Hoteller i Macao

Fordeler: Jeg elsket det faktum at servicen var utmerket. Rommet var romslig og frokostbufféen var utmerket

Ulemper: Bra beliggenhet. Utmerket frokost

Fordeler: Hotellet pris er best sammenlignet med kvaliteten som tilbys.

Fordeler: Spacious and clean room

Ulemper: Reduce cost of room

Ulemper: Too crowded.

Fordeler: One of the best Sheraton’s in the world Hands down.

Fordeler: Location is good. Close to the airport with a free shuttle. Other resorts such as Parisian, Venetian or Wynn palace are nearby (walking distance). Stuff is friendly and tries to be helpful.

Ulemper: Check-in and checkout could be more organized. There seems to be never enough counters open. Even though there are several employees standing around. Although there are several places to eat (buffets, food court, restaurants) the lunch/dinner selection is rather narrow. True international cuisine or attempt to distinguish itself from any other Macau hotel/resort is missing.

Fordeler: Fantastiske treningsfasiliteter, flott bassengområde. Luksuriøst og flott. Hyggelig betjening.

Ulemper: Litt i mest fancy laget...

Fordeler: Itwasloverlyandthespacebarinthebookingfeedbackformisboken.Anyways,thehotelisjustabovethemallandcasino,veryconvinientlylocatedinthecotaiareaandeasytoreachwithpublictransportandtaxi.Unfortunately,wewerestayingduringtheCoronaVirusOutbreakbutthestafftriedthebesttorecommendusopenfacilitiesandplacestogo.

Ulemper: Wenoticedsomeofthepowerplugsnotworking,thephonebeingbrokebutbesidesthatoutstaywasgreat.AnotherthingwehavebeenmissingwasamovierentingserviceorasmartTVwithNetflix.

Fordeler: Every thing

Ulemper: Nil

Fordeler: A lot of high end shops. mostly for window shopping not a lot of buyer.

Ulemper: Casino is mostly cater to Chinese preference, table gambling. Not many slot. Food court staff only communicate in Chinese and rude to foreigner.

Fordeler: Central, easy access to all neighboring hotels. Had pleasant encounters with the staff, particularly the Filipinos (Filipino ladies in Bene who despite the full load would take the time to speak with other guests and even offer to cut a dragonfruit for me, Wilson Webster at the SPG front desk who made our first encounter in the hotel a funny and pleasant one and Earth Espinosa also in Bene who serviced us with gusto) and one Chinese lady from housekeeping Wu Guan Mei who made our stay a touching experience with a tiny gesture of leaving an extra bottle of water with a note (in Chinese, which we asked someone to translate) after seeing lots of medicine (maintenance meds) on the table. Tiny gestures such as these remind us of how the world can be a much better place with a little thought and kindness.

Ulemper: Renovation was ongoing. Sheets didn’t smell so clean. Some staff couldn’t direct us to the proper direction, say, going to the buses that would take us to the ferry or didn’t know where the business center was. Food could use some more variety.

Fordeler: Flott beliggenhet og OK hotell.

Ulemper: En del slitt rundt om på hotellet, basseng baren var kun åpen om sommeren

Fordeler: The rooms are spacious.

Ulemper: The two rooms i booked were separated. The hotel gave me a free upgrade for only one of my rooms.

Ulemper: Food prices but that was expected. Having a hard time getting in the casino. I have my id but security insist

Fordeler: Nice location! Free upgrade room provided and wonderful IRD services!!!

Ulemper: Not clean properly in restroom

Fordeler: The hotel did not inform us that that due to the corona virus they had closed down all restaurants, buffets and a lot of shops. All entertainment shows were cancelled. The only places to eat were a food court and not all of them were opened. On day 2 they closed the casino then most of the shops. We found this out by a sign posted. They day we were leaving there was virtually nothing opened. I think the fact that when we arrived this was all closed we should have been informed of this. I have complained directly to the hotel. Even during the stay they didn’t tell us of this. They also charged me double for the room due to a change in my credit card. Although I prepaid they told me I had to pay again! They have said they have arranged for a refund of one payment just this week. I waiting on this.

Ulemper: The fact a hotel does not inform you of facilities being closed before arrival. Lack of food & entertainment. The smell of cigarette smoke in room in a non smoking hotel!

Fordeler: room facilities

Ulemper: this hotel can not be early checked in

Fordeler: The size of the room and the bed were super comfortable.

Ulemper: Found a used dental pick/ floss in the floor of the living room.

