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over all very good
Very good buffet breakfast
No complains. Very good breakfast included.
good service,city info,great location
This hotel was a nice surprise, far exceeding my expectations. Fabulous location, very friendly staff, cheap and good breakfast, clean room, quiet. I booked it because it was the only room available, but I will definitely stay here again! None
Its excellent city centre location. The decor in the room was shabby. Paintwork was old and damaged.
Location - close to centre of town and main rail station. Inclusion of breakfast. Hotel has a non smoking policy. Notwithstanding this, I also specifically asked for a non smoking room. However the room I was given smelt heavily of smoke and hadn't been aired out. Reception staff were reluctant to remedy this as apparently there were no other available rooms. Only solution offered was to leave the windows open - not exactly a feasible option with sub zero temperatures outside. Staff reluctance to acknowledge issue and lack of alternative solutions was quite disappointing.
great location with a spectacular view on the DOM/Cathedral the electronic roomkey needs getting used to
great central location
wonderful location and very nice staff not enough pillows.
Excellent facilities for Business professionals and people with limited mobility. Extended stay's possible. I would not recommend for young families in respect for older clientelle.
The location is perfect, right next to Am Dom. The apartment was clean and spacious, and the staff friendly. Parking garage under the hotel was convenient, though it costs an extra 20 euros a day.
All Facilities were excellent, its the right choice for all Every thing was available for a family stay. It would be nice if drinking water is made available
the hotel position is great - near the central station, very close to the shopping streets and to the dom in cologne. we had spacious apartment with bedroom living room in each television and a little kitchen. wonderful for families, for business trip or else.
Spaciousness, location unbeatable, range of facilities,welcoming and helpful staff.
friendly staff and spacious accomodation
We enjoyed our stay. Value for money. Location near central station is advantageous.
Comfort offered and friendliness of staff JUST the elevators are slow
The location of the hotel was very central to Dom, shopping, sights and trains. Rooms were spacious and quiet. Staff very helpful. Overall feel of the hotel was great and it was lovely to chat to the permanent residents. Highly recommend this hotel!
friendly and helpful staff at all levels.
Location. Hot breakfast food, croissant, meatballs etc was provided in small quantities to the buffett. Therefore it had to be cooked fresh requiring a 15 minute wait. Reception refused to store left luggage on day of departure so I had to drag it to the railway station.
All ok for the price!
location is in the center of the city. Located in the Altstadt walking distance to the shopping street like Hohe St and Schildergasse. 5 minutes walk to get to the Main Train Station and to the Dom Cathedral. Clean room and bathroom with free breakfast and wifi. I couldn't leave the baggage at the reception after check out.
Nice big 4 persons room. The beds could be better.
Overshadowed by bad points below. The hotel was ok but we were locked out arriving at 2315 on our first night & had to find & pay for alternative accommodation. The flight was on time & I had previously rang the hotel to advise of our late arrival. Rather than apologise, the hotel sought full pay on departure. I paid only for the accommodation taken & now the hotel is trying to extract payment through my credit card guarantee. Amazing.
Excellent location, right in the centre of things. Close to the shopping and historic district. We had booked a double room and were given a tiny twin room. When we went back to the reception about this, they gave us a suite! I'm not sure we'd always get a suite.
Everything, especially personnel, who helped us with a car parking, search for a cafe with working kitchen (it was very late) and taxi
Both the standard of the hotel and its central location were absolutely excellent, especially during the start of Karnival.
Hotel staff were very helpful.
We loved the location of the hotel and the room itself was excellent! The large tub in the bathroom was really relaxing after a long day of driving.
The kindeness of the staff. I really appreciate their help. I certainly recommand this hotel to everyone the check in was planned for 2.00 and we had our room at 4.00
very close to the shopping area in the city centre; easy to find and easy parking
location, breakfast furniture needs maintenance or replacement (wardrobe)
location and service excellent. Comfortable rooms. I would stay here again, Great Value
Location Business room is very small
Beliggenhet Bestilte i desember 2009, fikk et veldig lite rom med dårlig TV og ingen fasiliteter ellers. Bråk fra gaten utenfor. Fikk skiftet til større rom de 2 siste dagene og betalte "overpris" på dette
meget sentralt hotel beliggende i Altstadt, hyggelig personale, rimelig pris.
Sentral beliggenhet ved Alt Stadt, enkelt, men rent og pent. Hyggelig betjening og god service.
The room was nice and the location was terrific. The breakfast and hotel staff were all anxious to accommodate any requests. No, everything was as expected or better.
The location of the hotel is excellent, next to the Dome and main shopping street. The room was comfortable and very well maintained.
Its proximity to the Dom My only gripe was that the bed while comfortable was very soft.
The staff was friendly and helpful. The location near the DOM was good, and the room was clean and comfortable. If we come back to Cologne, we would stay there again.
Central location, 2 minutes from the Cathedral and shops. Parking was not easy - had to park in the multi-storey car park which was located 10 minutes away.