Alltid vennlig og høflig betjening. Ligger veldig sentralt. Rett med sentralstasjonen og Kølner domen.
Personale var veldig imøtekommende, hyggelig og serviceorientert. Dessuten var det veldig god frokost. De var i tillegg veldig barnevennelig. Vi - en familie på fire - likte oss veldig godt på dette hotellet. Ikke minst ligger det midt i sentrum! Det kan bli litt støy fra gaten, men ikke særlig voldsomt, da hotelrommene har aircondition og god isolering er det bare å lokke vinduene.
Meget elegant med store romslige rom. Eneste ulempe var at vi fikk twin bed i stedet for dobbeltseng
Bra hotell, men dyr frokost, ikke gratis adgang til treningsfasiliteter, dersom man tar noe ut av minibaren og setter det tilake blir det fakturert!
The distance to the Catheral & shopping. The construction was not pleasant to hear early in the morning.
location I did not feel that the staff were courteous, they do not greet guests when they re-enter the hotel. I would like to see a more extensive vegetarian menu choice,and breakfast included in the main price,because it is expensive for a family of four to purchase breakfast during a four night stay.
The space of the rooms and the location. Although the Hotel was near the center (12 min walking from the Dom) the surroudings were not too great (everything in works).
The location and the good quality of the rooms No tea or coffee making facilites in the room and no room service for tea or coffee (we did ask at the reception but was told that we had to go to the bar if we wanted a cup of tea or coffee)
It had conveinient car parking, reasonable walking distance to the main shopping area and Christmas Markets. Pleasant staff who were very helpfull.
easy to drive and find.close to city centre car parking charges too high,when under used. t.v. had 30+channels,but none in english.
The rooms were small, but nice and clean. They didn't clean our room before midday, so we didn't have to rush in the morning... But the best part of the hotel is it's location; just walking distance of all christmasmarkets. Although we had a king-size bed, the sheets were singel and small. So if you move a bit during the night you might wake up due to a chill. Parking costs 12 euro's a day, so do the math if you stay long time there!
No problem encountered during stay, service following level of hotel nothing to mention
We rented hotel rooms for group attending Medica, our team members had all facilities they needed. No problem
i like it
Et enkelt og greit hotel med kort vei til shopping og serverdigheter. Nei ikke spesielt, men kunne skiftet håndkle hver dag.
Store, luftige rom. Rent og pent. Nydelig frokost! Vi reiser mange ganger i året, og dette er noe av det beste vi har vært på.
Dette er noe av det flotteste Radisson Blu hotellet jeg har bodd på, om ikke det beste. Gode restauranter, flott og stor entre, hyggelig personale, designstil over det, velfungerende rom. Koster litt, men om man ønsker god kvalitet med super beliggenhet ift. messen så er dette plassen.
Bra hotell i forhold til prisen. Veldig dårlig service i bar/restaurant, men resepsjonsistene var hyggelige og effektive.
Kort gangvei til Kølnmessen, noe son var viktig for oss, og lett tilgjengelig med taxi fra Dusseldorf
I received a room upgrade. Counter staff did that bit extra to find me a room at 8am when the previous night they had been fully booked. After a 30 hour flight from Australia that was most appreciated
The hotel rooms are very tastefully decorated, modern yet comfortable. The hotel is a short stroll to the Dom.
I have stayed at this hotel for over 30 years under 4 different ownerships. It is a familiar and likeable place to stay. The head concierge man has been there for 30 years and this makes it seem like a home away from home. .
The decor of the room, the helpfulness of the staff and the excellent buffet breakfast.
Great staff. Wonderful location with beautiful view of the Dom. Outstanding breakfast
Nice Room, good (diversity of type of food) breakfast, Central Location - to Altstadt and to new area - Oper - New Markt It will good to have more than one access to internet, but it was good to have a printer stand-by.
Location and area of the hotel
I liked its location which is close to the shopping center. I was surprised that a 4 star hotel didn't have wifi
Excellent breakfast! Good location and nice interior of lobby and rooms.
Due to building work for the new subway system access to the hotel by car was very difficult
not really something - price was not equivalent to what the hotel has to offer!! way to expensive for what it is. small rooms, not really an 'inviting' hotel. More a mentallity of 'come here, pay a enormous amount of money and leave!!' An experience that I have not encountered yet in my many international hotel travels. Your organisation has lost a client for life!
Ideal location, pleasant courteous staff, The road works directly in front of the hotel although it did not effect my actual stay in the hotel - would look better if area was screened off particularly on the side of the hotel.
The Location was very good The room could have been bigger, but was comfotable
Location perfect comfortable and rooms quiet.
The only thing that was actually good was the bed and the matress The rooms were too small for the high price we had to pay. Also the cleaning was not good.For 2 days they did not change our sheets and the soap we used,they gave us the same one the next day. And all this in a very high price.
Good hotel in an excellent location. Room clean, bed very comfortable and staff friendly and helpful. Inconsistency in room facilities. For same room rate my friend had tea making facilities in room but I didn't.
The internet connection was overpriced / 30 euros per day so it is not recomented for bussines
Location is good. Roadworks disturb traffic and scenery.
The hotel is really nice. The lobby and relaxing areas are really pleasant to spend some time in. The breakfast is ridiculously expensive.
Exceptionally helpful staff with impeccable English. Nothing was too much trouble and responses were immediate. Very much to be recommended and excellent value. Excellent pool. There was a problem with the airconditioning in our first room and the receptionist found us an alternative, superior, room without any fuss. Breakfast was expensive for what was on offer. Room frnishings are basic - no clothes drawers or shelves in the room we were originally given.