Fordeler: Always a pleasure to stay here

Fordeler: The breakfast is good, with a lot of choice of food. Spacious, with a lot of tables. The staff there is helpful and I am happy to receive a cake for our anniversary celebration.

Ulemper: Nothing

Fordeler: + Really luxurious interior design + Bed is really comfortable + Nice smell everywhere + During the COVID-19 outbreak they made sure that all guests are safe and they check temperature every time

Ulemper: - Hotel is really big, you have to walk a lot - The quality of the food is not good. I was at the Market Bistro because the other Restaurant were closed - The Location is not the best if you want to see the old Macau. - I wouldn't pay the normale room fee mentioned in the room (6100HKD per night)

Fordeler: Nice and friendly staff with spectacular view from the room Lobby was so beautiful and rooms are exceptionally clean

Ulemper: Too far from local Restuarants

Fordeler: Spacious .. good maintenance

Ulemper: The room was spacious and nice .. however the pillows had an awful smell and I don’t know if it was because of humidity or other issue.. the smell was so bad that sort of ruined my overall sleep.. I didn’t complain and used one instead of two pillow, but a hotel like this shouldn’t have this kind of issue... was quite disappointed about this

Fordeler: None at all

Ulemper: They charge me extra with a different card that they asked for deposit. Parisian is an excellent work of art at its outside view.Inside is just a 4 star hotel. I have requested a Non smoking room with view. They gave us a totally different room.They said it was a non smoking floor but the smoke is smoky as hell.I started to have short of breath will inside the room.They denied it even its obvious. We were sighted with no view but their gas pipe as our view. Overall not happy with this accomodation not to mention their rates which is too expensive.

Ulemper: The internet was spotty and frequently dropped coverage. We had to re-enroll multiple times over our weekend.

Fordeler: Fantastic stay in an Accor property as always. Clean room, helpful staff and great facilities. Lots of busses around Macau go past. Small casino on the floor in the lobby which was a bit of fun.

Ulemper: No issues whatsoever

Fordeler: Amazing service, the amenities in the Club Lounge. Can not recommend this hotel enough

Ulemper: There was nothing not to like!

Fordeler: The hotel reception was beautiful and we were served jasmine tea as we waited to sign in, really nice touch. The brilliant Eric on reception tempted us with a room upgrade and we could not have been happier! Our room was exceptional and the bonus of using the Lounge on floor 17 was cherry on the cake. Literally everything about our stay was fantastic, not a single bad word to say! We barely left the hotel except a quick visit to the casino at the Venetian. We will absolutely be coming back!

Ulemper: Nothing... literally nothing I could criticise. Exceptional service. Friendly, polite. Our room was the height of luxury.

Fordeler: Overall appearance, detailing, staff service

Ulemper: No

Fordeler: bed was super comfortable. Staff immediately brought me a dehumidifier upon request.

Fordeler: The amazing bed and super attentive staff

Fordeler: I liked the room, the service, especially the front desk people.

Ulemper: I asked for none smoking room, but they gave me a room that smelled someone smoke in that room, They tried to remedy the situation and put an air filter to filter the smell.

Fordeler: The location was good.

Fordeler: Great room size, good value and very well equipped and luxurious bathroom. Staff were very helpful.

Ulemper: Check in was very slow and room not actually available for another hour which created a poor initial impression which was a shame.

Fordeler: Flott rom med fantastisk utsikt, svært hyggelig og servicevennlig betjening. Over all forventning av mat og drikke i Grand Club. Et luksushotell av meget høy standard.

Fordeler: Grand Hyatt has excellent service and a beautiful room. Definitely upgrade for Fountain View! So many restaurants to try - I love Jin Ying and Jade Dragon is unreal. I will be back to City of Dreams again.

Ulemper: I didn’t realize the hotel had two towers and so I went to the wrong place but now I know. Just a great hotel.

Fordeler: Room layout. Comfy bed

Ulemper: Pool was cold

Fordeler: Emily at the front desk was so friendly and the room was beautiful, with a view of the fountain show! Definitely will choose Grand Hyatt in the future.

Ulemper: Everyone was friendly and nothing to change.

Fordeler: perfect location and nice food

Ulemper: overall satisfied

Fordeler: The facilities and service are fantastic,- We regret not staying another night!

Fordeler: I would stayed in the bathroom all weekend if I could - our favorite experience from the hotel! Breakfast was fantastic - so much choice - we regret not arriving earlier! There's a very instant change over for the brunch sitting.

Ulemper: Penthouse bar - great vibe but not a comfortable experience f your a non-smoker! Most of the bar is a smoking zone except one small 'reject' area / table, away from the main bar and next to the kitchen.

