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Located in Altstadt, it was great for getting to the station, and also close to lively and not so lievly bars (depending on what you want).Self-service breakfast was good quality and plentiful.
Location location and location Nostalgia of 80s and 90s
Enjoyed the location, the room size was more than adequate. Funky smells in the stairwell and elevator, parking was lacking.
Good location. Good breakfast.
Great location Lobby and rooms are dated
I was only there for a very brief stay but the room was comfortable and the breakfast good
it was near to everywhere i really enjoyed staying there, but it doesnt seem to be a 4 star hotel
The people at the reception desk, especially the afternoon person, were helpful and friendly. The room was clean and large enough to comfortably accommodate a family of 3. The breakfast that was included in the room rate was well prepared and got our days off to a good start.
very friendly staff; larget breakfast buffet
just dont go to this hotel
It is near attractions. Air conditioner is quit poor.
Good place near the cathedral. The street is very noisy.
clean efficent business hotel
Proximity to city centre
Location to town center. Non-smoking rooms would be welcome.
Location was good - close to Interzum Show Poor standard of quality for the price charged
The location on Hohe Strasse is wonderful for people who don't have a car. Only a few hundred steps from the Hauptbanhof, it's very much worth the effort to get there. The room was quiet, and the ability to hear the bells of the Dom makes the mornings wonderful if you want to wake up that way - if not, you can close the world out and shut the windows. The room was perfectly clean and new looking and the breakfast room was bright and happy - the hosts very polite and nice. Reviews prior to 2007 may not be completely accurate due to a renovation that has made the hotel very much worth the money. We stayed there in late April 2007 during a period where the daytime temps were around 25 C/80 F - if we had shut the windows, the room would have become uncomfortably hot and there is no airconditioning. If you stay during warmer temperatures, it might be nice to find a small electric fan at any of the many department stores throughout the fussganger zone between Hohe Strasse and Neumarkt.
It is central, very convenient for shopping and for eating out. It is open until late. The breakfast was good and plentiful, with a pot of coffee for each guest. The lady in charge made you feel welcome, as you entered, bleary eyed. The hotel is basic, the room cold, the facilities mean (e.g. only one small towel in the room), the desk staff indifferent to guests and sometimes brusque.
Excellent location. Lift. Room space. Room lights (too dark). Old carpet.
very close to the shopping area in the city centre; easy to find and easy parking
Location Business room is very small
location, breakfast furniture needs maintenance or replacement (wardrobe)
Excellent location, right in the centre of things. Close to the shopping and historic district. We had booked a double room and were given a tiny twin room. When we went back to the reception about this, they gave us a suite! I'm not sure we'd always get a suite.
We loved the location of the hotel and the room itself was excellent! The large tub in the bathroom was really relaxing after a long day of driving.
Both the standard of the hotel and its central location were absolutely excellent, especially during the start of Karnival.
location and service excellent. Comfortable rooms. I would stay here again, Great Value
Hotel staff were very helpful.
Everything, especially personnel, who helped us with a car parking, search for a cafe with working kitchen (it was very late) and taxi
The kindeness of the staff. I really appreciate their help. I certainly recommand this hotel to everyone the check in was planned for 2.00 and we had our room at 4.00
Spaciousness, location unbeatable, range of facilities,welcoming and helpful staff.
The location of the hotel was very central to Dom, shopping, sights and trains. Rooms were spacious and quiet. Staff very helpful. Overall feel of the hotel was great and it was lovely to chat to the permanent residents. Highly recommend this hotel!
Comfort offered and friendliness of staff JUST the elevators are slow
All Facilities were excellent, its the right choice for all Every thing was available for a family stay. It would be nice if drinking water is made available
Excellent facilities for Business professionals and people with limited mobility. Extended stay's possible. I would not recommend for young families in respect for older clientelle.
the hotel position is great - near the central station, very close to the shopping streets and to the dom in cologne. we had spacious apartment with bedroom living room in each television and a little kitchen. wonderful for families, for business trip or else.
