Kołobrzeg Hoteller

Pleasant location near beach and city centre Staff attitude and room cleaning

the design and location of the hotel are really giving you a relaxing atmosphere. the price of the car parking at 40 PLN per day is very fair! Delicous food on the a la carte menu, however, the service in the restaurant was poor. it says that it is a 4 star hotel but: no airconditioning in the rooms; they wanted to charge PLN 20, just for a bucket of ice cubes. The staff at the reception was slow (for check in and check out), not friendly, and not flexible. the service in the restaurant was very poor, but the food was delicious. I would rather rate it as a 3 star hotel. As a result, the rates are overpriced for what you get.

the staff at the reception was friendly and hepful I would never ever recommend anyone staying in this hotel. The disgust hit us right away when we opened the door to the room. The room was not properly clean...we could find hair from previous guests in the bathroom. The towel had a big brown spot on it...so it was not cleaned. The room was really dusty...properly has never seen a hoover. On top, when we had breakfast one day, we went to a ready made table just to find a used napkin on the table. We also tried the free table tennis. The room the table tennis was in, was even dustier than our sleeping room. You could hardly breath. There were cables hanging out of the walls and one fitness tool was broke, so that you could really hurt yourselve trying to use it.

SPA utilities no kettles in rooms

Professional friendly stuff. Nice modern hotel. More for elderly people than for youngsters and families.

It's new, clean and modern. It has an own swimming pool with mirrors.

Helpful friendly staff