Fordeler: The food places within the complex

Ulemper: Non smoking rooms (we had two rooms for our family size) both smelled of smoke. We asked to move to another non smoking room & were put in two new non smoking rooms that smelt worse of smoke than the first two! We asked for spray & brought our own to spray the room with smells to reduce the smoke smell in both rooms. We also asked & received 2 dehumidifiers that didn't make any difference overnight! The staff were very accommodating but the product (non smoking rooms) let the Galaxy Hotel down.

Ulemper: Great hotel .

Fordeler: Big comfy roam. Staff was great.

Ulemper: Pool facilities were under renovation.

Fordeler: Perfect service. Everything great. and thanks special service. my partner is very happy and enjoy hotel. Express Checkout available. very quickly.

Ulemper: Nothing.Excellent service.

Fordeler: Free minibar, beautiful room, great service.

Ulemper: Only complaint is lack of booze in the casino and too few bars.Accidentally booked my hotel on the China side and didnt have a visa so was hoping for some vegas style partying as i am not a gambler when i booked the room as an alternative. Other than that, the facilities were great! A bit of ultra luxury that helped me unwind in the middle of a long bacpacking trip.

Fordeler: employee

Ulemper: bathroom

Fordeler: The staff Renée from the reception desk was very nice and helpful with us.

Ulemper: Nothing

Fordeler: Good breakfast Amazing clean spa Big bathroom Big lobby Fast service Wifi View Location Staff Gaming area The mall Everything

Ulemper: Suite : Air conditioning was not work inside the room Only in the living room No taxi stand

Fordeler: Alt

Ulemper: damping dusj system. Jeg fremdeles ikke hvordan det skal brukes.

Fordeler: Everything, it was more than I planned for and more than I dreamed. The bathtub fit 6'+ with ease, the amenities put all else to shame. To sum it up, this hotel makes the rest look like a waste.

Ulemper: I had to rate less than 10 on some of the markers so I could still have a valid 10. I would place this hotel as best life could offer, and more than what I could afford.

Fordeler: location

Ulemper: noise

Fordeler: Excellent customer service, upgrade, location, amenities, luxury rooms

Fordeler: Everything is walking distance.

Ulemper: The staff are pretty rude! Not the front desk but everywhere else. No bother in helping you at all and if they do they are very rude about it and just point you instead of really helping! Not so foreign friendly at all.. Please teach staff to be more courteous to guest! i don't know if that's just how they are but in Las Vegas everyone is very courteous and helpful rather than just pointing! This is what makes Las Vegas one of kind! They really make you not want to leave!!!

Fordeler: Location and price

Ulemper: No

Fordeler: They have Fantastic Steam Showers!!! Wonderful historic decor and a Friendly staff. I was pleasantly surprised by how nice this property is due to the less then impressive exterior ;)

Fordeler: Very helpful staff. The concierge watched our luggage after checkout while we roamed the city. Hotel is walking distance from downtown / tourist attractions. Complimentary umbrella very good souvenir, and it really came in handy!

Ulemper: No compliants.

Fordeler: The shampoo is so good. Love it.

Ulemper: No FREE BUS TO THE AIRPORT. MAYBE THE MOST COMMON VISITORS ARE FROM HONKONG AND MAINLAND

Fordeler: A really enjoyed the friendliness and service oriented staff. They, individually and as a whole went out of there way to make my trip upbeat and seamless and they were successful.

Ulemper: Nothing.

Fordeler: Excellent service, free upgrade!

Fordeler: I stayed in two rooms, one is a suite room and the other was a regular room. Suite is quite spacious and clean. Also the service of the staff is outstanding. I normally do not evalute it as outstanding. The best part is the layout of the suite rooms. So, it would be one of the biggest and cleanest rooms available. However, I strongly do not recommend the regular standard rooms. It is not worth the money.

Ulemper: The hotel is at the corner. It is far from everything and the views of the rooms are normally bad. The casino is big enough but the restraunts and all the other stuff are squeezed away. Since it is so cornered, it is not one of the must visit places. The swimming pool is nice, and it seems to be top 3. But you can get your moneys worth in Galaxy town or Venetian.

Fordeler: Great hotel, friendly staffs

Ulemper: No

Fordeler: The hotel is modern and contains everything you need for a break without needing to leave the hotel complex. the Ferris wheel is awesome and is in a figure 8 well worth a ride.

Ulemper: most of the restaurants where closed by 20:00 and most only accept cash (not cards) make sure you takes cash with you as this seems to be a theme for Macau

Fordeler: Room was nice.