The location is perfect, right next to Am Dom. The apartment was clean and spacious, and the staff friendly. Parking garage under the hotel was convenient, though it costs an extra 20 euros a day.
friendly staff and spacious accomodation
We enjoyed our stay. Value for money. Location near central station is advantageous.
The location of the hotel is excellent, next to the Dome and main shopping street. The room was comfortable and very well maintained.
Central location, 2 minutes from the Cathedral and shops. Parking was not easy - had to park in the multi-storey car park which was located 10 minutes away.
Its proximity to the Dom My only gripe was that the bed while comfortable was very soft.
The staff was friendly and helpful. The location near the DOM was good, and the room was clean and comfortable. If we come back to Cologne, we would stay there again.
The room was nice and the location was terrific. The breakfast and hotel staff were all anxious to accommodate any requests. No, everything was as expected or better.
All ok for the price!
friendly and helpful staff at all levels.
location is in the center of the city. Located in the Altstadt walking distance to the shopping street like Hohe St and Schildergasse. 5 minutes walk to get to the Main Train Station and to the Dom Cathedral. Clean room and bathroom with free breakfast and wifi. I couldn't leave the baggage at the reception after check out.
Overshadowed by bad points below. The hotel was ok but we were locked out arriving at 2315 on our first night & had to find & pay for alternative accommodation. The flight was on time & I had previously rang the hotel to advise of our late arrival. Rather than apologise, the hotel sought full pay on departure. I paid only for the accommodation taken & now the hotel is trying to extract payment through my credit card guarantee. Amazing.
Location. Hot breakfast food, croissant, meatballs etc was provided in small quantities to the buffett. Therefore it had to be cooked fresh requiring a 15 minute wait. Reception refused to store left luggage on day of departure so I had to drag it to the railway station.
Nice big 4 persons room. The beds could be better.
Very, very central. Rooms are adequateand the beds are comfortable and clean enough. The breakfast was good and plentyful and the breakfast room very nice. The whole place has seen better days. The shower did not react very well to the thermometer or the door and the carpet could use a cleaning.
The size of the single rooms was disappointing. The room was almost to small to call it a room.
Location is ideal, mere steps to all main central attractions. Staff is supportive and handled strange requests efficiently. Nothing in particular, other than the room being very small and the carpets rather worn. Still, it was clean and the bed comfortable, but not the type of room you would hang out in for any length of time.
close to centre and clean room
It was very comfy and friendly hotel, only I´ve been used to a bigger rooms here in Finland but very nice. I enjoyed it.
Very Central Location.
Breakfast was great. Young girl at reception in the evening was friendly It was full of cockroach, I could not sleep I hate cockroach It causes me panic,it was awful a nightmare.Stuff(Lady mid 40s) rude very rude and miserable.Speaks horrible English,I have asked to speak with manager to explain situation I faced this Lady just laughed sarcastic and gave a impolite response:he is in Gran Canaria are you going to search for him there!!!.I Will never stay there again.Disgusting
good location , friendly staff , clean tidy room all through , good breakfast , fresh nice coffee , value of money , Non
Nothing They are closing soon! Poor internet services, no facility in the room and indeed in the bath room
Hotel was clean, popular and very well situated for a city centre weekend break. Staff were polite and helpful. Breakfast was usual continental buffet fare. Wardrobe was very wobbly and on its last legs and should be replaced. No shower curtain across the bath so that the shower can be properly used.
good service,city info,great location
great central location
wonderful location and very nice staff not enough pillows.
over all very good
No complains. Very good breakfast included.
Very good buffet breakfast
Its excellent city centre location. The decor in the room was shabby. Paintwork was old and damaged.
