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We checked in on February 28 and the 3 ladies working through front desk were so sweet and nice. We arrived to town earlier than expected and they got us right in our room early. They were also nice enough to point us in the right direction of places we should hit while in town. Upon checking out the next morning we discovered that it snowed 4-6 inches which was no problem for us since we are from Indiana and have all wheel drive. The parkin lot had not been plowed and side walks not shoveled. My husband went to get our car and pull up to the door to load our things. Unfortunately he couldn't pull up to the door to load our suitcases because the employees had decided to park their cars up at the front door as to not get snow on their cars. My husband asked one of them to move their car so he could pull up and walked away. Not realizing I was his wife the man behind the desky proceeded to call my husband every name under the sun and complain about the snowing getting on his precious car. But he did go out and move his car. After that the two men who were driving the shuttle van that morning were very rude calling another woman a bitch because she wiped some snow off her car up by the front door. This all took place in the LOBBY! If you liked getting treated like crap when you're a paying customer go ahead and stay here.
everyone on staff was friendly and accommodating. They had a courtesy shuttle from the airport which was prompt and easy. The rooms came with hair dryer and iron. The bed was comfortable and I was able to sleep well. The hotel is a little shabby in places such as the sofa in the lobby that has fabric that has worn through. The shower was a little stained from age.
Nice continental breakfast. Bathroom was not clean Bathroom sink was clogged for the two days of our visit even after telling the desk of our problem. Very noisy from other residents late st night.
friendliness and clean n/a
The lobby and room didn't look like they had been touched in 30 years. The furniture and woodwork were very dinged up, the bathroom floor was dirty and there was a dead roach behind the bathroom door. The pool had leaves on the bottom and top and bugs.