Terrific pool and sauna. Air conditioning was non existent. No towels yesterday at pool. When I checked in I was placed in a building across the street from the main hotel in a small, suffocating room. When the air conditioning couldn't be fixed I was moved to a larger room in the main building. Obviously the Kayak reservation ensured I would get the least comfortable room.
The hotel was nice and the staff were very friendly and helpful. The location is 5-min walk to the River Rhine and about 15-min to the main square We had a double and a single room - the single room was so small, there was little room for luggage. The hotel has two buildings, we were located across the road from the main building where the car was parked - which made loading and unloading awkward.
Proximity to the centre of Koln Lack of individual room air conditioning
Good location, close to zoo and the river; walk to the Dom in 10 or 15 minutes. I was in the smallest room, and everything quite small, including the bed. The internet access fee (17 Euro for one day!) is outrageous.
Parking, although limited, was free. The staff was very helpful and courteous. Room was clean and quiet. Food in the restaurant was excellent! Stayed at an auxiliary building a half a block away. The auxiliary building had no restaurant/cafe facilities and the hotel would not provide room service to the auxiliary building from the main building (and it was cold and rainy outside making it inconvenient to walk to the main building to eat.
Staffs are very kind.The room is very clean and beautiful.
good location, nice facilities. The female reception staff were excelent, food was good (room service), room and bathroom were decent size. no tea/coffee making facilities in the room, paid extra to get them but had to then buy own milk and tea bags, and cleaners removed cups after first night. Bought a film but it cut out after ~15 mins and we couldn't re-activate it without paying again, woken up a couple of times in the morning by cleaning staff entering room to check mini bar (privacy button on door broken).
It was available and value for money
Good location friendly staff The bar .It was lacking in atmosphere not the place i would choose to spend my time and money.
Hotellet var bedre og meir sentralt enn forventa.
En i reisefølge ble syk, hadde lege attest. Dette ble meldt flere dager i forkant. Burde fått prisavslag på dette rommet.
Belligenheten! 2 minutter gangavstand fra sentalstasjonen - 3 minutter fra Domen. Rent og hyggelig. Harde senger
The staff were excellent, not to far from the cathedral.
The staff was very helpful. Architecture was interesting. Very relaxing yet luxurious atmosphere.
The hotel is interesting but the rooms look like they need an update. Breakfast was good but the service was not the most attentive.
Hotel visit, kindness of staff, great bar and terrace, very intimate were told we could not go on the terrace because of a private function, it is a shame because on the room floor, we could not see as well and take pictures.
The hotel is wonderful regarding design, restaurantes are great, excellent choice. I think it has a problem in de Maisonette rooms, the stair is really small and curve so it is almost impossible to take your luggage upstairs where the bedroom is. So at the end your suitcase will be in the sitting area. Also my room smell of humidity.
Interesting building , helpful staff WiFi connec tion not straightforward
to far away from the old town (altstadt) the staff was not that friendly in the bar and during the reception wich we followed for the german Netbisquits company. The reception at the frontdesk was friendly, but did nothing extra. They forgot to ask if we parked in the garage (they could have know this) so my collegue got no exit.
no complaints the service was first class
I liked the restaurants, and the unike design Breakfast was totally unacceptable for the price of 28 euros/person, overall the value for money was quite low. also unacceptable the extra cherge of 35 euros per person for 2nd person in the same room.
Friendliness and helpfulness of the staff. The location was good and the view fantastic.
good location the parking place, really needed my parking skills to drive the car in and out, not very handy that first you have to check in to park your car since there was no where to leave your car besides the parking place which you could not get in without checking in
Great location, right in the middle of Koln. Near one of the Tram stops of Friezenplatz. Night life surrounding the hotel is great. just drop bags and head out to explore.
In the centre, near the public transport, good possibility of parking. Little space in the shower.
Very comfortable, roomy and quiet suite No drinks facility in the room - no kettle for tea or coffee or minibar
Hotel is in a central location, easy access to restaurants etc. and staff friendly and very helpful room was on the small side for 115 euros.
Friendly staff, very good location, very very delicious breakfast. Very small rooms. In my room I had only a window in the ceiling, so I had no good view.
Easy access to Kolnmesse exibition centre . Extremely comfortable beds . Staff cheerful and helpful. Breakfast good selection of fresh poducts. Access to oms slightly diffiult due to combination of stairs and lifts making movement of suitcases difficult
Central Location, nice breakfast selection, staff helpful when required. Conus: Free Gummi bears! single room a little on the small side, radiator in bathroom quite loud,
spacefull room excellent breakfast selection and helpful staff. very central for sight seeing and shoping. we were on the seventh floor but still heard a slight hum from the bar on the ground floor would not have liked to have a room on a lower floor because of this.
I've stayed in better hostels; it was super close to city centre but the rooms were not as advertised. The rooms were very small, there was construction going on the entire stay. Was not very fun stay.
Staff are very good and friendly, the hotel is waking distance from some great restaraunts
Location location and location Nostalgia of 80s and 90s
The people at the reception desk, especially the afternoon person, were helpful and friendly. The room was clean and large enough to comfortably accommodate a family of 3. The breakfast that was included in the room rate was well prepared and got our days off to a good start.
Great location Lobby and rooms are dated
I was only there for a very brief stay but the room was comfortable and the breakfast good
it was near to everywhere i really enjoyed staying there, but it doesnt seem to be a 4 star hotel
Located in Altstadt, it was great for getting to the station, and also close to lively and not so lievly bars (depending on what you want).Self-service breakfast was good quality and plentiful.
Good location. Good breakfast.
very friendly staff; larget breakfast buffet
Enjoyed the location, the room size was more than adequate. Funky smells in the stairwell and elevator, parking was lacking.