Location - close to centre of town and main rail station. Inclusion of breakfast. Hotel has a non smoking policy. Notwithstanding this, I also specifically asked for a non smoking room. However the room I was given smelt heavily of smoke and hadn't been aired out. Reception staff were reluctant to remedy this as apparently there were no other available rooms. Only solution offered was to leave the windows open - not exactly a feasible option with sub zero temperatures outside. Staff reluctance to acknowledge issue and lack of alternative solutions was quite disappointing.
great location with a spectacular view on the DOM/Cathedral the electronic roomkey needs getting used to
This hotel was a nice surprise, far exceeding my expectations. Fabulous location, very friendly staff, cheap and good breakfast, clean room, quiet. I booked it because it was the only room available, but I will definitely stay here again! None
Beliggenhet Bestilte i desember 2009, fikk et veldig lite rom med dårlig TV og ingen fasiliteter ellers. Bråk fra gaten utenfor. Fikk skiftet til større rom de 2 siste dagene og betalte "overpris" på dette
Sentral beliggenhet ved Alt Stadt, enkelt, men rent og pent. Hyggelig betjening og god service.
meget sentralt hotel beliggende i Altstadt, hyggelig personale, rimelig pris.
Clean hotel with very helpful staff.
Great location, friendly staff.
Staff were very helpful.
Great location. Great breakfast. Quiet. Friendly staff. Convenience of a parking garage located accross the street.
nice cozy family hotel, with superb location (just 2 min away from DOM), very good breakfast and very nice personal. for this value it is just perfect. some times wifi is not working good, thats only small compalin.
breakfast The room smelled smoky and musty; the beds were uncomfortable; I was misled by hotel personnel about the price of parking;hotels in this price class elsewhere in Germany are in a whole different class of service and facilities; a family room in a hostel would have been better
-great staff -clean -Amazing breakfast Overall amazing experience would recommended
Very central and yet in a quiet street without any disturbance from city centre traffic noise. Elaborate buffet breakfast. All staff are attentive and pleasant to deal with.
The staff was friendly and responsive. The hotel is quaint and very nice but very small. It's small with tight spaces. I had to use one of the beds to put my suitcase on. I can't recommend this hotel at the price I paid per night but I would recommend it at a lower price.
Family friendly feel very nice breakfast very clean room. The younger reception guy was very friendly and approachable. The wifi worked well when I first used it but when I returned after lunch it basically didn't respond even after they rebooted. Slight smell of smoke. In the room.
They don't accept card payments so make sure you have cash to pay
Old towels that did not match... a little strange, but ok. Stains on chair and bed cover.
the localization electric wires without any protection
nice place good VFM
We were stayed room No.4, building 3. Location was very very good, near hauptbanhof, shopping street, in front of merto station!! It was a good room considering how cheap the room was compared to the others availlable. Room was very quiet despite central location. Breakfast was also good. They cannot accept any creditcards at the payment. Cash only. Someone pushed the doorbell of all the rooms and had been troubled at midnight.(only once)
Was a very good room considering how cheap the room was compared to the others availlable. Breakfast had a great selection of hot and cold food, Staff were friendlier than many other German hotels I've stayed at. Room was very quiet despite central location. You'll need a map to find it as it on a quiet little street. Also the hotel is split over a couple of buildings, rather than one large building. These are very minor issues and would not stop me reconmending this hotel.
It is close to rail station and main attractions. Good buffet breakfast, clean rooms. Internet is not available. Reception is not working after 22:00.
The staff was wonderful. The breakfast was excellent and well valued. They helped solve all problems created by poor communications. They charged well in advance of my visit and charged me extra when I arrived. They closed the reception and locked me out of the hotel by 22:30 on my second day. The rented my room to someone else with my luggage in the room. They had poor communication between staff members. They did not offer any rate decrease because of my scary experience of having no place to stay temporarily
Yes been on the top floor in the attic
Location Wireless Internet was not available in room 5 - second entrance. State of the room not perfect (bits peeling off).