Mataram Hoteller

The staff going out of their way to make your stay enjoyable.

Nice surroundings, excellent breakfast, near the beach, big swimming pool Internet is free of charge, but when we went to the internet café the employee said it was 50.000 rp or that we should buy some drinks. When we went back to the reception we heard that it was not the truth.

The location was good if you are into the night life scene. Pools seemed a bit dirty, they were salt water as was the water in the sinks and shower and it took a long time (like 30 min sometimes) to get a drink at the pool bar.

Pool was dirty

Nice beach, which wasn't overly busy and crawling with people. The locals on the beach weren't too pushy and enjoyed talking with the tourists. Rooms and beds are of a good size. Breakfast is excellent. Nice grounds. Short taxi ride to Sengiggi township . Disappointed the non-smoking oceanview rooms were the beneath units of a 2 level building and therefore the oceanview could only be glimpsed on tip toes through trees. Hotel onsite restaurants/bars had excessive markup on meals and drinks. Despite advertising having 3-4 restaurants these weren't open concurrently and therefore you were limited for lunch choices. To use the internet was expensive and had expiry restrictions. Phoned the laundry almost daily, when servicing the room they seemed to take towels but not replace them.

Pool Rooms and furniture's were really old. We had 2-3 lizards in our room daily however it didn't bother us much since they are harmless little fellas