Its excellent city centre location. The decor in the room was shabby. Paintwork was old and damaged.
Location - close to centre of town and main rail station. Inclusion of breakfast. Hotel has a non smoking policy. Notwithstanding this, I also specifically asked for a non smoking room. However the room I was given smelt heavily of smoke and hadn't been aired out. Reception staff were reluctant to remedy this as apparently there were no other available rooms. Only solution offered was to leave the windows open - not exactly a feasible option with sub zero temperatures outside. Staff reluctance to acknowledge issue and lack of alternative solutions was quite disappointing.
great location with a spectacular view on the DOM/Cathedral the electronic roomkey needs getting used to
Very good buffet breakfast
good service,city info,great location
wonderful location and very nice staff not enough pillows.
great central location
No complains. Very good breakfast included.
This hotel was a nice surprise, far exceeding my expectations. Fabulous location, very friendly staff, cheap and good breakfast, clean room, quiet. I booked it because it was the only room available, but I will definitely stay here again! None
over all very good
Excellent location, right in the centre of things. Close to the shopping and historic district. We had booked a double room and were given a tiny twin room. When we went back to the reception about this, they gave us a suite! I'm not sure we'd always get a suite.
Location Business room is very small
Hotel staff were very helpful.
very close to the shopping area in the city centre; easy to find and easy parking
Both the standard of the hotel and its central location were absolutely excellent, especially during the start of Karnival.
The kindeness of the staff. I really appreciate their help. I certainly recommand this hotel to everyone the check in was planned for 2.00 and we had our room at 4.00
We loved the location of the hotel and the room itself was excellent! The large tub in the bathroom was really relaxing after a long day of driving.
Everything, especially personnel, who helped us with a car parking, search for a cafe with working kitchen (it was very late) and taxi
location, breakfast furniture needs maintenance or replacement (wardrobe)
location and service excellent. Comfortable rooms. I would stay here again, Great Value
the hotel position is great - near the central station, very close to the shopping streets and to the dom in cologne. we had spacious apartment with bedroom living room in each television and a little kitchen. wonderful for families, for business trip or else.
friendly staff and spacious accomodation
Spaciousness, location unbeatable, range of facilities,welcoming and helpful staff.
We enjoyed our stay. Value for money. Location near central station is advantageous.
The location is perfect, right next to Am Dom. The apartment was clean and spacious, and the staff friendly. Parking garage under the hotel was convenient, though it costs an extra 20 euros a day.
Excellent facilities for Business professionals and people with limited mobility. Extended stay's possible. I would not recommend for young families in respect for older clientelle.
All Facilities were excellent, its the right choice for all Every thing was available for a family stay. It would be nice if drinking water is made available
The location of the hotel was very central to Dom, shopping, sights and trains. Rooms were spacious and quiet. Staff very helpful. Overall feel of the hotel was great and it was lovely to chat to the permanent residents. Highly recommend this hotel!
Comfort offered and friendliness of staff JUST the elevators are slow
Beliggenhet Bestilte i desember 2009, fikk et veldig lite rom med dårlig TV og ingen fasiliteter ellers. Bråk fra gaten utenfor. Fikk skiftet til større rom de 2 siste dagene og betalte "overpris" på dette
Sentral beliggenhet ved Alt Stadt, enkelt, men rent og pent. Hyggelig betjening og god service.
meget sentralt hotel beliggende i Altstadt, hyggelig personale, rimelig pris.
Its proximity to the Dom My only gripe was that the bed while comfortable was very soft.
The staff was friendly and helpful. The location near the DOM was good, and the room was clean and comfortable. If we come back to Cologne, we would stay there again.
Central location, 2 minutes from the Cathedral and shops. Parking was not easy - had to park in the multi-storey car park which was located 10 minutes away.
The room was nice and the location was terrific. The breakfast and hotel staff were all anxious to accommodate any requests. No, everything was as expected or better.
The location of the hotel is excellent, next to the Dome and main shopping street. The room was comfortable and very well maintained.
The people at the reception desk, especially the afternoon person, were helpful and friendly. The room was clean and large enough to comfortably accommodate a family of 3. The breakfast that was included in the room rate was well prepared and got our days off to a good start.
very friendly staff; larget breakfast buffet
Enjoyed the location, the room size was more than adequate. Funky smells in the stairwell and elevator, parking was lacking.
it was near to everywhere i really enjoyed staying there, but it doesnt seem to be a 4 star hotel
Location location and location Nostalgia of 80s and 90s
I was only there for a very brief stay but the room was comfortable and the breakfast good
Great location Lobby and rooms are dated
Good location. Good breakfast.
Located in Altstadt, it was great for getting to the station, and also close to lively and not so lievly bars (depending on what you want).Self-service breakfast was good quality and plentiful.