 in the night. friendly staff breakfast was very poor, nothing continental about that. other facilities were not that great as the pictures should tell
The hotel was very near to the hotel which ran a shuttle service, needing only a call to the hotel to find out where it was. Checking in was easy and the room was spacious. we had a double room and shared with our daughter, for the night which was fine. The airport run way could be seen from our room but you could not hear any noise from the planes. The buffet in the evening was adequate as we had just flown in from the Uk, but not if you were looking for a large ot meal. the staff in the hotel were all friendly and helpful. I felt the the buffet breakfast was again adequate but not what i was expecting. I always think of american breakfasts and bacon go together but none, although you could cook your own waffles. We nibble at breakfast but ate some more later.
The room is very good and clean. Everything that is said in the reservation is done. Internet service and parking with no extras fees were very good for me. It should have a freezer at each room. Breakfast is poor.
had to wait for long for the shuttle. Very old and used. Pick another place if possible, not worth the money. if you stay here - bring flip flops
Clearly a sex hotel. My husband and I were unaware of this. My husband was uncomfortable so we left. Aside from that, the woman at the front desk was rude to us from the beginning. If you just want to get it on, I'm sure this place is great, but if you're looking for somewhere to stay before/after your vacation, I suggest the Clarion Inn and Suites, about a mile down the road.
it has coin laundry,great location,frendly staff smell of the room
It's a comfortable place to stay if you have to spend the night in Miami because of your flight schedule. Friendly staff and reasonable breakfast. I didn't like that I had to wait an hour at the airport before the hotel shuttle arrived. They say it's a maximum waiting time of an hour, but it wasn't very busy and it's just too long if you're tired after a 10 hour flight.
Great staff, breakfast and services. Hotel looking a little tired.
The Hotel per se is quite old, but the staff are so great an friendly that for sure I will be there again and again...
Room was clean, compfy and quiet.. No pool, no good restaurants nearby..
I had a few problems with flights and checking in late, the Hotel staff were very helpful at rearranging my booking. The breakfast I thought was very poor. And it finished on the dot no messing.
Likte ikke noe. Rommet var rått og fuktig, og luktet råte. Muggflekker flere steder. Rimelig skittent, men sengtøyet var rent. Oppussing
Det lå nær til flyplassen, og hadde dessuten et hyggelig bassengområde Frokosten kunne forbedres betraktelig. Hotellet bærer preg av å være gammelt og slitt.
Ikke mye, pris var lav, rommet stort, men standar på hotellet var langt under pari. Gammelt, muggent, hele hotellet trenger en skikkelig renovering.
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Near the airport.Nice and modern interiour. Good bed, big tv screen. Breakfast room is on the top floor overseeing the air traffic. Beautiful panorama. I was very pleased with the free wifi connection. If you don't have a computer, you can use one of the Mac's in the lobby, bring your credit card along.
The staff was very helpful and accommodating. The lack of food options. Dish network as the cable provider. The tiniest bit of bad weather and the TV lost the signal.
Clean rooms, easy to get to/from airport, parking available. Clean, but in a crappy part of town. The room looked like it has not been updated since the 50s. No restaurants nearby other than some really shady dives.
The place is not worth the price. The room I stayed in was more than simple, it seemed dirty, although the room was clean. There is a very noisy bar across the street that was still noisy when I left for the airport at 4:30am. All night there where people walking through the courtyard that seemed to be drunk. The office staff was friendly and helpful but I honestly did not feel safe.
Felt unsafe, run down
The distance frok the airport Very cheap room tiny bathroom very low quality for the $111 A night
Staff was nice Too many spiders. Not worthy.
waited for the shuttle bus at the airport all the other hotels buses pass by was not made where that u have to call for the shuttle bus to come pick u up and was not in formed that the shuttle stop running after 10 pm my roommate had to take a cab the television in the sitting are was not working and we was only here for a day there was a spider in the bath room sink and one coming down from the bath room vent
The hotel was very dirty, and felt unsafe. My new wife and I slept in the car. We didn't want to sleep on the cigarette burned, feces stained sheets, nor stay in the prostitute infested hotel. I just gave them back my key. They would not give us a refund. DO NOT STAY HERE! There is a Days Inn right around the corner.
The room was ok. Ok bed. Wifi worked good. No safety locks on the doors, no door bolts, and outside hallways. the tub drain was clogged. 3 inches of water in the tub when showrring.
Absolutely nothing Room's were dirty and small. Bed frame was broken and could of caused injury. Left twenty minutes after check in.
I don't agree with all the negative reviews. No, this motel isn't the Ritz-Carlton, but for $58 a night it isn't bad. The room is comfortable, the art on the walls is decent, and it has free wifi. If you're a family traveling on a budget and don't mind staying across the street from an airport, go ahead. The A/C wasn't easy to control.