Liverpool Hoteller i nærheten av Albert Dock

Hotellet var meget sentralt plassert, med flotte rom og fantastisk utsikt. Til tider var kvaliteten på servicen noe avhengig av hvem som jobbet i resepsjonen

Rooms ready when we arrived. Reception and bar staff very helpful.

Thought the hotel was fantastic - great view, lovely room, great bar, great breakfast and good ambience. No radio or music in room v disappointing. The staff member on duty when we checked out wouldn't believe us when we said we had only had two drinks other peoples drinks had managed to get onto our bill. We were left waiting for a long time while she tried to sort this out and then we received no apology when she realised she was in the wrong!!!! Very poor customer service.

nice location friendly staff one thing i didnt know adout the room before hand ,it had a door linking up to another room this meant you could hear people talking quiet clearly in the early morning when we stay again we will look for a room that dont have this link up door otherwise we could have no fault with the hotel it was excellent will stay again

location

Great location, new modern business hotel Management need to take responsibility for training staff properly. This needs to come from the top and filter down. Tea and coffee being slammed onto the breakfast table is not acceptable nor is a poorly trained bartender who knows nothing about the area he is working on. With a few adjustments things could run much slicker.

Nye, fine rom med stor dobbeltseng, sofa og flott bad! Topp hotell Et lite minus var at det ikke var pc-er tilgjengelig til å låne.

Store og nye leiligheter med gode senger og pene møbler. Sentral beliggenhet. Senger burde vært oppredd hver dag og håndkleder burde vært skiftet daglig.

Trygt og hyggelig Det var en del lytt ut til gangen om natten

Service, beliggendhet, reinslighet, pris og standaren på romma. Betre frukost og meir varme på badet, ellers veldig bra!

God beliggenhet. Kort vei til sentrum. God frokost. Fine rom. Hyggelig betjening. Den ene heisen var i ustand, slik at kapasiteten ble for liten

Nærhet til Beatlesmuseet og konserthall. Mat å få til midnatt når andre steder hadde sluttet servering. Effektivt og vennlig.