Ulemper: Late checkout until 2pm was declined even low occupancy . Other hotels can offer until 2 or 3pm even not this season. Understand most facilities were closed.

Fordeler: the activities in this hotel are amazing!! the view from room is also great!

Fordeler: I recently stayed one night at Studio City during the Coronavirus Outbreak that has more or less shut down the Cotai Strip in Macau. This is one of the properties that has decided to stay open even while casinos and entertainment venues have all been closed down. Reservation was made by way of booking.com. Room rates were in the 'wow that is cheap' range, much to do with hotel occupancy in Macau being around 10-15% only right now. Confirmation was received immediately upon reservation. Payment was taken shortly after booking. I was well-received upon arrival and allowed to check-in several hours early. Check-in took just a few minutes, partly because I was the only one there at the time. Was upgraded to a larger room than I had reserved. Note - there is a tripod temperature monitoring devise setup to check everyone who enters the property. Can't comment about the Boulevard, shops or entertainment as everything was closed down during my stay. Starbucks and one or two more restaurants were kept open but that was it. My room was very large, around 60+ sq. metres with full wall window facing the golf course. Bed was very soft and comfortable, affording a great night sleep. There was a nice seating sofa, large flatscreen TV, long seating desk area with rolling chair. The room included plenty of space for luggage, ironing board, umbrella, good lighting, working A/C, wifi, safe, fridge, kettle, espresso machine, electrical outlets and a wireless phone charger. Bathroom was huge with vanity sink, impressive toiletry set, nice bath and shower with two heads. Housecleaning was very good, turn down service and espresso pod replenishment was much appreciated. It was a great room that was served very well. In the end, it was eerie seeing the property empty of other hotel guests. However, I had a good stay at Studio City at this precarious point in time in Macau.

Ulemper: Nothing

Ulemper: Staff attitude

Fordeler: Svømmebasseng, treningssenter, spa (ikke gratis), frokost

Fordeler: Great hotel with great amenities in a great location. Pool facility is fantastic and staff was extremely accomodating. Room itself was a tad dated, but upkeep was great. Location near the main ferry terminal is fantastic. With regards to some of the poorer reviews, the key is value. If you are showing up here and expecting a brand new five-star hotel, you are going to be a little disappointed. If that is what you want, there are plenty of options down the street that cost 5X as much. For me, I found the Grand Lapa to be a tremendous value that exceeded my expectations.

Fordeler: Breakfast was excellent. Restaurant was clean and foods were delicious. Nice pool and water slide. Also like warm water pool.

Ulemper: ants at swimming pool closet lost pajama but didn't come out from laundry

Fordeler: The staffs are nice and helpful. I am totally okay to stay in this hotel again if the price less than $90. The location is easy for me to find a taxi. Very convenient to go to anywhere in Macau with a small pay for example mop$90 to Venetian and mop$60 to central.

Ulemper: I booked at wrong timing. It is in construction for remodeling the hotel. It is very noisy. They startet at 10am - 6pm. The hotel seems a little bit old school. That is why it needs to be remodeled and offered a low price for me.

Fordeler: You have to be there to experience what Grand Lapa has to offer ! I will definetely be back with my family.

Fordeler: We absolutely loved staying here. The outdoor pool was really nice and the changing room facilities were amazing. Our room was very clean and tidy with the comfiest bed! I didn’t want to leave.

Fordeler: nice interior , full of colonial characteristic that blend east and west decor. Very clean room.

Fordeler: Wonderful location by the sea and surrounded by forest. It is a great place to chill by the pool or maybe get to do a 18 hole. The room was nice and the bed especially comfortable. Liked the vast terrace overlooking the sea view.

Ulemper: TV is average (especially sound). Paid for Internet nowadays is a bit weird. At least do a free limited time in room for the light users.

Fordeler: Good location,Nice garden

Ulemper: There was no 'Hot water' just a 'Warm water' it was little hard for taking shower in the winter time. I hope they improve equipment

Fordeler: Stort rom med stor terasse. God beliggenhet ganske nærmt sentrum (10 Min med taxi). God shuttle service.

Ulemper: Stedet bar preg av å være noen år gammelt, men fremdeles koselig.

Fordeler: Staff are very helpful and nice !

Fordeler: Nice view and location but other than that nothing really special.

Ulemper: You have to pay 15USD for wi-fi connection per day. Which is riddicilous. It's not even a proper connection, very slow in the evening. Appliances and furnitures in the room was not in good shape and not very clean. There were cracks on the walls and on the ceiling. Our last breakfast order was horrible, despite that we paid the same, we received poor quality contents for some reason.